Nos merveilleux cottages à Staley

« The breakfast selection for Sunday was very slim. It seemed like a lot of the options were not available on Sunday that had been available on Saturday. They ran out of most items and we were down for breakfast at 7:00 am so it wasn’t because we were late getting to breakfast. »

« The pool was closed for the entire weekend, and this was not disclosed on the hotel’s website before we made our reservation. Several guests with children were understandably disappointed, as the pool was the main reason they chose to stay at this hotel. Based on its appearance, the pool looked like it had been closed for quite some time, as the water was very dirty. Considering the amount we paid for our stay, the experience did not match the amenities that were advertised. Had we known the...

« Loved the hospitality by desk clerk Alicia and staff was very friendly! »

« Globalement correct. Je n’ai pas pu faire mon check-in le soir de l’arrivée à cause d’une correspondance ratée, en arrivant le lendemain matin ma réservation a été annulée et même en faisant une nouvelle réservation on ne m’a pas laissé récupérer la chambre avant l’après midi (ma chambre non récupérée devait pourtant être prête puisque j’aurais du la récupérer la veille…) La responsable a quand même acceptée de rembourser une partie de l’ancienne réservation via le support hôtels.com qui est un...

« they cover had blood on it and they want to give me no clean ones »

« Very good service »

« The room had bed bugs and roaches. I checked out immediately. The staff was helpful with limitations. »

« Cafards dans la chambre et odeur infecte ! Matelas des années 70 »