Springfield Vacation Packages

We had a great stay with our young children. We stayed in early summer. There were lots of outdoor trails for us to take advantage of during the day. The staff were all friendly and very helpful. The room was clean, quiet, and met all of our needs. We hope to be back!

Great location, staff and pet friendly

No air conditioning in room. Funky historic place with a lot of charm. It’s part of the same non-profit as the theater next door so a pretty unconventional hospitality experience.

The customer service alone here makes me want to stay here time and time again! Every single staff member I dealt with at the front desk and on the phone was so kind and extremely pleasant to deal with. As a solo traveler, this also gave me a feeling of safety which I truly appreciate. The rooms may be slightly outdated, but was clean and comfortable for a one night stay. The mattress was a bit softer than I prefer, but the A/C ran great and I slept like a baby all night with zero disturbance. Would definitely stay at Black Mountain Inn again if I'm in the area.

Other than the night paving project taking place outside the hotel, the stay was okay. The hotel is not responsible for the timing of the project, but it might be mindful to assign rooms furthest from the main drag.