[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Sao Paulo Pamplona Hotel Garden terrace offers a breath of fresh air while the gym provides workout options at this hotel that balances relaxation with urban convenience ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/4c43982f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children's activities](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/29c86519.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/09f7dbb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/227db187.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/18566e9d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Oscar Freire Street, the Mercure Sao Paulo Pamplona Hotel provides a quiet retreat with modern touches. Travelers can start their day with breakfast at Le Jadys Pamplona restaurant, relax in the sauna or steam room, and connect using the complimentary in-room WiFi. 8.2 Very good ## Popular amenities - - Pool - Gym - Room service - Parking available - Pet-friendly ## Room options ### Check availability for these dates Tonight [Oct. 20 - Oct. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 21 - Oct. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1376378&PinnedHotelID=1376378&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/64377936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.0 Very good 25 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Rainfall showerhead Private bathroom - 452 sq ft - City view - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/901f15b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Superior Room, 1 Double Bed ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Hair dryer Bathrobes - 452 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/901f15b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Mobility Accessible 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Hair dryer Rainfall showerhead - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ![Superior Room, 3 Single Beds](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/ec25d71c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 3 Twin Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Rainfall showerhead Private bathroom - Sleeps 3 - 3 Twin Beds ![Superior Room, Multiple Beds](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/6bde0e8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Rainfall showerhead Private bathroom - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/2000000/1380000/1376400/1376378/6f5cd7f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds 8.8 Excellent 3 reviews ### Highlights Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains Separate bedroom Hair dryer Rainfall showerhead - 452 sq ft - 1 bedroom - City view - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Emiliano Suite](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/700000/692900/692827/df30fd37_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Emiliano Jardim Paulista - 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Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,009 reviews CA $159 CA $190 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Sao-Paulo-Hotels-Staybridges-Suites-Sao-Paulo.h985064.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=ba00c900-9bdf-4b48-b68e-b78efe720394&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/450000/444100/444043/6234a6d9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Mercure Sao Paulo Ibirapuera Vila Mariana - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 632 reviews CA $194 CA $204 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Sao-Paulo-Hotels-Grand-Mercure-Sao-Paulo-Ibirapuera.h444043.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=ba00c900-9bdf-4b48-b68e-b78efe720394&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Pamplona-Hotel.h1376378.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Mercure-Sao-Paulo-Pamplona-Hotel.h1376378.Hotel-Information) ## About the area Located in Jardins, a neighborhood in São Paulo, Mercure Sao Paulo Pamplona Hotel is in the entertainment district and near a boardwalk/promenade. São Paulo Museum of Art and Municipal Theatre of São Paulo are cultural highlights, and travelers looking to shop may want to visit Paulista Avenue and Shopping Cidade São Paulo. Oscar Freire Street and Paulista Shopping Center are two other places to visit that come recommended. [Visit our São Paulo travel guide](https://www.expedia.ca/Sao-Paulo.dx3074) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.56848%2C-46.65830&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rrATw8R9asfDEDhAo5y906zJiWI=) Rua Pamplona 1315 - Jardins, São Paulo, SP, 1405002 ### What's nearby - Oscar Freire Street - 6 min walk - 0.6 km - Paulista Avenue - 9 min walk - 0.8 km - São Paulo Museum of Art - 11 min walk - 1.0 km - Hospital Sírio-Libanês - 17 min walk - 1.5 km - Ibirapuera Park - 17 min walk - 1.5 km ### Getting around - Fradique Coutinho Station - 5 min drive - Trianon-Masp Station - 9 min walk - São Paulo (CGH-Congonhas) - 17 min drive ### Restaurants - ‪Colibri Padaria Artesanal - ‬3 min walk - ‪Laranjinha - ‬2 min walk - ‪Veridiana - ‬2 min walk - ‪Trattoria do Sargento - ‬1 min walk - ‪Mary Ann Apple Factory - ‬2 min walk ## About this property ### Mercure Sao Paulo Pamplona Hotel Upscale hotel near Oscar Freire Street Located close to Paulista Avenue and São Paulo Museum of Art, Mercure Sao Paulo Pamplona Hotel provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, BOULANGERIE CARIOCA, offers breakfast, lunch, and dinner. In addition to a gym and conference space, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices). You'll also enjoy perks such as: - An outdoor pool along with sun loungers - Buffet breakfast (surcharge), valet parking (surcharge), and express check-out - A water dispenser, a 24-hour front desk, and coworking spaces - A living plant wall, tour/ticket assistance, and a porter/bellhop Room features All 64 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like late night room service and free WiFi. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and eco-friendly toiletries - 55-inch Smart TVs with cable channels - Wardrobes/closets, free infant beds, and electric kettles ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Gazebo](https://images.trvl-media.com/lodging/1000000/440000/430600/430561/1c0928f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Trianon Paulista Jardins - Pool - Breakfast included - Free WiFi - Restaurant 8.8 Excellent 1,014 reviews CA $122 CA $130 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=430561&PinnedHotelID=430561&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/670000/664200/664189/1eab873b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham São Paulo Paulista Jardins - Pool - Breakfast included - Pet-friendly - Parking included 8.0 Very good 1,035 reviews CA $113 CA $119 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=664189&PinnedHotelID=664189&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; 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Italian cuisine ](https://images.trvl-media.com/lodging/17000000/16170000/16163400/16163328/dfc9386a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cadoro Sao Paulo Consolação - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,023 reviews CA $177 CA $185 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=16163328&PinnedHotelID=16163328&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Secured, covered valet parking on site (BRL 35 per night) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 70 per person - A restaurant ### Restaurants on site - BOULANGERIE CARIOCA ### Things to do - Gym - Outdoor pool ### Family friendly - In-room crib - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - 1,076 square feet of conference space - Coworking space - Meeting room ### Outdoors - Garden - Pool loungers - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Braille/raised signage - Elevator (32 inch wide door) - Handrails in stairways (35 inches high) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (29 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 17 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1992 - Comprehensive recycling policy - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Living plant wall - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with cable channels ### Food and drink - Champagne service - Electric kettle - Free bottled water - Late-night room service - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Laptop workspace - LED lighting - Mobile key entry - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 100 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls and litter boxes are available ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for BRL 105.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately BRL 70 per person - Covered valet parking fee: BRL 35 per night - Pet fee: BRL 100 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: BRL 105.0 per night - Service fee: BRL 5 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Mercure Pamplona Sao Paulo Mercure Pamplona Mercure Pamplona Hotel Mercure Sao Paulo Pamplona Mercure Sao Paulo Pamplona Hotel Mercure Sao Paulo Pamplona Brazil Mercure Sao Paulo Pamplona Mercure Sao Paulo Pamplona Hotel Hotel Mercure Sao Paulo Pamplona Hotel São Paulo Mercure Sao Paulo Pamplona Hotel Hotel São Paulo ## Frequently asked questions ### Does Mercure Sao Paulo Pamplona Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Mercure Sao Paulo Pamplona Hotel? > As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Mercure Sao Paulo Pamplona Hotel on Nov 16, 2025 start from CA $104.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sao-Paulo-Hotels-Mercure-Sao-Paulo-Pamplona-Hotel.h1376378.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Sao Paulo Pamplona Hotel pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 100 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Mercure Sao Paulo Pamplona Hotel? > Valet parking is available for BRL 35 per night. ### What time is check-in at Mercure Sao Paulo Pamplona Hotel? > Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Mercure Sao Paulo Pamplona Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Mercure Sao Paulo Pamplona Hotel located? > Located in Jardins, this hotel is within a 10-minute walk of Oscar Freire Street, Paulista Avenue, and Shopping Cidade São Paulo. São Paulo Museum of Art and Nove de Julho Hospital are also within 1 mi (2 km). Trianon-Masp Station is 9 minutes by foot and Brigadeiro Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Sao Paulo Pamplona Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.6 Location ### 8.2 Staff & service ### 8.2 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 296 8 - Good 248 6 - Okay 114 4 - Poor 35 2 - Terrible 33 ### 8/10 Good #### Matthew Jul 2, 2025 Disliked: Property conditions & facilities Good size room and very nice breakfast. Everything worked well, but the hotel is run down and in need of repair. ##### Matthew Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Van Apr 