Title: The Haven by JetQuay - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Haven by JetQuay Travelers find layover comfort at this airport retreat where coffee awaits in the lobby and the business center stays open around the clock ![Breakfast area](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/d9da4a75.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/408547ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/4991921e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/c3cc2f06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/7b791a88.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Haven by JetQuay provides a practical sanctuary within Singapore Changi Airport. Guests relax with newspapers and coffee in the lobby, access helpful concierge services, and enjoy express check-out convenience. Free WiFi in each room keeps everyone connected between flights. 7.4 Good ## Popular amenities - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/7b791a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bed Nap Room, Arrival Hall ### Highlights Air conditioning LED TV Rainfall showerhead Hair dryer Detached private bathroom Free bottled water Cable channels Daily housekeeping - 463 sq ft - Sleeps 1 - 1 Twin Bed ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/7b791a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Nap Room (2 Connecting 1 Bed Nap Rooms), Arrival Hall ### Highlights Air conditioning Connecting rooms available LED TV 2 bedrooms Rainfall showerhead Hair dryer Detached private bathroom Free bottled water - 86 sq ft - 2 bedrooms - Sleeps 2 - 1 Double Bed ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/7b791a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bed Nap Room, Arrival Hall, 0800 to 2200 ### Highlights Air conditioning LED TV Rainfall showerhead Hair dryer Detached private bathroom Free bottled water Cable channels Daily housekeeping - 463 sq ft - Sleeps 1 - 1 Twin Bed ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/7b791a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Nap Room (2 Connecting 1 Bed Nap Rooms), Arrival Hall, 0800 to 2200 ### Highlights Air conditioning LED TV Rainfall showerhead Hair dryer Detached private bathroom Free bottled water Cable channels Daily housekeeping - 86 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/41200/41139/w3840h2557x0y4-600efa5b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Singapore Marina Bay Marina Bay - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-The-Haven-By-JetQuay.h12609780.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-The-Haven-By-JetQuay.h12609780.Hotel-Information) ## About the area Located in Changi neighborhood, The Haven by JetQuay is connected to the airport. The area's natural beauty can be seen at East Coast Park and Merlion, while Singapore Flyer and Gardens by the Bay are popular area attractions. Check out an event or a game at Singapore Indoor Stadium, and consider making time for Singapore Botanic Gardens, a top attraction not to be missed. [Visit our Singapore travel guide](https://www.expedia.ca/Singapore.dx3168) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.35398%2C103.98641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZjQQbqToJuqTlktHpnm-jmZiCRM=) 65 Airport Boulevard, Changi Airport Terminal 3, #01-18, Singapore, 819663 ### What's nearby - Jewel Changi Airport - 10 min walk - 0.9 km - Slide @ T3 - 14 min walk - 1.2 km - Changi Business Park - 4 min drive - 3.4 km - Singapore Expo - 6 min drive - 5.3 km - Pasir Ris Park - 9 min drive - 8.6 km ### Getting around - Changi Airport Station - 1 min walk - JB Sentral - 35 min drive - Singapore Changi Airport (SIN) - 7 min drive ### Restaurants - ‪McDonald's - ‬1 min walk - ‪McDonald's - ‬4 min drive - ‪Ya Kun Family Cafe 亞坤 - ‬3 min walk - ‪O' Coffee Club - ‬14 min walk - ‪Chicken Rice - ‬3 min walk ## About this property ### The Haven by JetQuay Hotel located within Singapore Changi Airport (SIN) The Haven by JetQuay provides amenities like a 24-hour business center and a snack bar/deli. Guests can connect to free in-room WiFi. Additional perks include: - Express check-out, free newspapers, and a 24-hour front desk - A computer station, coffee/tea in the lobby, and a TV in the lobby - Concierge services, meeting rooms, and smoke-free premises Room features All guestrooms at The Haven by JetQuay have perks such as air conditioning, in