Title: Park Hyatt Shenzhen (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=36718084&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Park Hyatt Shenzhen From Mediterranean flavors to soothing spa treatments, travelers indulge their senses while staying near the vibrant Coco Park Shopping Center ## Photo gallery for Park Hyatt Shenzhen ![Indoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas - Park Hyatt Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/af2e06ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/79175b66-940d-4069-9fa5-fd18f9a761f5-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby - Park Hyatt Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/216adc3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine - Park Hyatt Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/d18b98f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 King Bed with Skyline View - Park Hyatt Shenzhen (Shenzhen)](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/18fe0956.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Park Hyatt Shenzhen offers a luxury experience with five on-site restaurants serving diverse cuisines including Mediterranean dishes. Guests can attend concerts or visit THE SPA水疗中心 for rejuvenating facials and yoga classes, all while enjoying proximity to shopping. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=36718084&PinnedHotelID=36718084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=36718084&PinnedHotelID=36718084&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=36718084&PinnedHotelID=36718084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=36718084&PinnedHotelID=36718084&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=36718084&PinnedHotelID=36718084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=36718084&PinnedHotelID=36718084&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=36718084&PinnedHotelID=36718084&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=36718084&PinnedHotelID=36718084&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for 1 King Bed with Skyline View Deluxe ![1 King Bed with Skyline View Deluxe](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/11060fa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed with Skyline View Deluxe 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV - 517 sq ft - Bay view - Sleeps 5 - 1 King Bed ### View all photos for 1 King Bed with City View ![1 King Bed with City View](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/be6dfd91.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed with City View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 517 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ### View all photos for 2 Twin Beds with City View ![2 Twin Beds with City View](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/101f1749.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Twin Beds with City View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 517 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Twin Beds ### View all photos for 1 King Bed Deluxe ![1 King Bed Deluxe](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/9de55f7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Deluxe ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 592 sq ft - City view - Sleeps 5 - 1 King Bed ### View all photos for 1 King Bed ![1 King Bed](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/d3928ff1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 517 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Park Suite King ![Park Suite King | View from room](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/91d4e829.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Park Suite King ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds - 872 sq ft - Bay view - Sleeps 5 - 1 King Bed ### View all photos for Executive Suite ![Executive Suite | View from room](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/4448ea33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds - 1184 sq ft - Bay view - Sleeps 5 - 1 King Bed ### View all photos for 2 Twin Beds ![2 Twin Beds](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/fbbf563b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Twin Beds ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 517 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Twin Beds ### View all photos for Park Suite with Skyline View ![Park Suite with Skyline View | View from room](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/8a47f15d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Park Suite with Skyline View ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free rollaway/extra beds - 883 sq ft - 1 bedroom - Beach view - Sleeps 5 - 1 King Bed ### View all photos for 1 King Bed with Skyline View ![1 King Bed with Skyline View](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/18fe0956.