Title: Charlie Itaim - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=62601363&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Charlie Itaim Apartment with free parking, near Ibirapuera Park ## Photo gallery for Charlie Itaim ![Property amenity - Charlie Itaim (São Paulo)](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/df8f12cf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Charlie Itaim (São Paulo)](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/392a604d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch - Charlie Itaim (São Paulo)](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/8ff35e1a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Charlie Itaim (São Paulo)](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/9c90cf78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Charlie Itaim (São Paulo)](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/1d45c2ec.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Charlie Itaim provides amenities like laundry facilities and a gym. Stay connected with free in-room WiFi. ## Reviews 8.2 Very good ## Popular amenities - Pool - Kitchen - Gym - Laundry - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 17 - Dec. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=62601363&PinnedHotelID=62601363&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Standard Studio, 1 Double Bed ![Standard Studio, 1 Double Bed](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/13339f9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 1 Double Bed ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer LCD TV Hypo-allergenic bedding Private bathroom Microwave Coffee/tea maker - 431 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Studio, 2 Twin Beds ![Standard Studio, 2 Single Beds | Bathroom](https://images.trvl-media.com/lodging/63000000/62610000/62601400/62601363/14030ae0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio, 2 Twin Beds ### Highlights Air conditioning Kitchen Full-sized refrigerator/freezer LCD TV Hypo-allergenic bedding Private bathroom Microwave Coffee/tea maker - 431 sq ft - Sleeps 2 - 2 Twin Beds ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/970000/967200/967131/4365ad38_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Fasano São Paulo Jardim Paulista - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 343 reviews CA $864 CA $908 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Sao-Paulo-Hotels-Hotel-Fasano-Sao-Paulo.h967131.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=dd201c36-44e9-44b1-8d8d-9aa538885e68&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/905800/905737/c39cdd80_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Mercure SP Itaim Bibi Itaim Bibi - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 896 reviews CA $168 CA $176 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Sao-Paulo-Hotels-Grand-Mercure-SP-Itaim-Bibi.h905737.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=dd201c36-44e9-44b1-8d8d-9aa538885e68&top_cur=CAD) Ad ![Poolside bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/91000000/90940000/90938600/90938509/0640d8d1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Fasano Sao Paulo Itaim Itaim Bibi - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 132 reviews CA $774 CA $813 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Sao-Paulo-Hotels-Fasano-Itaim.h90938509.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=dd201c36-44e9-44b1-8d8d-9aa538885e68&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/930000/922200/922101/26bf265c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### eSuítes Congonhas by Atlantica Campo Belo - Pool - Breakfast included - Kids pool - Free WiFi 8.4 Very good 1,009 reviews CA $82 CA $89 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Sao-Paulo-Hotels-ESuites-Congonhas-By-Atlantica.h922101.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=dd201c36-44e9-44b1-8d8d-9aa538885e68&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/450000/444100/444043/6234a6d9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Mercure Sao Paulo Ibirapuera Vila Mariana - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 640 reviews CA $191 CA $200 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Sao-Paulo-Hotels-Grand-Mercure-Sao-Paulo-Ibirapuera.h444043.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=dd201c36-44e9-44b1-8d8d-9aa538885e68&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/980000/978500/978489/d33510c9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Green Place Flat Ibirapuera Vila Mariana - 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Pool - Spa - Free airport shuttle - Free WiFi 9.2 Wonderful 1,003 reviews CA $252 CA $289 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Sao-Paulo-Hotels-Sao-Paulo-Airport-Marriott-Hotel.h25141.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=dd201c36-44e9-44b1-8d8d-9aa538885e68&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Charlie-In-Itaim.h62601363.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Charlie-In-Itaim.h62601363.