Title: El Ksar Resort & Thalasso - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Ksar Resort & Thalasso El Ksar Resort & Thalasso offers a tropical retreat with beach volleyball, tennis, spa treatments, and supervised activities for children. ![Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/63ec752d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/7856272a-a82b-4bda-bef2-807c0717c4cb-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Reception](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/8333884b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/0e266195.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/a6c99a46.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the shopping district, El Ksar Resort & Thalasso offers a peaceful escape with international cuisine, spa services like massages, scrubs, and wraps. Relax at two outdoor pools, one indoor pool, all with poolside bars and sun loungers. 6.8 ## Popular amenities - Bar - All-inclusive - Spa - Pool - Gym - Laundry ## Room options ### Check availability for these dates # Tonight [Sep. 25 - Sep. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=5121413&PinnedHotelID=5121413&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=5121413&PinnedHotelID=5121413&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 26 - Sep. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=5121413&PinnedHotelID=5121413&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-27&selected=5121413&PinnedHotelID=5121413&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=5121413&PinnedHotelID=5121413&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=5121413&PinnedHotelID=5121413&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=5121413&PinnedHotelID=5121413&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=5121413&PinnedHotelID=5121413&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/9fcc536e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Garden View 3AD ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 258 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/6dfbbb62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Sea View ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 20 sq ft - Partial sea view - Sleeps 1 - 1 Twin Bed ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/9fcc536e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Garden View ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 258 sq ft - Sleeps 1 - 1 Twin Bed ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/6dfbbb62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Sea View 2+1 ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 280 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/0e266195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Family Room 2+2 ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 258 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Sofa Beds ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/6dfbbb62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Sea View 3AD ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 236 sq ft - Partial sea view - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/9fcc536e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Garden View 2+1 ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 280 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/ac6971d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family 3+3 ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 473 sq ft - Sleeps 6 - 2 Double Beds and 2 Twin Sofa Beds OR 4 Twin Beds and 2 Twin Sofa Beds ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/0e266195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Family Room 3+1 ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 258 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Sofa Beds ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/ac6971d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family 2+4 ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 473 sq ft - Sleeps 6 - 2 Double Beds and 2 Twin Sofa Beds OR 4 Twin Beds and 2 Twin Sofa Beds ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/ac6971d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family 4+2 ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 473 sq ft - Sleeps 6 - 2 Double Beds and 2 Twin Sofa Beds OR 4 Twin Beds and 2 Twin Sofa Beds ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/6dfbbb62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Sea View 2AD ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 258 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Desk, blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5130000/5121500/5121413/9fcc536e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Garden View 2AD ### Highlights Balcony or patio Air conditioning Plasma TV Blackout drapes/curtains Hair dryer Private bathroom Shower/tub combination Cable channels - 258 sq ft - Sleeps 2 - 1 Double Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSousse-Hotels-El-Ksar-Resort-Thalasso.h5121413.