[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire cabin # \*Gorgeous 4BD Lodge w/ POOL! Hot Tub + Theater!\* Cabin in Sevierville with an indoor pool and a hot tub ![Outdoor spa tub](https://images.trvl-media.com/lodging/109000000/108320000/108319000/108318982/a8889db4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/109000000/108320000/108319000/108318982/ced9efb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/109000000/108320000/108319000/108318982/5705ee22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/109000000/108320000/108319000/108318982/9edd7958.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/109000000/108320000/108319000/108318982/8b008a3e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Tucked away in the prestigious gated resort of Bear Creek Crossing, Smokey Waters offers a luxurious 4BD lodge experience with breathtaking mountain views. Relax in the private heated indoor pool, unwind by the fireplace or challenge friends to a game on the full-size pool table. 9.2 Wonderful ### Entire cabin 4 bedrooms4 bathroomsSleeps 142871 sq ft ## Popular amenities - Parking available - Hot tub - Pool - Dryer - Washer - Fireplace ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire cabin to yourself and will only share it with other guests in your party. ### \*Gorgeous 4BD Lodge w/ POOL! Hot Tub + Theater!\* Welcome to "Smokey Waters," where breathtaking mountain views meet luxurious comfort in the heart of the Smoky Mountains. Nestled within the prestigious gated resort of Bear Creek Crossing, our luxurious 4BD lodge (sleeps 14!) offers the perfect blend of seclusion and convenience for you and your family’s mountain getaway. ★Private Heated Indoor Pool ★Bubbling Hot Tub ★BBQ Grill ★Fireplace ★Game Room w/ Pool Table and Arcade ★Theater Room ★Stunning Mountain VIEWS! Whether you're seeking adventure or relaxation, "Smoky Waters" provides the perfect setting for an unforgettable vacation in the Smokies. It provides the ultimate comfort, privacy, and scenic beauty, ensuring that every moment of your stay is as relaxing or adventurous as you desire. Our floorplan is ideal for families and small groups alike and is the perfect get-a-way. So pack your bags because the mountains are calling. ✔ 4 Bedroom + 4 Bath Mountain Lodge ✔ Private Heated Indoor Pool ✔ Bubbling Hot Tub ✔ Cozy Living Area w/ Fireplaces ✔ Decks with Mountain Views ✔ Theater Room ✔ Propane BBQ Grill ✔ Game Area w/ Pool Table and Arcade ✔ Free Wi-Fi & Free Parking ✔ Close to Great Smoky Mountains National Park, hiking, mountain biking, fishing, horseback riding, shopping, restaurants, museums, downtown Gatlinburg, Ober Gatlinburg, Ripley's Aquarium of the Smokies, Hollywood Star Cars Museum, Ole Smoky Moonshine, Pigeon Forge, The Island, the Comedy Barn, Dollywood, and more ★ INDOOR LIVING★ As you step inside, you'll immediately be enveloped in warmth and sophistication. The expansive great room features soaring ceilings, a stunning stone fireplace, and large windows that bring the beauty of the mountains indoors. Adjacent to the great room, the fully furnished kitchen and dining area are designed for both functionality and style. Head to the spacious loft area, where you'll find a full-size pool table and an arcade gaming system. This recreational space is perfect for friendly competition and fun-filled evenings. For movie enthusiasts, the dedicated theater room provides a cinematic experience like no other. When it's time to unwind, the lodge's private heated indoor pool is a highlight of the indoor amenities. Located downstairs, the pool area offers a serene escape, allowing you to enjoy a relaxing swim regardless of the weather outside. Free WiFi is also available throughout the property. ★ SLEEPING ARRANGEMENTS ★ ✔ Bedroom #1 (Main Level): Comfortable Bedroom with a King-sized Bed and Flat-screen TV; Attached Full Bathroom with Stand Up Shower ✔ Bedroom #2 (Main Level): Cozy Bedroom with a King-sized Bed and Flat-screen TV; Attached Full Bathroom with Shower/Tub Combo ✔ Bedroom #3 (Upper Level): Inviting Bedroom with a King-sized Bed and Flat-screen TV; Attached Full Bathroom with Stand Up Shower ✔ Bedroom #4 (Upper Level): ComfyBedroom with 2 Queen-sized Bed and Flat-screen TV; Attached Full Bathroom with Stand Up Shower ✔ A Sleeper Sofa in the Living Room and in the Theater Room for additional sleeping space ★KITCHEN★ The fully-equipped kitchen boasts modern amenities alongside traditional touches, making it easy to prepare delicious meals for your family or friends. Well-appointed with a full-sized