Title: Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets Family-friendly cabin with a water park and a hot tub ## Photo gallery for Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets ![Exterior - Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets (Sevierville)](https://images.trvl-media.com/lodging/96000000/95950000/95948500/95948427/0e2d698b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets (Sevierville)](https://images.trvl-media.com/lodging/96000000/95950000/95948500/95948427/2516e63e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, fireplace, video games - Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets (Sevierville)](https://images.trvl-media.com/lodging/96000000/95950000/95948500/95948427/bafdfdad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV, fireplace, video games - Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets (Sevierville)](https://images.trvl-media.com/lodging/96000000/95950000/95948500/95948427/70f566a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets (Sevierville)](https://images.trvl-media.com/lodging/96000000/95950000/95948500/95948427/0154aa48.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Escape to the Smoky Mountains at Bear Tracts, where a true mountain greeting awaits. The cabin offers an immersive experience with deck seating overlooking the mountains, an old-school multicade featuring Pac-man and Galaga, and a stadium theater for cozy movie nights. ## Reviews 9.0 Wonderful ### Entire cabin 4 bedrooms4 bathroomsSleeps 103200 sq ft ## Popular amenities - Kitchen - Washer - Dryer - Free WiFi - Air conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets You must be 23 years old. Name on reservation must match name on the credit card. Identity verification required. Booking party must be present at check-in. Third-party app required for check-in. \*Bear Tracts will provide free admission to some of the most popular attractions the area has to offer. This cabin was fully renovated in July 2023\. A true Smoky Mountain greeting as you walk through the front door with nothing but the mountains looking back at you. Fully stocked kitchen with attention to every meal preparation. Deck seating overlooking the Smoky Mountains with no other cabins to discourage your view. Sip your coffee in the morning with nothing but the sounds of the mountains to bring in the day. Kids of all ages can enjoy the pool table and old-school multicade with classics like Pac-Man and Galaga, or recline in the stadium theater seats watching their favorite movie. Truly a vacation for everyone! Plenty of parking and an easy drive to the pigeon forge strip.. Deck areas Sit on the deck and take in the Smoky Mountain air. Kick back in the hot tub and relax from a day of hiking, shopping, rafting, or whatever! At night, you can enjoy the stars and a peaceful silence on this private lot located at the end of a cul-de-sac street. Living Room Relax in the cozy living room — featuring a floor-to-ceiling stone hearth, electric fireplace, a couch, loveseat, comfy armchair, and a big screen TV! Catch up with one another or make plans for the day. And in the evenings, flip on the TV for a bit of entertainment or gather around the fireplace for bedtime stories. Additional sleeping space is available with the pullout sofa. Kitchen Step into the fully equipped kitchen for meal prep, snack attacks, and cookie time. Fully equipped with a stainless-steel refrigerator, stove, microwave, and dishwasher, plus cutlery, cookware, mugs, dinnerware, and more. There’s plenty of counter space to make fixing and serving meals simple. Create a breakfast buffet, set out a lunch spread, and serve dinner for 12 with ease. Dining Area Along with eating scrumptious meals, bring board and card games from home and host a friendly tournament in the expansive dining area. Plenty of dining space at the large dining room table, where everyone gets a view of the mountains, bar seating, and optional outdoor seating. Arcade Room Shoot pool with your friends or bring back some old-school favorites with a 60-game multicade featuring memorable favorites like Pac-Man, Galaga, and Donkey Kong. Bedrooms There are plenty of cozy options spread across 4 bedrooms — each with a TV for that pre-snooze wind-down. Choose from 4 King Beds with an ensuite or conveniently located bathroom. Everyone will be able to prepare for morning hikes and evening dinner shows without hassle. Entry level king bedroom w/ full bath. Lower level, 2 king bedrooms with full bath. Basement-level King Bedroom with a conveniently located 1/2 bath. Location: Rural Development with enough space and trees between cabins to give you a sense of privacy and seclusion. Roads are all paved and wide, but remember you are still in the mountains! Approx. 4.8 miles to the Tanger outlets on the Pigeon Forge strip. 