Title: Asari Classe Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Asari Classe Hotel Travelers recharge with aromatherapy sessions and indoor pool relaxation after active games of racquetball, squash or tennis in this peaceful natural setting ![Lobby](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/ce9b4a49.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/3a8bfa22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/817ae4ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Japanese-Western Room with Private Sauna & Onsen, Non-Smoking](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/a6bad36c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/50ef7481.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Asari Classe Hotel offers natural beauty, an indoor mineral hot spring (onsen), and a sauna. Guests can book a massage or join a yoga class before dining at two on-site restaurants serving international cuisine. Visitors praise the relaxing atmosphere. 8.6 Excellent ## Popular amenities - - Hot tub - Parking included - Spa - Pool - Gym ## Room options ### Check availability for these dates Tonight [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=6429864&PinnedHotelID=6429864&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 29 of 29 rooms ![Twin Room, Non Smoking](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/8efedad9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 7.8 Good 14 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer - 291 sq ft - Sleeps 2 - 2 Twin Beds ![Japanese Western Style Room with Open Air Bath, Non Smoking](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/253276fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room with Open Air Bath, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer - 581 sq ft - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/44b7d103.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room, Non Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer - 506 sq ft - Sleeps 3 - 3 Twin Beds ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/be8cf6d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer - 291 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/73dca11c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of House 8.0 Very good 2 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer - Sleeps 6 - 2 Twin Beds ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/4e91e30b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Non Smoking (20 Tatami mats) 8.0 Very good 1 review ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer - 398 sq ft - Sleeps 6 - 6 Twin Futons ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/c1ffce0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking (High Floor) 8.0 Very good 2 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer - 291 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Deluxe Triple Room, Non Smoking (with Sofa Bed)](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/6c569afd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room, Non Smoking (with Sofa Bed) ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Sofa bed Blackout drapes/curtains Shower/tub combination - 506 sq ft - Sleeps 4 - 3 Twin Beds and 1 Twin Sofa Bed ![Suite, 2 Single Beds, Non Smoking](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/be084f33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Twin Beds, Non Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer - 797 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 2 Twin Beds ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/8dd06a97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### High Floor Twin Room Non-smoking - Sleeps 3 ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/52c987f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Westen-Japanese Style Guest Room with Open-air Bath - Sleeps 4 ![Western Style Room with Open Air Bath, Non Smoking](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/00e44ca4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Style Room with Open Air Bath, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer - Sleeps 2 - 2 Twin Beds ![Premium Western Room Twin Beds with Private Onsen, Non-Smoking](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/a9879c09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Western Room Twin Beds with Private Onsen, Non-Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer - 549 sq ft - Sleeps 3 - 2 Double Beds and 1 Twin Sofa Bed ![Premium Japanese-Western Room with Private Sauna & Onsen, Non-Smoking](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/a6bad36c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Japanese-Western Room with Private Sauna & Onsen, Non-Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Blackout drapes/curtains Separate bedroom Shower/tub combination Hair dryer - 732 sq ft - Sleeps 5 - 2 Double Beds OR 3 Twin Futons ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/c1ffce0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin room with Sofa bed, Non Smoking ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Separate bedroom Sofa bed Blackout drapes/curtains Shower/tub combination - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/f04eebea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 2 Single bed - Sleeps 2 ### Run Of House - Sleeps 6 ### Deluxe Triple Room, Non Smoking (with Sofa Bed) - Sleeps 4 ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/47c3b44a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, Non Smoking (20 Tatami mats) - Sleeps 5 ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/63659d97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Room with Open Air Bath-Non Smoking - Sleeps 2 ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/8dd06a97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 3 ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/w651h440x0y0-09c49c51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Western Room Twin Beds with Private Onsen, Non-Smoking - Sleeps 3 ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/5173c196.