Title: Chateraise Gateaux Kingdom (Resort) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Family-friendly resort with 5 restaurants and 9 hot tubs ![Front of property - evening/night](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/589128de.jpg?impolicy=resizecrop&rw=598&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; Chinese cuisine](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/04f16abe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 restaurants, breakfast, lunch, dinner served; Chinese cuisine](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/2bcea256.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/744497e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/a96ddf67.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience family-friendly fun at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort, where an arcade/game room and indoor pool await. Relax in the garden or unwind with a body treatment, facial, or manicure/pedicure at the spa. Enjoy delicious meals from 5 on-site restaurants and connect with free in-room WiFi. Previous guests have praised the resort's overall condition. 8.6 Excellent ## Popular amenities - Hot tub - Bar - Pool - Spa - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Dec. 2 - Dec. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=5233891&PinnedHotelID=5233891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=5233891&PinnedHotelID=5233891&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 3 - Dec. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=5233891&PinnedHotelID=5233891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=5233891&PinnedHotelID=5233891&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=5233891&PinnedHotelID=5233891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=5233891&PinnedHotelID=5233891&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=5233891&PinnedHotelID=5233891&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=5233891&PinnedHotelID=5233891&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ![In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/11a6fabb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin, Non Smoking 8.8 Excellent 13 reviews ### Highlights Air conditioning Free cribs/infant beds Refrigerator HDTV Toilet with electronic bidet Shower/tub combination Hair dryer Rainfall showerhead - 269 sq ft - Sleeps 3 - 2 Twin Beds ![In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/5d61ef1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single, Non Smoking 8.4 Very good 10 reviews ### Highlights Air conditioning Refrigerator HDTV Toilet with electronic bidet Shower/tub combination Hair dryer Rainfall showerhead In-room safe - 214 sq ft - Sleeps 1 - 1 Twin Bed ![In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/e9c29973.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Designer's, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Refrigerator HDTV Toilet with electronic bidet Shower/tub combination Hair dryer Rainfall showerhead - 484 sq ft - Sleeps 2 - 2 Large Twin Beds ![In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/358f3e7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Designer's, Non Smoking ### Highlights Air conditioning Free cribs/infant beds Refrigerator HDTV Toilet with electronic bidet Shower/tub combination Hair dryer Rainfall showerhead - 409 sq ft - Sleeps 2 - 2 Twin Beds ![In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/5b18d7c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator HDTV Toilet with electronic bidet Shower/tub combination Hair dryer Rainfall showerhead In-room safe - 240 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/4c3f2242.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Refrigerator HDTV Toilet with electronic bidet Shower/tub combination Hair dryer Rainfall showerhead - 409 sq ft - Sleeps 2 - 2 Twin Beds ![In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/1b4d078a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room - Sleeps 6 ![Semi Double, Non Smoking](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/c30bf6ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi Double, Non Smoking ### Highlights Air conditioning Refrigerator HDTV Toilet with electronic bidet Shower/tub combination Hair dryer Rainfall showerhead In-room safe - Sleeps 2 - 1 Twin Bed ### Semi Double Room - Sleeps 2 ### Japanese-Style Room With Bath - Sleeps 6 ### Adjoining Room-Non Smoking - Sleeps 4 ### Japanese-Style Room - Sleeps 6 ![In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/fa0ce953.