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Meliá Serengeti Lodge Member of Meliá Collection – Avis

5 out of 5
Meliá Serengeti Lodge Member of Meliá Collection
Nyamuma Hills, Serengeti, Mara

Avis

10

Exceptionnel

Note de 10 – Excellent, d’après 7 avis sur 7." "
Note de 8 – Bien, d’après 0 avis sur 7." "
Note de 6 – Acceptable, d’après 0 avis sur 7." "
Note de 4 – Médiocre, d’après 0 avis sur 7." "
Note de 2 – Terrible, d’après 0 avis sur 7." "

10/10

Propreté

10/10

Service et personnel

10/10

Commodités

10/10

État et installations de l’hébergement

Avis

10/10 – Excellent

Anjna

Voyage en famille
Overall, Melia Serengeti was a delightful lodge and our stay was nearly perfect. Sadly they were doing controlled fires in the surrounding area meaning that there was heavy smell of smoke and burning which affected air quality significantly. If it weren’t for this the place would be perfect.
Séjour de 2 nuits en juillet 2023
Mohamed Rajab a répondu le 20 juill. 2023
Dear AnjnaGreetings from your second home Melia Serengeti lodge!Thank you very much for your good review!Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor

10/10 – Excellent

Sherista

Séjour de 2 nuits en juillet 2023
Mohamed Rajab a répondu le 20 juill. 2023
Dear SheristaGreetings from your second home Melia Serengeti lodge!Thank you very much for your good review!Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor

10/10 – Excellent

mariam

Séjour de 1 nuit en juin 2023
Guest experience a répondu le 16 juin 2023
Dear Ms.Mariam,Greetings from the bush!Thank you for taking the time to share your feedback on this platform for sure this is a gift for our staff member who made your stay extra special. It's a pleasure to read how you enjoyed all aspects of the Lodge. Thank you again and we hope to welcome you back in the future.I remain at your disposal.Best regardsMsafiriGorge Kazumbe,Guest Experience Supervisor

10/10 – Excellent

Pan

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice experience. Staff are very helpful and professional, the pool is amazing and food was good too
Séjour de 2 nuits en mai 2023
Mohamed Rajab a répondu le 1 juin 2023
Dear PanGreetings from the bush!Thank you for taking the time to share your feedback on Expedia and for highlighting all of those points and staff member who made your stay extra special. It's a pleasure to read how you enjoyed all aspects of the Lodge . Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2021
Cesar Martinez General Manager a répondu le 9 avr. 2021
Dear guest, Thank you for rating Melia Serengeti with 5* and for choosing us for your stay in the Savannah Looking forward to welcome you back soon Kind regards

10/10 – Excellent

Tianja, New York, NY

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was in Tanzania for 2 weeks and stayed at four different hotels. Melia was the best of the four. The rooms are immaculate and they think of everything. Upon arrival David greeted us, showed us to our room and explained all the important details. The staff were accommodating, friendly and helpful. The manager made sure to come around at least once a day to greet guests. Everything was perfect. Melia is a must!
Séjour de 3 nuits en décembre 2020
Cesar Martinez, GM a répondu le 12 févr. 2021
Dear guest, We are delighted to know that you have had a memorable stay with us Thank you very much for taking time to share your experience and for recommending Melia properties through Expedia Our guests’ satisfaction is our most important goal. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are looking forward to having the opportunity to welcome you back soon to Melia Serengeti Lodge. Kind regards,

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very pleasant place isolated in the Serengeti, staff extraordinarily kind and attentive
Séjour de 3 nuits en janvier 2019
Cesar Martinez - General Manager a répondu le 17 janv. 2019
Dear guest, Thank you for your kind comments regarding our hotel, they are the best reward to our team's daily dedication. Looking forward to welcoming you again. Kind regards, Cesar Martinez General Manager