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St. Paul Lodge – Avis

2.5 out of 5
St. Paul Lodge
5214 50th Avenue, Box 297, St. Paul, AB

Avis

7,6

Bien

Note de 10 – Excellent, d’après 17 avis sur 71." "
Note de 8 – Bien, d’après 28 avis sur 71." "
Note de 6 – Acceptable, d’après 17 avis sur 71." "
Note de 4 – Médiocre, d’après 6 avis sur 71." "
Note de 2 – Terrible, d’après 3 avis sur 71." "

7,8/10

Propreté

8,0/10

Service et personnel

7,2/10

Commodités

7,4/10

État et installations de l’hébergement

6,4/10

Écoresponsabilité

Avis

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beau Motel en face du UFO landing zone
Petite ville tranquille mais interressante. Le motel etait tres agreable, propre et confortable.
Séjour de 1 nuit en septembre 2017
Clara(owner) a répondu le 22 janv. 2019
Merci beaucoup pour vos commentaires. Nous espérons vous revoir bientôt.

6/10 – Acceptable

Jerry

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mars 2024

2/10 – Terrible

Harinder singh

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Guy at the propery very rude and non welcomng , i was doing booking online and he ask us to leave the office . Took customers granted having no professinsl ettiquetes . Will not reccomw t to enemy n future . No breakfast options a this price ,will never book in future. I uv to book this time i hv to book in emergency .
Séjour de 1 nuit en février 2024

10/10 – Excellent

Christopher

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pulled in late needed a shower and place to rest. Was great little spot reasonably priced and very quiet never heard a thing all night. Wouldn’t hesitate to stay again.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Amrit

Séjour de 1 nuit en décembre 2023

8/10 – Bien

Jason

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It’s nice to be able to park in front of the door to the hotel.
Séjour de 7 nuits en novembre 2023

6/10 – Acceptable

Dee-Jay

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté
check in was great - friendly staff. A/C was hard to understand, couldn't get it to work shower/bathroom was pretty dirty
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Margaret

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good service clean and affordable
Séjour de 1 nuit en août 2023

8/10 – Bien

Brad

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en juillet 2023

10/10 – Excellent

Travis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Garry

Séjour de 1 nuit en juillet 2023

4/10 – Médiocre

Craig

Points faibles : Propreté
I like the service of the manager letting me stay there on such short notice and he woke up to help me check in with a great deal. Although the room had a stench of urine, we enjoyed our stay.
Séjour de 1 nuit en juillet 2023

8/10 – Bien

Bernadine

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en juin 2023

6/10 – Acceptable

Laura

Voyage de couple
Points forts : Propreté
Check in was fine. Room was mostly clean (cups were disgusting). And was not partial to the air freshener used. Reminded me of what my MIL used to cover up the scent of cigarette smoke in her home. Clung to everything. Beds were comfortable. Maybe put a curtain on that back window that faces a wall. Weird to see it - kept expecting someone's face to appear. The area at night is a little uncomfortable. Did note the security cameras for the parking lot. I doubt many couples check in here as the check in person knew my name before I said it - he said everyone else was a single man. Quiet which was nice.
Séjour de 1 nuit en juin 2023

8/10 – Bien

Angel

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Front desk help was amazing, very friendly and was a great experience checking in and out. The room was very nice inside, could tell they put some love into the rooms and did some renovations. Was clean but not my kind of clean, felt very comfortable. Was very nice sitting outside enjoying the weather, was very quiet. Area seems a bit sketchy, don't want to be out at night walking around alone kind of feeling but I think that's all of St. Paul. Would defiantly stay there again.
Séjour de 1 nuit en juin 2023

8/10 – Bien

Tony

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The host was very accommodating.
Séjour de 1 nuit en juin 2023

8/10 – Bien

Terry

Points forts : Propreté, état et installations de l’hébergement
Had to call cell to have someone meet me to check in.
Séjour de 1 nuit en mai 2023

10/10 – Excellent

Pamela

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great little updated room. Will definitely stay again!
Séjour de 1 nuit en mai 2023

8/10 – Bien

Chelsey, Goodsoil

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice and clean. Some recent updates, but definitely an older property.
Séjour de 1 nuit en mai 2023