14 miles to downtown Gatlinburg; 12 miles to the Smoky Mountain National Park Metcalf entrance, 6.5 miles to the Ripken Baseball complex. Parking for 6 vehicles \*We provide all towels and Linens for Maximum Occupancy, along with a starter pack of paper products. There is a washer and dryer free to use at the cabin. Stay Longer, Get Even More Free Tickets We've partnered with Xplorie to get you even more free tickets and discounts! You'll receive over $1000 in Free Tickets per day through Xplorie for every day you stay with us. The longer you stay, the more free tickets you get! \~ Stay 2 nights & you'll receive $3,216 in Xplorie tickets. \~ Stay 4 nights & you'll receive $5,360 in Xplorie tickets. \~ Stay 5 nights & you'll receive $6,432 in Xplorie tickets. Visit as many attractions as you like daily and receive one admission to each of those attractions every day. Unused admissions expire daily. Expired and redeemed admissions are replenished the following day and can be used again. Current Attractions: • Dig ‘N Zone • Dollywood • Xtreme Racing • Dolly Parton’s Stampede Dinner Show • Anakeesta • Hatfield & McCoy Dinner Show • Pirates Voyage Dinner & Show • Alcatraz Museum • NASCAR SpeedPark • White Water Rafting • Mini Golf • WonderWorks • Paula Deen’s Lumberjack Show • Skyland Ranch • Soaky Mountain Water Park • Ziplining • Country Tonite • Soul of Motown • The Great Smoky Mountain Wheel • Horseback Riding • Trampoline Arena • Mountain Coasters • The Comedy Barn ## Property amenities ### Ski - Close to skiing ### Pool/Spa - Hot tub ### Internet - Available in the cabin: Free WiFi ### Parking and transportation - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 4 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 4 bathrooms - Hair dryer - Jetted bathtub - Shower - Towels provided ### Living spaces - Dining table - Fireplace - Living room - Separate dining area ### Entertainment - Games - Smart TV with cable/satellite channels - Video games ### Outdoor areas - Balcony - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - In a rural location - In the mountains - Near a hospital - Near a zoo - Near an outlet shopping mall - Near the marina ### Things to do - Arcade/game room - Billiards/pool table - Golf - Water park - Birdwatching nearby - Casino nearby - Ecotours nearby - Fishing nearby - Golfing nearby - Hiking/biking trails nearby - Horseback riding nearby - Ice skating nearby - Jet skiing nearby - Mountain biking nearby - Mountain climbing nearby - Rafting nearby - Sledding nearby - Swimming nearby - Theme park nearby - Winery tours nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - Unit size: 3,200 square feet ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/107000000/106290000/106282100/106282100/abf5f03b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Newly renovated 3 bedroom cabin with Expansive deck, Firepit, gameroom Sevierville - Hot tub - Kitchen - Washer - Dryer 9.8 Exceptional 13 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=106282100&PinnedHotelID=106282100&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/77000000/76410000/76402900/76402839/70459a77.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Smoky Mountain Cabin | Hot Tub, Arcade, Firepit Sevierville - Hot tub - Kitchen - Washer - Dryer 10 Exceptional 147 reviews CA $219 CA $617 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=76402839&PinnedHotelID=76402839&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/110000000/109820000/109816700/109816621/5d9769d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### \*Stunning 3BD Lodge w/ HOT TUB! 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You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as 2493-253695 ## About the area Located in Sevierville, this cabin is in a rural area and near theme parks. The area's natural beauty can be seen at Great Smoky Mountains National Park and Douglas Lake, while Titanic Museum and Dollywood are popular area attractions. Traveling with kids? Don't miss Dollywood's Splash Country and Wilderness at the Smokies. Enjoy the area's slopes with skiing, and don't miss out on the sledding and ice skating. [Visit our Sevierville travel guide](https://www.expedia.ca/Sevierville.dx6814) [View more Cabin rentals in Sevierville](https://www.expedia.ca/Sevierville-Cabins.d6814-aaCabins.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.81555%2C-83.62894&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ojH5mVteNCRhm42cfEj0xidU7zE=) Sevierville, TN ### What's nearby - ![Smoky Mountain Alpine Coaster](https://images.trvl-media.com/place/6326628/33d1c52f-a3e9-46bf-8c85-1065893102dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Smoky Mountain Alpine Coaster 7 min drive \- 7.7 km - ![Hollywood Wax Museum featuring signage](https://images.trvl-media.com/place/6080253/bc3ff9ff-184a-44fd-a737-1e3edb208ba7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hollywood Wax Museum 10 min drive \- 5.6 km - ![Gatlinburg - Pigeon Forge](https://images.trvl-media.com/place/6131557/75c38692-c57b-43f1-b4dc-8683558903e3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Titanic Museum 10 min drive \- 6.0 km - Waldens Creek 6 min drive \- 5.1 km - Goats on the Roof 6 min drive \- 6.1 km ### Getting around - McGhee Tyson Airport (TYS) 45 min drive ### Restaurants - Sunliner Diner 12 min drive - Applewood Farmhouse Restaurant 13 min drive - Iron Forge Brewing 13 min drive - Apple Barn & Cider Mill 13 min drive - McDonald's 13 min drive ## Frequently asked questions ### Is Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets pet-friendly? ### How much is parking? ### What time is check-in at Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets? ### What time is check-out at Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets? ### Where is Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Renovated, Arcades, Reclining Theater Seats, Hot Tub, Views, & Free Tickets Reviews ## Reviews ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 16 8 - Good 2 6 - Okay 0 4 - Poor 0 2 - Terrible 2 ### 9.0 Cleanliness ### 8.0 Location ## Reviews This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Melissa H. May 24, 2025 #### Great place to stay! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Cabin was great, lots of room for all guest. The view was amazing from all 3 decks. Great location, not far from everything but yet far enough to feel secluded and peaceful. There are 2 minor complaints about the cabin, the first being the grill and hot tub are located on the lowest level deck. This makes it hard for someone with a physical disability to enjoy because they have to climb 3 flights of stairs. And the kitchen and everything is on the main floor, so it would make more since to me that the grill be on that level, along with the hot tub in my opinion. So other than those 2 things, everything was fantastic, and would definitely stay again and recommend. ##### Melissa H. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Jennifer F. Oct 24, 2024 #### Excellent vacation rental!! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was exactly as described. The cabin was pristine. Wonderful hot tub! Fun games! We would go again tomorrow if we could! ##### Jennifer F. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### A guest from Bedford, VA Jul 22, 2024 #### Nice place and great location Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice place; beautiful cabin; great location and easy access to most everything. Our only downsides were that the jets on one of the jacuzzi tubs was not working (management tried to fix, but it looks like it was going to take more extensive repairs). We also had a really hard rain one day and two of the windows started to leak on the first floor. Nothing major, but I could see that causing damage for the property owners over time if someone was not there to sop up the water. Also, it would be great to have shades in the theater room (hard to watch in the daytime, but great at night). Bear Tracts management and maintenance were great to work with, explorie customer service was easy to call and sent free tickets to events in minutes. Overall we had a great time, and hope to do it again in the future. ##### A guest from Bedford, VA This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Bryon M. May 8, 2024 #### Quiet cabin Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall great cabin with everything you could need and then some. ##### Bryon M. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Lindsey H. May 3, 2024 #### GREAT PLACE AND GREAT STAY! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A++ all the way around! From the cabin to the staff! Everything was top notch! ##### Lindsey H. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### A guest from Beaufort, SC Apr 22, 2024 #### Bear Pause Lookout Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: There were no hangers to hang clothes in closets, it would help to inform guests.I would suggest the owner invest in luggage racks for the bedrooms, there is no place to put your suitcase. The bed is the logical place to put it to unpack and pack, this doesn’t do any good for the wear and tear or cleanest of the bedspread. The chandeliers in the family room are very bright and would be much nicer with a dimmer switch. Overall the facility was very nice and comfortable. We enjoyed and appreciate our stay with you. Thank you very much ##### A guest from Beaufort, SC This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Michael S. Jan 8, 2024 #### Bear Tracts cabin stay Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Rate 5 stars. Great location and cabin was amazing. With pool table and arcade units kept kids and adults occupied Hot tub also was great . ##### Michael S. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### chuck f. Jan 6, 2024 #### Great cabin! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time staying at this cabin with the arcade and the cinema room. We thought it was also that there was a decorated Christmas tree too! ##### chuck f. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### A guest from Germantown , TN Nov 2, 2023 #### Three Story Cabin Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We Loved the cabin. There was one odd thing, the grill and hot tub on the bottom floor. But maybe that's just me. Easy to find and only 15 minutes from the Sevierville (Walmart, outlet mall, fudruckers, etc) Theater room was nice but no sound system and my son nor I could figure out how to cast to the TV's. ##### A guest from Germantown , TN This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Courtney S. Oct 7, 2023 #### Great Trip! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It isa beautiful house close to all the major Pigeon Forge attractions. It was easy to find and it was all paved roads to the house. The house instructions regarding the hot tub weren't correct but the maintenance contact was very responsive and helped us get it working without issue. The game room in the basement was a favorite for the younger kids. I would come back! ##### Courtney S. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Davin J. Sep 28, 2023 #### Great place to stay! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was great and very well appointed. Very clean and lots of fun stuff to do. The location was great in that it was far enough from town to feel secluded but only a 10 min drive to reach the main parkway of Pigeon Forge. The only negative was that the internet went down every night around 8-9pm. That meant TVs were down and the movie room was pretty useless. I know its not any fault of the owners or rental company but something to be aware of. Otherwise, great stay and very relaxing. ##### Davin J. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Dana H. Oct 14, 2025 #### Memory making stay! Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect location for a perfect memory making family weekend!There were a few concerns with housekeeping upon arrival but hosts were quick to respond! Would gladly stay here again and more then happy to refer to anyone! ##### Dana H. ### 10/10 Excellent #### Jill H. Aug 8, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family vacation in mountain cabin Furniture and decor were very mountain oriented. Very clean. Loved the theatre room, arcade games , pool table, hot tub and stuffed black bear in the living room. Very clean and everything you need. ##### Jill H. Stayed 5 nights in Aug 2025 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Valerie R. Jun 10, 2025 #### Great Experience Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was overall great and management/maintenance were quick to resolve any questions/issues. Would highly recommend! ##### Valerie R. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### A guest from Bedford, VA Jul 27, 2025 #### Great People to work with Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We've always been pleased staying with Bear Tracts. Great people to work with, and they try to make everything as pleasant as possible. Even when cabin equipment has problems, they try to work to make it right. Really appreciate them! ##### A guest from Bedford, VA This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Steve B. Jun 29, 2025 #### June 2025 Stay The air stopped working. The water pressure in the showers was very bad ##### Steve B. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Dee M. Jun 30, 2025 #### Our Time in PARADISE Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Modern Clean Roomy and comfortable in our BEAR TRACTS Log Cabin!Three generations of family enjoyed this beautiful Cabin called Bear Pause! Four King Bedrooms Three levels gave everyone space to use all the amenities including a recreation room with pool table and videos games along with a theatre room with wonderful seating acoustics and big screen tv that made you feel like you were in a real theater! The hot tub was a big hit for some of our group and the huge dining table was great for everyone to gather around and eat and chat about the day’s adventures! The rental was well managed and maintained can’t wait to go back againTHANK YOU BEAR TRACTS FOR MAKING OUR VACATION EXPERIENCE WONDERFUL! ##### Dee M. ### 2/10 Terrible #### Shannon B. Jul 29, 2025 Liked: Cleanliness Disliked: Communication Unsafe Conditions, Poor AC, and Unresponsive Management – Disappointed StayDon't stay anywhere associated with Bear Tract Rentals Check their yelp reviews.Issues started July 14 when I reported the upstairs was over 80F.July 15, a tech was sent. He said parts were needed for AC repair and no immediate fix was provided.July 16, a portable AC unit was placed in a bedroom—not the main living area. I voiced concerns no reply.July 17, my special needs daughter slipped on water from the portable unit, which was installed without connecting the drainage hose. I began calling at 7:37 AM and asked for escalation. Despite multiple assurances, no one called until noon, and even then it was only to say a manager would call later. That never happened.July 18, the manager finally called but seemed unaware or unconcerned about the safety hazard. She promised follow-up, but we were also locked out of the cabin that evening using the same entry code we were given at check-in.This property is aesthetically nice, but our experience was frustrating, unsafe, and mismanaged. A 200 refund doesn’t begin to compensate for the heat, hazard, and lack of response we dealt with.The owner has the audacity to say we unplugged the unit and created unsafe conditions. And that we were entering the correct door code. After staying in the unit 5 days with no problems with the door we started getting it wrong. They are pathetic ##### Shannon B. Stayed 6 nights in Jul 2025 This review comes from a trusted partner site and has not been verified. ### 2/10 Terrible #### Frenchie H. Feb 5, 2024 #### February 2024 Stay Very disappointed. My birthday getaway ruined by this experience. Upon arriving at the u it, we walked in and was utterly amazed that the unit hadn’t been cleaned. I have photos showing a dirty kitchen table, dirty hot tub, excessive bugs in the downstairs window seal. Mold in the toilets and showers. After multiple calls and emails housekeepers arrived around 5:30 and advised they were there to do a spot cleaning and not clean the unit to make it livable. They acknowledged that the day before our arrival they did not clean the unit…instead they just checked the jacuzzi. I spoke with one manager who attempted to make it appear to be our fault that the unit wasn’t cleaned. I advised her me and my family would not be staying in the unit because it was not cleaned and at 6 o’clock I had spent my entire day trying to get the situation resolved. I am extra disappointed no one from management have followed up with me and I keep getting generic emails from customer service. I am filing formal complaint. ##### Frenchie H. ### 10/10 Excellent #### Brittany F. Nov 9, 2024 ##### Brittany F. 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