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ### Double Room - Sleeps 2 ![In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/e4538e26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 4 ### Designers Deluxe Twin Room - Sleeps 3 ### Junior Suite - Sleeps 4 ### Designers Suite - Sleeps 3 ### Single Room - Sleeps 1 ![In-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/6000000/5240000/5233900/5233891/598972f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Chateraise-Gateaux-Kingdom-Sapporo-Hotel-And-Spa-Resort.h5233891.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Chateraise-Gateaux-Kingdom-Sapporo-Hotel-And-Spa-Resort.h5233891.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.17035%2C141.35593&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tFATHdlqtyxzxlg9J-UvkUqZ6cY=) 132 Higashibarato, Kita-ku, Sapporo, Hokkaido, 002-8043 #### What's nearby - Aoba Park - 7 min drive - 6.5 km - Yurigahara Park - 7 min drive - 5.2 km - Sapporo Community Dome - 9 min drive - 7.2 km - Moerenuma Park - 11 min drive - 8.8 km - Hokkaido University - 12 min drive - 11.4 km #### Getting around - Takuhoku Station - 5 min drive - Asabu Station - 8 min drive - New Chitose Intl. Airport (CTS) - 60 min drive #### Restaurants - ‪たくぽっく - ‬5 min drive - ‪レストラン ヴイーニュ - ‬4 min walk - ‪味名人 桃太郎 あいの里店 - ‬5 min drive - ‪本格中華料理店 パンダ美食 - ‬4 min drive - ‪六花亭 - ‬4 min drive ## About this property ### Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Upscale family-friendly resort located in Kita Ward At Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort, you can look forward to an indoor public bath (no minerals), a garden, and an arcade/game room. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a massage, a facial, or a body treatment. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Free in-room WiFi is available to all guests, along with laundry facilities and a bar. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool, along with a lazy river and a waterslide - Free self parking - Buffet breakfast (surcharge), hot springs on site, and an elevator - Tour/ticket assistance, a banquet hall, and a 24-hour front desk - Guest reviews speak well of the overall condition Room features All 283 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Rainfall showers, toilets with electronic bidets, and shower/tub combinations - Refrigerators, daily housekeeping, and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1620000/1611900/1611854/4b8b483a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monterey Edelhof Sapporo Sapporo City Centre - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,197 reviews CA $78 CA $104 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1611854&PinnedHotelID=1611854&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; Japanese cuisine](https://images.trvl-media.com/lodging/5000000/4720000/4714300/4714207/a6eedeea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MYSTAYS PREMIER Sapporo Park Chuo-ku - Spa - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,008 reviews CA $55 CA $63 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=4714207&PinnedHotelID=4714207&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (JPY 3000 per person)](https://images.trvl-media.com/lodging/1000000/410000/402100/402063/1dc21c7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emisia Sapporo Shinsapporo - Hot tub - Spa - Free WiFi - Restaurant 8.8 Excellent 1,009 reviews CA $75 CA $91 total Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=402063&PinnedHotelID=402063&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12440000/12437800/12437749/1f8897f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Hotel Tsubaki Sapporo Toyohira - Free WiFi - Restaurant - Gym - Breakfast available 9.2 Wonderful 1,000 reviews CA $92 CA $111 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=12437749&PinnedHotelID=12437749&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1690000/1687100/1687035/bebf3da8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sapporo Prince Hotel Chuo-ku - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,000 reviews CA $81 CA $101 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=1687035&PinnedHotelID=1687035&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/111000000/110670000/110660500/110660456/416430c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SAPPORO HOTEL by GRANBELL Higashi - Spa - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 342 reviews CA $140 CA $157 total Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=110660456&PinnedHotelID=110660456&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (JPY 2800 per person)](https://images.trvl-media.com/lodging/5000000/4720000/4715800/4715703/76faee96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sapporo View Hotel Odori Park Sapporo City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,018 reviews