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.59398%2C-46.67465&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1KzPbXWOFodJvfe4NtjzkgMct28=) R. João Cachoeira,1577, São Paulo, SP, 04535-015 #### What's nearby - Hospital e Maternidade São Luiz Unidade Itaim \- 6 min walk \- 0.6 km - Hospital Vila Nova Star \- 8 min walk \- 0.7 km - Brigadeiro Faria Lima Avenue \- 8 min walk \- 0.7 km - Ibirapuera Park \- 13 min walk \- 1.1 km - Shopping Vila Olimpia \- 15 min walk \- 1.3 km #### Getting around - Sao Paulo Olympic Village Station - 3 min drive - Moema Station - 4 min drive - São Paulo (CGH-Congonhas) - 21 min drive #### Restaurants - ‪Corrientes 348 - ‬3 min walk - ‪Yorokobi Sushi - ‬2 min walk - ‪Hi Pin Shan - ‬3 min walk - ‪Brodo Rosticceria - ‬2 min walk - ‪Bárbaro - ‬3 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Charlie Itaim Apartment with free parking, near Ibirapuera Park This smoke-free apartment building features an indoor pool, a fitness center, and laundry facilities. Self parking is free. Each apartment provides an LCD TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, an espresso maker, and free bottled water are among the other amenities available to guests. Charlie Itaim offers 20 air-conditioned accommodations with espresso makers and complimentary bottled water. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Recreational amenities at the apartment include an indoor pool and a fitness center. ## Similar properties ![Studio Casal | Balcony](https://images.trvl-media.com/lodging/91000000/90280000/90272200/90272134/3f86de7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlie NUN Itaim Itaim Bibi - Pool - Kitchen - Parking included - Free WiFi 8.0 Very good 118 reviews CA $56 CA $102 total includes taxes & fees Jan 16 - Jan 17, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=90272134&PinnedHotelID=90272134&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/115000000/114310000/114300100/114300022/441cfe17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Housi Faria Lima Itaim Bibi - Kitchen - Pet-friendly - Free WiFi - Laundry 8.8 Excellent 53 reviews CA $85 CA $121 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=114300022&PinnedHotelID=114300022&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/67000000/66390000/66386300/66386283/17a1b0a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NewCiti Itaim by Charlie Itaim Bibi - Pool - Free WiFi - Air conditioning - Laundry 8.2 Very good 351 reviews CA $37 CA $82 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=66386283&PinnedHotelID=66386283&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/108000000/107830000/107826100/107826003/d1af0c98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Helbor Nun Vila Nova by Viva - Apartamentos completos próximo ao Parque do Ibirapuera Itaim Bibi - Pool - Kitchen - Pet-friendly - Parking included 8.6 Excellent 20 reviews CA $56 CA $99 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=107826003&PinnedHotelID=107826003&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/91000000/90270000/90268800/90268776/eb8a3500.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlie Edição Jardim Paulista Jardins - Pool - Kitchen - Free WiFi - Air conditioning 8.0 Very good 111 reviews CA $58 CA $104 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=90268776&PinnedHotelID=90268776&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop pool](https://images.trvl-media.com/lodging/101000000/100020000/100012000/100011916/w3000h2242x0y379-c4a8985d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlie For You Moema Moema - Kitchen - Free WiFi - Air conditioning - Gym 9.2 Wonderful 429 reviews CA $49 CA $95 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=100011916&PinnedHotelID=100011916&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Superior](https://images.trvl-media.com/lodging/75000000/74270000/74266100/74266024/3d26ae90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlie Vitrali Moema Moema - Pool - Kitchen - Free WiFi - Air conditioning 8.6 Excellent 556 reviews CA $48 CA $93 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=74266024&PinnedHotelID=74266024&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Casal](https://images.trvl-media.com/lodging/92000000/91110000/91109500/91109437/6bfefae3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlie Forma Itaim Itaim Bibi - Pool - Kitchen - Parking included - Free WiFi 8.6 Excellent 38 reviews CA $88 CA $142 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=91109437&PinnedHotelID=91109437&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/69000000/68070000/68066300/68066291/e7dcb788.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charlie Itaim Bueno Brandão Moema - Kitchen - Free WiFi - Air conditioning - Laundry 7.6 Good 76 reviews CA $42 CA $84 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=68066291&PinnedHotelID=68066291&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Studio (585214)](https://images.trvl-media.com/lodging/115000000/114910000/114903100/114903058/9901e570.