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSousse-Hotels-El-Ksar-Resort-Thalasso.h5121413.Hotel-Information) ## About the area Located in Khzema, a neighborhood in Sousse, El Ksar Resort & Thalasso is in a shopping district and on the beach. Museum Dar Essid and Sousse Archaeological Museum are cultural highlights, and some of the area's attractions include Hannibal Park and Zinebledi. Traveling with kids? Consider Acqua Palace, or check out an event or a game at Sousse Olympic Stadium. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with horse riding. [Visit our Sousse travel guide](https://www.expedia.ca/Sousse.dx602430) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.85099%2C10.62009&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=X0KBzQWC_rrY2n4Vdh8I3jXT9Hk=) Boulevard 14, Sousse, 2011 ### What's nearby - Sousse Beach - 12 min walk - 1.0 km - Hannibal Park - 9 min drive - 6.7 km - Port El Kantaoui Harbour - 10 min drive - 7.0 km - Acqua Palace Water Park - 11 min drive - 7.4 km - Port El Kantaoui Beach - 11 min drive - 7.4 km ### Getting around - Sousse Station - 11 min drive - Enfidha (NBE) - 39 min drive ### Restaurants - ‪Bellini Sousse - ‬8 min walk - ‪Invictus Reaturant - ‬12 min walk - ‪Garanemsa Café Resto - ‬4 min walk - ‪Paul - ‬14 min walk - ‪Restaurant Ouahchi - ‬10 min walk ## About this property ### El Ksar Resort & Thalasso Upscale family-friendly hotel near Sousse Beach A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at El Ksar Resort & Thalasso. With a beachfront location, sun loungers, and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, a facial, or a body scrub at the onsite spa. The on-site international cuisine buffet restaurant, Restaurant, offers breakfast, lunch, and dinner. Fitness classes are offered at the gym; other things to do include volleyball. In addition to a garden and a playground, guests can connect to free in-room WiFi. Other perks at this hotel include: - 2 outdoor pools and an indoor pool, along with sun loungers and pool umbrellas - 2 outdoor tennis courts, supervised childcare (surcharge), and a billiards/pool table - A front-desk safe, tennis lessons on site, and an elevator - Meeting rooms, beach umbrellas, and a banquet hall Room features All 480 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. More amenities include: - Bathrooms with shower/tub combinations and free toiletries - 60-cm plasma TVs with cable channels - Balconies or patios, daily housekeeping, and desks ### All-inclusive details All-inclusive room rates at El Ksar Resort & Thalasso are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Food and beverages Buffet meals, snacks, and beverages included ## Similar properties ![Interior](https://images.trvl-media.com/lodging/9000000/8750000/8747500/8747407/6080743c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thalassa Sousse Resort & Aquapark Khzema - Pool - Breakfast included - All-inclusive - Spa 5.8 31 reviews CA $144 CA $170 total includes taxes & fees Oct 2 - Oct 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=8747407&PinnedHotelID=8747407&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool](https://images.trvl-media.com/lodging/92000000/91560000/91559700/91559627/51e5bcca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marabout - Families and Couples Only Boujaafar - Pool - Breakfast included - All-inclusive - Parking included 6.6 32 reviews CA $69 CA $84 total includes taxes & fees Oct 24 - 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A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Restaurant ### Things to do - 2 outdoor pools - 2 outdoor tennis courts - Beach volleyball - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Gym - Indoor pool - Playground - Sauna - Steam room - Tennis lessons ### Family friendly - 2 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Indoor pool - Laundry facilities - Playground - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Outdoors - Beach loungers - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage - Sauna - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (35 inch wide door) - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 60-cm plasma TV with cable channels ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Minimum check-in age: 21 ### Check-out Check-out before 11:30 AM ### Special check-in instructions There is no front desk at this property The host will greet guests on arrival For any questions, please contact the property using the information on the booking confirmation This property caters to families and couples. Bookings for single men or male-only groups are not accepted from June 1-August 31. ### Access methods Host will greet you ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: EUR 3.57 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property A deposit is charged to the guest's credit card by E-rev UK LTD on the hotel's behalf for any bookings where payment for the stay will be made on site instead of at the time of booking. ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August No pets and no service animals are allowed at this property ### Property is also known as El Ksar El Ksar Resort El Ksar Resort & Thalasso El Ksar Resort & Thalasso Sousse El Ksar Resort Sousse El Ksar Sousse El Ksar Thalasso El Ksar Thalasso Sousse Sousse Resort Thalasso Sousse Lti El Ksar Resort Thalasso Sousse Lti El Ksar Resort Thalasso Lti El Ksar Thalasso Sousse Lti El Ksar Thalasso Vendome Lti El Ksar Resort Thalasso Sousse Vendome Lti El Ksar Resort Thalasso Vendome Lti El Ksar Thalasso Sousse Vendome Lti El Ksar Thalasso El Ksar Resort Thalasso Sousse Vendome El Ksar Resort Thalasso Sousse Vendome El Ksar Resort Thalasso Vendome El Ksar Thalasso Sousse Vendome El Ksar Thalasso ## Frequently asked questions ### Does El Ksar Resort & Thalasso have a pool? > Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. ### Is El Ksar Resort & Thalasso pet-friendly? > No, pets are not allowed at this property. ### How much is parking at El Ksar Resort & Thalasso? > This property doesn't offer parking. ### What time is check-in at El Ksar Resort & Thalasso? > Check-in start time: 2 PM; Check-in end time: midnight. ### What time is check-out at El Ksar Resort & Thalasso? > Check-out is at 11:30 AM. ### Are there all-inclusive benefits at El Ksar Resort & Thalasso? > Some rate plans available at this property are all-inclusive. ### Where is El Ksar Resort & Thalasso located? > Located in Khzema, this beachfront hotel is in a shopping district and within 2 mi (3 km) of Sousse Beach, Boujaffar Beach, and Sousse Corniche. Casino Veneziano and Grande Mosque are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Ksar Resort & Thalasso Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 16 8 - Good 35 6 - Okay 17 4 - Poor 5 2 - Terrible 15 ### 7.0/10 Cleanliness ### 6.8/10 Staff & service ### 6.8/10 Amenities ### 6.6/10 Property conditions & facilities ### 5.8/10 Eco-friendliness ### 8/10 Good #### gerard Jun 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good value for money easy access to the beach: ##### gerard Stayed 7 nights in Jun 2024 ### 8/10 Good #### Eva Aug 20, 2022 Liked: Staff & service, room comfort Very nice and friendly staff. Food was really great ##### Eva Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Verified traveller Apr 17, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Family break 3 night family break, hotel is quite run down, cleanliness and maintenance poor. The staff are lovely and made our stay especially for the children, mini disco and activities throughout the day were good. Great location. Food was ok, ##### Verified traveller Stayed 3 nights in Apr 2024 ### 2/10 Terrible #### Ramzi Jul 24, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Should be a 2 stars resort at best, not appropriate for family. ##### Ramzi Stayed 6 nights in Jul 2023 ### 10/10 Excellent #### Christopher Oct 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and good vibes. We really enjoyed our stay here. The dining room staff, beach staff, and animators were really good to us. Food gets repetitive (more fruit, please!) But apart from that we loved it all. Tip: the party on the stage goes until 11:00 pm most nights. If you aren't a night owl, ask for a room facing away from the stage. We partied on our balcony. ##### Christopher Stayed 13 nights in Sep 2024 ### 8/10 Good #### Mohamed Jul 23, 2022 Liked: Staff & service, amenities, property conditions & facilities Eten was perfect veel keuzes, zwembad was te klein dat was minder ##### Mohamed Stayed 4 nights in Jun 2022 ### 8/10 Good #### amgad Jun 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### amgad Stayed 3 nights in Jun 2023 ### 2/10 Terrible #### Mondher Jan 12, 2025 Disliked: Staff & service, property conditions & facilities #### Bad experience For long time did not leave a bad review but this time it deserve it. Especially food was not good at all. ##### Mondher Stayed 1 night in Jan 2025 ### 10/10 Excellent #### David Apr 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We