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room - Non-Smoking - Sleeps 3 ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/1fec776b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Japanese-Western Room With Private Sauna & Onsen, Non-Smoking - Sleeps 5 ### Japanese Western Room - Sleeps 3 ### Deluxe Twin Room-Non-Smoking - Sleeps 2 ### Twin Room With Sofa Bed-Non-Smoking - Sleeps 3 ![1 bedroom, in-room safe, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/6ea8f7cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run Of House - Sleeps 4 ![Spa](https://images.trvl-media.com/lodging/7000000/6430000/6429900/6429864/6497f13a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Annex Twin With Bath, Mountain View - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Asari-Classe-Hotel.h6429864.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSapporo-Hotels-Asari-Classe-Hotel.h6429864.Hotel-Information) ## About the area Located in Otaru, Asari Classe Hotel is in the mountains and on a river. Asarigawa Hot Spring and Sasson Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Otarunai Lake and Otaru Canal. Don't miss out on a visit to Otaru Aquarium. Spend some time exploring the area's activities, including downhill skiing and snowboarding. [Visit our Otaru travel guide](https://www.expedia.ca/Otaru.dx6023780) [View more Resorts in Sapporo](https://www.expedia.ca/Sapporo-Resort-Hotels.d6054145-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.14507%2C141.04020&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Piz7qOR-hyakgh5u1JnrmBDWNv8=) Asarigawa Onsen 2-676, Otaru, Hokkaido, 047-0154 ### What's nearby - Ski Village Asari - 5 min walk - 0.4 km - Asarigawa Hot Spring - 5 min walk - 0.4 km - Shin Nihonkai Ferry - 7 min drive - 6.5 km - Otaru Canal - 8 min drive - 8.1 km - Otaru Tenguyama Ropeway - 9 min drive - 9.1 km ### Getting around - Asari Station - 9 min drive - Inaho Station - 18 min drive - New Chitose Intl. Airport (CTS) - 74 min drive ### Restaurants - ‪小樽らーめん 一期一会 - ‬3 min drive - ‪モスバーガー ウイングベイ小樽店 - ‬6 min drive - ‪テラスブラッセリー - ‬7 min drive - ‪Cocoro - ‬7 min drive - ‪山岡家 - ‬4 min drive ## About this property ### Asari Classe Hotel Resort near Asarigawa Hot Spring Located close to Asari Sky Loop and Sasson Golf Club, Asari Classe Hotel provides an indoor mineral hot spring (onsen), a grocery/convenience store, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a facial, or aromatherapy. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include racquetball/squash. In addition to laundry facilities and a hot tub, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool - Free self parking - Buffet breakfast (surcharge), hot springs on site, and an indoor tennis court - Free newspapers, a gift shop, and massage treatment rooms Room features All 130 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Toilets with electronic bidets, shower/tub combinations, and free toiletries - Refrigerators, electric kettles, and heating ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/23000000/22180000/22178300/22178269/1c7e348c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torifito Otaru Canal Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,008 reviews CA $68 CA $75 total Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=22178269&PinnedHotelID=22178269&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, dinner served, Japanese cuisine](https://images.trvl-media.com/lodging/3000000/2700000/2691200/2691166/9237fa0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Otaru Otaru - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,002 reviews CA $76 CA $92 total Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=2691166&PinnedHotelID=2691166&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5330000/5325000/5324946/398b0ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sonia Otaru Otaru - 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Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=113561769&PinnedHotelID=113561769&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Ski shuttle nearby - Free self parking on site - Limited onsite parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 per person - 2 restaurants - Snack bar/deli ### Restaurants on site - Fuushi - Sylphid ### Things to do - 2 outdoor tennis courts - Fitness classes - Full-service spa - Gym - Hot springs - Hot tub - Indoor pool - Indoor tennis court - Racquetball/squash - Sauna - Ski storage - Steam room - Yoga classes ### Family friendly - Grocery/convenience store - In-room refrigerator - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - In the mountains - On a river ### Full-service spa - Aromatherapy - Facials - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa open daily - Spa treatment rooms - Yukata (Japanese robes) ### Accessibility - Elevator ### More - 4 buildings - 8 floors - Banquet hall - Built in 1991 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 PM Minimum check-in age: 16 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from November 1 to April 30: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 2200 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention Pool access available from 10:00 AM to 9:00 PM The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Asari Classe Asari Classe Hotel Asari Classe Hotel Otaru Asari Classe Otaru Otaru Asari Classe Hotel Hokkaido Asari Classe Hotel Otaru Asari Classe Hotel Resort Asari Classe Hotel Resort Otaru ## Frequently asked questions ### Does Asari Classe Hotel have a pool? > Yes, this property has an indoor pool. Pool access is from 10:00 AM–9:00 PM. The pool is closed seasonally each year from November 1 to April 30. ### How much does it cost to stay at Asari Classe Hotel? > As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Asari Classe Hotel on Oct 14, 2025 start from CA $79.