Title: Le Relais du Lac (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=500461&destination=Soorts-Hossegor%2C+Landes%2C+France&selected=4618998&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Le Relais du Lac Travelers find peaceful lakeside relaxation at Le Relais du Lac, where the steam room and sauna offer perfect spots to rejuvenate tired muscles ## Photo gallery for Le Relais du Lac ![Exterior - Le Relais du Lac (Soorts-Hossegor)](https://images.trvl-media.com/lodging/5000000/4620000/4619000/4618998/72d97af7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna - Le Relais du Lac (Soorts-Hossegor)](https://images.trvl-media.com/lodging/5000000/4620000/4619000/4618998/4c18435d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily continental breakfast (EUR 16 per person) - Le Relais du Lac (Soorts-Hossegor)](https://images.trvl-media.com/lodging/5000000/4620000/4619000/4618998/520ed5bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Le Relais du Lac (Soorts-Hossegor)](https://images.trvl-media.com/lodging/5000000/4620000/4619000/4618998/3821bce5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room - Le Relais du Lac (Soorts-Hossegor)](https://images.trvl-media.com/lodging/5000000/4620000/4619000/4618998/594df547.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Le Relais du Lac offers a quiet lakeside getaway with wellness facilities to help visitors unwind. Enjoy the steam room, sauna, and scenic terrace views. Guests appreciate in-room WiFi and multilingual staff assistance. ## Reviews 7.6 Good ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Breakfast available - Parking available - Business services ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=4618998&PinnedHotelID=4618998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=4618998&PinnedHotelID=4618998&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=4618998&PinnedHotelID=4618998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=4618998&PinnedHotelID=4618998&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4618998&PinnedHotelID=4618998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4618998&PinnedHotelID=4618998&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4618998&PinnedHotelID=4618998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4618998&PinnedHotelID=4618998&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Standard Double or Twin Room ![Standard Double or Twin Room](https://images.trvl-media.com/lodging/5000000/4620000/4619000/4618998/68bba5cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Air conditioning Flat-screen TV Memory foam bed Hair dryer Free bottled water Daily housekeeping Pet friendly In-room safe - City view - 215 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Double Room ![Superior Double Room](https://images.trvl-media.com/lodging/5000000/4620000/4619000/4618998/594df547.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 3 reviews ### Highlights Balcony Air conditioning Flat-screen TV Memory foam bed Hair dryer Free bottled water Desk Daily housekeeping - Lake view - 205 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Premium Room ![Premium Room](https://images.trvl-media.com/lodging/5000000/4620000/4619000/4618998/165dd52f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 8.0 Very good 5 reviews ### Highlights Air conditioning Flat-screen TV Separate bedroom Memory foam bed Hair dryer Free bottled water Desk Daily housekeeping - Lake view - 205 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/5000000/4620000/4619000/4618998/09c6c198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning Flat-screen TV Memory foam bed Hair dryer Free bottled water Daily housekeeping Pet friendly In-room safe - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Superior Triple Room, Lake View ![Superior Triple Room, Lake View](https://images.trvl-media.com/lodging/5000000/4620000/4619000/4618998/36ceff13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, Lake View ### Highlights Air conditioning Flat-screen TV Memory foam bed Hair dryer Free bottled water Daily housekeeping Pet friendly In-room safe - Lake view - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### View all photos for Deluxe Suite ![Deluxe Suite](https://images.trvl-media.com/lodging/5000000/4620000/4619000/4618998/8c60fb0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Balcony Air conditioning Flat-screen TV Separate bedroom Memory foam bed Hair dryer Free bottled water Located on the top floor - Lake view - 377 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSoorts-Hossegor-Hotels-Le-Relais-Du-Lac.h4618998.