Sierra Verde Vacation Packages

Staff was excellent! The walls were thin so the street noise was loud and we could hear the washers and dryers working. Other than that, great stay! Hot tub was nice!

We really enjoyed our time at Mountain Shadows Resort and would come back again. We booked a double Queen premium room with a pool facing balcony. The room felt modern and the windows were a beautiful design feature. The location of our room within the property was perfect. The rooms were clean and well appointed, but we missed having a fridge in the room and there were no ice machines available in the building. I understand resorts aren’t DIY friendly and are meant to be more full service, but a fridge is a minimum amenity, in my opinion, and there was plenty of room for one. The patio overlooking the pool was great (the resort was very quiet and other guests were respectful!) but a second lounge chair on the balcony would have been appreciated. The bathroom set up for this room included an open vanity/sink area and a toilet room and shower enclosed in frosted glass. Privacy wasn’t a concern for me, since I was staying with my spouse, but for a family of four or a ladies weekend etc, one might feel uncomfortably exposed to have just a thin glass door separating the shower and toilet from the rest of the room. We did not eat or drink at any of the bars or food venues at the resort. Parking in/out was easy and we found a spot every time we left and returned. Regardless of a few room design shortfalls, we loved the resort, the staff and the location. If you visit, be sure to check the secret sunset pool and tour the lobby art gallery. Wonderful stay!

This is my second time staying at the Valley Ho and I always enjoy being warmly greeted by Kyle when I arrive! Kyle and the staff are amazing and they always go above and beyond to make their hotel guests feel extra special! My room was fantastic and it overlooked the pool. Being able to use the pool, fitness room and spa services is an added bonus! The restaurant is also a blast and I’d highly recommend sitting outdoors and the fun bar. I do feel the Valley Ho had a unique property and I hope I can return for a stay there again next winter. Everything is super walkable and Old Town is a hop-skip-jump away!

Clean Quiet Friendly staff

The hotel is under construction. We were given one of the older room and it looked nothing like the photos. The carpet was stained, the room was in poor condition and smelled really bad. I let the front desk I was unhappy with the room and they said I booked with Expedia and there was nothing they could do. After insisting they find another option for us they did find a room that was remodeled but did charge me an upgrade fee. The new room was nice and was what I was expecting when I book our stay. I old room was so bad that I agreed to pay the up charge but be aware when booking.