refrigerator, dishwasher, stove, microwave, and other kitchen appliances perfect for making breakfast, lunch, or dinner throughout your stay! All pots, pans, glasses, plates, silverware, etc. are also there for you! Gather around the wooden dining table to share stories and laughter as it invites you to savor each bite while taking in the natural beauty of the surroundings. ★ENTERTAINMENT★ Start on the spacious loft area dedicated to fun and games. Here, a full-size pool table invites friendly competition, while an arcade gaming system promises hours of nostalgic enjoyment with classic and modern games. For movie enthusiasts, the dedicated theater room transforms into your very own private cinema. Downstairs, dive into the private heated indoor pool that offers year-round enjoyment regardless of the weather. The pool area provides a tranquil setting for both invigorating swims and leisurely lounging, making it a highlight of your stay. Step outside and continue the entertainment experience on the front deck, where a propane grill awaits for delicious barbecues and cookouts. The deck is also home to stylish Adirondack chairs, perfect for relaxing and enjoying the gorgeous mountain views while sipping on your favorite drink. When it comes to relaxation and unwinding, the hot tub on the main level side deck offers a perfect retreat. After a day of adventure or fun-filled activities, soak in the bubbling waters while marveling at the breathtaking mountain views. ★ GENERAL★ Complimentary starter toiletries, linens/towels, free WiFi, air conditioning & central heat, full-sized washer and dryer Bears are indigenous to the area and are often seen near or on our properties. Please do not leave food or trash outside. ★PARKING★ Free parking for 2-3 vehicles on premises ★COUPONS AND DISCOUNTS★ Shortly before you arrive I'll send you a coupon book with dozens and dozens of discounts for all of the top attractions in the area. This includes the best dinner shows, pancake restaurants, adventure parks, museums, and even an exotic animal park. If you want inspiration for your vacation activities, this will definitely give you enough for your visit! ★COOL THINGS TO DO IN THE AREA★ Pigeon Forge, Gatlinburg, and Sevierville are the three main cities that comprise the area. Everything is spread out a bit and there are amazing things to keep you busy... \- World-class hiking trails of all types and skill levels \- Dollywood theme park (of course!) \- Putt putt, go-karts, and pancake restaurants on every corner \- Amazing dinner shows to entertain kids of all ages \- Museums of all types: classic cars, Alcatraz, Titanic, and several children's museums \- Restaurants of all types... Always come hungry because serving sizes are HUGE! We provide support generally via the app/this web site and phone support is there for emergencies. Expect a prompt response. Here are some of the popular spots nearby: ★ FAMILY FUN ★ \- Ripley's Old MacDonald’s Farm Mini-Golf (3.8 miles) \- The Island in Pigeon Forge (4.0 miles) \- Dollywood (5.8 miles) \- Titanic Museum (3.0 miles) \- Wonderworks (3.4 miles) \- Smoky Mountain Alpine Coaster (3.2 miles) \- Convention Center (2.4 miles) ★ OUTDOOR RECREATION ★ \- Gatlinburg Golf Course (6.5 miles) \- Aerial Adventure Park (5.6 miles) \- Ober Gatlinburg (15.2 miles) \- Mt. Le Conte (22.9 miles) \- Soaky Mountain Water Park (3.5 miles) \- Douglas Lake (34.2 miles) ★ SHOPPING & DINING ★ \- Dolly Parton’s Stampede (5.9 miles) \- The Old Mill Restaurant (5.3 miles) \- Pigeon Forge Factory Outlet Mall (4.2 miles) \- Frizzle Chicken Farmhouse Cafe (4.3 miles) \- Tanger Outlets Sevierville (3.9 miles) \- Applewood Farmhouse Restaurant (4.2 miles) ★ AIRPORTS ★ \- Gatlinburg Pigeon Forge Airport (8.4 miles) \- McGhee Tyson Airport (30.5 miles) ## Property amenities ### Ski - Close to skiing - Snowboarding nearby ### Pool/Spa - Heated pool - Hot tub - Indoor pool - Private pool ### Internet - Available in the cabin: Free WiFi ### Parking and transportation - Car recommended - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Microwave - Oven - Refrigerator - Stovetop - Toaster ### Dining - Dining table ### Bedrooms - 4 bedrooms - Bedsheets provided - Sofa bed ### Bathroom - 4 bathrooms - Hair dryer - Towels provided ### Living spaces - Dining table - Fireplace - Living room ### Entertainment - TV ### Outdoor areas - Balcony - Barbecue grill ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Location highlights - Near a health/beauty spa - Near a hospital - Near a zoo - Near an outlet shopping mall ### Things to do - Arcade/game room - Billiards/pool table - Heated pool - Birdwatching nearby - Cycling nearby - Fishing nearby - Hiking nearby - Horseback riding nearby - Ice skating nearby - Mountain climbing nearby - Rafting nearby - Rock climbing nearby - Sledding nearby - Snowmobiling nearby - Theme park nearby - Water tubing nearby - Wildlife walks nearby - Winery tours nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Unit size: 2,871 square feet ## Similar properties ![Interior](https://images.trvl-media.com/lodging/102000000/101170000/101162600/101162568/bb1a16be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### \*Luxury Mountain Lodge! HOT TUB +Pool +VIEWS!