Title: Vacancéole - Les Villas du Lac - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Vacancéole - Les Villas du Lac Family-friendly holiday park with outdoor tennis courts and a seasonal outdoor pool ![32-inch TV with digital channels](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/c4b5fe48.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Seasonal outdoor pool, open 9 AM to 8:30 PM, pool umbrellas](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/b4f02ded.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, desk](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/0421db21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/d140fa86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mini-golf](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/56689ced.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the peaceful Lac Marin, Vacancéole - Les Villas du Lac provides a welcoming holiday base. Guests can relax at the poolside bar or try a round of mini golf on the property. Previous visitors have particularly noted the thoughtful touches throughout their stay. 6.8 ## Popular amenities - Bar - Pool - Housekeeping - Pet-friendly - Laundry - Kitchen ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=17944152&PinnedHotelID=17944152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=17944152&PinnedHotelID=17944152&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=17944152&PinnedHotelID=17944152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=17944152&PinnedHotelID=17944152&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=17944152&PinnedHotelID=17944152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=17944152&PinnedHotelID=17944152&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17944152&PinnedHotelID=17944152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=17944152&PinnedHotelID=17944152&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 10 of 10 rooms ![Fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/6966f802.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### studio cabine 4 personnes ### Highlights Separate sitting area Heating Kitchenette Refrigerator Dishwasher TV Separate bedroom Microwave - 301 sq ft - Sleeps 4 - 2 Twin Bunk Beds and 1 Double Sofa Bed ![1 bedroom, desk](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/7c14401a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Appartement, 1 chambre 4 personnes ### Highlights Separate sitting area Heating Kitchenette Refrigerator Dishwasher TV Separate bedroom Microwave - 301 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![1 bedroom, desk](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/0421db21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maison 1 chambre 4 personnes ### Highlights Furnished balcony or patio Separate sitting area Heating Kitchenette Refrigerator Dishwasher TV Separate bedroom - 398 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![1 bedroom, desk](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/0421db21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maison 2 chambres 6 personnes ### Highlights Furnished balcony or patio Separate sitting area Heating Kitchenette Refrigerator Dishwasher TV Separate bedroom - 517 sq ft - 2 bedrooms - Sleeps 6 - 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed ![1 bedroom, desk](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/0421db21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maison 3 chambres 8 personnes ### Highlights Furnished balcony or patio Separate sitting area Heating Kitchenette Refrigerator Dishwasher TV Separate bedroom - 710 sq ft - 3 bedrooms - Sleeps 8 - 4 Twin Beds, 1 Double Bed and 1 Double Sofa Bed ![1 bedroom, desk](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/7c14401a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Appartement 2 pièces 4 personnes ### Highlights Separate sitting area Heating Kitchenette Refrigerator Dishwasher TV Separate bedroom Microwave - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![1 bedroom, desk](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/0421db21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maison 2 pièces 4 personnes ### Highlights Separate sitting area Heating Kitchenette Refrigerator Dishwasher TV Separate bedroom Microwave - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![1 bedroom, desk](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/0421db21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maison 3 pièces 6 personnes ### Highlights Separate sitting area Heating Kitchenette Refrigerator Dishwasher TV Separate bedroom Microwave - 2 bedrooms - Sleeps 6 - 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed ![1 bedroom, desk](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/0421db21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maison 3 chambres 8 personnes ### Highlights Separate sitting area Heating Kitchenette Refrigerator Dishwasher TV Separate bedroom Microwave - 3 bedrooms - Sleeps 8 - 4 Twin Beds, 1 Double Bed and 1 Double Sofa Bed ![Fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/18000000/17950000/17944200/17944152/6966f802.