CA $73 CA $88 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=4715703&PinnedHotelID=4715703&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/420000/416000/415947/dfad7a40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sapporo Excel Hotel Tokyu Chuo-ku - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 1,036 reviews CA $72 CA $88 total Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=415947&PinnedHotelID=415947&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3660000/3654000/3653978/69a6048d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn & Suites Sapporo Odori Park by IHG Sapporo City Centre - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 696 reviews CA $115 CA $127 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3653978&PinnedHotelID=3653978&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/5000000/4360000/4356000/4355962/6c29e42b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Resol Trinity Sapporo Sapporo City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,013 reviews CA $140 CA $170 total Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=4355962&PinnedHotelID=4355962&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 for adults and JPY 1,200 for children - 5 restaurants - A bar/lounge ### Restaurants on site - Daizen - Hyonmonro - Kaiji - LE BARATO - VIGNE ### Things to do - 9 hot tubs - Arcade/game room - Children's pool - Full-service spa - Gym - Hot springs - Indoor pool - Lazy river - Outdoor pool - Sauna - Waterslide ### Family friendly - Arcade/game room - Children's pool - In-room refrigerator - Indoor pool - Laundry facilities - Lazy river - Outdoor pool - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Conference space - Meeting rooms ### Outdoors - Garden ### Full-service spa - Facials - Hot/mineral springs - In-room massages - Manicures/pedicures - Public indoor bath (no minerals) - Sauna - Separate men/women areas in public bath - Spa open select days ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 11 floors - Banquet hall - Built in 1992 - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower/bathtub combination - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Air conditioning - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1200 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Children under 12 years old are not allowed in the spa without adult supervision Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Chateraise Chateraise Gateaux Kingdom Chateraise Gateaux Kingdom Hotel Resort Chateraise Gateaux Kingdom Sapporo Chateraise Gateaux Kingdom Sapporo Hotel Resort Gateaux Kingdom Gateaux Kingdom Sapporo Sapporo Gateaux Kingdom Chateraise Gateaux Kingdom Sapporo Hotel Spa Resort Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Resort Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Sapporo ## Frequently asked questions ### Does Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort have a pool? > Yes, this property has an indoor pool, an outdoor pool, and a children's pool. ### How much does it cost to stay at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort? > As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort on Dec 4, 2025 start from CA $116.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sapporo-Hotels-Chateraise-Gateaux-Kingdom-Sapporo-Hotel-And-Spa-Resort.h5233891.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort? > Check-out is at 11 AM. ### Where is Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort located? > Set in Sapporo, this family-friendly resort is within 6 mi (10 km) of Aoba Park, Moerenuma Park, and Shinkotoni Shrine. Sapporo Satoland and Hokkaido University Botanic Garden are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 6.4 Location ### 8.6 Staff & service ### 7.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 209 8 - Good 157 6 - Okay 55 4 - Poor 15 2 - Terrible 6 ### 8/10 Good #### David L Oct 22, 2025 Liked: Cleanliness, staff & service Facility is nice. A bit on the older side and not updated. Quaint old school bedside 60s light system. But would likely be a good short family getaway spot. ##### David L Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Verified traveller Jan 2, 2025 Liked: Cleanliness, staff & service, room comfort Loved buffet and onsen ##### Verified traveller Stayed 4 nights in Dec 2024 ### 8/10 Good #### Jane Jun 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The dinner buffet has so many delicious options and such high quality food that you should make it a priority to eat there. The hotel is definitely of the era in which it was built but I think that adds charm. The hotel does provide a free shuttle bus to the sapporo train station. If I come back to sapporo I highly