\* Chalet Village - Pool - Hot tub - Kitchen - Washer 9.0 Wonderful 28 reviews CA $144 CA $794 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=101162568&PinnedHotelID=101162568&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/93000000/92900000/92897900/92897804/15838d38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern Cabin with Private Pool Sevierville - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 60 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=92897804&PinnedHotelID=92897804&HadPinnedHotel=true®ionId=-1&adults=2) ![Smart TV, fireplace, offices](https://images.trvl-media.com/lodging/111000000/110560000/110552500/110552401/f7ced477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mountain Haven: Hot Tub, Pool, Arcade,Theater Room Sevierville - Pool - Hot tub - Kitchen - Washer 9.6 Exceptional 14 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=110552401&PinnedHotelID=110552401&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/47000000/46010000/46001900/46001839/f3b60441.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Private Pool and Sauna! - Beaver's Treehouse Pigeon Forge - Pool - Hot tub - Kitchen - Washer 9.0 Wonderful 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=46001839&PinnedHotelID=46001839&HadPinnedHotel=true®ionId=-1&adults=2) ![4 bedrooms, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/94000000/93230000/93229400/93229372/c86ec933.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tennessee Star Lodge | 4BR | Hot Tub • Theater • Game Room • 3 King Suites Sevierville - Pool - Hot tub - Kitchen - Washer 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=93229372&PinnedHotelID=93229372&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace, DVD player, foosball](https://images.trvl-media.com/lodging/120000000/119420000/119410300/119410264/528002d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### \*Gorgeous 4BD w/ VIEWS! Hot Tub + Private Pool\* Sevierville - Pool - Hot tub - Kitchen - Washer 5.0 2 reviews CA $219 CA $1,018 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=119410264&PinnedHotelID=119410264&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/101000000/100997900/100997847/5b2281fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PRIVATE INDOOR POOL, HOT TUB, CLOSE TO PARKWAY/DOLLYWOOD, EASY ACCESS! Pigeon Forge - Pool - Hot tub - Kitchen - Washer 10 Exceptional 79 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=100997847&PinnedHotelID=100997847&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/84000000/83710000/83709900/83709815/40a7241e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ~Specials~Cozy! Indoor Saltwater Pool. Loaded Game Room. Sevierville - Pool - Hot tub - Kitchen - Washer 10 Exceptional 92 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=83709815&PinnedHotelID=83709815&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/115000000/114460000/114458200/114458183/9ba43f89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lux cabin w/private pool, hot tub, black light game area, Foozball, & air hockey Sevierville - Pool - Hot tub - Kitchen - Washer 5.6 7 reviews CA $191 CA $518 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=114458183&PinnedHotelID=114458183&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace](https://images.trvl-media.com/lodging/118000000/117260000/117259300/117259290/a7b55be2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### \*Stunning 4BD Lodge w/ POOL + Hot Tub + Near TOWN\* Pigeon Forge - Pool - Hot tub - Kitchen - Washer 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=117259290&PinnedHotelID=117259290&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### We should mention A car is recommended for transportation to and from this property ### Property is also known as 415 ## About the area Located in Sevierville, this cabin is near theme parks. Titanic Museum and Hatfield and McCoy Dinner Show are cultural highlights, and some of the area's activities can be experienced at Wilderness at the Smokies and SkyPark. Dollywood and Ripley's Aquarium of the Smokies are not to be missed. Be sure to check out the area's animals with activities such as game walks and birdwatching. [Visit our Sevierville travel guide](https://www.expedia.ca/Sevierville.dx6814) [View more Cabin rentals in Sevierville](https://www.expedia.ca/Sevierville-Cabins.d6814-aaCabins.