Title: Xperience Kiroseiz Premier - Latest Hotel Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Xperience Kiroseiz Premier Luxury hotel with 5 restaurants and 4 outdoor pools ## Photo gallery for Xperience Kiroseiz Premier ![Lake - Xperience Kiroseiz Premier (Sharm El Sheikh)](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/be783808.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, soundproofing - Xperience Kiroseiz Premier (Sharm El Sheikh)](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/508eb836.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view - Xperience Kiroseiz Premier (Sharm El Sheikh)](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/83e7ee57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Manicures and pedicures - Xperience Kiroseiz Premier (Sharm El Sheikh)](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/7d472a9c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; international cuisine - Xperience Kiroseiz Premier (Sharm El Sheikh)](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/f90ed392.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Unwind by the 4 outdoor pools or indulge in a massage at Xperience Kiroseiz Premier. Savor international cuisine at one of the 5 on-site restaurants, and enjoy snorkeling, volleyball, or archery activities. With free water park access and a health club, this luxury eco-certified hotel near Naama Bay is perfect for families and thrill-seekers alike. ## Reviews 6.6 ## Popular amenities - All-inclusive - Pool - Bar - Room service - Parking included - Gym ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=15697407&PinnedHotelID=15697407&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=15697407&PinnedHotelID=15697407&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=15697407&PinnedHotelID=15697407&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=15697407&PinnedHotelID=15697407&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15697407&PinnedHotelID=15697407&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15697407&PinnedHotelID=15697407&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15697407&PinnedHotelID=15697407&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15697407&PinnedHotelID=15697407&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Standard Triple Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/ee1d55e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Furnished balcony Soundproofed Fireplace Air conditioning Mini-fridge LCD TV Deep soaking bathtub Bathrobes - 431 sq ft - Sleeps 3 - 1 King Bed and 2 Twin Beds ### View all photos for Superior Triple Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/40226d39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Furnished balcony Soundproofed Fireplace Air conditioning Mini-fridge LCD TV Deep soaking bathtub Bathrobes - 484 sq ft - Sleeps 4 - 2 Queen Beds and 1 Large Twin Sofa Bed ### View all photos for Family Room, 2 Bedrooms, Garden View ![Family Room, 2 Bedrooms, Garden View](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/f0a6401b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms, Garden View ### Highlights Furnished balcony Soundproofed Fireplace Air conditioning Free rollaway/extra beds Free cribs/infant beds Mini-fridge LCD TV - 646 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Standard Room, Garden View ![Bathtub, deep soaking tub, free toiletries, hair dryer](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/66d67f40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Garden View ### Highlights Furnished balcony Soundproofed Fireplace Air conditioning Free rollaway/extra beds Free cribs/infant beds Mini-fridge LCD TV - 431 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Superior Room, Garden View ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/40226d39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Garden View ### Highlights Furnished balcony Soundproofed Fireplace Air conditioning Mini-fridge LCD TV Deep soaking bathtub Bathrobes - 484 sq ft - Sleeps 4 - 2 Queen Beds and 1 Twin Sofa Bed ### View all photos for Deluxe Suite ![Deluxe Suite](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/d14fdf7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Furnished