addition to amenities like free WiFi and free bottled water. More conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - LED TVs with cable channels ## Similar properties ![Classic Room, 2 Single Beds](https://images.trvl-media.com/lodging/96000000/95720000/95715100/95715090/09f4b2b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure ICON Singapore City Centre Downtown Singapore - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,005 reviews CA $190 CA $227 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=95715090&PinnedHotelID=95715090&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2060000/2057700/2057692/a38e0a90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Changi Airport by IHG Changi - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,222 reviews CA $300 CA $359 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=2057692&PinnedHotelID=2057692&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/14000000/13440000/13434800/13434756/350529bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ambassador Transit Hotel Terminal 2 Changi - All-inclusive - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 1,001 reviews CA $243 CA $297 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=13434756&PinnedHotelID=13434756&HadPinnedHotel=true®ionId=-1&adults=2) ![Library](https://images.trvl-media.com/lodging/13000000/12820000/12810800/12810757/d35d0961.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aerotel Singapore - Transit Hotel in Terminal 1 Changi - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,001 reviews CA $218 CA $241 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=12810757&PinnedHotelID=12810757&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/38000000/38000000/37996500/37996413/75e74b7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YOTELAIR Singapore Changi Airport Changi - Free WiFi - Air conditioning - Gym - Breakfast available 7.8 Good 1,011 reviews CA $163 CA $195 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=37996413&PinnedHotelID=37996413&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/23200/23122/a89e737f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Furama City Centre Downtown Singapore - Pool - Parking included - Free WiFi - Restaurant 7.6 Good 1,204 reviews CA $172 CA $211 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=23122&PinnedHotelID=23122&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/17000000/16230000/16222000/16222000/5843087c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ambassador Transit Lounge Singapore T2 Changi - All-inclusive - Free WiFi - Air conditioning - Business services 6.6 265 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=16222000&PinnedHotelID=16222000&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, Mediterranean cuisine](https://images.trvl-media.com/lodging/19000000/18420000/18410300/18410248/da7f7262.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Singapore On Stevens Tanglin - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,000 reviews CA $144 CA $173 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=18410248&PinnedHotelID=18410248&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, pool views ](https://images.trvl-media.com/lodging/10000000/9630000/9625800/9625754/01579fbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Singapore Serangoon Little India - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 1,013 reviews CA $165 CA $198 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=9625754&PinnedHotelID=9625754&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2340000/2330800/2330793/4ea53a9f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Singapore On Bencoolen Bencoolen - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,054 reviews CA $156 CA $187 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=2330793&PinnedHotelID=2330793&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Coffee and tea in common areas - Snack bar/deli ### Things to do - TV in common areas ### Family friendly - Living room - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby ### Guest services - Concierge services - Housekeeping (daily) ### Business services - 24-hour business center - Computer station - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge ### More - Built in 2014 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Detached private bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers ### Entertainment - LED TV with cable channels ### Food and drink - Free bottled water ### More - Air conditioning - Living room ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation This property is located on Level 1, Terminal 3 Arrival Hall. Guests arriving on an inbound flight or in transit must clear baggage claim and pass through immigration control before proceeding to the lounge. To reach the property from Terminal 1 or 2, guests should board the sky train located in the public area of the departure hall to Terminal 3. Or, guests can walk from Terminal 2 to Terminal 3 via the mezzanine-level bridge above the MRT station. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Property is located within an airport and access is restricted to airport travelers only; flight boarding pass must be presented upon check-in Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Construction is underway at a neighboring building and there may be noise disturbance from the construction work ### Property is also known as Haven JetQuay Hotel Singapore Haven JetQuay Hotel Haven JetQuay Singapore Haven JetQuay The Haven By JetQuay Singapore The Haven by JetQuay Hotel The Haven by JetQuay Singapore The Haven by JetQuay Hotel Singapore ## Frequently asked questions ### Is The Haven by JetQuay pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Haven by JetQuay? > This property doesn't offer parking. ### What time is check-in at The Haven by JetQuay? > Check-in begins at 3:00 PM. ### What time is check-out at The Haven by JetQuay? > Check-out is at noon. ### Where is The Haven by JetQuay located? > Located in Changi, this hotel is within 1 mi (2 km) of Jewel Changi Airport and Slide @ T3. Changi Business Park and Changi City Point are also within 6 mi (10 km). Changi Airport Station is only a 2-minute walk and A South Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Haven by JetQuay Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 38 8 - Good 63 6 - Okay 36 4 - Poor 18 2 - Terrible 8 ### 4/10 Poor #### JB, japan Jun 13, 2020 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities エアポートホテルなので狭いのは仕方がないとして、シャワー（共有）の時間にもいろいろ制限があり、快適とは言い難かった ##### JB Stayed 1 night in Oct 2019 ### 2/10 Terrible #### Verified traveller Mar 19, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities I never checked in the hotel because I traveled from Malaysia and was not allowed to enter the Cory, but either Orbitz (Expedia) or the hotel was willing to help me with the cancellation. The hotel stated that I booked through the agent and should contact the agent to contact them, then when I contact the agent, the agent stated that it’s up to the hotel to issue a refund or not, they don’t talk to each other, they just keep telling me (customer) to talk to the other party. As ridiculous as this sounds, do NOT book with Orbitz going forward, because while they are charging you a booking fee, they are NOT your agent, therefore not going to act on your behalf... ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Stephen Mar 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quick pitstop Great little resting place and very convenient to everything you need..Will be sure to use again. ##### Stephen Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located in Terminal 3 which makes it super convenient for early morning flights. Staff are friendly and helpful. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Elizabeth, London Feb 24, 2020 Liked: Cleanliness, staff & service, amenities Got some good rest. Bed comfy enough even if only a twin size. They had white noise machines in the hallways which helped to keep it quiet. If you are a light sleeper and get a bad neighbour could be dodgy, as I could hear my neighbour clearly as she coughed (not an issue as I was already awake). Doubt it would be an issue as these aren’t really rooms for partying so much as sleeping. But there are TVs. The staff were friendly and made me at ease and were super helpful. There were morning snacks: cereal, toast, fruit, coffee, tea. Lounge was quiet and comfy. Overall quite clean. It’s not easy to find and you do have to go through customs, show your passport. Wasn’t a big deal as there was no line and security was at individual gates anyway. Overall, not bad value for a decent rest! Cheaper than a hotel and you don’t have to go