6/10 – Acceptable

Jackson, FT McMurray

Voyage avec des animaux de compagnie
Was ok for a quick overnight stay, room was not the cleanest, and fixtures where tired but functional.
Séjour de 1 nuit en janvier 2023

4/10 – Médiocre

john

Voyage de couple
Points faibles : Propreté
No one in the office. Had to phone then got cut off. Called a cell. Male answered unprofessional. Came to office in rough looking attire. Showed us the room. OLD OLD, clean bed and bathroom but need to detail the cleaning a lot better. yucky stuff on shower door, window sills dirty with dead flies, doors dirty and just about anything you would touch needs cleaning. Outside of the room was a large ashtray that need to be emptied. The sidewalk and area needs sweeping of cigarette butts etc. Will not stay there again. Get what you pay for.!!!
Séjour de 2 nuits en novembre 2022
David a répondu le 28 nov. 2022
irst of all, we apologize for the inconvenience caused to your stay.I think the problem was caused by assigning a room that was not cleaned.In the future, we will do our best to meet our customers.St Paul LodgeManagement

8/10 – Bien

Jim

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Met my needs
Séjour de 2 nuits en novembre 2022
David a répondu le 28 nov. 2022
Thank you for using our hotel.We will do our best to meet our customers.

2/10 – Terrible

Hunter

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room stunk like cigarette smoke. The room was gross and barely clean and the manager was rude
Séjour de 1 nuit en octobre 2022
David a répondu le 28 nov. 2022
First of all, we apologize for the inconvenience caused to your stay.In the future, we will do our best to meet our customers.

10/10 – Excellent

carrie

Points forts : Propreté, service et personnel
Séjour de 1 nuit en juin 2022

8/10 – Bien

Justin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 9 nuits en mai 2022

2/10 – Terrible

Brent

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté
Partying all night and doors slamming not Kewl
Séjour de 4 nuits en décembre 2021

8/10 – Bien

Brent

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Although this is an older motel it is comfortable and the beds are awesome. Weighted comforter made me sleep like a baby
Séjour de 3 nuits en novembre 2021
David a répondu le 7 déc. 2021
Thanks so much your staying. We will try our best. St Paul Lodge Management

4/10 – Médiocre

Voyageur vérifié

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Dirty !
This hotel definitely lacks in the cleanliness dept. The sheets were freshly washed it seemed but the floor, toilet, shower and basically the whole room was otherwise missed by the maid . Would not Recommend this motel at all .
Séjour de 1 nuit en septembre 2021

6/10 – Acceptable

Edwin

Voyage en groupe
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Had Potential, but more cleaning required.
The room was recently renovated and parking was convenient. Shower head was high up, so can actually stand under it. However the room smelled of smoke and cleaning was just spot cleaning, as parts of the room had not been cleaned for days.
Séjour de 1 nuit en août 2021

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel
Staff Member was exceptionally pleasant and helpful. Although not specifically the property’s problem but dog poop was left behind by other guests. Maybe policing and charges to the rooms of the offending people should be in place.
Séjour de 5 nuits en mars 2021

6/10 – Acceptable

Sharon

Voyage d’affaires
Séjour de 1 nuit en décembre 2020

10/10 – Excellent

Alex

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2020

8/10 – Bien

Voyageur vérifié

Séjour de 2 nuits en novembre 2019

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
nice and clean. Roomy, owner provided a gift basket of goodies
Séjour de 2 nuits en août 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bathroom upgraded and very clean room Pleasantly surprised
Séjour de 1 nuit en juin 2019
Clara Shin a répondu le 18 juin 2019
Thank you so much for your staying. We always do our best to make our guests stay more comfortable. I hope to come again.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
This is an older motel. But the room was updated and very clean. The staff was also very helpful. I was pleased with my stay there.
Séjour de 1 nuit en septembre 2018
Management a répondu le 10 oct. 2018
Thank you for taking the time to write a review for The St. Paul Lodge. We appreciate your feedback and we are happy to hear you were pleased with your stay. We hope to have you back.