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSoorts-Hossegor-Hotels-Le-Relais-Du-Lac.h4618998.Hotel-Information) ## About the area Located in Soorts-Hossegor, Le Relais du Lac is on the waterfront. Capbreton Bunkers and Bayonne Citadel are local landmarks, and some of the area's activities can be experienced at Golf of Hossegor and Adrénaline Parc. Bateau Le Roben and Stand-Up-Paddle are also worth visiting. Scuba diving, snorkeling, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Soorts-Hossegor travel guide](https://www.expedia.ca/Soorts-Hossegor.dx500461) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.66917%2C-1.42710&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bJXueErVQcrg8HL0Uv_LYR22MDE=) 1675 Avenue Touring Club, Soorts-Hossegor, Landes, 40150 ### What's nearby - ![Hossegor beach sunset](https://images.trvl-media.com/place/6188657/230a363b-0c66-4db5-8aa1-c8ea7736e394.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hossegor Beach 3 min drive \- 2.5 km - Lac d'Hossegor 1 min walk \- 0.1 km - Plage du Rey 6 min walk \- 0.6 km - Golf of Hossegor 11 min walk \- 1.0 km - Sporting Casino 3 min drive \- 1.8 km ### Getting around - Saint-Vincent-de-Tyrosse Station 19 min drive - Biarritz (BIQ-Pays Basque) 35 min drive ### Restaurants - Vintage Avenue Café 17 min walk - Tante Jeanne 15 min walk - Rock Food 4 min drive - Café de Paris 15 min walk - Green Cantine 14 min walk ## About this property ### Le Relais du Lac Hotel by the lake At Le Relais du Lac, you can look forward to a terrace, a steam room, and a sauna. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Continental breakfast (surcharge), self parking (surcharge), and smoke-free premises - A banquet hall, multilingual staff, and a front-desk safe - Meeting rooms and luggage storage Room features All guestrooms at Le Relais du Lac have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Other amenities include: - Memory foam beds and cribs/infant beds (surcharge) - Free toiletries and hair dryers - Daily housekeeping and phones ## Similar properties ![Sauna, hot tub, steam room, 2 treatment rooms, massages](https://images.trvl-media.com/lodging/22000000/21160000/21153400/21153376/188fd112.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel du Parc Soorts-Hossegor - Hot tub - Spa - Pet friendly - Free WiFi 8.4 Very good 585 reviews CA $117 CA $137 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=21153376&PinnedHotelID=21153376&HadPinnedHotel=true®ionId=-1&adults=2) ![Triple Room, Balcony](https://images.trvl-media.com/lodging/4000000/3140000/3134300/3134291/b68fec7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lacotel Soorts-Hossegor - Pool - Pet friendly - Kids pool - Parking included 8.4 Very good 133 reviews CA $106 CA $122 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=3134291&PinnedHotelID=3134291&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8440000/8434900/8434814/6e62f47b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Pavillon Bleu Soorts-Hossegor - Pet friendly - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 177 reviews CA $128 CA $145 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=8434814&PinnedHotelID=8434814&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1410000/1404800/1404755/03d3cdd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baya Hotel Capbreton - Breakfast included - Spa - Pet friendly - Free WiFi 9.0 Wonderful 583 reviews CA $175 CA $201 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=1404755&PinnedHotelID=1404755&HadPinnedHotel=true®ionId=-1&adults=2) ![Turkish bath, body treatments, body scrubs, facials, massages](https://images.trvl-media.com/lodging/25000000/24120000/24117200/24117151/f5ae3509.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Spa Villa Seren Soorts-Hossegor - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 52 reviews CA $210 CA $237 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=24117151&PinnedHotelID=24117151&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/96000000/95080000/95078300/95078209/1ef29e34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B HOTEL Saint-Geours-De-Maremne Hossegor Saint-Geours-de-Maremne - Pet friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 126 reviews CA $85 CA $94 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=95078209&PinnedHotelID=95078209&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast (EUR 10 per person)](https://images.trvl-media.com/lodging/21000000/20140000/20134100/20134085/3652dab1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JO&JOE Hossegor Hotel - Hostel Soorts-Hossegor - Parking included - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 44 reviews CA $100 CA $114 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=20134085&PinnedHotelID=20134085&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/890000/889100/889088/553cbcad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Océan Capbreton - Pet friendly - Air conditioning - Breakfast available - Parking available 8.4 Very good 300 reviews CA $126 CA $146 total includes taxes & fees Mar 16 - Mar 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=889088&PinnedHotelID=889088&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/32000000/31970000/31966600/31966556/203c2864.