balcony Soundproofed Fireplace Air conditioning Mini-fridge LCD TV 2 bedrooms 2 bathrooms - 1044 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 2 Large Twin Beds ### View all photos for Premier Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/c8af4a41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room ### Highlights Furnished balcony Soundproofed Fireplace Air conditioning Mini-fridge LCD TV Deep soaking bathtub Bathrobes - 431 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/16000000/15700000/15697500/15697407/be796e18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Furnished balcony Soundproofed Fireplace Air conditioning Mini-fridge LCD TV Deep soaking bathtub Bathrobes - 431 sq ft - Sleeps 3 - 2 Twin Beds OR 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSharm-El-Sheikh-Hotels-Xperience-Kiroseiz-Premier.h15697407.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSharm-El-Sheikh-Hotels-Xperience-Kiroseiz-Premier.h15697407.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C27.92096%2C34.34137&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZaYpVEfWoh0YX9yhH61pZHIufGc=) Salam Road, Peace Road, Naama Bay, Sharm El Sheikh, South Sinai Governorate, 11221 #### What's nearby - Sinai Grand Casino \- 3 min walk \- 0.3 km - Hollywood Sharm El Sheikh \- 9 min walk \- 0.8 km - Naama Bay \- 12 min walk \- 1.0 km - Ras Mohammed National Park \- 12 min walk \- 1.0 km - Naama Bay Beach \- 5 min drive \- 3.8 km #### Getting around - Sharm El-Sheikh Intl. Airport (SSH) - 11 min drive #### Restaurants - ‪McDonald's - ‬9 min walk - ‪Liwa Restaurant - ‬4 min drive - ‪Beach Bar at Novotel Beach Sharm El Sheikh - ‬18 min walk - ‪Lobby at Mövenpick Resort - ‬3 min drive - ‪Parmizzano's - ‬16 min walk ## About this property ### Xperience Kiroseiz Premier Luxury family-friendly hotel near Naama Bay You can look forward to free water park access, a nightclub, and 4 poolside bars at Xperience Kiroseiz Premier. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or a manicure/pedicure. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the health club, as well as activities like archery, volleyball, and scuba diving. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi. Other perks at this hotel include: - 4 outdoor pools and a children's pool, along with sun loungers - Free self parking - A free area shuttle, bike rentals, and 2 outdoor tennis courts - A children's club (surcharge), multilingual staff, and a TV in the lobby Room features All 340 rooms boast comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like furnished balconies and air conditioning. Extra conveniences in all rooms include: - Deep soaking tubs, free toiletries, and hair dryers - LCD TVs with satellite channels - Mini fridges, electric kettles, and daily housekeeping ### All-inclusive details All-inclusive room rates at Xperience Kiroseiz Premier are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Food and beverages Buffet meals and snacks included ### Other inclusions Transportation to offsite activities ### Awards and affiliations Eco-Certified Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![3 outdoor pools, open 7:00 AM to 6:00 PM, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/32000000/31570000/31566700/31566682/ae181083.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xperience Kiroseiz Parkland Resort Naama Bay - Pool - All-inclusive - Spa - Kids pool 7.8 Good 39 reviews CA $130 CA $171 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=31566682&PinnedHotelID=31566682&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1840000/1833500/1833491/a12fd752.