Title: Ascott Huai Hai Road Shanghai - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3703309&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Ascott Huai Hai Road Shanghai Luxury aparthotel with a 24-hour health club and a steam room ## Photo gallery for Ascott Huai Hai Road Shanghai ![Exterior - Ascott Huai Hai Road Shanghai (Shanghai)](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/ae7bf57d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, down comforters, in-room safe, individually decorated - Ascott Huai Hai Road Shanghai (Shanghai)](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/50d2d9f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, in-room safe, individually decorated - Ascott Huai Hai Road Shanghai (Shanghai)](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/f818af8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Ascott Huai Hai Road Shanghai (Shanghai)](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/15372dbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, in-room safe, individually decorated - Ascott Huai Hai Road Shanghai (Shanghai)](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/977a9e1c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Ascott Huai Hai Road in central Shanghai offers a garden retreat and on-site shopping mall near People's Square. Guests start their day at La Brasserie for breakfast, unwind in the steam room, and enjoy free WiFi in public areas. Dry cleaning/laundry services handle travel needs. ## Reviews 8.2 Very good ## Popular amenities - Bar - Kitchen - Pool - Breakfast available - Housekeeping - Outdoor space ## Room options ### Check availability for these dates Tonight [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=3703309&PinnedHotelID=3703309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=3703309&PinnedHotelID=3703309&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3703309&PinnedHotelID=3703309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3703309&PinnedHotelID=3703309&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3703309&PinnedHotelID=3703309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3703309&PinnedHotelID=3703309&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3703309&PinnedHotelID=3703309&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3703309&PinnedHotelID=3703309&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 18 of 18 rooms ### View all photos for Executive Studio ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/e5c0cd04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator - 635 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Room, 1 Bedroom ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/824850bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Bedroom 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 893 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premier Room, 2 Bedrooms ![Room amenity](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/a0372283.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 1668 sq ft - 2 bedrooms - City view - Sleeps 4 - 1 King Bed ### View all photos for Premier Room, 1 Bedroom ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/977a9e1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 Bedroom ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 893 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Executive Studio Apartment ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/72db6e07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Apartment - Sleeps 2 ### View all photos for Executive Studio (Art Room) ![Executive Studio (Art Room)](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/6bffb451.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio (Art Room) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator - 635 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier Room, 1 Bedroom (Family Room) ![Premier Room, 1 Bedroom (Family Room)](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/9894bf36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 Bedroom (Family Room) ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds - 1163 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for 3-Bedroom Premier ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/c55f7845.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3-Bedroom Premier - Sleeps 6 ### View all photos for 1-Bedroom Premier Suite Twin Beds ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/d44ab4fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1-Bedroom Premier Suite Twin Beds - Sleeps 2 ### View all photos for 1-Bedroom Premier With View (Others) ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/171eff1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1-Bedroom Premier With View (Others) - Sleeps 2 ### View all photos for Rabbit's Den Family Room ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/e5d6ac84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rabbit's Den Family Room - Sleeps 2 ### View all photos for Guestroom ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/61f2d705.