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Les Acanthes Soorts-Hossegor - Kitchen - Pet friendly - Parking included - Free WiFi 9.4 Exceptional 40 reviews CA $184 CA $207 total includes taxes & fees Mar 22 - Mar 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=31966556&PinnedHotelID=31966556&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/19000000/18360000/18353600/18353556/f53355a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Résidence du Parc Soorts-Hossegor - Kitchen - Pet friendly - Parking included - Outdoor Space 8.4 Very good 66 reviews CA $69 CA $81 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=18353556&PinnedHotelID=18353556&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4618998&PinnedHotelID=4618998&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4618998,21153376,3134291,8434814,1404755) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request - Uncovered self parking on site (EUR 30 per day) ### Food and drink - Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 8 for children ### Things to do - Sauna - Steam room ### Family friendly - Crib (surcharge) ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Meeting rooms ### Outdoors - On a lake - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 1 floor - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) - Memory foam mattress ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 11 PM Late check-in subject to availability ### Check-out Check-out before 11 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of EUR 20 per pet, per day, plus a deposit of EUR 200 per stay Service animals are welcome, and are exempt from fees 1 total pets ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for EUR 15.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately EUR 16 for adults and EUR 8 for children - Uncovered self parking fee: EUR 30 per day - Pet deposit: EUR 200 per stay - Pet fee: EUR 20 per pet, per day - Service animals are exempt from fees - Crib (infant bed) fee: EUR 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Relais Lac Hotel Soorts-Hossegor Relais Lac Soorts-Hossegor Le Relais du Lac Hotel Le Relais du Lac Soorts-Hossegor Le Relais du Lac Hotel Soorts-Hossegor ## Frequently asked questions ### Is Le Relais du Lac pet-friendly? ### How much does it cost to stay at Le Relais du Lac? ### How much is parking? ### What time is check-in at Le Relais du Lac? ### What time is check-out at Le Relais du Lac? ### Where is Le Relais du Lac located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Le Relais du Lac Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 67 8 - Good 67 6 - Okay 36 4 - Poor 20 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Brenda Jul 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice, clean property with air conditioned rooms. Very comfortable and a nice view of the lake. My only comment is that is it not close to many restaurants, but this is no issue if you have your own car. ##### Brenda Stayed 2 nights in Jul 2024 ### 8/10 Good #### TRACEY Dec 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel in a good location. However the cost of a tiny dog was ridiculous and also had to pay for parking (we have a car highly desirable to thieves) which was also pretty pricy considering it was outside the hotel but on the road with no barrier or security. Yes the hotel was really competitive as it was super off season but seriously if you were going for a week the dog, parking and surcharges would be €235\. Took the shine off the deal to be honest. But lovely view of the lake - if you don’t have a car or a dog go for it! ##### TRACEY Stayed 1 night in Nov 2025 ### 10/10 Excellent #### David Nov 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Etablissement idéalement situé, avec une chambre qui donnait sur le lac. Très calme, chambre spacieuse, confortable. Petit déjeuner complet et très bon. Le personnel est disponible et très accueillant. Très bon séjour, je recommande fortement ##### David Stayed 1 night in Nov 2025 ### 6/10 Okay #### Tiphaine Oct 29, 2025 Disliked: Room comfort Belle vue. Couloirs à rénover. La chambre est grande et rénovée mais pas complètement. Des améliorations sont nécessaires. Le canapé lit n’est pas confortable pour 2 adultes. ##### Tiphaine Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Cathy Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Belle découverte une nouvelle venue est à prévoir Séjour programmé à la dernière minute . Endroit idéalement situé vue magnifique sur le lac marin. Hôtel agréable et personnel très agréable et présent. ![Vue du lit](https://a.travel-assets.com/ugc/hotel-reviews/62c917de-2882-4f15-b3a2-535266c16ead-1752078879215.