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel, nice and central Good hotel, very central and in a nice area. Walking distance to all main tourist attractions and also some nice little local restaurants within quick walking distance ##### Van Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Matthew Jul 21, 2025 Convenient location at a reasonable price. However, the hotel is old and in need of an upgrade. Rooms are a bit run down. ##### Matthew Stayed 1 night in Jul 2025 ### 8/10 Good #### Jason Jan 1, 2024 Liked: Cleanliness, staff & service, room comfort #### Comfortable hotel in nice area. Very friendly staff, comfortable room with a very comfortable bed, the bathroom was fine but could benefit from renovation. Breakfast was basic but very nice - enough variety of hot and cold food. Good location in safe area. ##### Jason Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### James Richard Apr 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the property was in an excellent location. close to the metro and shopping. Very clean. Staff very helpful. Would definitely stay again or recommend anyone to stay there ##### James Richard Stayed 9 nights in Apr 2024 ### 4/10 Poor #### siyoung May 25, 2025 Liked: Cleanliness, property conditions & facilities The accommodation was satisfactory, but the paint fumes from the restaurant renovation inside were so strong that I felt dizzy after just a few minutes. ##### siyoung Stayed 6 nights in May 2025 ### 10/10 Excellent #### Robert Dec 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service, beyond compare The desk manager was very kind and super helpful - many thanks to Vittoria! The room was perfect and location ideal. A very xute pool and delicious buffet that includes jot food. All the staff was excellent in fact. ##### Robert Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Giovani Nov 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, spacious room, okay breakfast I was quite happy with my stay at Mercure Pamplona. The room is very spacious and comfortable, the location is excellent - near attractions, metro and good restaurants - and teh condition of the facilities is great. I would only say that hot food options for breakfast are not the best. But this may be a case of preference only. I would be more than happy to stay there again nonetheless. ##### Giovani Stayed 3 nights in Oct 2023 ### 8/10 Good #### Verified traveller Jul 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My stay My stay overall was solid. There was some miscommunication a couple times with the front desk involving multiple workers depending on the time you caught them. Checking in one of the rooms had a few things not prepared. ##### Verified traveller Stayed 6 nights in Jul 2024 ### 2/10 Terrible #### Felipe Jan 20, 2025 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities Terrible! Hotel is being refurbished, and there's noise and dust everywhere! Also I've choose the hotel to use the pool, and guess what? Pool is closed, also gym! Terrible, terrible! ##### Felipe Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Yichen Jan 23, 2024 Disliked: Cleanliness A bit old and not very clean. I saw some stains on sofa and got flea bite from the pillow on the bed. ##### Yichen Stayed 3 nights in Jan 2024 ### 8/10 Good #### Geovany Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Realmente el hotel muy bonito seguro cómodo. ##### Geovany Stayed 4 nights in Aug 2025 ### 8/10 Good #### Luca Aug 29, 2025 Liked: Cleanliness ##### Luca Stayed 4 nights in Aug 2025 ### 8/10 Good #### Luciana Aug 3, 2025 Liked: Cleanliness, staff & service ##### Luciana Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Juan Pablo Jul 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Recomendable ##### Juan Pablo Stayed 4 nights in Jul 2025 ### 4/10 Poor #### Adriana Jul 8, 2025 Liked: Property conditions & facilities, room comfort #### Pessima manutenção no banheiro Ponto do hotel excelente , com restaurantes , conveniência , shopping perto . Meu banheiro estava entupido . Solicitei mudar de quarto , eles falaram que não havia necessidade pois arrumariam . Só consegui mudar no outro dia , pq falei que me recusava a ficar nessas condições. Sugiro fazer conferência na manutenção antes de hospedar alguém . ##### Adriana Stayed 3 nights in Jun 2025 ### 4/10 Poor #### João Jul 3, 2025 Disliked: Property conditions & facilities, room comfort ##### João Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Leandro Jul 3, 2025 ##### Leandro Stayed 3 nights in Jun 2025 ### 8/10 Good #### KARINA A Jun 27, 2025 Liked: Staff & service, property conditions & facilities ##### KARINA A Stayed 1 night in Jun 2025 ### 6/10 Okay #### Verified traveller Jun 21, 2025 Liked: Cleanliness #### Pelo preço deveria ser melhor Ok. Pelo preço poderia oferecer mais. As cortinas estavam um pouco empoeiradas e o quarto já apresenta sinais do tempo. ##### Verified traveller Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Stephan Jun 17, 2025 ##### Stephan Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Felipe Jun 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Felipe Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### jaime Jun 5, 2025 ##### jaime Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Cleireanny O. May 21, 2025 Hotel 3 estrelas baixo, travesseiros péssimos, hotel com escada e nao tem ajudante pra ajudar subir malas, café da manhã ruim, elevador demorado, academia só com aparelhos de aeróbico. Deixou muito a desejar pra se intitular 4 estrelas. ##### Cleireanny O. 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