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Guestroom - Sleeps 2 ### View all photos for Deluxe Executive Single Room ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/d384cfbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Executive Single Room - Sleeps 2 ### View all photos for Suite - 3-Room (Top Floor) ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/6be6eb4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 3-Room (Top Floor) - Sleeps 6 ### View all photos for Studio Executive Twin Beds ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/d7a58761.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Executive Twin Beds - Sleeps 2 ### View all photos for Two Bedroom ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/aaa72090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom - Sleeps 4 ### View all photos for 1-Bedroom Premier ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/4d125e2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1-Bedroom Premier - Sleeps 2 ### View all photos for Executive Suite - 1-Room ![Premium bedding, down comforters, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3710000/3703400/3703309/3f31c36f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - 1-Room - Sleeps 2 ## You may also like Ad ![View from room](https://images.trvl-media.com/lodging/93000000/92610000/92601000/92600978/w9496h6324x10y10-30c56127.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Shanghai Lujiazui Downtown Shanghai - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-Ascott-Huai-Hai-Road-Shanghai.h3703309.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-Ascott-Huai-Hai-Road-Shanghai.h3703309.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.22331%2C121.47452&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7A3ADLblmzJbPk4mKJNF1PnCWZA=) No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021 #### What's nearby - Former French Concession \- 1 min walk \- 0.0 km - People's Square \- 8 min walk \- 0.7 km - Xintiandi Style Shopping Centre \- 8 min walk \- 0.7 km - Nanjing Road Shopping District \- 18 min walk \- 1.5 km - Yu Garden \- 4 min drive \- 2.3 km #### Getting around - Laoximen Station - 7 min walk - Shanghai South Railway Station - 12 min drive - Hongqiao International Airport (SHA) - 31 min drive #### Restaurants - ‪Ben Zhen Sichuan Cuisine (本甄精品川菜) - ‬2 min walk - ‪Slab Town - ‬2 min walk - ‪大江戸 - ‬2 min walk - ‪桂满陇黑金·露台海鲜小酒馆 - ‬2 min walk - ‪Starbucks Reserve 星巴克臻选 - ‬2 min walk ## About this property ### Ascott Huai Hai Road Shanghai Luxury aparthotel with a 24-hour health club and a steam room This smoke-free aparthotel features an indoor pool, a restaurant, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Each apartment boasts a deep soaking tub and offers a kitchen and an all-in-one washing machine and dryer. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request. Ascott Huai Hai Road Shanghai offers 308 air-conditioned accommodations with all-in-one washer/dryers and safes. These individually decorated and furnished accommodations include desk chairs and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. Flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. An outdoor tennis court and a 24-hour health club are featured at the aparthotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness center. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/5000000/4870000/4867800/4867714/w3837h2558x3y3-bfe60451.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski The One Suites Hotel Shanghai Downtown Downtown Shanghai - Pool - Washer - Dryer - Free WiFi 8.8 Excellent 205 reviews CA $211 CA $246 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=4867714&PinnedHotelID=4867714&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Executive with king bed](https://images.trvl-media.com/lodging/3000000/2670000/2665900/2665896/a3cdaf0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Riverdale Residence Xintiandi Shanghai Downtown Shanghai - Kitchen - Washer - Dryer - Free WiFi 9.0 Wonderful 1,002 reviews CA $185 CA $213 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=2665896&PinnedHotelID=2665896&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7880000/7870300/7870298/a587fe9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IFC Residence Downtown Shanghai - Pool - Hot tub - Kitchen - Free WiFi 9.2 Wonderful 864 reviews CA $222 CA $255 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=7870298&PinnedHotelID=7870298&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/97000000/96190000/96187100/96187047/42aedf62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OPARTMENT The Far Eastern Hotel - People's Square Downtown Shanghai - Kitchen - Washer - Dryer - Pet-friendly 9.8 Exceptional 59 reviews CA $209 CA $244 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=96187047&PinnedHotelID=96187047&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4680000/4674900/4674837/ff451b4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ANDAZ XINTIANDI, SHANGHAI, BY HYATT Downtown Shanghai - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 513 reviews CA $213 CA $249 