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a12e9214-dd9f-477c-880e-dfbbfa31e87e-1752078879217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7f130885-ea68-46c0-89ed-cf906aad107d-1752078879768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lit ](https://a.travel-assets.com/ugc/hotel-reviews/0493244d-560d-4669-b81c-d0ba8af42b0a-1752078879864.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cathy Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Loïc Jun 19, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort C’est scandaleux. J’avais déjà eu une mauvaise expérience dans cet établissement il y a quelques années, mais j’ai voulu tenter à nouveau. Très mauvaise idée. Nous étions quatre collègues de travail, et j’avais effectué deux réservations séparées. À notre arrivée, la personne à l’accueil m’a dit ne pas trouver ma réservation, alors même que je lui ai montré la confirmation sur Hotels.com. La réservation était bien validée. Il n’a rien voulu entendre, affirmant ne pas être référencé sur Hotels.com et me lançant, je cite : « Vous regardez votre réservation sur votre téléphone, moi je m’en fiche, je ne l’ai pas. » La situation a rapidement dégénéré : cette personne est devenue agressive, s’est levée d’un air menaçant et nous a parlé de manière extrêmement irrespectueuse, sans chercher la moindre solution. J’ai alors contacté l’assistance de Hotels.com (1h30 d’échanges) qui a bien confirmé ma réservation et tenté de joindre l’établissement. Mais l’homme à l’accueil a refusé toute discussion. En résumé, se retrouver face à quelqu’un d’aussi agressif, qui insulte les clients et ne propose aucune solution, est tout simplement inacceptable. Ni moi, ni mes collègues n’avions jamais vécu une telle situation. ##### Loïc Stayed 1 night in Jun 2025 ### 6/10 Okay #### manuela Jun 13, 2025 Liked: Staff & service Coté propreté ça va . Juste la salle de bain qui est vraiment trop petite surtout la douche ##### manuela Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Nathalie Jun 8, 2025 Disliked: Property conditions & facilities Assez déçu... petite salle de bain, pas de porte serviettes, il a fallu reclamer le shampoing et le savon le 2 eme jour. Lit confortable pas contre mais pas assez grand. L ensemble de l hotel est viellot meme si rénové par endroit ##### Nathalie Stayed 2 nights in Jun 2025 ### 8/10 Good #### Nicolas May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Très joli hôtel, belles prestations et très bel accueil. Dommage qu’on entende tout entre les chambres… ##### Nicolas Stayed 1 night in May 2025 ### 8/10 Good #### marie Apr 20, 2025 Hôtel proche du centre ville de Hossegor, peut se faire à pied ##### marie Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### Wendy Nov 30, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### HORRIBLEMENT HORRIBLE Photo clairement mensongères ! Une honte. Chambre humide pleine de moisissures. La salle de bain est dégueulasse et minuscule avec le minimum syndicale (petit miroir tout rouillé, douche pleine de rouille et de crasse, le papier toilette (ou papier de verre) est un distributeur de feuille par feuille comme dans les toilettes publique). Les murs sont pleins de traces noires et la peinture toute craquelée. Le lino pleins de trou de cigarettes… et j’en passe. TOUTE LA NUIT un bruit d’eau qui coule NON STOP. Nous n’avons pas pu dormir. Si nous avions pu trouver autre part où dormir nous serions parti en pleine nuit. Si c’est une caméra cachée, merci de le signaler la blague a assez duré. ![](https://a.travel-assets.com/ugc/hotel-reviews/6EF3869ADEB8FDF5491FCA5C7914357FCC93C2B61732915504957.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Salle de bain « Luxueuse »](https://a.travel-assets.com/ugc/hotel-reviews/C81C8FBE4940DF579E7FDD2BF1687612707C3BCC1732915510382.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Douche propre et entretenue](https://a.travel-assets.com/ugc/hotel-reviews/C987C616661C1C56F95EDB24DC6948DA97B51D671732915507868.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Distributeur de papier toilette](https://a.travel-assets.com/ugc/hotel-reviews/08A2F88FF03FF50DC1135A49E1B39F99E71A8D2C1732915509984.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wendy Stayed 1 night in Nov 2024 ### 8/10 Good #### David Nov 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon séjour Hotel sitié dans un cadre magnifique. Calme, grande chambre et grande salle de bain. Bon acceuil. Tout était parfait ##### David Stayed 1 night in Nov 2024 ### 4/10 Poor #### alias Nov 11, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities #### Je déconseille je déconseille cet hotel, moisissures aux murs, impossible de se connecter au wifi, la directrice de l'hotel, désagréable et mal éduqué, pas de volet pour une chambre en rez de chaussée donnant sur une promenade, on entend les voisins aux toilettes et prendre une douche. Les seuls points positif c'est le garcon de l'accueil qui a été très pro et