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio avec coin nuit 4 personnes ### Highlights Separate sitting area Heating Kitchenette Refrigerator Dishwasher TV Separate bedroom Microwave - Sleeps 4 - 2 Twin Bunk Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSoustons-Hotels-Sun-Hols-Residence-Les-Villas-Du-Lac.h17944152.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSoustons-Hotels-Sun-Hols-Residence-Les-Villas-Du-Lac.h17944152.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77412%2C-1.39633&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uwCWfAV-AQAl4cYcsUpT7GSZN_0=) Avenue de la Petre, Soustons, Landes, 40140 #### What's nearby - Lac Marin - 6 min walk - 0.6 km - Plage du Lac - 14 min walk - 1.2 km - Plage des Sablères - 3 min drive - 2.5 km - Plage de Soustons - 8 min drive - 1.7 km - Hossegor Beach - 12 min drive - 13.2 km #### Getting around - Benesse-Maremne Station - 22 min drive - Biarritz (BIQ-Pays Basque) - 52 min drive #### Restaurants - ‪Captain Bar - ‬4 min drive - ‪Le Coconuts - ‬2 min drive - ‪Lucas Boulanger Patissier - ‬3 min drive - ‪Café Le Calicoba - ‬4 min drive - ‪La Vague - ‬4 min drive ## About this property ### Vacancéole - Les Villas du Lac Family-friendly holiday park near Lac Marin Located close to Centre de Formation Nautique de Soustons and Adrénaline Parc, Vacancéole - Les Villas du Lac provides an adjacent golf course, a poolside bar, and a free daily manager's reception. Active travelers can enjoy cycling at this holiday park. Guests can also expect to find a terrace, mini golf and a garden. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Bike rentals, 3 outdoor tennis courts, and express check-out - Express check-in, multilingual staff, and concierge services Room features All guestrooms at Vacancéole - Les Villas du Lac boast comforts such as separate sitting areas. More conveniences in all rooms include: - Kitchenettes with refrigerators, dishwashers, and microwaves - 32-inch TVs with digital channels - Separate sitting areas, stovetops, and cookware/dishes/utensils ## Similar properties ![Beach](https://images.trvl-media.com/lodging/12000000/11710000/11700300/11700243/0d50ae82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Village Vacances Le Junka Vieux-Boucau-les-Bains - Pool - Kids pool - Parking included - Free WiFi 7.6 Good 122 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=11700243&PinnedHotelID=11700243&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/34000000/33420000/33413200/33413120/64b5ea36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Village Vacances Le Lac Marin Soustons Soustons - Pool - Kitchen - Pet-friendly - Parking included 8.2 Very good 13 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=33413120&PinnedHotelID=33413120&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/116000000/115010000/115006200/115006136/22abb9f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cocooning Tipi Azur - Pool - Hot tub - Parking included - Free WiFi 10 Exceptional 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=115006136&PinnedHotelID=115006136&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1260000/1257000/1256908/6c8d1e5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOWELL Family Pignada Plage Soustons - Pool - Kitchen - Pet-friendly - Parking included 7.4 Good 60 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=1256908&PinnedHotelID=1256908&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room Ocean](https://images.trvl-media.com/lodging/1000000/890000/889100/889088/ce0b9e06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Océan Capbreton - Pet-friendly - Air conditioning - Breakfast available - Parking available 8.4 Very good 296 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=889088&PinnedHotelID=889088&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, beach volleyball](https://images.trvl-media.com/lodging/1000000/920000/914100/914001/cf7e1168.