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sapporo-Hotels-Asari-Classe-Hotel.h6429864.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Asari Classe Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Asari Classe Hotel? > Self parking is free at this property. ### What time is check-in at Asari Classe Hotel? > Check-in start time: 3 PM; Check-in end time: 6 PM. After-hours check-in is not available. ### What time is check-out at Asari Classe Hotel? > Check-out is at 10 AM. ### Where is Asari Classe Hotel located? > Situated on a river, this spa resort is within 1 mi (2 km) of Asarigawa Hot Spring and Asari Sky Loop. Otarunai Lake and Sasson Golf Club are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Asari Classe Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 210 8 - Good 159 6 - Okay 56 4 - Poor 16 2 - Terrible 9 ### 8.4/10 Cleanliness ### 8.6/10 Staff & service ### 8.6/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 4/10 Poor #### Richard Aug 5, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Hotel room are old and air condition is very noisy ##### Richard Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Edson Jun 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Stayed in the western style room with open air hot tub. The room was quite spacious, especially compared to other hotels in Japan. The room came with a massage chair which we enjoyed. The hot tub was on the small side but was able to accommodate two adults, and the temperature was perfect! The dinner and breakfast at the hotel were both excellent. We only stayed one night but would have loved to stay longer ##### Edson Stayed 1 night in Jun 2025 ### 8/10 Good #### Michael Aug 2, 2025 Liked: Amenities . ##### Michael Stayed 3 nights in Jul 2025 ### 8/10 Good #### Herr-Ling Dec 30, 2023 Liked: Cleanliness, staff & service, amenities Onsen hotel ##### Herr-Ling Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Raffi Jun 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good way to Enjoy Otaru and surrounding areas Fantastic place to enjoy nature and the surrounding areas of Sapporo and Otaru. Staff was super helpful. Room was clean. Breakfast was awesome. Piano play at night during the week was actually one of the highlights just sitting and listening to live play for an hour. Having a car helps getting around as there really is not much within walking distance. Many of the frost staff spoke English, but it’s definitely a hotel more for Japanese tourists. Onsen was also pretty good with the outdoor and indoor parts. The location is prime for venturing out in a bunch of directions to explore. ##### Raffi Stayed 5 nights in Jun 2025 ### 8/10 Good #### Yuet-Lin Nov 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet neighborhood with nice just views. ##### Yuet-Lin Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Samantha Jan 9, 2024 Liked: Amenities Enjoyed my stay greatly . Would definitely come back. Extremely close to ski resort . Walking distance to ski lift ##### Samantha Stayed 2 nights in Jan 2024 ### 8/10 Good #### Tarnie Feb 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We loved the outdoor/indoor hot spring and sauna. The place was very clean and easy parking. My only complaint is the bed was very hard (we had a twin room). Otherwise a great place to stay! ##### Tarnie Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### MAN TAT Apr 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great dinner Dinner was great. Room so big. Breakfast and onsen were just acceptable. ##### MAN TAT Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### shane Feb 14, 2023 Liked: Staff & service, amenities, property conditions & facilities excellent half board. Rooms a bit old fashioned. Staff very good. Onsen great ##### shane Stayed 5 nights in Feb 2023 ### 8/10 Good #### Yick Cheong Oct 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sports facilities ##### Yick Cheong Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Christine Mar 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, clean, near bus station, near ski resort (0.3 mile). Excellent onset. But the mattress is too firm, hurt my back. ##### Christine Stayed 3 nights in Mar 2024 ### 6/10 Okay #### SAKAE Jul 27, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Service is good everyone was very professional! But room was pretty dirty and moldy. ##### SAKAE Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Chun Wah Keith Jul 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is perfect, except the strange smell in the lavatory . ##### Chun Wah Keith Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Gary Mar 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service is Amazing. The front desk manager is incredible. He even went so far as to call authorities when I didn’t come back from a backcountry expedition. They were ready to start the search if I hadn’t returned late that night. I am truly Grateful for his attention to detail because of the dangerous backcountry terrain. ##### Gary Stayed 3 nights in Feb 2023 ### 2/10 Terrible #### Dennison Jun 17, 2024 Disliked: Staff & service, property conditions & facilities The room was smelly with body odors. There are no towels in the room. The air condition is not working. No dinner available. Breakfast, for the price, should have been free. 30 minutes or more from town. ##### Dennison Stayed 1 night