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed with Skyline View 8.8 Excellent 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 517 sq ft - Bay view - Sleeps 4 - 1 King Bed ### View all photos for 2 Twin Beds with Skyline View ![2 Twin Beds with Skyline View](https://images.trvl-media.com/lodging/37000000/36720000/36718100/36718084/6454747a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Twin Beds with Skyline View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Pillow menu - 517 sq ft - Bay view - Sleeps 4 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Park-Hyatt-Shenzhen.h36718084.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShenzhen-Hotels-Park-Hyatt-Shenzhen.h36718084.Hotel-Information) ## About the area Located in Futian neighborhood, Park Hyatt Shenzhen is connected to a rail/subway station. Coco Park Shopping Center and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. [Visit our Shenzhen travel guide](https://www.expedia.ca/Shenzhen.dx6046792) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.53191%2C114.05575&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qOSuldiThNUIYu2Cw8bulRtZiE0=) 5023 Yi Tian Rd, Futian District, Shenzhen, Guangdong, 518033 ### What's nearby - Shenzhen Convention and Exhibition Center \- 6 min walk \- 0.6 km - Shenzhen Civic Center \- 17 min walk \- 1.5 km - Shenzhen Lianhuashan Park \- 2 min drive \- 2.1 km - Shenzhen Central Park \- 2 min drive \- 2.5 km - Huanggang Border Crossing \- 2 min drive \- 2.5 km ### Getting around - Hong Kong Lok Ma Chau Station - 4 min drive - Shenzhen Convention and Exhibition Center Station - 6 min walk - Shenzhen Intl. Airport (SZX) - 30 min drive ### Restaurants - ‪肥婆大排档（老字号） - ‬13 min walk - ‪肉肉大米 - ‬12 min walk - ‪Shake Shack - ‬11 min walk - ‪滿隴出房 - ‬9 min walk - ‪Manner Coffee - ‬11 min walk ## About this property ### Park Hyatt Shenzhen Luxury hotel near Coco Park Shopping Center Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Park Hyatt Shenzhen provides concerts and live shows, a shopping mall on site, and dry cleaning/laundry services. Treat yourself to a body scrub, a facial, or a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mediterranean cuisine. Yoga classes are offered at the 24-hour gym; the property also has 2 bars, conference space, and a steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a sauna. You'll also enjoy the following perks during your stay: - An indoor pool along with free cabanas, sun loungers, and pool umbrellas - Free self parking - Buffet breakfast (surcharge), an electric car charging station, and concierge services - An elevator, a porter/bellhop, and multilingual staff Room features All 195 individually furnished rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. More amenities include: - Bathrooms with rainfall showers and designer toiletries - 55-inch LCD TVs with cable channels - Wardrobes/closets, free infant beds, and electric kettles ## Similar properties ![3 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/7000000/6260000/6253700/6253685/668a31ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Shenzhen Futian - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 561 reviews CA $240 CA $279 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=6253685&PinnedHotelID=6253685&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2370000/2366900/2366900/cde49e24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Shenzhen Futian - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 557 reviews CA $330 CA $385 total includes taxes & fees Jan 22 - 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Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 40 reviews CA $349 CA $407 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=92015652&PinnedHotelID=92015652&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4800000/4798400/4798367/02281f5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Shenzhen Luohu - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 259 reviews CA $262 CA $305 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=4798367&PinnedHotelID=4798367&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/3000000/2210000/2203000/2202990/8e4b2a05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Futian Shangri-La Shenzhen Futian - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 870 reviews CA $167 CA $195 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=2202990&PinnedHotelID=2202990&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5260000/5257000/5256915/043a9510.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, Shenzhen Futian - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 732 reviews CA $160 CA $186 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=5256915&PinnedHotelID=5256915&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/3000000/2990000/2980900/2980809/158473b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Shenzhen Luohu - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 587 reviews CA $160 CA $186 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=2980809&PinnedHotelID=2980809&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/60000000/59960000/59951000/59950936/a1293d8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANDAZ SHENZHEN BAY, BY HYATT Nanshan - Pool - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 56 reviews CA $413 CA $482 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=59950936&PinnedHotelID=59950936&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free