Title: Hotel Marinela Sofia - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Marinela Sofia Luxury hotel with 6 restaurants connected to the convention center in Sofia ![Garden](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/4d0a2c12.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/da0cbaaa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/a28b6e54.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/58caac55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/c89fbab4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Marinela Sofia is a luxury haven in Lozenets. Guests can savor international cuisine at six restaurants, enjoy aromatherapy and body wraps at the spa, or swim in the indoor pool. The outdoor pool area offers sun loungers, and evenings come alive with concerts and live shows. 7.6 Good ## Popular amenities - - Pool - Bar - Pet-friendly - Spa - Room service ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1146085&PinnedHotelID=1146085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1146085&PinnedHotelID=1146085&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1146085&PinnedHotelID=1146085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=1146085&PinnedHotelID=1146085&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1146085&PinnedHotelID=1146085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=1146085&PinnedHotelID=1146085&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1146085&PinnedHotelID=1146085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1146085&PinnedHotelID=1146085&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Presidential Suite](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/d80d3936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom - 2906 sq ft - 1 bedroom - Mountain view - Sleeps 5 - 1 King Bed and 3 Twin Beds ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/a4b5a5c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.0 Wonderful 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Premium bedding - 322 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/d9b931a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium King Room 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 322 sq ft - City view - Sleeps 3 - 1 King Bed ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/f1495fcd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 602 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Vice-Presidential Suite](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/98c439ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Vice-Presidential Suite ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds LCD TV Hypo-allergenic bedding Pillow menu - 1453 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/a0dd8257.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard King Room 7.6 Good 10 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 322 sq ft - City view - Sleeps 3 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1150000/1146100/1146085/b100378f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.0 Very good 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu - 322 sq ft - City view - Sleeps 3 - 2 Twin Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1820000/1819000/1818939/25430e2f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Metropolitan Hotel Sofia, a member of Radisson Individuals Mladost - 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Parking included - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 83 reviews CA $105 CA $118 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Sofia-Hotels-Be-One-Hotel.h95771750.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=3235&destination=Sofia (and vicinity)&destType=MARKET&latLong=42.69767,23.321775&searchId=9ba4cad9-79b3-4ea0-b2c8-10affd93d926&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/24000000/23440000/23432700/23432626/ec269caf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Sofia by IHG Sofia City Center - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 710 reviews CA $207 CA $231 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Sofia-Hotels-InterContinental-Sofia.h23432626.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=3235&destination=Sofia (and vicinity)&destType=MARKET&latLong=42.69767,23.321775&searchId=9ba4cad9-79b3-4ea0-b2c8-10affd93d926&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSofia-Hotels-Hotel-Marinela-Sofia.h1146085.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSofia-Hotels-Hotel-Marinela-Sofia.h1146085.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.67231%2C23.31879&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=d-ZLMzQ-4oq0dNevxQDRjRVgP3U=) 100 James Bourchier Blvd, Sofia, 1407 #### What's nearby - Vitosha Blvd - 12 min walk - 1.0 km - National Palace of Culture - 18 min walk - 1.6 km - Vasil Levski Stadium - 3 min drive - 2.6 km - Alexander Nevski Cathedral - 4 min drive - 3.7 km - Sofia Central Mineral Baths - 5 min drive - 3.3 km #### Getting around - Moesia/New Bulgarian University Metro Station - 11 min drive - Sofia Central Station - 19 min drive - Sofia Airport (SOF) - 19 min drive #### Restaurants - ‪Umami - ‬2 min walk - ‪Green Deli Café - ‬4 min walk - ‪Captain Cook - ‬3 min walk - ‪Burrata Italiana Marinela - ‬1 min walk - ‪Stavros - ‬4 min walk ## About this property ### Hotel Marinela Sofia Luxury hotel located in Lozenets At Hotel Marinela Sofia, you can look forward to a nightclub, a poolside bar, and concerts and live shows. Treat yourself to a body treatment, aromatherapy, or a massage at the onsite spa. At the 6 on-site restaurants, enjoy lunch, dinner, international cuisine, and garden views. Fitness classes and yoga classes are offered at the health club; Hotel Marinela Sofia also has a terrace, designer stores on site, and a garden. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks at this hotel include: - Swimming pool along with sun loungers - Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge) - An electric car charging station, an indoor pool, and express check-out - Coffee/tea in the lobby, a front-desk safe, and 13 meeting rooms Room features All 258 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning. Other amenities include: - Bathrooms with tubs or showers and free toiletries - LCD TVs with satellite channels - Wardrobes/closets, separate sitting areas, and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/1000000/10000/2000/1978/b6f761b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofia Balkan Palace Sofia City Center - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,006 reviews CA $176 CA $197 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1978&PinnedHotelID=1978&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1260000/1253200/1253117/605b5d0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maison Sofia - MGallery Lozenets - Pool - All-inclusive - Spa - Pet-friendly 9.0 Wonderful 116 reviews CA $128 CA $144 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1253117&PinnedHotelID=1253117&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/45000000/44120000/44114300/44114213/6afa1251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Millennium Sofia Sofia City Center - 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Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 581 reviews CA $225 CA $250 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=6476980&PinnedHotelID=6476980&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Limo/town car service - Self parking on site (BGN 40 per night) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: BGN 40 per person - 4 bars/lounges - 6 restaurants - A poolside bar - Coffee and tea in common areas ### Restaurants on site - Captain Cook - Marionette - Panorama - Restaurant Bulgar ### Things to do - Concerts/live shows - Designer stores - Evening entertainment - Fitness classes - Full-service spa - Health club - Indoor pool - Nightclub - Pilates classes - Sauna - Shopping - Steam room - TV in common areas - Yoga classes ### Family friendly - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 13 meeting rooms - Business center - Computer station - Conference center (17,470 square feet of space) ### Outdoors - Garden - Outdoor furniture - Pool loungers - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Facials - Manicures/pedicures - Massage - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk ### More - 1 building - 19 floors - Ballroom - Banquet hall - Built in 1979 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BGN 40 per pet, per night Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BGN 3.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately BGN 40 per person - Airport shuttle fee: BGN 40.00 per person (one way) - Self parking fee: BGN 40 per night - Pet fee: BGN 40 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention Pool access available from 7:30 AM to 9:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Kempinski Zografski Kempinski Hotel Zografski Kempinski Zografski Kempinski Zografski Hotel Kempinski Zografski Hotel Sofia Kempinski Zografski Sofia Zografski Zografski Kempinski Hotel Marinela Sofia Hotel Marinela Marinela Sofia Hotel Marinela Sofia Hotel Hotel Marinela Sofia Sofia Hotel Marinela Sofia Hotel Sofia ## Frequently asked questions ### Does Hotel Marinela Sofia have a pool? > Yes, this property has an indoor pool. Pool access is from 7:30 AM–9:00 PM. ### How much does it cost to stay at Hotel Marinela Sofia? > As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Hotel Marinela Sofia on Oct 18, 2025 start from CA $172.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sofia-Hotels-Hotel-Marinela-Sofia.h1146085.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Marinela Sofia pet-friendly? > Yes, pets are allowed at this property. There's a fee of BGN 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hotel Marinela Sofia? > Self parking is available for BGN 40 per night. ### What time is check-in at Hotel Marinela Sofia? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Hotel Marinela Sofia? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Hotel Marinela Sofia provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of BGN 40.00 per person applies. ### Where is Hotel Marinela Sofia located? > Located in Lozenets, this luxury hotel is within a 15-minute walk of Park Center and East Park Trade Centre. Vitoshka Boulevard and Vitosha Blvd are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Marinela Sofia Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 148 8 - Good 141 6 - Okay 81 4 - Poor 35 2 - Terrible 37 ### 7.8/10 Cleanliness ### 7.6/10 Staff & service ### 7.6/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 10/10 Excellent #### Ross Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Atmosphere ##### Ross Stayed 16 nights in Sep 2025 ### 4/10 Poor #### Dogu Sep 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities They have a unprofessional services. Also their staff are arrogance. ##### Dogu Stayed 1 night in Sep 2025 ### 8/10 Good #### Aymen May 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great garden and good options ##### Aymen Stayed 1 night in Apr 2025 ### 6/10 Okay #### Diana Jun 28, 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities They didn't warn people that the air conditioners weren't working in the hotel and it was terribly stuffy,the bathroom was terrible dirty it wasn't cleaned well around the corners the joints in the bathtub. The reception staff were great. ##### Diana Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Yurii Feb 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very posh hotel if slightly dated, superb pool and other facilities, conveniently located on the metro line three stops from the center. ##### Yurii Stayed 11 nights in Feb 2025 ### 10/10 Excellent #### Yurii Nov 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent pool and gorgeous lobby. ##### Yurii Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Rossana Oct 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel and amazing restaurants ##### Rossana Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Erwin Jul 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic Sofia Hotel I come for several years to this hotel, it’s always a pleasure, all 5 restaurants are really fantastic, easy to reach. I can really recommend everyone to stay here ##### Erwin Stayed 1 night in Jul 2024 ### 10/10 Excellent #### William Nov 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities close to shopping and best of all the restaurants. ##### William Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Nicholas Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Only place we will stay in Sofia ##### Nicholas Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Noshaab May 3, 2024 Disliked: Cleanliness, staff & service Average hotel, ##### Noshaab Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Ross May 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent and beautiful ##### Ross Stayed 11 nights in Apr 2024 ### 10/10 Excellent #### Simon robert Oct 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really enjoyed my very short stay. Welcoming front desk staff, awesome gym, great breakfast and cool decor, like the Japanese Garden AND it’s close to the main part of town - I would really recommend this hotel for a business stay or a romantic getaway. ##### Simon robert Stayed 2 nights in Oct 2022 ### 8/10 Good #### Paul Jun 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Right in the middle of everything and yet comfortable. ##### Paul Stayed 1 night in Jun 2023 ### 8/10 Good #### daniel Nov 17, 2024 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Good value for price Cleaning room was terrible , did not wash coffee cups , did not clean well ##### daniel Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Paul Jul 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent. ##### Paul Stayed 1 night in Jul 2023 ### 8/10 Good #### daniel May 31, 2024 Liked: Property conditions & facilities, room comfort #### Worth the price Service of all staff very poor TV channels do not work nor telephone to reception Only good thing is room and Burrata restaurant Parking very expensive 40 leva per day !!! ##### daniel Stayed 1 night in May 2024 ### 4/10 Poor #### prakash Jun 22, 2024 Liked: Amenities Disliked: Cleanliness, staff & service The staff around the hotel do not acknowledge the guests. House keeping do not come around every day and i had to make a complaint to have my room cleaned, and only got a sorry from the manager. The restaurants and Japanese garden within the property were the best parts of my trip. ##### prakash Stayed 4 nights in Jun 2024 ### 4/10 Poor #### Verified traveller Apr 25, 2024 Disliked: Staff & service, property conditions & facilities, room comfort Far away from being a 5-star hotel. When you have to call reception 3 times for the room to get cleaned and it finally happens at 9pm, you understand where you are. ##### Verified traveller Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Magdalena Oct 11, 2022 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Great location and lots of good dining on site. Friendly staff. However the hotel is quite old and the rooms are outdated. I was disappointed by the breakfast. Lots of options but food quality was poor. Definitely expected more from a 5 star hotel. ##### Magdalena Stayed 3 nights in Oct 2022 ### 2/10 Terrible #### Mantescu Apr 26, 2023 Disliked: Staff & service, amenities, property conditions & facilities I have stayed in