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parrotel Aquapark Resort Nabq - 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4 poolside bars - 5 restaurants - 6 bars/lounges - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - NY Galaa Dinner ### Things to do - 2 outdoor tennis courts - 4 outdoor pools - Arcade/game room - Archery - Bicycle rentals - Billiards/pool table - Children's club - Children's pool - Free water park - Health club - Library - Nightclub - Playground - Sauna - Scuba diving - Snorkeling - Steam room - TV in common areas - Volleyball ### Family friendly - 4 outdoor pools - Arcade/game room - Children's club (surcharge) - Children's pool - Free area shuttle - Free supervised activities for children - Free water park access - Laundry facilities - Mini-fridge - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - Business center - Computer station - Meeting rooms ### Outdoors - Barbecue grill - Beach loungers - Beach towels - Beach umbrellas - Garden - Picnic area - Pool loungers - Terrace ### Spa - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) ### More - 2 buildings - 3 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bathtub - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Mini-fridge - Minibar ### More - Air conditioning (climate-controlled) - Desk - Fireplace - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions The front desk is open daily from 2:00 PM - midnight Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in an "Egyptians and Residents Only" room category must present proof of residency (Egyptian ID or residence permit) at check-in. The property reserves the right to amend the rate if valid proof is not provided. Guests booked in an "Egyptians and Residents Only" room category in the All-Inclusive rate plan receive soft drinks (no alcohol). ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 10 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 ### Property is also known as Xperience Kiroseiz Premier Hotel Sharm el Sheikh Xperience Kiroseiz Premier Hotel Xperience Kiroseiz Premier Hotel Sharm el Sheikh Xperience Kiroseiz Premier Hotel Xperience Kiroseiz Premier Sharm el Sheikh Hotel Xperience Kiroseiz Premier Sharm el Sheikh Sharm el Sheikh Xperience Kiroseiz Premier Hotel Hotel Xperience Kiroseiz Premier Xperience Kiroseiz Premier Xperience Kiroseiz Premier Hotel Xperience Kiroseiz Premier Sharm El Sheikh Xperience Kiroseiz Premier Hotel Sharm El Sheikh ## Frequently asked questions ### Does Xperience Kiroseiz Premier have a pool? ### How much does it cost to stay at Xperience Kiroseiz Premier? ### Is Xperience Kiroseiz Premier pet-friendly? ### How much is parking? ### What time is check-in at Xperience Kiroseiz Premier? ### What time is check-out at Xperience Kiroseiz Premier? ### Does Xperience Kiroseiz Premier provide a shuttle to the airport? ### Are there all-inclusive benefits at Xperience Kiroseiz Premier? ### Where is Xperience Kiroseiz Premier located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Xperience Kiroseiz Premier Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 7.4 Location ### 6.6 Staff & service ### 5.8 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 11 8 - Good 13 6 - Okay 7 4 - Poor 6 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Amber-Louise Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff are very nice and helpful and Michael made our stay very comfortable ##### Amber-Louise Stayed 1 night in Jul 2025 ### 8/10 Good #### Avinash Nov 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall good experience but very vegetarians food options, also there was no vegetarian or chicken curries available ##### Avinash Stayed 5 nights in Nov 2025 ### 6/10 Okay #### Matt Apr 6, 2024 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness Staff great food excellent health and safety doesnt exsit ##### Matt Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Kun Apr 23, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It’s not good hotel , First time here check in takes more than 30 mins and I have booked for all inclusive but I can not drink beer so beer is 2.5 US dollars fee, why ? The foods are not delicious , water park is not safe I only plays once and my arms was bleeding, so be aware and never come back ##### Kun Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Verified traveller Aug 10, 2016 Disappointed. Tourism in general and service in particular without European tourists is worthless PERIOD ##### Verified traveller ### 2/10 Terrible #### Judy Nov 28, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities 2 restaurants closed. Lifts were shut. Air con swtched off in bar. It seems they sre desperately trying to save money. Well they have just made my conditions 50 