Piscine extérieure, parasols, chaises longues
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Palma Rima Hotel – Avis

3 out of 5
Palma Rima Hotel
350 Serrekunda, Serrekunda

Avis

7,0

Bien

Note de 10 – Excellent, d’après 14 avis sur 59." "
Note de 8 – Bien, d’après 20 avis sur 59." "
Note de 6 – Acceptable, d’après 12 avis sur 59." "
Note de 4 – Médiocre, d’après 5 avis sur 59." "
Note de 2 – Terrible, d’après 8 avis sur 59." "

7,4/10

Propreté

7,6/10

Service et personnel

6,4/10

Commodités

6,2/10

État et installations de l’hébergement

7,2/10

Écoresponsabilité

Avis

6/10 – Acceptable

MARCO

Points forts : Service et personnel
Séjour de 1 nuit en novembre 2023

8/10 – Bien

Charles

Séjour de 1 nuit en avril 2022

10/10 – Excellent

Mandiaye, Arpajon

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
À recommander
Séjour de 5 nuits en mars 2022

6/10 – Acceptable

Diana

Voyage de couple
Breakfast needs to have more variety.
Séjour de 1 nuit en mars 2024

8/10 – Bien

SULAY PROSPER

Séjour de 1 nuit en février 2024

2/10 – Terrible

Ndeye fatou

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 13 nuits en janvier 2024

4/10 – Médiocre

Amie

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 14 nuits en décembre 2023

8/10 – Bien

Emma Victoria

Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel
The location of the Palma Rima is excellent and the bungalows are a good size and in nice grounds. The staff are all excellent particularly the reception staff and money exchange (safe) man (Buba Demba) and all of the security and cleaning/maintenance staff who we had most dealings with. The breakfast is not the best however with limited choice. We also never ate or drank in the hotel due to the cost.
Séjour de 27 nuits en décembre 2023

2/10 – Terrible

Tamba

Points faibles : Propreté, état et installations de l’hébergement
They properties landscape was not maintained. The room needs updating. The shower looks nasty. Grout very dirty.
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Antoine Sekpakua

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
All fantastic
Séjour de 10 nuits en novembre 2023

2/10 – Terrible

Zainab

Points faibles : Propreté, commodités et état et installations de l’hébergement.
I absolutely hated this property and left a week early. Breakfast is limited and lacks variety. Poor and delayed response from management for an upgrade even though vacancies existed. Ground staff did their best. It took ages for my reservation to be sorted out when I arrived. Absolutely awful place.
Séjour de 15 nuits en novembre 2023

10/10 – Excellent

D

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
I will be back
I have stayed here many times and found the staff to be excellent. Large pool and great location for the bars and beach It is no 5 star hotel but you get value for money and a feeling of space as you walk around the grounds
Séjour de 14 nuits en novembre 2023

8/10 – Bien

Ricky

Points forts : Propreté, service et personnel
Okay
Made me pay extra for aircon and a fridge around £80 for a week . Hotel staff brilliant, breakfast pretty average. Restaurant food prices ridiculous compared to local restaurant prices . Also had numerous issues with my partner bringing her friend in to the hotel for drinks .I wouldn’t stay there again
Séjour de 7 nuits en avril 2023

6/10 – Acceptable

Åsa

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Besviken
Hej jag blev besviken på rummet som luktade mycket unket. Ofräscha lakan som luktade gammalt. Fick byta rum och det blev bättre då. Fuktfläckar på gardinerna. En apa sprang lös så jag vågade knappt ha balkongdörren öppen. Apan hoppade fram vid frukosten också. Kändes farligt. Frukosten var dålig.
Séjour de 3 nuits en mars 2023

4/10 – Médiocre

Jason

Points faibles : Propreté, état et installations de l’hébergement
Séjour de 11 nuits en mars 2023

8/10 – Bien

Klara

Points forts : Propreté, service et personnel et confort de la chambre.
Couple vacay
Me and my partner had over 2 weeks of vacation, staying at Palma rima, standard room and last few days bungalow. Its not a luxury hotel but was perfect for my taste with helpful charming staff, everyday cleaning, I like the pool area and the gym. Would absolutely come back.
Séjour de 1 nuit en mars 2023