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Village Pierre & Vacances - Moliets Moliets-et-Maa - Pool - Pet-friendly - Parking included - Free WiFi 7.6 Good 90 reviews CA $154 CA $173 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=914001&PinnedHotelID=914001&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/96000000/95080000/95078300/95078209/e5df16b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B HOTEL Saint-Geours-De-Maremne Hossegor Saint-Geours-de-Maremne - Pet-friendly - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 109 reviews CA $103 CA $113 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=95078209&PinnedHotelID=95078209&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, 2 treatment rooms, massages](https://images.trvl-media.com/lodging/22000000/21160000/21153400/21153376/36d5f691.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel du Parc Soorts-Hossegor - Hot tub - Spa - Pet-friendly - Free WiFi 8.4 Very good 570 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=21153376&PinnedHotelID=21153376&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/2000000/1070000/1069200/1069191/c83a20e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Résidence Le Boucanier Vieux-Boucau-les-Bains - Pool - Kitchen - Pet-friendly - Parking included 8.0 Very good 121 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=1069191&PinnedHotelID=1069191&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/19000000/18360000/18353600/18353556/f53355a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Résidence du Parc Soorts-Hossegor - Kitchen - Pet-friendly - Parking included - Outdoor space 8.4 Very good 58 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=18353556&PinnedHotelID=18353556&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transportation - Free offsite parking - Free self parking on site - Limited onsite parking ### Food and drink - A poolside bar - Free daily manager's reception ### Things to do - 3 outdoor tennis courts - 9-hole adjacent golf course - Bicycle rentals - Children's pool - Mini golf - Playground - Seasonal outdoor pool - Tennis lessons - TV in common areas ### Family friendly - Children's pool - In-room kitchenette - In-room microwave - In-room refrigerator - Laundry facilities - Living room - Mini golf - Playground - Seasonal outdoor pool ### Conveniences - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff ### Outdoors - Garden - On a lake - Pool loungers - Pool umbrellas - Terrace ### Accessibility - No elevator ### More - Banquet hall - Built in 1996 - Smoking not allowed - Traditional architecture ## Room amenities ### Bathroom - Shower ### Entertainment - 32-inch TV with digital channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Kitchenette - Microwave - Refrigerator - Stovetop ### More - Desk - Heating - Living room - Separate sitting area ## Policies ### Check-in Check-in start time: 5:00 PM; Check-in end time: 7:00 PM Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from September 30 to May 15: - Swimming pool ### Access methods Staffed front desk, lockbox ### Pets Pets allowed for an extra charge of EUR 10 per pet, per day Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome 3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 300.00 per stay - A tax is imposed by the city: EUR 0.86 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 10 per pet, per day - Service animals are exempt from fees - Housekeeping is available for an additional fee - Bed sheets available for a fee (or guests may bring their own) - Towels available for a fee (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from May to September Pool access available from 9 AM to 8:30 PM Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Sun Hols Residence Villas Lac Holiday Park Soustons Sun Hols Residence Villas Lac Holiday Park Sun Hols Residence Villas Lac Soustons Sun Hols Residence Villas Lac Vacanceole Les Du Lac Soustons Sun Hols Residence Les Villas du Lac Vacancéole - Les Villas du Lac Soustons Vacancéole - Les Villas du Lac Holiday park Vacancéole - Les Villas du Lac Holiday park Soustons ## Frequently asked questions ### Does Vacancéole - Les Villas du Lac have a pool? > Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9 AM–8:30 PM. The pool is closed seasonally each year from September 30 to May 15. ### Is Vacancéole - Les Villas du Lac pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Vacancéole - Les Villas du Lac? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Vacancéole - Les Villas du Lac? > Check-in start time: 5:00 PM; Check-in end time: 7:00 PM. ### What time is check-out at Vacancéole - Les Villas du Lac? > Check-out is at 10 AM. ### Where is Vacancéole - Les Villas du Lac located? > This family-friendly Soustons holiday park is located on the riverwalk, 0.3 mi (0.5 km) from Lac Marin, and within 6 mi (10 km) of Centre de Formation Nautique de Soustons and Adrénaline Parc. Seignosse Beach and Moliets Golf Course are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Vacancéole - Les Villas du Lac Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.2 Cleanliness ### 8.6 Location ### 7.0 Staff & service ### 6.8 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 3 8 - Good 10 6 - Okay 6 4 - Poor 2 2 - Terrible 3 ### 8/10 Good #### Abbie Aug 15, 2022 Liked: Staff & service The property itself was very basic, no bed linen or towels provided so make sure you bring your own. Also it was hot upstairs although there was one fan available. The propertywas well situated - close to the pool and cafe. Staff at the cafe and bar were lovely, and made us feel very welcome. Check in was straightforward, and the swimming pool was nice. Would have been nice if other things were included with our property, to make use of the facilities such as tennis rackets, boules, bikes etc. ##### Abbie Stayed 7 nights in Aug 2022 ### 6/10 Okay #### Gerald Aug 15, 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Very basic property, no plugs, no ac, no kitchen area, no oven, shabby outside area ##### Gerald Stayed 7 nights in Aug 2022 ### 2/10 Terrible #### Martinez Aug 27, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un hébergement non conforme a l'annonce Nous avons réservé en dernière minute dans la résidence Villa du Lac à Soustons (réservation n°72627414591861) du 19 au 26 août 2023, presque 840€ (au lieu de 970€) L'annonce par lequel nous avons loué le logement sur un site hébergeur Hotels.com est mensonger, autant dans le descriptif que dans les photos, puisque : - L'appartement ne détenait ni jardin ni terrasse (ni même aucun extérieur) - Les draps n'étaient pas mis à disposition - L'appartement contenait 1 lit double et 1 canapé convertible et non 3 lits doubles - Il n'y a pas de ménage hebdomadaire (ni même de ménage final) En plus de cela, les fenêtres de l'appartement donnait devant l'entrée de la résidence (nuisances a toute heure du jour et de la nuit, regards indiscrets, 0 intimité...). Appartemment sale et en mauvais etat (matelas qui sent l'urine, lattes du sommier du canapé cassés, joints moisis, télé qui ne fonctionne pas,...) La résidence, excepté la piscine, est banale (pas de surveillance, pas de menage des communs, pas d'activités...) Durant notre séjour, nous avons passés DES HEURES avec le service reclamation (en anglais!) qui au début a reconnu les non conformités, puis ils ont retourné leur veste. A force de harcèlement sur les réseaux sociaux, Vacancéole a proposé un dedommagement de 100€ (que nous attendons). Coté Hotels.com : rien ! C'est largement insuffisant au regard du préjudice subit... les vacances etant faites pour le repos ! Si vous souhaitez réserver : fuyez Vacancéole ET Hotels.com !!! ##### Martinez Stayed 7 nights in Aug 2023 ### 8/10 Good #### Hafida Jul 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour très agréable Nous avons passé un super séjour. Le calme était au rendez-vous. Residence propre, personnel très sympathique. La station balnéaire de Vieux boucau est très sympa. Beaucoup d'activités à faire sur place. Nous y retournerons. ##### Hafida Stayed 7 nights in Jul 2023 ### 6/10 Okay #### Garbiñe Aug 27, 2022 Disliked: Cleanliness, property conditions & facilities #### Decepcion La estancia,nada acogedora, la tapicería del sofá cama muy sucio, el toldo bastante estropeado, ventanas y persianas muy sucias, y el cubo de la fregona rota(compre una nueva) y la caldera de agua caliente solo daba para ducharse 2 personas seguidas para la tercera persona ya el agua estaba fría, cuando el apartameto era para 6 personas. En definitiva ,no se corresponde el precio con la calidad. ##### Garbiñe Stayed 10 nights in Aug 2022 ### 8/10 Good #### Matthieu Jul 27, 2022 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service beauté des plages a proximité. logement et équipements conformes au descriptif. sur place aucun contact aucun accueil juste 1 no de telephone a appeler en cas de problème. ##### Matthieu Stayed 7 nights in Jul 2022 ### 8/10 Good #### Verified traveller Oct 17, 2021 Liked: Room comfort Disliked: Staff & service En general todo correcto, salvo los utensilios de cocina que se veían que estaban un poco sucios o con manchas de grasa. ##### Verified traveller Stayed 4 