6/10 – Acceptable

Tricia, Calgary

Points forts : Propreté, confort de la chambre
Great room!
While I was a little worried by the outside you can’t judge a book by its cover. The room was spacious with lots of room to move around the 2 queen beds. A full kitchenette, table and chairs, dresser, and a better shower head than in my own house!
Séjour de 2 nuits en avril 2018
St. Paul Lodge a répondu le 26 avr. 2018
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the size of the room and are very happy you enjoyed the new renovations to the showers. We hope you consider staying at our motel again in the future.

6/10 – Acceptable

K, Airdire

Points faibles : Propreté, état et installations de l’hébergement
quiet best suited for contract workers
When we first arrived our room was not cleaned at which time the gave us a new room. The fully stocked kitchen with appliances and dishes is only stocked for 2-3 people max. Getting extra items for the room was hard as the staff did not know where extras are stored.Our oven did not work all weekend and we ended up cooking in the communal breakfast room. The Beds advertised as queens are truly only a double so plan accordingly. The room is only cleaned via garbage's daily there is no cleaning of the floors, replacement of towels, or making of the beds. there is no broom or extra bags for garbage's in the room so you can not even clean yourself. There is no bath tubs only a large shower. These rooms are quiet and you hear no one as all the workers leave in the am and return in the pm. The weekend staff is friendly and tries to help but is not privy to where everything is stored.
Séjour de 3 nuits en mars 2018

4/10 – Médiocre

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Expectations not met
We booked this through Expedia and selected a "superior room" with 2 queens and full kitchenette. We arrived and were a little shocked by the appearance of the motel (not a lodge for sure) and we also got a shock when we opened the door to our room and found 2 double beds. They didn't have queens on this location for us and this was the best room they offered. It was far from clean, it smelled like someone sprayed a cleaner in here but upon initial inspection we had to give it a wipe down ourselves. Unfortunately due to the events going on around St. Paul that weekend we had no choice but to stay here. We crammed our family in and made due but the inability to control the heat, the size of the beds, and the cleanliness of the hotel made this a definite cross off the list for any future visits. We would take a 45 minute drive over having to be here again. Hotel is staffed by one individual and do not expect bang for your buck with the breakfast bar - Costco muffins, fruit loops, and bagels. Be forewarned that the office is not open until 8am on Sundays and if you were expecting a cup of coffee from the breakfast bar, it might 8:30/8:45 Sundays. Disappointed that what we signed up for and paid for was not even close to the expectations set out.
Séjour de 3 nuits en mars 2018
St. Paul Lodge a répondu le 11 avr. 2018
Thank you for choosing the St. Paul Lodge for your accommodations. We appreciate you taking the time to write a review on our motel however I'm sorry to hear the room was not up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

8/10 – Bien

Noreen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I enjoyed my stay! Staff were amazing!
It was a good size room and I was comfortable. Neat and clean. Staff were amazing! Nice rhat a breakfast was included.
Séjour de 2 nuits en octobre 2017
Clara(owner) a répondu le 18 janv. 2019
Thanks Noreen! Please consider staying with us again the next time you are in St. Paul.

6/10 – Acceptable

Geordie

Points forts : État et installations de l’hébergement
It was okay, a little pricey for what I received.
It was okay. It wasn't great, but it wasn't bad. There was a mix-up where I was originally given a room that had not been cleaned, but they happily gave me another room that was cleaned. The first room reeked of cigarette smoke, even though you can't smoke in the rooms (perhaps it just wafted off the last guest if they smoked like a chimney outside). So I was glad the second room smelled fine, but was a bit off. The room was clean minus boot prints on the floor. The bed sheets were very scenty from the detergent, some people may like this, but I'm sensitive to strong smells so that was a bit annoying for me. The room had had been recently renovated and the shower was nice. However I felt it was overpriced. Compared to a hotel I stayed at in Bonnyville for a similar price I would only value the room at $90.
Clara(owner) a répondu le 18 janv. 2019
Hi Geordie, I am so sorry for not getting back to you much sooner. I'm not sure if you'll get a chance to read this, but I wanted to thank you for taking the time to write this review. I know it's been a while, but I'd like to address the valid concerns you raised. I'm glad that the front desk staff was able to switch you to a different room that did not smell of smoke. I'm sorry that the first one smelled like it - you're right, it could have been that someone smoked very heavily outside. However, we are taking steps to deep clean each room by washing the couches and curtains. Further, we moved the ashtrays so that they are a bit further away from the rooms, so that what you experienced doesn't happen. I'm so sorry that there were boot prints on the floor. There's no excuse for this and shouldn't have happened. I'm personally working closely with our new housekeeping staff to ensure that every room is spotless. Again, thank you for your feedback, and we apologize for the inconveniences you experienced. If you are in St. Paul again, I would love to welcome you and make your stay better. Take care, Clara