10/10 – Excellent

Tyrone

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
The Bomb
I had a bad experience at another hotel. I loved Palma Rima. Staff was excellent. The room stayed clean, and the pool was great everyday.
Séjour de 5 nuits en février 2023

10/10 – Excellent

Nicolle

Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Very friendly and helpful staff. Fun safe clean environment
Séjour de 2 nuits en janvier 2023

10/10 – Excellent

Nicolle

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Very friendly staff and beautiful hotel! Breakfast was nice and fresh every morning. And all for a reasonable price. I really enjoyed my stay !
Séjour de 4 nuits en janvier 2023

10/10 – Excellent

Imityaz

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 7 nuits en décembre 2022

10/10 – Excellent

David

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A great way to spend a couple of weeks
Plenty of room to move around, spacious pool area with great bar and screens for watching the World Cup. Approachable management and friendly staff with a desire to help and assist you. So handy for the beach and all the amenities of Palma Rima road Lie by the huge pool with a cool drink and watch the palm trees sway in the breeze
Séjour de 14 nuits en novembre 2022

8/10 – Bien

RUFIKAT

Voyage d’affaires
Points forts : Propreté, service et personnel
Clean and Excellent staff
Séjour de 2 nuits en octobre 2022

6/10 – Acceptable

Muhammed

Points faibles : État et installations de l’hébergement
Better
Séjour de 7 nuits en octobre 2022

10/10 – Excellent

PrShess

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en août 2022

8/10 – Bien

Isatou

Séjour de 1 nuit en avril 2022

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Absolutely awefull
Séjour de 12 nuits en juin 2022

6/10 – Acceptable

lynn

Séjour de 16 nuits en avril 2022

4/10 – Médiocre

John

Séjour de 7 nuits en avril 2022

8/10 – Bien

Ousainou

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good
Séjour de 5 nuits en mars 2022

8/10 – Bien

Inger Anne

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Et godt valg
Palma Rima er et enkelt hotell, men har likevel det man trenger på en ferie. Beliggenheten er utmerket, 300 meter fra en av Gambiasjåfør fineste strender, nær hovedvei der man lett kan få billig, lokal transport, nær et velassorterte supermarked, og nær flere restauranter og barer. Palma Rima utmerker seg med et uvanlig stort - og rent - svømmebasseng. Renholdet er generelt godt på hele hotellet, det samme er sikkerheten. Wi-Fi finnes, men bare i enkelte områder, og svært tregt. Bungalow-rommene er store og luftige, med terrasse, i en fredelig hage. Man betaler ekstra for å bruke AC. Kjøleskap og vifte kan bestilles, også mot betaling. De billigste rommene, i en blokk, er greie dersom man får rom ut mot havet. Rommene som vender mot bassengområdet er svært varme. Rommene i blokken har vifte, men ikke AC. Hotellets kjøkken er det svakeste punktet. Men det er altså kort vei til andre restauranter.
Séjour de 28 nuits en novembre 2021
Lamin a répondu le 28 déc. 2021
Thank you for your comments which are appreciated and noted for better service.

4/10 – Médiocre

MONICA

Points faibles : Service et personnel, état et installations de l’hébergement
The positives
Séjour de 7 nuits en février 2020

