Title: Kera Smart Hostel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=12261208&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kera Smart Hostel ## Photo gallery for Kera Smart Hostel ![Outdoor banquet area - Kera Smart Hostel (São Paulo)](https://images.trvl-media.com/lodging/13000000/12270000/12261300/12261208/46c70a62.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast area - Kera Smart Hostel (São Paulo)](https://images.trvl-media.com/lodging/13000000/12270000/12261300/12261208/40a2ae48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Kera Smart Hostel (São Paulo)](https://images.trvl-media.com/lodging/13000000/12270000/12261300/12261208/72ead6f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Suite, 1 Double Bed - Kera Smart Hostel (São Paulo)](https://images.trvl-media.com/lodging/13000000/12270000/12261300/12261208/558ceadc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Kera Smart Hostel (São Paulo)](https://images.trvl-media.com/lodging/13000000/12270000/12261300/12261208/385171d0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Kera Smart Hostel, you can look forward to a terrace, a garden, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar. ## Reviews 7.4 Good ## Popular amenities - Free WiFi - Bar - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=12261208&PinnedHotelID=12261208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=12261208&PinnedHotelID=12261208&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=12261208&PinnedHotelID=12261208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=12261208&PinnedHotelID=12261208&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=12261208&PinnedHotelID=12261208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=12261208&PinnedHotelID=12261208&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=12261208&PinnedHotelID=12261208&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=12261208&PinnedHotelID=12261208&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Studio Suite, 1 Double Bed ![Deluxe Studio Suite, 1 Double Bed](https://images.trvl-media.com/lodging/13000000/12270000/12261300/12261208/558ceadc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, 1 Double Bed ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Air conditioning Hypo-allergenic bedding Pillowtop bed Heating - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Economy Single Room, 1 Bedroom ![Hypo-allergenic bedding, pillowtop beds, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12270000/12261300/12261208/bf658955.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Single Room, 1 Bedroom ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Hypo-allergenic bedding Pillowtop bed Heating 3 bathrooms - 76 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Comfort Single Room ![Comfort Single Room](https://images.trvl-media.com/lodging/13000000/12270000/12261300/12261208/7ba7c255.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Hypo-allergenic bedding Heating Pillowtop bed Fan - City view - 75 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for City Twin Room ![City Twin Room](https://images.trvl-media.com/lodging/13000000/12270000/12261300/12261208/a876aec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Twin Room ### Highlights Separate dining area Hypo-allergenic bedding Pillowtop bed 3 bathrooms Daily housekeeping Mobile key entry - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/2000000/1080000/1072000/1071911/933bd0fb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Sao Paulo Parque Anhembi by IHG Santana - Pool - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 1,002 reviews CA $132 CA $152 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Sao-Paulo-Hotels-Holiday-Inn-Sao-Paulo-Parque-Anhembi.h1071911.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=a37cab51-c148-4ac5-96ca-895d099f43c4&top_cur=CAD) Ad ![Indoor pool, outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15910000/15902900/15902804/5a0b3ad3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palacio Tangara, Oetker Hotels Vila Andrade - Pool - Spa - Pet friendly - Free WiFi 9.6 Exceptional 1,001 reviews CA $992 CA $1,041 total includes taxes & fees Mar 18 - Mar 19 [](https://www.expedia.ca/Sao-Paulo-Hotels-Palacio-Tangara-An-Oetker-Collection-Hotel.h15902804.Hotel-Information?chkin=2026-3-18&chkout=2026-3-19&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=a37cab51-c148-4ac5-96ca-895d099f43c4&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/990000/985100/985064/c9a4dc4d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridges Suítes São Paulo by IHG Itaim Bibi - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 1,014 reviews CA $181 CA $192 total includes taxes & fees Mar 27 - Mar 28 [](https://www.expedia.ca/Sao-Paulo-Hotels-Staybridges-Suites-Sao-Paulo.h985064.Hotel-Information?chkin=2026-3-27&chkout=2026-3-28&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=a37cab51-c148-4ac5-96ca-895d099f43c4&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/905800/905737/c39cdd80_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Mercure SP Itaim Bibi Itaim Bibi - Pool - Pet friendly - Free WiFi - Restaurant 9.0 Wonderful 974 reviews CA $228 CA $240 total includes taxes & fees Mar 28 - Mar 29 [](https://www.expedia.ca/Sao-Paulo-Hotels-Grand-Mercure-SP-Itaim-Bibi.h905737.