times worse. Worst hotel i have ever stayed in. STAFF LOVELY. AND HELP A LOT. ##### Judy Stayed 21 nights in Nov 2024 ### 2/10 Terrible #### Derya Jun 12, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Xperience Rezaleti Otele girdiğimiz ilk günden son güne kadar yani bir hafta boyunca hiçbir şekilde yemek yiyemedik. Eğer bir Türkseniz zaten burada yemek yemeniz kesinlikle mümkün değil yemekleri çok lezzetsiz aşırı baharatlı ve çok pis. Bunun dışında biz uyurken odamıza üç ayrı gün olmak üzere temizlik personeli girdi. Müsait olmadığınız anlarda bile aniden kapıyı açıp odaya giriyordu tam üç kez bunu yaptılar. Son gün otelden çıkacağımız zaman valizlerimizi resepsiyona bıraktık ve akşama kadar otelde kalabileceğimizi söylediler. Geri dönüş uçuşumuz gece olduğu için akşama kadar otelde duracaktık. Öyle yemeğinde tek Yiyebildiğiniz şey olan patates kızartmasını aldık, orada çalışan kişi yanımıza gelip yemek yiyemeyeceğimizi otelden çıkışımız yapıldığı için yasak olduğunu söyledi. Hayatımda böyle bir şey görmedim biraz Türklerden ders alın. Bu oteli kesinlikle tavsiye etmiyorum. ##### Derya Stayed 6 nights in Jun 2023 ### 2/10 Terrible #### djamel Sep 6, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities A fuir!!! Et expedia aussi!!!! Des voleurs en puissance! Ils me doivent le remboursement de mon hébergement,!!! 3200e une honte ##### djamel Stayed 17 nights in Aug 2022 ### 8/10 Good #### Laith May 14, 2022 Liked: Property conditions & facilities Det var väldigt fint service och trevlig personal ##### Laith Stayed 10 nights in May 2022 ### 4/10 Poor #### Eduard van Oct 27, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities Zeer slechte kamerschoonmaak, veel onvriendelijk personeel, kamer veel dingen kapot . Alleen de animatie team was top ##### Eduard van Stayed 6 nights in Oct 2021 ### 10/10 Excellent #### Ashraf Oct 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### فندق رائع رائعه و أشكر جميع العاملون و على رأسهم إسلام محمد و أبنوب و جميع العاملين بدون أستثناء ##### Ashraf Stayed 4 nights in Oct 2019 ### 6/10 Okay #### Royi Sep 23, 2019 Disliked: Staff & service, room comfort #### לא חוזר למלון הזה המלון גדול מאוד, הצ'ק אין נמצא יחסית רחוק.. החנייה נמצאת מחוץ למלון ולכן צריך ללכת הרבה. בצ'ק אוט חיכנו חצי שעה שיבואו לקחת את הדברים שלנו בסוף לא הגיעו והבאנו בצורה ידנית. הצוות של החדר אוכל מדהים נענה לכל בקשתנו. נראה שיש מלא רוסים, מלון והאוכל בהתאם למי שמתאים. ##### Royi Stayed 1 night in Sep 2019 ### 8/10 Good #### NASSER Sep 19, 2019 Liked: Cleanliness, property conditions & facilities, room comfort عطونا غرفه مكيف عطلان وتم التفاهم معاهم بالغصب ##### NASSER Stayed 4 nights in Sep 2019 ### 8/10 Good #### Hisham Khalil Jun 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### رحله فى مجملها جيده اتمنى تكرارها مره اعام القادم. اقامه جيده الفندق جيد والاكوا جميله والمطعم يحتاج الى تنوع فى الوجبات ##### Hisham Khalil Stayed 4 nights in Jun 2019 ### 8/10 Good #### tarek May 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### holiday vacation good Hotel great staff, good prices ##### tarek Stayed 3 nights in Apr 2019 ### 4/10 Poor #### Mohamed, Egypt Aug 5, 2018 Liked: Property conditions & facilities, room comfort Positive: 1- Resort with large enough garden, aqua is nice for both children and adults, food is diverse. 2- Coral Beach is good and view is cool 3- evening shows for kids Negative/Require Improvement: 1- All the booking reservations was fully paid online for the 2 rooms and when the first room family reached there, they told them the reservation is not paid and make them wait from 4 to 7 PM until I reached there ‘second room’ and they simply said it is paid with no clue of why they made them wait all of this time nor even apologizing for the time got wasted. 2- Every meal is companied with a plastic cups which make a huge plastic waste which can be easy avoid. as well as all soda was serviced from plastic bottles which also can be swapped by soda machines in order to help the environments. 3- milk in coffee machines was spoiled. 4- No hospitality for many of the staff starting from bell man up to front desk staff, some of the staff needs training . Short staffing and seems they are overloaded (management failure) 5- The beach is not connected to the resort and this was not clear while booking until we get there. 