nights in Oct 2021 ### 4/10 Poor #### Verified traveller Aug 12, 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities La situation et l'environnement ##### Verified traveller Stayed 7 nights in Jul 2021 ### 8/10 Good #### Terrones Aug 10, 2021 Liked: Cleanliness, staff & service, property conditions & facilities Très bien mais douche trop petite. ##### Terrones Stayed 7 nights in Jul 2021 ### 6/10 Okay #### Verified traveller Aug 2, 2021 Liked: Staff & service, amenities, property conditions & facilities Proximités du parking, piscine ##### Verified traveller Stayed 4 nights in Jul 2021 ### 6/10 Okay #### Verified traveller Jul 29, 2021 Liked: Staff & service Disliked: Cleanliness Établissement bien situé. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 4/10 Poor #### Maria jose Aug 26, 2019 Disliked: Property conditions & facilities, room comfort #### Relación calidad precio pésima. Calidad precio pésima. Puerta de acceso continuamente dando golpes al abrir y cerrar ya que funciona mediante código, no nos dejaba dormir. Ningún rollo de papel higiénico a la llegada. Ducha sin mampara con cortina de tela y moho. El sofá cama con mucho polvo. Sabanas incluidas pero ninguna toalla. 1 cuchillo, 1 sartén, vasos insuficientes... ##### Maria jose Stayed 8 nights in Aug 2019 ### 8/10 Good #### Frédéric Aug 18, 2019 Liked: Staff & service Disliked: Cleanliness #### Séjour agréable Ça n'a de villa que le nom. En fait, Sun Hols propose des appartements sans espace extérieur dans la résidence Odalys. Les résidents Sun hols n'ont pas accès à certaines activités Odalys ni au prêt de matériel sportif. L' appartement est bien équipé mais à rafraîchir et la douche minuscule me semble inaccessible à des personnes quelque peu corpulentes. Le ménage était censé avoir été fait mais ce n'était visiblement pas le cas, surtout la partie cuisine. Sinon, la résidence est calme et bien située à portée de vélo de toutes activités (lac, océan, marché, restaurants, animations...) Il y a une grande piscine et 3 cours de tennis en bon état. ##### Frédéric Stayed 7 nights in Aug 2019 ### 8/10 Good #### Sylvie Aug 5, 2019 Liked: Staff & service, property conditions & facilities, room comfort intérieur de la location pas très propre à notre arrivée : toiles araignées un peu partout, vaisselle sale avec restes de sauce tomate ou insectes morts dans les assiettes, odeur de moisi dans la location, mobilier de jardin très sale. Dommage. ##### Sylvie Stayed 7 nights in Jul 2019 ### 10/10 Excellent #### Laure Sep 13, 2018 #### Résidence sympa et calme.nous avons adorė. Nous avons passe un agrėable sejour á Sunholls Residence du Lac â Soustons. La maisonnette rėpondais á nos attente. Le Personnel est super accueillant que ce soit question rėception ou bien au bar au bord de la.piscine. ##### Laure Stayed 7 nights in Sep 2018 ### 6/10 Okay #### Christophe, app 96 Aug 20, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### sejour tres frustrant Un séjour qui devait permettre de s'amuser en famille, mais les activites ne sont pas accessibles dans cette residence avec les location par sun holls. Un probleme entre le gestionnaire ( odalys) et les propriétaires. Finalement pas de prêt de matériel pour faire un mini golf, un ping pong, du tennis, ou même pour voir le spectacle du village. on se sent exclus. vacances très frustrante pour la famille . le site n'est pas clair dans ses explications. ##### Christophe Stayed 7 nights in Aug 2018 ### 6/10 Okay #### Verified traveller Aug 27, 2017 #### Agréable séjour dans les Landes L'hôtel est tres bien situé. Proche du lac et de la plage. Nous étions logés dans une villa 2 chambres, parfait pour une famille. Animations sympas, espaces collectifs propres. Je conseille la location d'un vélo. Nous recommandons cette résidence. ##### Verified traveller Stayed 7 nights in Aug 2017 ### 2/10 Terrible #### Fátima Sep 1, 2023 ##### Fátima Stayed 8 nights in Aug 2023 ### 8/10 Good #### Elda May 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Correct. ##### Elda Stayed 1 night in May 2023 ### 8/10 Good #### Nadia May 19, 2023 ##### Nadia Stayed 2 nights in May 2023 ### 8/10 Good #### Maria Concepción May 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Maria Concepción Stayed 5 nights in May 2022 ### 10/10 Excellent #### Ahmed Jul 28, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ahmed Stayed 3 nights in Jul 2020 ### 10/10 Excellent #### Irina Sep 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Irina Stayed 8 nights in Aug 2019 ### 2/10 Terrible #### Boris Aug 26, 2019 ##### Boris Stayed 7 nights in Aug 2019