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=a37cab51-c148-4ac5-96ca-895d099f43c4&top_cur=CAD) Ad ![Chalé Shiva](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3220000/3210900/3210843/7b9c65e0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Unique Garden Terra Preta - Spa - Pet friendly - Parking included - Free WiFi 9.8 Exceptional 212 reviews CA $1,008 CA $1,058 total includes taxes & fees Mar 11 - Mar 12 [](https://www.expedia.ca/Sao-Paulo-Hotels-Hotel-Unique-Garden.h3210843.Hotel-Information?chkin=2026-3-11&chkout=2026-3-12&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=a37cab51-c148-4ac5-96ca-895d099f43c4&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Kera-Smart-Hostel.h12261208.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Kera-Smart-Hostel.h12261208.Hotel-Information) ## About the area Pinheiros, a neighborhood in São Paulo, is home to Kera Smart Hostel. Travelers eager for a bit of culture can stop by Vibra São Paulo, while those who have shopping on the agenda may want to visit Paulista Avenue and Oscar Freire Street. Looking to enjoy an event or a game? See what's going on at Allianz Parque or Morumbi Stadium. [Visit our São Paulo travel guide](https://www.expedia.ca/Sao-Paulo.dx3074) [View more Hostels in Sao Paulo](https://www.expedia.ca/Sao-Paulo-Hostels.d180023-aaHostels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.54756%2C-46.68989&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ubkHPD3ErdJfIJRKeroZ7bXRxtU=) Praça Baronesa de Bocaina, 131, São Paulo, SP, 05440-030 ### What's nearby - ![Aerial Shot of Avenue Brigadeiro Faria Lima, Sao Paulo, Brazil](https://images.trvl-media.com/place/808650379206160384/24f8cb55-b4e4-48a9-afd4-62db63c5c5df.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Brigadeiro Faria Lima Avenue 4 min drive \- 1.8 km - ![Cidade Paisagem Urbana Prédios São Paulo Jardins Oscar Freire Construção Comércio Brasil ](https://images.trvl-media.com/place/6160882/123717a7-a7c3-436e-a457-51e051137839.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Oscar Freire Street 6 min drive \- 2.5 km - Batman's Alley 16 min walk \- 1.4 km - Unibes Cultural 18 min walk \- 1.5 km - Instituto Tomie Ohtake 5 min drive \- 2.1 km ### Getting around - Vila Madalena Station 2 min walk - Fradique Coutinho Station 4 min drive - São Paulo/Guarulhos Intl. Airport 44 min drive ### Restaurants - Santa Marta Pães 1 min walk - Pé pra Fora 4 min walk - Panificadora Flor do Sumaré 2 min walk - Cuscuz da Irina 5 min walk - McDonald's 4 min walk ## About this property ### Kera Smart Hostel Hostel near Oscar Freire Street You can look forward to a terrace, a garden, and a library at Kera Smart Hostel. In addition to a bar, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A roundtrip airport shuttle (surcharge), express check-out, and concierge services - Luggage storage, tour/ticket assistance, and a TV in the lobby - Multilingual staff Room features All guestrooms at Kera Smart Hostel offer comforts such as separate dining areas, as well as amenities like free WiFi. Extra conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge) - 3 bathrooms with showers - Separate dining areas and daily housekeeping ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/101000000/100330000/100328500/100328461/59639d21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlie Harmonia Vila Madalena Pinheiros - Kitchen - Free WiFi - Air conditioning - Microwave 9.0 Wonderful 90 reviews CA $44 CA $83 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=100328461&PinnedHotelID=100328461&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/94000000/93500000/93494500/93494460/28ebea02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oh Madalena Hostel Pinheiros - Free WiFi - Restaurant - Bar - Housekeeping 9.0 Wonderful 17 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=93494460&PinnedHotelID=93494460&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, Smoking](https://images.trvl-media.com/lodging/123000000/122910000/122904800/122904713/5eb16af0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio com Varanda a 280m da Esta o Vila Madalena Alto de Pinheiros - Free WiFi - Gym CA $239 CA $299 total includes taxes & fees Mar 11 - Mar 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=122904713&PinnedHotelID=122904713&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Casal | Balcony](https://images.trvl-media.com/lodging/92000000/91120000/91113000/91112973/ace441ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlie Girassol Vila Madalena Pinheiros - Pool - Kitchen - Free WiFi - Air conditioning 8.4 Very good 39 reviews CA $41 CA $80 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=91112973&PinnedHotelID=91112973&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/90000000/89390000/89385000/89384954/2d2d5e16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NOON VILA MADALENA Perdizes - Pool - Kitchen - Pet friendly - Free WiFi 9.8 Exceptional 161 reviews CA $132 CA $139 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=89384954&PinnedHotelID=89384954&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/101000000/100850000/100848600/100848520/8ba5b564.