6- TV channels are few and the image is not quiet clear. 7- Pool is fine , however was somehow crowded, Music was very loud the whole time from the morning till the evening and we had a baby infant couldn't fall a sleep. 8- Cleanliness doesn't match 5 star level, the ventilation of W.C is poor. ##### Mohamed Stayed 8 nights in Jul 2018 ### 4/10 Poor #### Mohamed, Slovakia Aug 5, 2018 Liked: Room comfort Disliked: Staff & service Positive: 1- Resort with large enough garden, aqua is nice for both children and adults, food is diverse. 2- Coral Beach is good and view is cool 3- evening shows for kids Negative/Require Improvement: 1- All the booking reservations was fully paid online for the 2 rooms and when the first room family reached there, they told them the reservation is not paid and make them wait from 4 to 7 PM until I reached there ‘second room’ and they simply said it is paid with no clue of why they made them wait all of this time nor even apologizing for the time got wasted. 2- Every meal is companied with a plastic cups which make a huge plastic waste which can be easy avoid. as well as all soda was serviced from plastic bottles which also can be swapped by soda machines in order to help the environments. 3- milk in coffee machines was spoiled. 4- No hospitality for many of the staff starting from bell man up to front desk staff, some of the staff needs training . Short staffing and seems they are overloaded (management failure) 5- The beach is not connected to the resort and this was not clear while booking until we get there. 6- TV channels are few and the image is not quiet clear. 7- Pool is fine , however was somehow crowded, Music was very loud the whole time from the morning till the evening and we had a baby infant couldn't fall a sleep. 8- Cleanliness doesn't match 5 star level, the ventilation of W.C is poor. ##### Mohamed Stayed 9 nights in Jul 2018 ### 8/10 Good #### Mohamed Jul 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### فندق جيد اقامة جيدة ##### Mohamed Stayed 3 nights in Jul 2018 ### 10/10 Excellent #### ashraf Jun 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort فندق رائع ونظيف ومستوى الخدمة اكثر من رائع من اول الرسبشين والشيف وكل طقم المطعم وفريق الانميشن رائع جدا والشوا جميل ومختلف ومتنوع وكل العاملين فى الفندق معملتهم جميلة ##### ashraf Stayed 4 nights in Jun 2018 ### 6/10 Okay #### Anri, Hamburg Apr 12, 2018 Disliked: Cleanliness #### Eine grosse Anlage weit weg vom Strand Expedia hat an uns die Reise zum Preis für die Residenten von Ägypten verkauft. Das Hotel "überraschte" uns mit einer Nachzahlung von 181 Euro vor Ort. Leider hat uns Expedia diesbezüglich nicht beraten. Nach der Buchung habe ich mit dem Service Centrum von Expedia den Kotakt aufgenommen und extra gefragt ob die Buchung korrekt ablief, woraufhin ich versichert wurde, es sei alles korrekt und in Ordnung. Tatsächlich hat uns Expedia eine Reise zu einem unberechtigt günstigeren Presi verkauft, so dass wir die Differenz vor Ort ausgleichen mussten. Das was ärgerlich! Außerdem hat Expedia kein Transfer vom Flughafen zum Hotel organisiert, auf der Buchung waren keine Hinweise darauf. Im Zimmer hat der Wasserabfluss nicht ordentlich funktioniert (Dusche), die Armatur im Bad - alles wackelig, unter dem Bett viel Staub (nie abgewischt), der Tresor war mehrmals kaputt. Viele Mücken und ein Paar risige Kakerlaken und die Eidechse manchmal im Zimmer. Kaffeautomat ist nur ein einziger im Restaurant, deswegen immer große Schlange davor. ##### Anri Stayed 14 nights in Mar 2018 ### 10/10 Excellent #### Ahmed Feb 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### اكسبريز كايروسيز كانت سفره جميله وفندق جميل بكثير افضل فندق في شرم الشيخ ##### Ahmed Stayed 2 nights in Feb 2018 ### 10/10 Excellent #### Khaled Jan 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### فندق مريح نفسيا وجسديا اقامه رائعه ومريحه وسلسه الطعام اكثر من كاف والتنوع رائع والخدمي ودوده للغايه ##### Khaled Stayed 6 nights in Jan 2018 ### 10/10 Excellent #### mohamed, cairo Jan 10, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So nice hotel So nice Hotel , so nice aqua . Food was amazing ........... ##### mohamed Stayed 3 nights in Jan 2018 ### 2/10 Terrible #### Eyad Sep 5, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### اسوا اوتيل سيء جداااا رحلة مقرفه معامله زفت واكل زفت كل شيء سيء جدا. نصب واحتيال غير طبيعي اوتيل قذر ملان فئران وحشرات ##### Eyad Stayed 2 nights in Sep 2017 ### 6/10 Okay #### attif, Crotone Mar 8, 2017 Liked: Cleanliness, room comfort Condizioni generale buona, pulizia ottima, ma il cibo di qualità inferiore alla media,forse perchè attivo un solo ristorante per la scarzza presenzze di turisti attualmente, spero in miglioramento, ma la zona e molto bella e mare stupendo quasi unico. salvo una situazioni personale di attesa di rimborso del resto del mio viaggio per motivi personale, direi un buon Hotel. ##### attif ## Expedia's Latest Trends ### Hotels > [Rixos Premium Seagate](https://www.expedia.ca/Sharm-El-Sheikh-Hotels-Rixos-Premium-Seagate-Sharm-El-Sheikh.h9757310.Hotel-Information) > > [Rixos Sharm El Sheikh Adults Only 18 +](https://www.expedia.ca/Sharm-El-Sheikh-Hotels-Rixos-Sharm-El-Sheikh-Adults-Only-18.h5343566.Hotel-Information) > > [MS Esmeralda Nile Cruise from Aswan or Luxor](https://www.expedia.ca/Luxor-Hotels-MS-Esmeralda-Nile-Cruise.h32442538.Hotel-Information) > > [Flamenco Beach and Resort](https://www.expedia.ca/El-Quseir-Hotels-Flamenco-Beach-And-Resort.h1654465.Hotel-Information) > > [Hotels in Downtown Ottawa](https://www.expedia.ca/Downtown-Ottawa-Ottawa-Hotels.0-n6057857-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Bahamas](https://www.expedia.ca/Destinations-In-Bahamas-All-Inclusive-Hotel.0-0-d13-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [JAZ Almaza Beach Resort, Almaza Bay](https://www.expedia.ca/Marsa-Matruh-Hotels-Jaz-Almaza-Bay.h1506575.Hotel-Information) > > [Tropitel Sahl Hasheesh Resort](https://www.expedia.ca/Hurghada-Hotels-Tropitel-Sahl-Hasheesh-Resort.h8035526.Hotel-Information) > > [Palm Royale Resort - Soma Bay](https://www.expedia.ca/Hurghada-Hotels-SENTIDO-Palm-Royale.h1178537.Hotel-Information) > > [Residence Inn by Marriott Toronto Downtown / Entertainment District](https://www.expedia.ca/Toronto-Hotels-Residence-Inn-By-Marriott-Toronto-Downtown-Entertainment-District.h1632490.Hotel-Information) > > [Pickalbatros Citadel Resort Sahl Hasheesh](https://www.expedia.ca/Hurghada-Hotels-Albatros-Citadel-Sahl-Hashsih-Families-Couples-Only.h2173600.Hotel-Information) > > [Hapi 5 Nile Cruise, 3-4-7 nights from Luxor or Aswan](https://www.expedia.ca/Luxor-Hotels-Hapi-5-Nile-Cruise.h32504012.Hotel-Information) > > [Hotels in Yorkville](https://www.expedia.ca/Yorkville-Toronto-Hotels.0-n6151271-0.Travel-Guide-Filter-Hotels) > > [Kempinski Hotel Soma Bay](https://www.expedia.ca/Soma-Bay-Hotels-Kempinski-Hotel-Soma-Bay.h2135054.Hotel-Information) > > [Prima Life Makadi Hotel - All inclusive](https://www.expedia.ca/Hurghada-Hotels-Prima-Life-Makadi-Hotel.h2933586.Hotel-Information) > > [Fort Arabesque Resort, Spa & Villas](https://www.expedia.ca/Hurghada-Hotels-Fort-Arabesque-Resort.h5806203.Hotel-Information) > > [Charmillion Club Aqua Park](https://www.expedia.ca/Sharm-El-Sheikh-Hotels-Charmillion-Club-Aqua-Park.h7340948.Hotel-Information) > > [All Inclusive Resorts and Hotels in St. Lucia](https://www.expedia.ca/Destinations-In-St-Lucia-All-Inclusive-Hotel.0-0-d168-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hilton Luxor Resort & Spa](https://www.expedia.ca/Luxor-Hotels-Hilton-Luxor-Resort-Spa.h16163.Hotel-Information) > > [Sofitel Legend Old Cataract Aswan](https://www.expedia.ca/Aswan-Hotels-Sofitel-Legend-Old-Cataract-Aswan.h903876.Hotel-Information) ### Flights > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Edmonton (YEG) to Chicago (ORD)](https://www.expedia.ca/lp/flights/yeg/ord/edmonton-to-chicago) > > [Flights from Ottawa (YOW) to Auckland (AKL)](https://www.expedia.ca/lp/flights/yow/akl/ottawa-to-auckland) > > [Flights from Toronto (YYZ) to Athens (ATH)](https://www.expedia.ca/lp/flights/yyz/ath/toronto-to-athens) > > [Flights from Bangkok (BKK) to Sa Khu (HKT)](https://www.expedia.ca/lp/flights/bkk/hkt/bangkok-to-phuket) > > [Flights from Bellingham (BLI) to Phoenix (PHX)](https://www.expedia.ca/lp/flights/bli/phx/bellingham-to-phoenix) ### Cars