a huge old furnished apartment smelling and not having heating for a huge price. ##### Mantescu Stayed 2 nights in Apr 2023 ### 6/10 Okay #### Athanasios May 6, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Not bad but it doesn't deserve the price. Too overpriced. Also a renovation/repair is needed to the hotel's rooms and a couple of the staff to be polite. ##### Athanasios Stayed 3 nights in May 2023 ### 4/10 Poor #### daniel Sep 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities i know this hotel many years , in last few years condition of property has gone to very bad one ! maintenance not really existing , very poor service , cleaning room service bad - they simply dont clean anything , asked for wake up call they forgot ... only good thing we were upgraded to bigger room but aircon was not working ...parking extremely expensive ##### daniel Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Karen Oct 29, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities OMG this hotel is freaking amazing! I love the breakfasts!!! I love the Italian restaurant and the Japanese gardens with ….black swans! For real? Black swans! Then the last day we found another garden next to the Japanese garden….what?! Nine peacocks….are you kidding me? Some were albino peacocks….what a fabulous place. I can’t wait to come back to Bulgaria just to stay here again. ##### Karen Stayed 6 nights in Oct 2022 ### 6/10 Okay #### david Jul 5, 2024 Disliked: Staff & service The public areas are lavish but service levels for a 5 star international hotel were dreadful. It felt like a load of concessions rather than a joined up business. I was told I couldn’t sit in the bar area by the spa as I had bought my drink at another bar. That’s absurd. A few weeks of training could solve a lot of the problems. ##### david Stayed 3 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Cottages Kentville](https://www.expedia.ca/Kentville-Cottages.d58454-aaCottages.Travel-Guide-Accommodation) > > [Hotels near Outlet Collection at Niagara](https://www.expedia.ca/Outlet-Collection-At-Niagara-Hotels.0-l553248634251282911-0.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Maui](https://www.expedia.ca/Maui-Hotels-Cheap-Hotels.0-0-d180073-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Singapore](https://www.expedia.ca/Singapore-Hotels.d3168.Travel-Guide-Hotels) > > [Honeymoon Resorts and Hotels in Canada](https://www.expedia.ca/Destinations-In-Canada-Honeymoon-Hotels.0-0-d31-tHoneymoonHotels.Hotel-Filter-Destinations) > > [Days Inn by Wyndham Victoria Uptown](https://www.expedia.ca/Victoria-Hotels-Days-Inn-By-Wyndham-Victoria-Uptown.h13455.Hotel-Information) > > [All Inclusive Resorts and Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels-All-Inclusive-Hotel.0-0-d179995-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels near Port de Barcelona](https://www.expedia.ca/Port-De-Barcelona-Hotels.0-l553248635612160808-0.Travel-Guide-Filter-Hotels) > > [The Yorkville Royal Sonesta Hotel Toronto](https://www.expedia.ca/Toronto-Hotels-The-Yorkville-Royal-Sonesta-Hotel-Toronto.h9495.Hotel-Information) > > [Hotel Berna](https://www.expedia.ca/Milan-Hotels-Hotel-Berna.h26287.Hotel-Information) > > [Oceanfront Hotels in Fort Lauderdale](https://www.expedia.ca/Fort-Lauderdale-Hotels-Oceanfront-Hotels.0-0-d601750-tOceanfrontHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Chelsea](https://www.expedia.ca/Chelsea-New-York-Hotels.0-n6142489-0.Travel-Guide-Filter-Hotels) > > [Tilal Jabal Alkabah](https://www.expedia.ca/Mecca-Hotels-Shaza-Makkah.h22812504.Hotel-Information) > > [Quality Inn](https://www.expedia.ca/Kitchener-Hotels-Quality-Inn.h7927.Hotel-Information) > > [Hotels in Saint Jacobs](https://www.expedia.ca/Saint-Jacobs-Kitchener-Hotels.0-n181907-0.Travel-Guide-Filter-Hotels) > > [Hotels in Downtown Montreal](https://www.expedia.ca/Downtown-Montreal-Montreal-Hotels.0-n6058201-0.Travel-Guide-Filter-Hotels) > > [Amber Hotel](https://www.expedia.ca/Lambton-Shores-Hotels-Amber-Hotel.h15388938.Hotel-Information) > > [Hampton Inn Birch Run/Frankenmuth](https://www.expedia.ca/Saginaw-Hotels-Hampton-Inn-Birch-RunFrankenmuth.h60671.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Bangkok (BKK)](https://www.expedia.ca/lp/flights/yyc/bkk/calgary-to-bangkok) > > [Flights from Regina (YQR) to Mabalacat City (CRK)](https://www.expedia.ca/lp/flights/yqr/crk/regina-to-angeles-city) > > [flights from regina intl airport](https://www.expedia.ca/lp/airports/yqr/flights-from-regina-intl-airport) > > [Flights from Montreal (YUL) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yul/lax/montreal-to-los-angeles) > > [Flights from Toronto (YYZ) to Dhaka (DAC)](https://www.expedia.ca/lp/flights/yyz/dac/toronto-to-dhaka) > > [Flights from Abbotsford (YXX) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/yxx/ywg/abbotsford-to-winnipeg) ### Activities > [Things to do in Labuan Bajo](https://www.expedia.ca/Things-To-Do-In-Labuan-Bajo.d2019.Travel-Guide-Activities) ### Vacation Rentals > [Pugwash Vacation Rentals](https://www.expedia.ca/Pugwash-Vacation-Rentals.d6354132.Travel-Guide-VacationRentals) ### General > [Visit Bridgewater](https://www.expedia.ca/Bridgewater.dx7049)