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Helbor Edition Vila Madalena Pinheiros - Pool - Free WiFi 8.8 Excellent 9 reviews CA $55 CA $106 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=100848520&PinnedHotelID=100848520&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio | Lobby](https://images.trvl-media.com/lodging/122000000/121010000/121007900/121007870/cf5f8960.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TrevizZo Harmonia da Vila Pinheiros - Kitchen - Pet friendly - Free WiFi - Air conditioning 10 Exceptional 1 review CA $45 CA $95 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=121007870&PinnedHotelID=121007870&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment | Interior](https://images.trvl-media.com/lodging/106000000/105170000/105165500/105165458/2cf9580a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studios Vila Madalena | Delfhy Alto de Pinheiros - Kitchen - Pet friendly - Free WiFi - Air conditioning 9.8 Exceptional 7 reviews CA $53 CA $98 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=105165458&PinnedHotelID=105165458&HadPinnedHotel=true®ionId=-1&adults=2) ![Business Studio (508540) | Private kitchen](https://images.trvl-media.com/lodging/105000000/104820000/104815700/104815651/d536e61f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 360 Mirante Vila Madalena Alto de Pinheiros - Kitchen - Washer - Free WiFi - Air conditioning 8.4 Very good 25 reviews CA $38 CA $99 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=104815651&PinnedHotelID=104815651&HadPinnedHotel=true®ionId=-1&adults=2) ![Land view from property](https://images.trvl-media.com/lodging/118000000/117930000/117924900/117924833/f416c18a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spin Stays Perdizes - Pool - Free WiFi - Air conditioning - Laundry 9.2 Wonderful 12 reviews CA $65 CA $108 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=117924833&PinnedHotelID=117924833&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=12261208&PinnedHotelID=12261208&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12261208,100328461,93494460,122904713,91112973) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Limited onsite parking ### Food and drink - A bar/lounge ### Things to do - Library - TV in common areas ### Family friendly - Rollaway/extra bed (surcharge) - Separate in-room dining area ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 1 building - 2 floors - Art Deco architecture - Built in 2014 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - 3 shared bathrooms - Shower - Towels provided ### Food and drink - Separate dining area ### More - Iron/ironing board on request - Mobile key entry ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Late check-in fee for check-in between midnight and 3:00 AM Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - midnight Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for BRL 58.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: BRL 300 per vehicle (roundtrip) - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between midnight and 3:00 AM - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: BRL 58.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Kera Smart Hostel Sao Paulo Kera Smart Hostel Kera Smart Sao Paulo Kera Smart Kera Smart Hostel Sao Paulo, Brazil Kera Smart Hostel São Paulo Kera Smart Hostel Hostel/Backpacker accommodation Kera Smart Hostel Hostel/Backpacker accommodation São Paulo ## Frequently asked questions ### Is Kera Smart Hostel pet-friendly? ### How much is parking? ### What time is check-in at Kera Smart Hostel? ### What time is check-out at Kera Smart Hostel? ### Does Kera Smart Hostel provide a shuttle to the airport? ### Where is Kera Smart Hostel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kera Smart Hostel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.8 Location ### 7.6 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 3 8 - Good 4 6 - Okay 4 4 - Poor 0 2 - Terrible 1 ## Reviews ### 8/10 Good #### Beatriz Nov 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Receosa com o site Foi ok, como esperado. Única crítica é ao site ou a organização do hostel quanto a identificação da reserva com café da manhã grátis. Eu fiz a reserva contando com isso e na hora do café fui surpreendida com uma cobrança, ao questionar a atendente ela disse