10/10 – Excellent

Edriss

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en décembre 2019

6/10 – Acceptable

Patrik

Points forts : Propreté
Frukost helt bedrövlig
Séjour de 7 nuits en avril 2019

10/10 – Excellent

Voyageur vérifié

Séjour de 8 nuits en avril 2019

8/10 – Bien

Thomas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely hotel. Lovely people. Shit Wi-Fi.
Me and my friend decided to book two nights at Palma Rima to celebrate my birthday. We booked the stay an hour before we got there, and therefore there was some confusion about the check-in. Once we got in we was able to enjoy the nice pool area and the beautiful facilities. The service was very good and people are very friendly. The biggest drawback was the internet. And that was something we heard other guests complain about over and over again. We decided to visit a nice hotel to relax and connect with our family and friends, but we were not able make a simple video-call even though we sat in the reception where the internet should be best.
Séjour de 2 nuits en février 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et confort de la chambre.
Friendly and safe.
Peaceful and friendly hotel, close to one of the best beaches, and also close to Gambian everyday life. Rooms are basic, but very clean. Beds are ok. Pool is clean, and large enough for a real swim. The staff is friendly and forthcoming. Many guests are regulars, choosing this Hotel year after year. I am one of those. Last two years a few members of the staff have started to beg guests for financial support. You will find more fancy hotels, but Palma Rima is a good Choice if you want a peaceful holiday. About safety: I fell asleep several nights with the key in the lock - outside. Just forgot tok lock the door. And my room-mate once left the room without locking, and even forgot the key in the lock. After a while, a member of the staff where running all over the Hotel, searching for my room-mate, in order to deliver the key.
Séjour de 14 nuits en janvier 2019

6/10 – Acceptable

Voyageur vérifié

Séjour de 8 nuits en janvier 2019

6/10 – Acceptable

AndyMoth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Confort de la chambre
Nice big pool with plenty of sun loungers & shade. Pretty basic rooms but quite big if you stay in the bungalows. However terrible mattresses with springs sticking through that made for a poor night's sleep, even with two of these rubbish mattresses on the beds it wasn't much better. Breakfast was decidedly average every morning. We wouldn't return and certainly can't recommend.
Séjour de 6 nuits en janvier 2019

8/10 – Bien

Lars-Göran

Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en décembre 2018

2/10 – Terrible

Lexi, UNITED KINGDOM

Points faibles : État et installations de l’hébergement, confort de la chambre
The photos advertised online are of hotel bungalows and NOT the standard hotel rooms which are like prison cells with old furniture and uncomfortable beds, their was no fridge or tv which is normally standard at most hotels but was available for rent at £40 a week extra. Breakfast was the same everyday, (full English option) with tea, coffee or juice. The only decent part of the hotel was the lobby, the pool area and some bungalows but are very hot and stuffy with no air-con unless you pay for it. (I know this because I had relatives stay in one) AVOID THE STANDARD ROOMS AND GET A BUNGALOW IF YOUR REALLY NEED TO BOOK THIS HOTEL.
Séjour de 8 nuits en novembre 2018

4/10 – Médiocre

Daniela, UK

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
BAD HOTEL CLOSE TO BEACH.
dirty bed wear and towels, too old floor cover.Fun so noisy and look will fall down on the head. The room full with mosquitoes.weak cleaning. Breakfast poor- small choice, for last people no what to eat. Staff is standing around you and looking on you as they wanted to take off food what you are eating. In dinner too small portions what staff putting on your dishes. Too expansive- for one person - 34, for two - 37 per night. Don`t advice nobody this hotel.
Séjour de 10 nuits en mars 2018

8/10 – Bien

Mandy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bargain winter break
Stayed for a week, which I think about the right time. Not going to slate the hotel as you cannot compare with the likes of Spain or Egypt! This is Gambia and very poor, however the place was clean and the staff couldn't do enough for you! Lots of bars/restaurants nearby and the beach is nice. Yes u do get pestered by locals although a lot of them just want to talk to you, most are wanting to sell you something. We did not feel intimidated at all but it does get a little annoying after a while. Breakfast at the hotel was adequate and the snacks at the petite cafe were great at lunchtime, beer cheaper there than at the shine bar too! Room was in the block and to be fair was fine, roomy and clean! We didn't use ceiling fan as no need to, not baking hot! We looked out onto wasteland and local market which we found really interesting to watch - the real gambia and how the people live. I would recommend the hotel for the price paid it was great just don't expect luxury.
Séjour de 7 nuits en février 2018

8/10 – Bien

Sharon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel basic but very clean .. Staff very friendly and helpfull.. Pool area very good plenty of sun-beds.. Few nice restaurants nearby and not far from main strip..
Séjour de 14 nuits en novembre 2017