8/10 – Bien

Angie

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2017

10/10 – Excellent

Francis

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Stop over
Our stay was wonderful the room was very clean
Séjour de 1 nuit en août 2017
Clara(owner) a répondu le 18 janv. 2019
Thank you for your kind review, Francis! We hope we can see you again the next time you're in St. Paul!

6/10 – Acceptable

Nicole, SK

Points forts : Service et personnel
Reasonably priced motel
Bed size is double which is small for a couple and wifi was not great,lstaff were friendly and the kitchenette was a nice bonus. Clean.
Séjour de 3 nuits en juillet 2017
Clara(Owner) a répondu le 20 janv. 2019
Hi Nicole, I am sorry for getting back to this review so late. I'd like to thank you for taking the time to give us your valuable feedback. I'm happy to hear that the staff were friendly and the room was clean. Thank you for letting us know about the wifi issue. We actually added more wifi networks, so now we have 5! If you booked a queen sized bed and we gave you a double, I am truly sorry. That is not something that should have happened. I hope that you'll consider us when you are in St. Paul next time. If you do stay with us, please reach out to me and I'll do my best to make your stay better. Thank you Clara

6/10 – Acceptable

Simonne

Points forts : Service et personnel
Points faibles : Propreté
Comfortable
The accommodations are comfortable but it would be much nicer if it was cleaner.
Clara(owner) a répondu le 18 janv. 2019
Hi Simonne, I apologize for not getting back to you and addressing this review sooner. But more so, I am so sorry that you didn't find your room as clean. Cleanliness is what we pride ourselves on, and that's certainly not what we want to hear from our guests. I have personally been working closely with our new housekeeping staff to make sure that each and every room is spotless. This does not undo the experience that you had, but I hope that you will still consider us the next time you're in St. Paul. If you do, please reach out to me directly, and I'll do my best to make your stay much better. Thank you Clara

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Highly recommended
Convenient location, friendly staff
Séjour de 3 nuits en mai 2017
Clara(owner) a répondu le 18 janv. 2019
Thank you very much!

8/10 – Bien

Jaclyn

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good stay!
Great for a quick stop! The people working (possibly the owners) are so wonderful and really care. Breakfast was good, lots to take on the go if you don't have time to sit and eat. Would recommend!
Clara(owner) a répondu le 18 janv. 2019
HI Jaclyn, Thank you so much for your kind review! I'm so glad that you enjoyed the breakfast and that you were able to take it with you as well. We hope we can see you again the next time you're in St. Paul! Thank you Clara

8/10 – Bien

Gwen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Reasonably priced rooms
We enjoyed our stay at the St Paul Lodge - it was clean, convenient and very reasonably priced and would definitely stay there again and recommend it to friends.
Clara(owner) a répondu le 18 janv. 2019
Thanks so much, Gwen for your kind review. I'm so glad that you were pleased with your stay. I hope to welcome you again the next time you're in St. Paul! Thanks, Clara

10/10 – Excellent

Melannie, Edmonton, AB

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Good bang for your buck.
The room was really nice, clean, decent furniture and comfortable beds. Linens looked and smelled clean. The staff were friendly and courteous, I'll definitely stay there again in the future.
Clara(owner) a répondu le 18 janv. 2019
Hi Melannie, Thanks so much for your kind feedback. The furniture and beds are all quite new, and we make sure to be meticulous with our cleaning (and linens!). Our staff are the best part of our motel and I'm glad that they were able to make your stay better. Hope to see you soon! Clara

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
A decent place to stay
Had a good experience. Comfortable and clean just older but renovated.
Clara(owner) a répondu le 18 janv. 2019
Thank you for your kind feedback!