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4674837&PinnedHotelID=4674837&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1710000/1700800/1700769/9a65963d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Shanghai Yu Garden Hotel on the Bund Downtown Shanghai - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,004 reviews CA $143 CA $166 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1700769&PinnedHotelID=1700769&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, lunch, dinner served; 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includes in/out privileges) - Wheelchair-accessible parking available ### Family friendly - Children stay free (see details) - Free crib ### Restaurants on site - La Brasserie ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Microwave - Refrigerator - Stovetop ### Dining - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person - A bar/lounge - A restaurant - Dining table - Room service ### Bedrooms - Down comforter - Premium bedding - Rollaway/extra bed: CNY 350 per night ### Bathroom - Bathrobes - Bathtub or shower - Children's slippers - Deep soaking bathtub or rainfall showerhead - Hair dryer - Slippers - Towels provided ### Living spaces - Dining table - Window screens ### Entertainment - Flat-screen TV with cable channels - Pay movies ### Outdoor areas - Garden - Terrace ### Laundry - All-in-one washer/dryer - Dry cleaning/laundry service - Laundry detergent - Laundry facilities ### Work spaces - Business center - Conference center - Desk chair - Laptop workspace - Meeting rooms - Office - Printer ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Smoking not allowed ### Services and conveniences - 24-hour front desk - ATM - Blackout drapes - Change of bedsheets (on request) - Change of towels on request - Concierge services - Free bottled water - Guidebooks - Housekeeping (daily) - Iron/ironing board - Local maps - Phone - Porter/bellhop - Restaurant dining guides - Safe - Turndown service ### Location highlights - In a business district - In the city center ### Things to do - 24-hour gym - 24-hour health club - Designer stores - Outdoor tennis court - Shopping mall ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 308 units - 38 floors - Bed sheets changed on request - Built in 2010 - Connecting units available - Garden - Individual decor - Individual furnishings - Soundproofing - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property's indoor pool is closed on the second Monday of every month. To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from April 01 to August 31: - One of the dining venues - Bar/Lounge ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 350.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 130 per person - Airport shuttle fee: CNY 670 (one-way) - Self parking fee: CNY 160 per day (in/out privileges) - Rollaway bed fee: CNY 350.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Onsite parties or group events are strictly prohibited Long-term renters welcome Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property is professionally cleaned This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 9:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Ascott Huai Ascott Huai Hai Road Shanghai Ascott Huai Hotel Ascott Huai Hotel Shanghai Hai Road Ascott Huai Hai Road Shanghai Aparthotel Ascott Huaihai Road Shanghai Hotel Shanghai Ascott Huai Hai Aparthotel Ascott Huai Hai Ascott Huaihai Road Shanghai Hotel Ascott Huai Hai Road Shanghai Shanghai Ascott Huai Hai Road Shanghai Aparthotel Ascott Huai Hai Road Shanghai Aparthotel Shanghai ## Frequently asked questions ### Does Ascott Huai Hai Road Shanghai have a pool? ### How much does it cost to stay at Ascott Huai Hai Road Shanghai? ### Is Ascott Huai Hai Road Shanghai pet-friendly? ### How much is parking? ### What time is check-in at Ascott Huai Hai Road Shanghai? ### What time is check-out at Ascott Huai Hai Road Shanghai? ### Where is Ascott Huai Hai Road Shanghai located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ascott Huai Hai Road Shanghai Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.4 Location ### 8.2 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 243 8 - Good 188 6 - Okay 64 4 - Poor 40 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### Bing May 26, 2025 Liked: Cleanliness, amenities Great location and wonderful staff! ##### Bing Stayed 2 nights in May 2025 ### 10/10 Excellent #### Xin Jul 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Location is great. Services is nice too. ##### Xin Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Nathan Jul 10, 2025 Liked: Cleanliness, property conditions & facilities, communication Nice place and friendly staff. Well set up room ##### Nathan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Julian Jan 11, 2025 Liked: Cleanliness, room comfort, communication #### Great Location Great location, and decent sized appointment that is nice and clean. ##### Julian Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Jennifer Nov 30, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location. Helpful staff ##### Jennifer Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Guiness Nov 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly. ##### Guiness Stayed 12 nights in Oct 2024 ### 8/10 Good #### John May 4, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The hotel is centrally located with subway very nearby. Many restaurant choices and shopping ##### John Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Vincent Oct 18, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again ##### Vincent Stayed 6 nights in Oct 2023 ### 10/10 Excellent #### Renjiang Nov 26, 2024 Liked: Cleanliness, amenities, communication Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended. ##### Renjiang Stayed 7 nights in Nov 2024 ### 8/10 Good #### Simon Jun 1, 2025 Liked: Cleanliness, room comfort The stay is fine. The staff is not as helpful as expected, e.g. seldom able to answer questions effectively and correctly. There is one exception though, whose name is Ethan Chen. Ethan is very professional and friendly. Once hearing my complaint about iPhone charging in my room, he immediately act to quickly resolve the issue. Definitely a special thank to him. ##### Simon Stayed 6 nights in May 2025 ### 2/10 Terrible #### Verified traveller Sep 2, 2024 Disliked: Cleanliness, amenities, room comfort, communication Service was good and the staffs are attentive. However the hotel and the rooms are too old and there were unpleasant smell in the room that I couldn’t accept. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### daniel Sep 28, 2023 Liked: Cleanliness, room comfort, communication #### PERFECT HOTEL! FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100% ##### daniel Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Catherine Dec 21, 2024 Liked: Cleanliness, room comfort, communication #### Stay with Ascott Huai Hai We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!! ##### Catherine Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### June Sep 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Convenient location, clean room and spacious, excellent! ##### June Stayed 5 nights in Sep 2025 ### 8/10 Good #### Olivia Nov 5, 2025 Liked: Cleanliness, communication Good staff ##### Olivia Stayed 12 nights in Oct 2025 ### 8/10 Good #### Verified traveller Jan 31, 2025 Liked: Cleanliness, room comfort Good hotel, nice rooms and convenient with washing machine ##### Verified traveller Stayed 5 nights in Jan 2025 ### 8/10 Good #### MING SANG Feb 21, 2025 Liked: Cleanliness, room comfort, communication #### Perfect location but a bit old Location is perfect, just next to the shopping malls in xintiandi. However the hotel is quite old ##### MING SANG Stayed 2 nights in Feb 2025 ### 8/10 Good #### Frank Jul 28, 2025 Liked: Cleanliness #### SOP item in the room with consistency Room for improvement on services rather than lip services with better SOP in placed. ##### Frank Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Shih Yung Jun 6, 2025 Disliked: Cleanliness, room comfort, communication terrible！no hot water in midnight, lots of noise from 1am -2am , Service line cannot reach，TVcannot work, speaker is also broken! Hotel staff attitude is bad ##### Shih Yung Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Jia May 25, 2025 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities The apartment is excellently located and has easy access to everything you need shopping-wise. However, the property, other than its facade, is really dated. The hallway has a smell and the furniture is really worn. The facilities are in working condition but nothing close to the value of what you have paid for. I chose it because it’s a serviced apartment and the cleaning staff go out of their way to keep it clean, but all the amenities are just so in need an upgrade that there’s not much additional cleaning can do. ##### Jia Stayed 2 nights in May 2025 ### 2/10 Terrible #### Bao Ru May 20, 2025 Disliked: Cleanliness, room comfort, communication #### Worse r Broken parts and unclearn areas with no response upon request. ##### Bao Ru Stayed 3 nights in May 2025 ### 8/10 Good #### JIONG Feb 5, 2023 Liked: Cleanliness, room comfort, communication Helpful and polite staff. Super convenient and central location. The facility obviously has quite some mileage though. ##### JIONG Stayed 12 nights in Jan 2023 ### 10/10 Excellent #### LIn Apr 12, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication I arrived at 11 am, then they just gave me early check-in. Location is just nearby Xintienti. Room is a bit old, but clean. I can recommand this place to my friends. ##### LIn Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### sharron Apr 18, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication Everything was perfect. Except the receptionist service attitude. ##### sharron Stayed 6 nights in Apr 2024 ### 4/10 Poor #### Maxine Mar 31, 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities, communication The property advertises having air conditioning but only had heating on in the room, despite the temperature being in the mid 30s. 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