secured self parking on site - Limited onsite self parking - Onsite parking options include a garage ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 268 per person - 2 bars/lounges - 5 restaurants - Couples/private dining - Snack bar/deli ### Restaurants on site - Garden Pavilion - Glass House - Living Room - The Attic ### Things to do - 24-hour gym - Concerts/live shows - Full-service spa - Indoor pool - Sauna - Shopping mall - Steam room - Yoga classes ### Family friendly - In-room crib - Laundry facilities - Lifeguards on site - Pool gate - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 16,146 square feet of conference space - Meeting rooms ### Outdoors - Free pool cabanas - Pool loungers - Pool umbrellas ### Full-service spa - 7 treatment rooms - Body scrubs - Facials - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk ### More - 48 floors - Banquet hall - Lifeguards - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Pillow menu ### Bathroom - Bathrobes - Children's robes - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch LCD TV with cable channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Electrical adapters - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 268 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit ### We should mention Pool access available from 6:00 AM to 10:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Park Hyatt Shenzhen Hotel Shenzhen Park Hyatt Shenzhen Hotel Park Hyatt Shenzhen Shenzhen Park Hyatt Shenzhen Shenzhen Park Hyatt Shenzhen Hotel Park Hyatt Shenzhen Shenzhen Park Hyatt Shenzhen Hotel Shenzhen ## Frequently asked questions ### Does Park Hyatt Shenzhen have a pool? ### How much does it cost to stay at Park Hyatt Shenzhen? ### Is Park Hyatt Shenzhen pet-friendly? ### How much is parking? ### What time is check-in at Park Hyatt Shenzhen? ### What time is check-out at Park Hyatt Shenzhen? ### Where is Park Hyatt Shenzhen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Park Hyatt Shenzhen Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 10 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 80 8 - Good 14 6 - Okay 3 4 - Poor 2 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Victoria Jun 20, 2025 Liked: Cleanliness, property conditions & facilities Rooms were clean. Staff was extremely friendly and helpful. ##### Victoria Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### KHOA Feb 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 stars This was an amazing hotel to stay at. Service and breakfast was excellent. ##### KHOA Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Kin Ping Mar 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything arrangement from the staff is prefect ##### Kin Ping Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Mona Dec 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service are excellent ##### Mona Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Chi Tat Angus May 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best location right next to coco park. Walking distance for food and massage and right next to subway station too. ##### Chi Tat Angus Stayed 1 night in May 2024 ### 10/10 Excellent #### LOUISE Oct 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable clean and convenient. Really comfortable stay for a family of 4 ( 1 baby and 1 toddler). They have even have slippers and toiletries ready for the kids! Location was extremely convenient. Walkable distance to major shopping areas and kids entertainment areas. Would definitely stay here again when in SZ. ##### LOUISE Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Fauconnier Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in Shenzhen Very good experience in Park Hyatt. Room are spacious and nicely decorated. The service is really good, staff is very caring and speak perfect English. Location is good and the view amazing. Definitely one of the best hotel in Shenzhen. ##### Fauconnier Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Davide Apr 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### unmissable Stunning place. Amazed by the architecture concept (garden, kitchen, lounge...) ##### Davide Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Bo Dec 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It’s new, nice contemporary decoration. Too good food. ##### Bo Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Daniel Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NYE 2024/25 Staycation We spent New Year's Eve and two additional days at the Park Hyatt Shenzhen, and it was an absolutely amazing experience from start to finish. From the seamless check-in process to the incredible amenities like the free sauna, hot and cold pools, steam room, and beautifully maintained pool area, everything exceeded our expectations. The morning buffet was a highlight—delicious, diverse, and perfectly curated. A big thank you to the reception team led by Chris for their warm hospitality and to Edison and the breakfast team for their impeccable service. This was truly a memorable stay, and we can't wait to return! ##### Daniel Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Davide Apr 