expect to stay there again. ##### Jane Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### ひろひさ Nov 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good!!! ##### ひろひさ Stayed 1 night in Nov 2024 ### 4/10 Poor #### David Dec 21, 2024 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### The rooms need serious love The pool was nice that you can use it even in winter. But its probably better to just pay for the pool entrance and not stay at this hotel. The bed was very uncomfortable. The room was using archaic central heating and unable to adjust the room temperature. Had to open a window to air out the stuffy room. Even with the air purifier in the room, the room was very outdated. If they spent more money on upgraded the rooms to the 21st centurary, i think guest would have a more comfortable stay. Breakfast was ok. Nothing to write home about. ##### David Stayed 1 night in Dec 2024 ### 10/10 Excellent #### ? Nov 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食が美味しかったです。スタッフの方も丁寧に対応して下さりました。 ##### ? Stayed 1 night in Nov 2025 ### 10/10 Excellent #### ヒロユキ Oct 27, 2025 Liked: Amenities 食事は朝夕共とても美味しく、お風呂もゆっくり落ち着いた雰囲気で非常に良かったです。 今回3回目の宿泊ですが、また来たくなるホテルです。 ##### ヒロユキ Stayed 1 night in Oct 2025 ### 8/10 Good #### タカノリ Oct 13, 2025 Liked: Cleanliness, staff & service, amenities 夕食バイキングが良かった!プールが楽しかった! ##### タカノリ Stayed 1 night in Oct 2025 ### 8/10 Good #### コウスケ Sep 7, 2025 Liked: Staff & service 子連れに対するサービスが行き届いていてよかったです。 ただ、足を痛めていたので温泉に入るのに本館と別館を長い距離移動するのは辛かったです。あと、プールも歩けない子を抱っこして、階段を沢山降りたり、ロッカールームから長い距離を移動するので大変でした。 朝晩バイキングでしたが、メニューが違って楽しめました。味は飛び抜けて美味しいものはなかったですが、種類は沢山あって、落ち着いて食べることができました。シャトレーゼならではのデザートも充実していました。 2泊3日ぐらいすれば、もっと楽しめたのかもしれません。 ##### コウスケ Stayed 1 night in Sep 2025 ### 8/10 Good #### Kiichiro Sep 6, 2025 Liked: Amenities, property conditions & facilities 水泳の好きな私には最高のホテルです。いい大人ではありますがウォータースライダーにトライ。童心を思い出し楽しめました。 ##### Kiichiro Stayed 5 nights in Aug 2025 ### 6/10 Okay #### まい Sep 1, 2025 Liked: Staff & service 朝食も夕食もバイキング ##### まい Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ユウスケ Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応、素晴らしかったです！ ##### ユウスケ Stayed 1 night in Aug 2025 ### 8/10 Good #### ヒロユキ Aug 19, 2025 Liked: Staff & service プール、温泉を 利用するならとってもいい環境です ##### ヒロユキ Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### けいすけ Aug 17, 2025 初めてでしたが　対応も丁寧で　子供を中心に考えてあると感じられました また是非利用したいと思います ##### けいすけ Stayed 1 night in Aug 2025 ### 8/10 Good #### Ryo Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 温泉やプールなどの併設施設が良かった ##### Ryo Stayed 2 nights in Aug 2025 ### 6/10 Okay #### YUKI Aug 15, 2025 他のシャトレーゼホテルと同じサービスを期待してはいけない ##### YUKI Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Masami Aug 12, 2025 Liked: Staff & service, amenities, property conditions & facilities 温泉とプールがあり、そこが良かった。プールは夜間も２１時までやっており、ナイトプールが楽しめるのが良い。朝食もバイキングがあり、美味しかったです。 ##### Masami Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### タカキ Aug 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities こどもの楽しめるプールが広くてとても良かったです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/eee70705-8430-44e2-9d4b-ae0a84835215-1754904793417.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6220ce9c-f355-48f1-9203-a95bad841332-1754904829926.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### タカキ Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Takashi Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities プールと温泉の人がとにかく多かった。 ##### Takashi Stayed 1 night in Aug 2025 ### 8/10 Good #### Yoshiko Aug 7, 2025 朝食バフェは美味しい、ただケーキ類は大したことなく他のホテルと変わらない ただアイスキャンディーは食べ放題だがシャーベット系でアイスクリームではない ![](https://a.travel-assets.com/ugc/hotel-reviews/d696025b-a29d-4ecb-8328-fad701241c02-1754538577453.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bcf50dab-08bc-4578-a7a4-cc605d1a46e7-1754538577706.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yoshiko Stayed 7 nights in Jul 2025 ### 8/10 Good #### masaki Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ゆっくりできてよかった ##### masaki Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### めぐみ Jul 31, 2025 Liked: Staff & service, amenities 総合的に良かったです！ ##### めぐみ Stayed 1 night in Jul 2025 ### 6/10 Okay #### けいこ Jul 28, 2025 Disliked: Cleanliness, property conditions & facilities 年季の入っている物件の印象ですが お部屋綺麗で快適でした。 シャトレーゼのスイーツもいただき 美味しかった。スパも露天風呂とサウナなど 種類豊富でのんびりできました。 帰りのシャトルバスがチェックアウトの11時にも ホテルから出発してくれると良いなと思いました。 ありがとうございました。 ##### けいこ Stayed 1 night in Jul 2025 ### 6/10 Okay #### KOHKI Jul 28, 2025 Liked: Property conditions & facilities #### スタッフの努力 長年の老朽化は否めないが、その他でカバーされてると思われます。 ##### KOHKI Stayed 1 night in Jul 2025 ### 10/10 Excellent #### ショウキ Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 家族で出掛けましたが プールも温泉もバイキングも 大変満足出来ました！ また行きたいです！ ##### ショウキ Stayed 1 night in Jul 2025 ## 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