la vue... ##### alias Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Christelle Nov 7, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DÉCEVANT !!! La vue de la chambre sur le lac est superbe. La deco et la surface sont convenables. Toutefois certains points sont à améliorer : pas de WIFI dans la chambre, des travaux de rénovation seraient à prévoir (bas de douche, porte de la salle de bain), une odeur d’humidité dérangeante et une insonorisation inexistante. Nous étions au RDC, nous entendions nos voisins du dessus et sur les côtés comme si ils étaient avec nous. Séjour décevant même si le prix de la chambre était correct. ##### Christelle Stayed 1 night in Nov 2024 ### 4/10 Poor #### Verified traveller Oct 6, 2024 #### Juste une honte ! serviette de bain sale, eau stagnante dans la baignoire, fuite d’eau du lavabo de salle de bain, bouilloire sale, eau laissée dans la machine à café, escalier et couloir de l’hôtel usé et salle ! Le tout pour une chambre King Size de luxe !!! 130 € pour ça, c’est très très cher ! J’en rajoute ? Gilles ##### Verified traveller Stayed 1 night in Oct 2024 ### 4/10 Poor #### Patricia Sep 19, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Calme mais vieillissant L’équipe était très sympa, ils nous ont aidé avec nos valises etc. L’hôtel n’est pas en bon état, très vieillissant, par contre, la vue est incroyable,le lit était confortable et l’hôtel est plutôt calme. ##### Patricia Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Alain Jul 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Très bon accueil.juste salle de bain joints du carrelage pas très net encadrement de porte avec moisissures. Chambre rien à dire literie confortable ##### Alain Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Jean-Luc Jul 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Week-end Landais Séjour court mais agréable, la vue sur le lac est magnifique et apaisante. ##### Jean-Luc Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Serge Feb 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tout parfait Chambre superbe , vue superbe et acceuil parfait ##### Serge Stayed 1 night in Feb 2024 ### 8/10 Good #### Adrien Feb 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bon hôtel, confortable, vue et accueil sympathique. ![](https://a.travel-assets.com/ugc/hotel-reviews/58AE04B72CB7EA56DD86AC4BAC3D2142557C253F1708086715247.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adrien Stayed 1 night in Feb 2024 ### 4/10 Poor #### Loïc Nov 27, 2023 Disliked: Staff & service, property conditions & facilities #### A fuir ! Bien sûr, voici une version corrigée : À éviter !!! J'ai payé plus de 300 € pour 2 nuits en novembre ! Les chambres et espaces communs sont en mauvais état compte tenu du prix. Cet établissement semble chercher à économiser sur TOUT ! Par exemple, les capsules de café : 2 sont fournies le premier jour, mais non renouvelées le deuxième... Il s'agit de capsules Carte d'Or à 30 centimes pièce ! Donc, pour 60 centimes, l'établissement semble prêt à compromettre l'expérience de clients qui ont déboursé 300 € ! De plus, le papier toilette semble également être une source d'économies pour cet établissement : un seul rouleau, sans aucun en réserve. En ce qui concerne l'accueil, on se sent mal à l'aise, avec l'impression de déranger ! Sans parler de l'isolation phonique, catastrophique ! À ce prix, c'est du vol !!! ![](https://a.travel-assets.com/ugc/hotel-reviews/F03F925DEC4C91B13709EC723B547208F8B3D4F31700674754764.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BA33F97C1EF0117DEC1243E457DF48ADB0691F1E1700674754715.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Loïc Stayed 2 nights in Nov 2023 ### 6/10 Okay #### ELISABETH Sep 29, 2023 Moyen pour tout ##### ELISABETH Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Antony Sep 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Magnifique hôtel ! ##### Antony Stayed 1 night in Sep 2023 ### 4/10 Poor #### Julien Jul 24, 2023 Disliked: Property conditions & facilities #### Bof Mauvaise odeur dans la chambre : mélange d'humidité et de remontée d'égout constant. Chambre très mal insonorisée, nous entendons tout ce qui se passe chez les voisins du dessus. Nous avons réservé la chambre Premium en pensant que nous aurions une terrasse vue sur le lac (comme sur les photos) alors que non, pas de terrasse. Très déçu par le rapport qualité/prix. Seul point positif : les 2 jacuzzis à disposition. ##### Julien Stayed 2 nights in Jul 2023 ### 8/10 Good #### Philippe May 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Joli petit hôtel de charme Hôtel de charme, bien placé en bordure du lac. Parking accessible quoique réduit. Chambre propre et agreable. Seuls bémols, la douche version plastique et le savon à distance telle qu'il faut sortir de la douche tremblante pour y accéder. 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