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A home away from home welcoming place, with modern rooms and beautifully designed ambients (Lounge, Restaurants, Lobby) it is very likely to please.also the most.damding guests. The staff is really amazing, the food and the drinks are really good. So glad I choose this place. If I come back, this is the one I will always come back to. Also the location is very convenient, with one of the largest shopping malls nearby. ##### Davide Stayed 1 night in Apr 2024 ### 10/10 Excellent #### KA WING Dec 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### KA WING Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Verified traveller Oct 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best stay in Shenzhen Love the service, experience, and cleanliness of the hotel. Absolutely outstanding. The staff was very polite and pleasant. The room was very tidy and spacious. The overall setting of the room is perfect, have the toilet being separated from the shower room is a plus. Have stayed in other hotels in Shenzhen. However, this is one of the best I've stayed and would absolutely go back again. :) ##### Verified traveller Stayed 1 night in Oct 2023 ### 10/10 Excellent #### triono juliarso Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing ##### triono juliarso Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Veronica Nov 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel, excellent service. An overall great experience! ##### Veronica Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Yangyang Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice! ##### Yangyang Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller Aug 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Awesome concierge desk, very attentive ##### Verified traveller Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Angelina Jul 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very quiet and new very clean. The room and furnitures are comfortable. Room service is nice as well. The staff are helpful and nice. ##### Angelina Stayed 5 nights in May 2023 ### 10/10 Excellent #### Hoi Yue Jeffrey Feb 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional experience Overall very high quality as you can expect from a Park Hyatt hotel, but it is the breakfast which surprised us. Location is right next to Coco Park. I think this should be the best hotel in Shenzhen. Highly recommend! ##### Hoi Yue Jeffrey Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Chris Jul 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Really hope that there will be a subway linking to the railway system to the hotel so that we won't get wet just like this few days. ##### Chris Stayed 1 night in Jul 2023 ### 8/10 Good #### Wing Yee Jun 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The bed size of the twin bed is small compare with other hotel WiFi not strong enough Air -con is not strong. Quite hot during at night ##### Wing Yee Stayed 1 night in Jun 2024 ### 8/10 Good #### Verified traveller Aug 6, 2025 Liked: Cleanliness, staff & service, room comfort #### A Tale of Two Extremes: Where 5-Star Service Meets My stay at the Park Hyatt Shenzhen was a study in contrasts. The hotel’s location is perfect, and the service from all staff—from the proactive bellmen to the diligent housekeepers—was truly exceptional and the highlight of my stay. However, this positive experience was severely undermined by critical failures in room facilities, unacceptable for a luxury brand. The refrigerator did not cool at all, spoiling food. The TV remote was largely non-functional, making it impossible to change channels without restarting the television. Furthermore, the bathroom's magnifying mirror was broken and unusable as its hinge was loose. These are not minor issues; they point to a serious lack of maintenance and management oversight. It's a shame to see the hotel's excellent staff being let down by failures in basic hardware, which ultimately tarnishes the Park Hyatt reputation. ![](https://a.travel-assets.com/ugc/hotel-reviews/f5e6395b-28fb-4a4b-a673-4e444186cf83-1754442732919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/53497d18-0842-40e1-aa94-171479edc2e1-1754442731882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8b299298-b253-44ed-b93d-c8eff0b0787c-1754442734043.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fe7c7686-0d66-49c8-b9af-e20153bed639-1754442733463.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Verified traveller Dec 26, 2024 Liked: Cleanliness, room comfort #### Poor value for money 1\. Double confirm my room request, but finally just did 30% on it, such as extra pillow and early check in(12pm). 2\. Removed some usual benefits to the customer, such as complimentary minibar and sweet dessert. 