outside. ##### Elizabeth Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Kubo, マレーシア Feb 16, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you for your help. ##### Kubo Stayed 1 night in Feb 2020 ### 8/10 Good #### Tom Feb 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rejuvenated Ideal stopover accommodation if transiting through Singapore Airport. Felt nicely rejuvenated after a shower & a few hours sleep for my onward flight. ##### Tom Stayed 1 night in Feb 2020 ### 10/10 Excellent #### michael Feb 13, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### michael Stayed 1 night in Feb 2020 ### 4/10 Poor #### JC Jan 20, 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities It's small to stay overnight, but might be good for couple hours. The room is too small for the money spent, like a jail chamber. More than $110 per 12 hours stay, but its convenient to catch next morning flight. ##### JC Stayed 1 night in Jan 2020 ### 6/10 Okay #### Munehiro Jan 14, 2020 Disliked: Cleanliness ##### Munehiro Stayed 2 nights in Jan 2020 ### 8/10 Good #### Takoyaki, Kyoto, Japan Jan 6, 2020 Liked: Cleanliness, staff & service Very small room and a bit pricey but it's just for sleeping and having a rest between two flights (transit) so it was OK to me. The shower was great! :) ##### Takoyaki Stayed 1 night in Jan 2020 ### 10/10 Excellent #### MILLY, 大阪 Jan 6, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 1泊寝るためだけに利用しました。大満足です。 こちらは、正確にはホテルではなく、ラウンジの睡眠スペースです。（空港のインフォメーションの人に聞いたら、ホテルじゃないよと言われました。）そのため、部屋にはベッドと簡単な机のみです。日本のカプセルホテルが個室になったようなものです。 シャワー・トイレは男女関係なく他の方々と共用です。シャワーは、混みあうと受付にお願いし、順番待ちリストに入れてもらいます。順番が来たら部屋に電話がかかってきます。アメニティについては、バスタオル・フェイスタオルが1枚ずつ無料で使えます。シャンプー類が簡単にですが付いてます。 ラウンジスペースはドリンク（アルコールは有料）、カップ麺、食パンが置かれており、24時間好きに無料で飲食できます。電源もあります。出入りも自由で空港の他のところで食事してくることも可能です。 簡素な作りですが非常に清潔ですので、寝るだけ！休むだけ！と決めて使うならオススメです。スタッフは人によりけりですが、親切な方だったと思います。 ##### MILLY Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Sarah Jan 6, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just awful Awful. Aircon freezing and couldn't adjust. Wall paper held up with tape. Hair in sheets including pubic hair. Bathroom not attached to room which I have never seen in a transit room before. Food awful. Unfortunately I can't find one positive thing to say. Truely awful. ![](https://a.travel-assets.com/ugc/hotel-reviews/6C07701542FC514CFC00654F15C548C4FC0E313B1578276318724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/50A69893A202846E290CC91E90FE752629FDD5E71578276318800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Stayed 1 night in Dec 2019 ### 8/10 Good #### Linda Jan 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Linda Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Dec 15, 2019 ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller Dec 2, 2019 ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller Nov 27, 2019 ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller Nov 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Nov 2019 ### 2/10 Terrible #### Verified traveller Nov 25, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst place I ever stayed at. A 6ft by 6 ft room with Steiner chair. Not allowed to check in lungage earlier; no visitors into the room; air conditioning not adjustable Charging close to us$120 a night without private bathroom and shower room All the above were never mentioned in the ad. I demand a refund ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### JUNYONGDAE, Korea Nov 23, 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities 사진에는 방에 욕실 화장실이 있는 것으로 알았는데 밖에 위치해서 불편했습니다 그리고 추웠습니다 ##### JUNYONGDAE Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller Nov 6, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Nov 2019 ### 4/10 Poor #### Damian Oct 17, 2019 Liked: Cleanliness, staff & service #### Short stopover The rooms don't have any toilet or shower in the room. I just needed a short stopover room as i was flight with Singapore airlines but I came in at Terminal 2 had to get over to Terminal 3 for the hotel and then back to Terminal 1 for my next flight ?? not very well planed out for Singapore Airport. ##### Damian Stayed 1 night in Oct 2019 ### 8/10 Good #### Sharon Oct 14, 2019 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Sleep only; Room doesn't have toilet or shower If in need of bed to sleep only - OK. But showers and toilet are separate, accessed via hallway and separate key for shower. Wallpaper on walls is peeling off