6/10 – Acceptable

michael, Crook

Points faibles : État et installations de l’hébergement
Gambia holiday
Enjoyed our holiday excellent weather but I must say the the hotel is in desperate need of updating also the drinks prices are nearly double to elsewhere in The Gambia

8/10 – Bien

Deej, Anglesey, North Wales

Points forts : Service et personnel
Great location, amazing staff.
Good base. Very basic, but needs some big investment. The staff are a huge credit, and don't deserve the way they're treated by management. They're penniless and hungry, but leftover food is thrown away. The hotel ownership do not deserve our hard-earned money.

6/10 – Acceptable

glen, London

Gambia - Kotu and kololi resort stay Dec 2015
The Staff are lovely and friendly; the only let down was the front desk manager who was quite authoritative with staff and sometimes guests especially when he was proven to have made booking errors and was unwilling to back down or apologise for any mix ups. The property itself is set out on an expansive size of land set in green vegetation, some unkempt but some nice gardening in the guest areas.The swimming pool is large in space and size. Bungalow rooms were spacious but don't expect modern furnishing. Bedding was clean with a daily fresh supply of towels although make sure you check them first as I did end up with a few stained ones. Hot water is luke warm but bearable for a shower. location is good as at the junction of a main highway and the short road that leads to the beach. Senegambia main strip is a short 10min taxi drive for food/nightlife/shopping/beach or take a stroll down to the beach at the bottom of the road, passing a smattering of craft stalls, restraunts and bars on the way. The local bumpsters can be quite prevalent outside (locals who try to sell you everything and anything) but it goes with the territory in the tourist areas ,pretty much like any other tourist destination where its local people are scraping a living. There is plenty more food, accommodation, and entertainment just a few blocks away from the tourist area which are much cheaper and you have the added realness factor of being amongst the local Gambian culture, food, and entertainment.

8/10 – Bien

Julie, Manchester

Points forts : Propreté, service et personnel et confort de la chambre.
Good hotel close to everything
Th hotly is in a good location with bars and restaurants close by and only a short taxi ride to Senegambia. The hotel grounds and pool are lovely, service was good and the breakfast was excellent. The only negative was the loud music around the pool which played non-stop throughout the day from 10am.

10/10 – Excellent

jodene, south east

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
great staff
Loved my stay lovely hotel friendly staff

6/10 – Acceptable

Göte, Jkp

Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Slitet hotell med många kostnadskrävande tillägg
ordinarie rumspris alldeles för högt med tanka på endast 2 stjärnigt och ruffigt. Vad som inte framgick tydligt vid bokning var att om man vill ha ac på rummet kostar det 500 Gmd/ dag, kylskåp kostar 300 Gmd/dag, allt utöver rummet kostar en hel del. frukosten var det inte mycket med, serverad på dåligt diskade plast tallrikar, maten tog slut många gånger om. personalen såg man väldigt sällan vara glada för det mesta trötta och slöande här och där! Lunchen alldeles för dyr 375Gmd när man kan gå utanför hotellet och få en bra lunch för 250-275!? Tillåter att folk sitter inne i restaurangen och röker! Tv har endast libanesiska kanaler, det kan ju vara kul att se lite nyheter.

8/10 – Bien

Paul A, Stockholm

Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
Bra läge och billigt
Palma Rima är inget lyxhotell och förväntar man sig det blir man besviken. Detta är i förstone ett brittiskt charterhotell. Hotellet ligger mycket bra, några minuter från stranden. Några barer och restauranter ligger nära och vill man ha livligare nattliv så ligger The Strip en kort taxiresa bort. Poolen är stor och ren. Det var aldrig svårt att få en solstol. Maten är bättre på restauranterna runt om kring men duger om det behövs. Frukosten är usel men det är den på många hotell i Gambia. Bra personal, trevliga. Rummen funkar. Vi fick en halvtrasig säng men orkade inte bråka utan lade sonika madrassen på golvet i stället.