3\. No tissue paper in living room. 4\. Poor value for money because of the above experience. ##### Verified traveller Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Nami Mar 30, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I guess I’m not welcome from thiis hotel from the very beginning. I checked in with my husband and we gave them both our documents whilst checking in. But when we went into our room , the tv screen which showed our surname in the screen was wrong . And the turn down service .. was the worst I ever experienced in the five star hotel in my life. The washroom was never replenished or cleaned . And they only placed one bottle of water and slipper on the bedside which indicated one person was staying in the room . I talked to the manager , he apologized but his attitude was not caring and just asked me what he can compensate.. To he honest, I don’t want complimentary breakfast etc . I jusf want their sincere apology but it didn’t happen . I will never stay in the Hyatt group again . ##### Nami Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Ye Oct 7, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ruined my day in Shenzhen Ruined my day with poor service and communication. Things to share. 1\. I sent my T shirt to be cleaned, obviously the staff who took my shirt never listened to my request upon handling. The next day their concierge called me asking again on how to clean. I confirmed with them many times to put the cleaned shirt in my room even with the red light on, however, they don’t listen to me. On the third day I found out there is something wrong with my shirt possible due to their over wash and I called the concierge, it took them forever to call me back…. 2\. I don’t think they are qualified to be a 5 start rated hotel, all other competitive hotels even including 4 start hotels would prepare the slippers placed beside the bed, they are the exception. 3\. I requested a different weight scale on the phone, the lady who answered the phone seems very impatient. ![](https://a.travel-assets.com/ugc/hotel-reviews/C324658D4C4906DA741B29C1D3634766DC43AA3F1696668346289.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BE901C387A9258707C681E8B4C25FEC51EB713111696668349976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/123A3DDA0D607D56DD8F4A303DEB307B118695871696668349123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F9E8EE11866965F3084E4AC346C581836ABA90E11696668347133.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ye Stayed 2 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Hotels in Aylmer](https://www.expedia.ca/Aylmer-Ottawa-Hotels.0-n8637-0.Travel-Guide-Filter-Hotels) > > [Hakone Airu](https://www.expedia.ca/Hakone-Hotels-Hakone-Airu.h20146974.Hotel-Information) > > [White Swan Hotel](https://www.expedia.ca/Guangzhou-Hotels-White-Swan-Hotel.h1274.Hotel-Information) > > [Hotels in Downtown Vancouver](https://www.expedia.ca/Downtown-Vancouver-Vancouver-Hotels.0-n6058432-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Cancun](https://www.expedia.ca/Cancun-Hotels-All-Inclusive-Hotel.0-0-d179995-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Halifax Tower Hotel & Conference Centre, an Ascend Collection Hotel](https://www.expedia.ca/Halifax-Hotels-Halifax-Tower-Hotel-Conference-Centre.h76690078.Hotel-Information) > > [Dreams Onyx Resort & Spa All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Dreams-Onyx-Resort-Spa-All-Inclusive.h14822885.Hotel-Information) > > [The Garden Hotel Guangzhou - Discover 26 cultural treasures with hotel Golden Tour Guide](https://www.expedia.ca/Guangzhou-Hotels-The-Garden-Hotel-Guangzhou.h10757.Hotel-Information) > > [Great Wolf Lodge Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Great-Wolf-Lodge-Niagara-Falls.h1403139.Hotel-Information) > > [W O O K A](https://www.expedia.ca/Huizhou-Hotels-W-O-O-K-A.h37793610.Hotel-Information) > > [Hearthstone Inn Boutique Hotel Halifax - Dartmouth](https://www.expedia.ca/Halifax-Hotels-Hearthstone-Inn-Boutique-Hotel-Halifax-Dartmouth.h11975.Hotel-Information) > > [Grand Villa Hotel](https://www.expedia.ca/Guangzhou-Hotels-Grand-Villa-Hotel.h29338686.Hotel-Information) ### Flights > [Flights from Phoenix (PHX) to Regina (YQR)](https://www.expedia.ca/lp/flights/phx/yqr/phoenix-to-regina) > > [Flights from Winnipeg (YWG) to Edmonton International Airport (YEG)](https://www.expedia.ca/lp/flights/ywg/yeg/winnipeg-to-edmonton) > > [Flights from Calgary (YYC) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/yyc/yyz/calgary-to-toronto) > > [Flights from Hamilton (YHM) to Edmonton International Airport (YEG)](https://www.expedia.ca/lp/flights/yhm/yeg/hamilton-to-edmonton) > > [WestJet Mississauga (YYZ) to Calgary (YYC) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-pearson-intl-to-calgary-intl/ws/yyz/yyc) > > [Flights from Beijing (PEK) to Narita (NRT)](https://www.expedia.ca/lp/flights/pek/nrt/beijing-to-tokyo) > > [Flights from Mississauga (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) > > [Flights from ogdensburg intl airport](https://www.expedia.ca/lp/airports/ogs/flights-from-ogdensburg-intl-airport) > > [Flights from Edmonton International Airport (YEG) to Frankfurt (FRA)](https://www.expedia.ca/lp/flights/yeg/fra/edmonton-to-frankfurt) > > [Flights from Mississauga (YYZ) to Richmond (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) ### Cars > [Car rentals in Toronto](https://www.expedia.ca/Car-Rentals-In-Toronto.d178314.Car-Rental-Guide) ### Packages > [Labadee Vacations](https://www.expedia.ca/Labadee.d6024010.Destination-Travel-Guides) ### General