in Jun 2024 ### 6/10 Okay #### Rosing Jun 28, 2023 This hotel really need update the room we stay are old smell and outdated we are kind of disappointed because we so look forward to this stay but everything are not reach standard The gym is hot old with not much machine the pool need pay additional to go in it was just 1 indoor pool nothing exciting so don’t understand why they charge more on it and when check out they charge hotel fee ##### Rosing Stayed 1 night in Jun 2023 ### 6/10 Okay #### Jacob Feb 13, 2024 Liked: Cleanliness, staff & service Staff friendly. Dinner and breakfast were tasty. Close to ski field. But room is SO HOT. When we checked in we immediately turned off the heater. But hot air kept coming in from the vents. We opened our window all night to allow freezing air in to cool off. But did not sleep as we had to open and close window all night. We came for the onsen but didn’t use it because we didn’t want to get hot in the bath and then come back to hot room. No sleep. Sad stay. Not relaxing. ##### Jacob Stayed 1 night in Feb 2024 ### 2/10 Terrible #### JIXIANG Sep 22, 2024 Liked: Staff & service The hotel itself is very old, however it has been kept in the reasonable good condition. The room used to be smoking room, I can still Smell the cigarette smell in the room. There is a safe in the room, please use it! I got my stuff stolen without knowing it till one week later. It’s very difficult to even tell the hotel that my belongs got stolen 5days after I checked out the hotel. Please keep your valuable in a secured place. There is a young male housekeeper and I suspect it was him took my stuff. Apart from that, The hotel staff in the reception and the restaurant they are extremely polite and very friendly. I would still recommend to stay in this hotel but just be aware of your belongings ##### JIXIANG Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Asami Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 三連休楽しく過ごせました。 客室も4人1部屋でしたし、また泊まりたいなと思っています。 ##### Asami Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Fumie Sep 10, 2025 ##### Fumie Stayed 1 night in Sep 2025 ### 10/10 Excellent #### TADA Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities スタッフの方々がとても 親切でした ##### TADA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ???? Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋が広くて良かったです 昔ながらの旅館の雰囲気が楽しめました ##### ???? Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ?? Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 文句がない。完璧。また行きたい。 ##### ?? Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Katsuhito Aug 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 卓球施設は良いが料金が高い。 ##### Katsuhito Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Poderi Arcangelo](https://www.expedia.ca/San-Gimignano-Hotels-Poderi-Arcangelo.h1492186.Hotel-Information) > > [Hotel Birks Montreal](https://www.expedia.ca/Montreal-Hotels-Hotel-Birks-Montreal.h23002973.Hotel-Information) > > [Radisson Hotel Nice Airport](https://www.expedia.ca/Nice-Hotels-Park-Inn-By-Radisson-Nice-Airport-Hotel.h889870.Hotel-Information) > > [Hotels in Downtown Vancouver](https://www.expedia.ca/Downtown-Vancouver-Vancouver-Hotels.0-n6058432-0.Travel-Guide-Filter-Hotels) > > [Under Canvas Grand Canyon](https://www.expedia.ca/Grand-Canyon-Hotels-Under-Canvas-Grand-Canyon.h14861585.Hotel-Information) > > [Hotels in Norwalk](https://www.expedia.ca/Norwalk-Hotels.d9245.Travel-Guide-Hotels) > > [Ramada by Wyndham Ponoka](https://www.expedia.ca/Red-Deer-Hotels-Canalta-Ponoka.h1216216.Hotel-Information) > > [Hotels with Free Airport Shuttle in Hamilton](https://www.expedia.ca/Hamilton-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d3963-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [Waterpark Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-Waterpark-Hotels.0-0-d44-tWaterparkHotels.Hotel-Filter-Destinations) > > [Travelodge by Wyndham Windsor](https://www.expedia.ca/Windsor-Hotels-Travelodge-By-Wyndham-Windsor.h116384.Hotel-Information) > > [Luxury beach condo in Aria Ocean](https://www.expedia.ca/Nuevo-Vallarta-Hotels-Luxury-Beach-Condo-In-Aria-Ocean.h67450703.Hotel-Information) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Toronto (YYZ) to Tuguegarao (TUG)](https://www.expedia.ca/lp/flights/yyz/tug/toronto-to-tuguegarao) > > [Flights from Goffs (YHZ) to Nadi (NAN)](https://www.expedia.ca/lp/flights/yhz/nan/halifax-to-nadi) > > [Flights from Vancouver (YVR) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yvr/mco/vancouver-to-orlando) > > [Flights from Kamloops (YKA) to Castlegar (YCG)](https://www.expedia.ca/lp/flights/yka/ycg/kamloops-to-castlegar) > > [Flights from Toronto (YYZ) to Londonderry (LDY)](https://www.expedia.ca/lp/flights/yyz/ldy/toronto-to-londonderry) > > [Flights from London (YXU) to Regina (YQR)](https://www.expedia.ca/lp/flights/yxu/yqr/london-to-regina) > > [Flights from Toronto (YYZ) to Fort Lauderdale (FLL)](https://www.expedia.ca/lp/flights/yyz/fll/toronto-to-fort-lauderdale) > > [Flights from Calgary (YYC) to Alberta (YJP)](https://www.expedia.ca/lp/flights/yyc/yjp/calgary-to-jasper) > > [Flights from Toronto (YYZ) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yyz/yeg/toronto-to-edmonton) ### Cars > [Sportscar Car Rentals in Victoria](https://www.expedia.ca/Sportscar-Car-Rentals-In-Victoria.d4138-tSportscar.Car-Rental-Guide-Class) > > [Van Car Rentals in Italy](https://www.expedia.ca/Van-Car-Rentals-In-Italy.d86-tVan.Car-Rental-Destination-Class) ### Activities > [Things to do in Whitby](https://www.expedia.ca/Things-To-Do-In-Whitby.d182692.Travel-Guide-Activities) ### Packages > [Queen's Staircase](https://www.expedia.ca/Queens-Staircase-Downtown-Nassau.d6071125.Vacation-Attraction) > > [Vietnam Vacations](https://www.expedia.ca/Vietnam.d194.Destination-Travel-Guides)