que na organização dela a reserva constava como de outro site, o qual não disponibiliza café grátis. Enfim, no final tudo foi acertado, mas fiquei receosa com a utilização do site hoteis.com novamente. ##### Beatriz Stayed 3 nights in Oct 2019 ### 8/10 Good #### Verified traveller Apr 22, 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Problemas com privacidade e barulhos Não tive grandes problemas com a estadia, o hostel tem uma localização incrível e fomos bem tratados a todo tempo. Entretanto, o quarto me deixou um pouco incomodado devido dar a porta para a recepção, com o agravante de que a parede é em drywall, muito fina e dá pra ouvir tudo por ela. Devido a péssima acústica do quarto custamos a dormir uma noite, pois o portão do hostel rangia demais e tinha um ser humano abençoado abrindo e fechando a cada 30segundos, com um barulho insuportável. Além disso alguém também estava batendo algum objeto toda hora em plena meia noite, neste horário havia funcionário no hostel e não percebi ninguém pedindo ao perturbador para fazer silêncio. A janela do quarto também tem uma cortina que dá pra ver tudo por ela, tive que improvisar com a toalha para tapar. ##### Verified traveller Stayed 4 nights in Apr 2019 ### 8/10 Good #### Verified traveller Nov 26, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Preço e localização Hostel é bom para quem gosta de economizar além de ter uma ótima localização ##### Verified traveller Stayed 1 night in Nov 2017 ### 2/10 Terrible #### Verified traveller Oct 30, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Experiencia no Kera Smart HOSTEL Não gostei pois tinha gente cheirando mal no meu quarto. Quando fui embora a moça demorou cerca de 15 minutos para aparecer para então eu fazer o checkin. ##### Verified traveller Stayed 1 night in Oct 2017 ### 6/10 Okay #### Verified traveller Jun 5, 2017 #### Sem ressarcimento da diferença No site não informava o horário do café da manhã, que começada as 8h. infelizmente não pude tomar o café porque tinha que estar no serviço as 08h. Perguntei se não poderiam devolver a diferença do valor, pois no site tinha diferença entre diária com café da manhã e sem, mas não me devolveram. Se eu soubesse do horário que era servido o café, teria feito a reserva sem café da manhã. ##### Verified traveller Stayed 3 nights in May 2017 ### 6/10 Okay #### Verified traveller Jul 12, 2016 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, room comfort #### Vantagens e Desvantagens A localização é excelente, bem próxima ao Metro Vila Madalena e ao terminal de ônibus, alem de ficar numa região bastante movimentada. Fui muito bem recepcionada, e todos os membros da equipe são muito prestativos e educados. Encontrei o ambiente limpo e organizado, o banheiro que estava sempre impecável. O café da manhã era satisfatório. Precisei sair antes do prazo que eu havia pago e consegui acertar tudo sem prejuízos com o membro da equipe que estava na hora. No anúncio da expedia encontrei a seguinte informação, entre parenteses vou informar a realidade do que ocorreu: Comodidades do quarto Serviço de limpeza diário (o serviço de limpeza do quarto não é feito diariamente, e embora o ambiente geral do hostel seja bem limpo achei desrespeito pela propaganda enganosa) Apenas chuveiro (ok) Ferro/tábua de passar roupa (ok) Cortinas blackout (no quarto individual não havia cortina nenhuma, e o barulho de conversas e carros após as 7hera bem incômodo mesmo com as duas janelas fechadas) Wi-Fi grátis (ok, apenas ficava péssima a conexão após as 22h) Banheiro parcialmente aberto (essa situação foi confusa pra mim, pois eu havia entendido pelo anuncio e pelas fotos que o quarto individual possuia banheiro com acesso individual, mas na vdd temos que usar o banheiro coletivo) A cama era PÉSSIMA. Tinha a grade torta e dormi mal todas as noites ficando com bastante dor na coluna. Todos os produtos que comprei na lanchonete estavam vencidos. Não pedi reembolso, mas alertei a equip ##### Verified traveller ### 10/10 Excellent #### Jefferson, SP Mar 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good !!! Foi apenas 1 dia para descanso após uma exaustiva madrugada !! ##### Jefferson ### 8/10 Good #### Verified traveller Mar 27, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito boa! Só dormia no hotel, passava o dia fazendo curso.Nunca havia me hospedado em um Hostel, mas gostei, mais barato que um hotel e atendeu minhas necessidades,vale a pena. ##### Verified traveller ### 6/10 Okay #### Ed Feb 29, 2016 #### Opção econômica, ao lado metro V Madalena Boa. Ambiente simples, mas de muito bom gosto, limpeza adequada. ##### Ed ### 10/10 Excellent #### Verified traveller Mar 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Mar 2018 ### 6/10 Okay #### Verified traveller Oct 25, 2016 Liked: Cleanliness, property conditions & facilities ##### Verified traveller ### 10/10 Excellent #### fabio Jan 28, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### fabio