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.81435%2C-83.61459&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MXEkALzY4JJu9-j86Wnr5EoOoIQ=) Sevierville, TN ### What's nearby - Titanic Museum - 9 min drive - 4.7 km - Christmas Place - 9 min drive - 4.7 km - Hatfield and McCoy Dinner Show - 9 min drive - 5.0 km - Island at Pigeon Forge - 10 min drive - 5.0 km - LeConte Center at Pigeon Forge - 12 min drive - 6.4 km ### Getting around - McGhee Tyson Airport (TYS) - 47 min drive ### Restaurants - ‪Sunliner Diner - ‬9 min drive - ‪Applewood Farmhouse Restaurant - ‬11 min drive - ‪Iron Forge Brewing - ‬11 min drive - ‪Local Goat - ‬9 min drive - ‪McDonald's - ‬9 min drive ## Frequently asked questions ### Does *Gorgeous 4BD Lodge w/ POOL! Hot Tub + Theater!* have a pool? > Yes, this property has an indoor pool. Pool types include heated pools. ### How much does it cost to stay at *Gorgeous 4BD Lodge w/ POOL! Hot Tub + Theater!*? > As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at \*Gorgeous 4BD Lodge w/ POOL! Hot Tub + Theater!\* on Oct 26, 2025 start from CA $218.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sevierville-Hotels-Gorgeous-4BD-Lodge-W-POOL-Hot-Tub-Theater.h108318982.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is *Gorgeous 4BD Lodge w/ POOL! Hot Tub + Theater!* pet-friendly? > No, pets are not allowed at this property. ### Where is *Gorgeous 4BD Lodge w/ POOL! Hot Tub + Theater!* located? > Situated in Sevierville, this cabin is 2.5 mi (4.1 km) from Hollywood Wax Museum and 2.8 mi (4.5 km) from Titanic Museum. Biblical Times Dinner Theater and Country Tonite Theatre are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## \*Gorgeous 4BD Lodge w/ POOL! Hot Tub + Theater!\* Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location 10 - Excellent 11 8 - Good 5 6 - Okay 0 4 - Poor 1 2 - Terrible 0 ### 10/10 Excellent #### Connie B. Jun 28, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family vacation The cabin was close to everything that we did. ##### Connie B. Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Erin C. Jul 15, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful Cabin We had a wonderful time. Cabin was beautiful and we had plenty of room for our large group! The pool was an amazing bonus. It may be small but it was perfect for the kids. The beds were comfy and the bathrooms in every room were great. Loved the big kitchen table for us to all eat at. Would definitely stay there again! ##### Erin C. Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Angie C. Jun 1, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect Vacation The house was very clean and beautiful!! Owners responded very quickly and answered all of our questions. ##### Angie C. Stayed 5 nights in May 2025 ### 10/10 Excellent #### Jessica D. Mar 12, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place! The house was wonderful and accommodated the entire family ##### Jessica D. Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Joy R. Apr 15, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fun Family Stay The cabin was wonderful for our kids of all ages. There was something for everyone to do. It’s close to everything and was a great time for us to relax. ##### Joy R. Stayed 7 nights in Apr 2025 ### 8/10 Good #### Shannon S. Jan 27, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice place Nice place. Would stay again ##### Shannon S. Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Ashley F. Feb 23, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful home! Highly recommend!! ##### Ashley F. Stayed 2 nights in Feb 2025 ### 8/10 Good #### Caryn & Frank R. Apr 12, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Spacious, Good Location This was a spacious cabin in a great location near tourist areas. We wished the neighbors were a little farther away and the view from the porch was not of the neighbors. The pool was under whelming and the kids used it for all of an hour. Plenty of space, could have split it with other family or friends and stil enjoyed the stay. ##### Caryn & Frank R. Stayed 6 nights in Mar 2025 ### 8/10 Good #### olivia m. Nov 25, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing views & perfect for large groups Cabin is just like described and pictures, the views are amazing and was perfect when we arrived. We were notified when it was finished being cleaned on check in day and were allowed early check in which was great. Plenty of room for our large froup. ##### olivia m. Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Robin S. Nov 8, 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Cabin This cabin is all it’s advertised to be and more! It’s beautiful, open, clean, well-stocked, in a great location, etc etc etc. Host was quick to respond and very helpful. We had a great time and will definitely be back! ##### Robin S. Stayed 4 nights in Nov 2024 ### 4/10 Poor #### Megan M. Jun 23, 2025 Disliked: Check-in, communication #### Tennessee Cabin Unfortunately, our stay started out with a lot of issues. We arrived around 5pm and were unable to enter the cabin due to the code not working, but upon further investigation, we discovered that the back door was unlocked. Both the upstairs and downstairs thermostats were reading 80 degrees (in mid-June). Before calling the 24/7 issues line, we lowered the thermostat and waited a bit. After an hour, it only moved to 79, and we called the 24/7 issues line. No answer. Then, we discovered that all of the towels and 1 of the bedspreads were damp. We called the issues line again and finally spoke to someone who asked us to take photos of the thermostats and the damp linens. At this point, hours later, we were hot, tired from driving all day and frustrated. Having to provide photographic evidence of the issues in the cabin before maintenance was willing to even discuss addressing the issues was infuriating. Both my husband and I communicated with the maintenance team who were patronizing and unhelpful. We had to threaten to leave to get them to send out an HVAC technician, who eventually arrived around 8pm. Apparently, both units were low on coolant and the downstairs unit was not operational due to an electrical issue. The technician resolved the problem and by 9pm, the cabin was cool. We used our own beach towels to shower and finally revived towels 24 hrs later. They also gave us a new code which worked but only for the cabin and not the main gate. Not worth it for almost 4k. ##### Megan M. Stayed 6 nights in Jun 2025 ### 8/10 Good #### Kerry S. Mar 31, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### We enjoyed our stay We had a good stay at this cabin. The cabin is very nice and the beds were comfortable. It is also very close to all the things, so as far as location goes, you can't go wrong. Our boys loved the pool and we all enjoyed the large kitchen table for playing games and eating. There are 4 misses for us during our stay. First the towels. When we got there our towels were cutely placed on our bed or on the towel racks in the bathrooms, but they were all very damp. Plus, there were not enough of them. We didn't have anything to step out onto after showers and we had very few hand towels and no dish drying towels. Second, the hot tub. The cover wasn't properly in place and we were unable to put it on due to a huge rip and Styrofoam coming out of the side. So without the cover the hot tub took forever to heat up and never maintained a good temp. Third, what is with all the remotes? There were 8 remotes on the mantle, none properly labeled and to figure out access to the tv/dish was a nightmare. We never did fully figure it out and whatever we did figure out buffered constantly. This leads me to the fourth miss, general information about operations. We had to text for the swim room code and the trashcan key code. Text for the check out instructions. They give you a QR code that sends you to a website that has information, but not this type of information. I am grateful for their quick response, but some good old paper with operation instructions goes a long way. ##### Kerry S. Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Kayla C. Jul 16, 2025 ##### Kayla C. Stayed 5 nights in Jun 2025 ### 8/10 Good #### Sharon H. Jan 20, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Mini vacation Roomy needed more seating in main living room Bed sheets didn't seam cleanPool was great for kidsHot tub didn't work 1st day fixed it next day ##### Sharon H. Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jami C. Jan 13, 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Jami C. 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