and stuck together with pieces of sticky tape. Room was quiet with good airconditioning. Toilets communal. Showers separate and required getting separate key. Had a good sleep, which was all that mattered. It is not the Crowne Plaza! Which I totally loved. ##### Sharon Stayed 1 night in Oct 2019 ### 8/10 Good #### Josefine Oct 10, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra för transfer! Bodde i ett nappen en natt. Lite missvisande bilder kan jag tycka, då rummet är väldigt litet och duschrummet ligger en bit bort. Men annars är jag nöjd med vistelsen, det är rent och fräscht samt mörkt och tyst. Så bra sover man! ##### Josefine Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller Oct 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Oct 2019 ## Expedia's Latest Trends ### Hotels > [Pan Pacific Singapore](https://www.expedia.ca/Singapore-Hotels-Pan-Pacific-Singapore.h6594.Hotel-Information) > > [Hotel Boss](https://www.expedia.ca/Singapore-Hotels-Hotel-Boss.h13307850.Hotel-Information) > > [JEN Singapore Orchardgateway by Shangri-La](https://www.expedia.ca/Singapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information) > > [30 Bencoolen](https://www.expedia.ca/Singapore-Hotels-30-Bencoolen.h19789202.Hotel-Information) > > [Shangri-La Rasa Sentosa, Singapore](https://www.expedia.ca/Singapore-Hotels-Shangri-La-Rasa-Sentosa.h6519.Hotel-Information) > > [Conrad Singapore Marina Bay](https://www.expedia.ca/Singapore-Hotels-Conrad-Singapore-Marina-Bay.h41139.Hotel-Information) > > [Novotel Singapore on Kitchener](https://www.expedia.ca/Singapore-Hotels-Novotel-Singapore-On-Kitchener.h906127.Hotel-Information) > > [Studio M Hotel](https://www.expedia.ca/Singapore-Hotels-Studio-M-Hotel.h3153356.Hotel-Information) > > [Fairmont Singapore](https://www.expedia.ca/Singapore-Hotels-Fairmont-Singapore.h861823.Hotel-Information) > > [Grand Park City Hall](https://www.expedia.ca/Singapore-Hotels-Grand-Park-City-Hall.h892942.Hotel-Information) > > [Shangri-La Singapore](https://www.expedia.ca/Singapore-Hotels-Shangri-La-Singapore.h22322.Hotel-Information) > > [JW Marriott Hotel Singapore South Beach](https://www.expedia.ca/Singapore-Hotels-JW-Marriott-Hotel-Singapore-South-Beach.h9636009.Hotel-Information) > > [Hotel Mi Bencoolen](https://www.expedia.ca/Singapore-Hotels-Hotel-Mi.h19665227.Hotel-Information) > > [Furama RiverFront](https://www.expedia.ca/Singapore-Hotels-Furama-RiverFront.h46753.Hotel-Information) > > [Carlton City Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-Carlton-City-Hotel-Singapore.h6076571.Hotel-Information) > > [Raffles Singapore](https://www.expedia.ca/Singapore-Hotels-Raffles-Hotel-Singapore.h20409.Hotel-Information) > > [Orchard Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-Orchard-Hotel-Singapore.h553888.Hotel-Information) > > [Carlton Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-Carlton-Hotel-Singapore.h892568.Hotel-Information) > > [ibis Singapore On Bencoolen](https://www.expedia.ca/Singapore-Hotels-Ibis-Singapore-On-Bencoolen.h2330793.Hotel-Information) > > [Four Seasons Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-Four-Seasons-Hotel-Singapore.h21677.Hotel-Information) > > [Holiday Inn Express Singapore Clarke Quay by IHG](https://www.expedia.ca/Singapore-Hotels-Holiday-Inn-Express-Singapore-Clarke-Quay.h6485265.Hotel-Information) > > [PARKROYAL COLLECTION Marina Bay, Singapore](https://www.expedia.ca/Singapore-Hotels-PARKROYAL-COLLECTION-Marina-Bay.h328749.Hotel-Information) > > [Hilton Singapore Orchard](https://www.expedia.ca/Singapore-Hotels-Hilton-Singapore-Orchard.h19078.Hotel-Information) > > [The Fullerton Hotel Singapore](https://www.expedia.ca/Singapore-Hotels-The-Fullerton-Hotel-Singapore.h892940.Hotel-Information) > > [M Hotel Singapore City Centre](https://www.expedia.ca/Singapore-Hotels-M-Hotel-Singapore-City-Centre.h552973.Hotel-Information) > > [The Ritz-Carlton, Millenia Singapore](https://www.expedia.ca/Singapore-Hotels-The-Ritz-Carlton.h28540.Hotel-Information) > > [V Hotel Bencoolen](https://www.expedia.ca/Singapore-Hotels-V-Hotel-Bencoolen.h6543975.Hotel-Information) > > [Oasia Hotel Downtown Singapore by Far East Hospitality](https://www.expedia.ca/Singapore-Hotels-Oasia-Hotel-Downtown-Singapore.h13455138.Hotel-Information) > > [Singapore Marriott Tang Plaza Hotel](https://www.expedia.ca/Singapore-Hotels-Singapore-Marriott-Tang-Plaza-Hotel.h23818.Hotel-Information)