recently stayed at El Kzar in Sousse. The staff were very attentive and friendly. The room was clean and comfortable. The food was delicious with a wide variety to choose from. We especially liked the local dishes. The hotel is right on the beach with wonderful soft sand. We didn't have our kids with us but we saw there were activities for kids. It was my birthday and the staff decorated our table with flowers. It was a relaxing vacation and we will return. ##### David Stayed 3 nights in Apr 2023 ### 2/10 Terrible #### Hason Aug 30, 2024 Disliked: Cleanliness, amenities, property conditions & facilities AC not working throughout my 7day stay. Could not sleep (inc family) in hot conditions. Reported on day 1, 3 & 5. No help ##### Hason Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Kari Jun 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The first night I had some issues with my room and Ali, at the front desk, went above and beyond to resolve these issues!! I was given a new, premium room with a fantastic view and decor! 😍 From that point on my stay was amazing!! The service I received I received was outstanding in all areas, the El Baal restaurant was a highlight!! The housekeeping staff were excellent as well! The staff here, in all areas of the hotel were welcoming, helpful, and very friendly!! I can’t say enough good things about them!! Thankyou for the beautiful memories that I made here!! I would definitely recommend and return!!😘 ##### Kari Stayed 7 nights in Jun 2023 ### 4/10 Poor #### Ahmed Jun 13, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Room is dirty i don't take any bath only shower because the bathroom doesn't have plag for the bath when you ask most of staff is arguing. You ask for cup of coffee in a cup they give it in take away cup.. ##### Ahmed Stayed 4 nights in Jun 2023 ### 6/10 Okay #### Daniele Apr 22, 2025 ##### Daniele Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Aisha Apr 10, 2025 Disliked: Staff & service, property conditions & facilities The customer service was a complete joke. From day one, the staff were rude and didn’t know how to deal with customers at all. Most of the people at reception couldn’t even speak proper English, so communication was a mess. I asked for an iron three times and kept being told it would be brought to my room never happened. Then I was told I had to wait until housekeeping came in at 8 a.m. I waited, saw one of them, and when I tried to explain, she literally pulled the room key out of my hand, looked at the number, said she’d bring an iron and didn’t. I was fuming by that point and went straight to reception. Turns out, I was supposed to pay for the iron the whole time, but no one mentioned that. They handed me some form to fill out to pay. I asked to speak to management because the whole thing was ridiculous. The receptionist talked for half an hour but still didn’t resolve anything. In the end, I had to pay. To make it worse, the phone in the room wasn’t working, so I had to walk all the way down to reception every time. The room itself was dusty and dirty. Even though housekeeping came by, it didn’t make a difference it was never actually clean. One of the main reasons I booked this hotel was because I was travelling with my two kids, and they wanted to use the slide in the play area. Guess what? The slide was out of order the entire time. If you’re travelling with children and think you’ll have a fun, relaxing time here don’t bother. The staff are rude. ##### Aisha Stayed 6 nights in Apr 2025 ### 6/10 Okay #### Ayadi Apr 2, 2025 Disliked: Property conditions & facilities L établissement ne vaut pas les 4 étoiles il mérite un peu de rénovation ##### Ayadi Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Alok Apr 1, 2025 Disliked: Cleanliness, property conditions & facilities ##### Alok Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Mustapha Jan 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Mustapha Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Noëlle Dec 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Je déconseille Très déçu par l'état général de l'établissement et la qualité du service Ne recommande pas du tout ##### Noëlle Stayed 4 nights in Oct 2024 ### 8/10 Good #### Terje Oct 5, 2024 Liked: Cleanliness, staff & service, room comfort #### Okei hotell. Hotellet er helt okei. «All inclusive» - maten var okei. Hotellet sine ansatte var bra, noen veldig bra, andre mindre bra. Stranda var perfekt. Basseng området var flott. Slitt hotell, trenger å bli renovert. ##### Terje Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### ghania Sep 12, 2024 ##### ghania Stayed 5 nights in Sep 2024 ### 2/10 Terrible #### Rim Jul 19, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Smutsigt, gammalt så det mesta håller på att gå sönder. Poolen är så äcklig det är mögel överallt. Välj INTE hotellet om du vill uppleva en bra semester. ##### Rim Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### Emna Jul 7, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Les services de chambre ne sont pas bons et les services de restauration ne sont pas bons non plus. Peu d'entre eux vous accueillent et vous traitent bien, mais la majorité, s'ils trouvent que vous êtes arabes, ne se soucient que des étrangers. Quant à la réception, il y a unً travailleur qui ne vous regarde même pas si vous venez lui parler. C'est une perte pour moi de mettre ces avis pour une belle hôtel comme celui-ci j'espère qu'ils amélioreront les prestations. ##### Emna Stayed 5 nights in Jul 2024 ### 8/10 Good #### Leith Jun 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Leith Stayed 3 nights in Jun 2024 ### 8/10 Good #### micheline Jun 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le seul défaut que je trouve à cet hébergement, c'est que le soir l'animation est tres forte et ça dure jusqu'à 23h30 le soir.Donc, je ne pouvais pas me coucher avant 23h30 le soir. Moi je suis une couche tôt. ##### micheline Stayed 20 nights in May 2024 ### 4/10 Poor #### Maha May 26, 2024 Liked: Cleanliness Disliked: Staff & service ##### Maha Stayed 8 nights in May 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Florence](https://www.expedia.ca/Florence-Hotels.d1222.Travel-Guide-Hotels) > > [Hotels in Imerovigli](https://www.expedia.ca/Imerovigli-Hotels.d6051972.Travel-Guide-Hotels) > > [HyattHotels Hotels in Surrey](https://www.expedia.ca/Surrey-Hotels-Hyatt-Hotels.0-0-d9759--bHyattHotels.Travel-Guide-Filter-Hotels) > > [Splendid Venice – Starhotels Collezione](https://www.expedia.ca/Venice-Hotels-Splendid-Venice-Starhotels-Collezione.h13476.Hotel-Information) > > [Hotels near Grand Bend Beach](https://www.expedia.ca/Grand-Bend-Beach-Hotels.0-l553248621562267847-0.Travel-Guide-Filter-Hotels) > > [Hotels near Canadian Tire Centre](https://www.expedia.ca/Canadian-Tire-Centre-Hotels.0-l6072511-0.Travel-Guide-Filter-Hotels) > > [La Cigale Tabarka Hôtel Spa & Golf](https://www.expedia.ca/Tabarka-Hotels-La-Cigale-Tabarka-Hotel-Thalasso-Spa-Golf.h9209677.Hotel-Information) > > [Adults Only Resorts & Hotels in Dominica](https://www.expedia.ca/Destinations-In-Dominica-Adults-Only-Resorts.0-0-d49-tAdultsOnlyResorts.Hotel-Filter-Destinations) > > [Microtel Inn & Suites by Wyndham Portage La Prairie](https://www.expedia.ca/Portage-La-Prairie-Hotels-Microtel-Inn-And-Suites-By-Wyndham-Portage-La-Prairie.h37590327.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Cheap Hotels in St. Catharines](https://www.expedia.ca/St-Catharines-Hotels-Cheap-Hotels.0-0-d10560-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Anantara Golden Triangle Elephant Camp & Resort](https://www.expedia.ca/Chiang-Saen-Hotels-Anantara-Golden-Triangle-Elephant-Camp-Resort.h1160286.Hotel-Information) ### Flights > [Flights from Alberta (YQL) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yql/ylw/lethbridge-to-kelowna) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) > > [Flights from Goffs (YHZ) to Mazatlán (MZT)](https://www.expedia.ca/lp/flights/yhz/mzt/halifax-to-mazatlan) > > [Flights from Lapu-Lapu (CEB) to Bangkok (BKK)](https://www.expedia.ca/lp/flights/ceb/bkk/cebu-to-bangkok) > > [flights from john c munro hamilton intl airport](https://www.expedia.ca/lp/airports/yhm/flights-from-john-c-munro-hamilton-intl-airport) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) > > [Flights from Cavan-Monaghan (YPQ) to Timmins (YTS)](https://www.expedia.ca/lp/flights/ypq/yts/peterborough-to-timmins) > > [Flights from Toronto (YYZ) to Paris (CDG)](https://www.expedia.ca/lp/flights/yyz/cdg/toronto-to-paris) > > [Flights from San Francisco (SFO) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/sfo/phx/san-francisco-to-phoenix) > > [Allegiant Air](https://www.expedia.ca/Allegiant-Air-Flights.cG4.Travel-Guide-Airlines) > > [Flights from Grande Prairie (YQU) to Reserve Mines (YQY)](https://www.expedia.ca/lp/flights/yqu/yqy/grande-prairie-to-sydney) > > [Flights from Vancouver (YVR) to Bentonville (XNA)](https://www.expedia.ca/lp/flights/yvr/xna/vancouver-to-fayetteville) ### Packages > [Toronto Botanical Garden](https://www.expedia.ca/Toronto-Botanical-Garden-North-York.d6125793.Vacation-Attraction) > > [Budweiser Gardens](https://www.expedia.ca/Budweiser-Gardens-Downtown-London.d6126949.Vacation-Attraction) > > [Greece](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/67/Greece) > > [Greece Vacations](https://www.expedia.ca/Greece.d67.Destination-Travel-Guides)