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 360 Oscar Itaim Itaim Bibi - Kitchen - Free WiFi - Microwave 8.6 Excellent 4 reviews CA $44 CA $102 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=114903058&PinnedHotelID=114903058&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Indoor pool ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Free self parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Espresso maker - Full-sized refrigerator/freezer - Microwave - Stovetop ### Bedrooms - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - 1 private bathroom - Bathtub or shower - Shower - Towels provided ### Entertainment - 40-inch LCD TV with digital channels ### Laundry - Laundry facilities ### Comfort - Air conditioning ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - Free bottled water ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 20 units ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 2:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Guests are recommended to download the property's whatsapp mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Charlie in Itaim Charlie Itaim Apartment Charlie Itaim São Paulo Charlie Itaim Apartment São Paulo ## Frequently asked questions ### Does Charlie Itaim have a pool? ### How much does it cost to stay at Charlie Itaim? ### Is Charlie Itaim pet-friendly? ### How much is parking? ### What time is check-in at Charlie Itaim? ### What time is check-out at Charlie Itaim? ### Where is Charlie Itaim located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Charlie Itaim Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.8 Amenities ### 7.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 173 8 - Good 64 6 - Okay 41 4 - Poor 17 2 - Terrible 30 ## Reviews ### 8/10 Good #### Jose Feb 27, 2025 Liked: Room comfort, communication #### Good cost benefit Communication was ok, WhatsApp always replied. Garage door in&out done with msg on WhatsApp to open the gate. Location is perfect, cleaning could be better. Few issues with maintenance like water drain on the sink ( almost clogged) and water to fill the toilet bowl ( low pressure ). Nice facilities on the building. Overall I would recommend and would stay again in the future. ##### Jose Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Federico Dec 22, 2024 Liked: Cleanliness, property conditions & facilities, communication All was great ##### Federico Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Qin Hua May 15, 2024 Liked: Cleanliness, property conditions & facilities, communication Very nice ##### Qin Hua Stayed 20 nights in Apr 2024 ### 10/10 Excellent #### Qin Hua May 15, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice ##### Qin Hua Stayed 12 nights in Apr 2024 ### 4/10 Poor #### Simon May 8, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication This property is a joke! The property is dirty and the things broke around. Hot water didn’t work and toilet/bidet is not working. The property communication is broken, and when we reached out to the security team, they asked us to check and inspect the electrical panel, and then they offered us to use the SPA open showers and facilities instead. ##### Simon Stayed 16 nights in Apr 2025 ### 2/10 Terrible #### Verified traveller May 19, 2024 Disliked: Communication #### Very difficult check in Decent place but terrible communication No front desk and very difficult and frustrating check in process ##### Verified traveller Stayed 5 nights in May 2024 ### 4/10 Poor #### B Jul 18, 2025 Disliked: Cleanliness, room comfort, communication #### Dirty and not well maintained. We received no information for Check-in. The only contract number was a Whatsapp number answered by a robot. It was very dificult to manage to speak with a real person. In the meantime we were locked outside the apartment, not knowing what to do, at night. Once inside, the walls are not well maintained. It doesn’t look neat. The curtains are very dirty (picture attached), as well as the furniture (picture attached). The toilet seat was broken. For something in the area of Itaim Bibi, it’s sure disappointing and not worth what they charge. There wasn’t even a bottle of water in the fridge. ![Dirty curtains.](https://a.travel-assets.com/ugc/hotel-reviews/49f90a81-bef8-46b6-ba27-cb476987aa7e-1752877142411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty walls ](https://a.travel-assets.com/ugc/hotel-reviews/2e2d2703-232d-4bbe-87b9-ac259d01d452-1752877152935.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty furniture](https://a.travel-assets.com/ugc/hotel-reviews/bfe15a83-4976-488d-bdd5-d6a94a059621-1752877183053.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9b8467a8-8e88-4ba7-8ee5-7eec00f1cc45-1752877211997.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### B Stayed 1 night in Jul 2025 ### 4/10 Poor #### Rafael Nov 11, 2024 Liked: Cleanliness, room comfort Disliked: Communication #### Automated horro Horrible communication and service!! Everything is automated.. and is very difficult to communicate or express… I had to wait in the rain after I was lied there was no lobby.. hated everything about the automated system and this company ##### Rafael Stayed 3 nights in Nov 2024 ### 2/10 Terrible #### Maria Jan 18, 2024 Disliked: Property conditions & facilities, communication DO NOT STAY HERE! It is NOT SAFE! They gave my door’s security code to a men that enter my room in the middle of the night. I would upload pictures if I could!! Do yourself a favor and don’t stay here! ##### Maria Stayed 5 nights in Jan 2024 ### 4/10 Poor #### Fausto May 2, 2025 Disliked: Room comfort, communication #### Stay well away Charlie Itaim is really going downhill. In the past 5 years I’ve stayed multiple times here and the service is going down and down and down. This time my bathroom didn't have a mirror, impossible to shave for example. But the mirror used to be there, it just was probably broken and never replaced. My room didn’t have WiFi working for 1 week, had to use a very slow connection from and adjoining room. The cutlery they provide you is less and less. You get 2 glasses, 2 forks, 2 knife’s, it’s so sad how they count the amount of stuff they provide in this way instead of taking care of providing good service. I will find a different accommodation for my next SP trip. ##### Fausto Stayed 5 nights in Apr 2025 ### 2/10 Terrible #### Maria Feb 2, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication I wouldn’t stay here again even if it was free! The locks are digital and the indoor lock does not work (I tried with 3 rooms from my family). I found out the lock doesn’t work because i woke up with A MAN IN MY ROOM IN THE MIDDLE OF THE NIGHT!! ##### Maria Stayed 15 nights in Jan 2024 ### 4/10 Poor #### Carolina Feb 18, 2023 Liked: Cleanliness, room comfort Disliked: Communication #### Frustrating if you need any help The place is pretty nice. I normally don't care about customer service BUT in their customer service is terrible. It's mostly a chat bot over WhatsApp. Hopefully, eventually a person answers and often isn't very helpful either. One of the problems was that my internet didn't work the whole time I was there (5 days). And I wasted quite a bit of time trying to talk with customer service to try to get help to get it fixed. ##### Carolina Stayed 5 nights in Feb 2023 ### 2/10 Terrible #### Fausto May 1, 2023 Disliked: Cleanliness, room comfort, communication #### Try somewhere else in flats, or even an Hotel I've stayed in this building in the past in flats owned by a competitor of Charlie - they were called Casaí, and the service was 1000x better. Charlie is a bad service provider, when you book with them the only way you have to communicate is through Whatsapp message, they don't have a number you can call, you can't call through Whatsapp as well, only messages. They also never identify themselves in the chats, sometimes you can be lucky and find someone that is friendly, most times you will find someone that argues with you all the time. Location is great for however has business to do in Faria Lima, but the quality is going downhill. For example these flats used to have loads of pillows, they now only have 2; it used to have big sized garbage cans, now only have tiny bathroom ones; it used to have a proper amount of cutlery/glasses, now you get whatever wasn't yet broken. I hope someone quickly makes a competitor to Charlie so I can stay somewhere else. ##### Fausto Stayed 4 nights in Apr 2023 ### 2/10 Terrible #### Fausto May 12, 2023 Disliked: Room comfort, communication #### We need more flats in Itaim Bibi not by Charlie These flats used to be managed by a different company and were wonderful in the past. Nowadays the only communication you get is through Whatsapp messages with staff that try to go out of their way to be horrible with you, and that won't care about 50% of your problems. My flat only had 1 pillow, I complained, they didn't bring any extra pillow. My flat wifi password didn't work, they didn't care at all, took them 4 days to come over to the flat to see the problem (fortunately I had reset the router and used the default wifi name and password); you want to do early check in? Who do you think you are? A customer that requires proper service? We don't operate with those kinds of people here! Want to do a late check out? You must be kidding, get out of the room! In this trip there were only 2 pillows in the bed; 1 small lousy pillow in the sofa; there was no extra blankets/duvets provided in case it gets cold; the outside area used to have 2 identical chairs and now you only get 1 (don't complain customer! I told you not to complain). So... the people that manage these flats should really be managing a rundown pension in some favela, and not managing what is a good building and flats that have a LOT of potential - that is the main problem, this could be great if it wasn't the service involved. I get anxious - in a bad way - when I stay here, thinking - how are they going to ruin my stay this time? God... dreadful... ##### Fausto Stayed 1 night in May 2023 ### 8/10 Good #### Vanessa Sep 4, 2025 Liked: Cleanliness, communication Ótima academia, localização perfeita , facilidade muito interessante, TV precisa de uma manutenção torta não funciona direito o controle , é um Fio solto do interfone , colchão com vício e inregular demais tudo perfeito pequenos detalhes, voltaria usar com certeza ##### Vanessa Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Edson Aug 27, 2025 Liked: Cleanliness, room comfort, communication Tudo certo com nossa estadia! Excelente localização, perto de mercados, farmácias, restaurantes! ##### Edson Stayed 10 nights in Aug 2025 ### 10/10 Excellent #### Thayza Aug 9, 2025 Liked: Cleanliness, room comfort, communication #### Boa experiência Gostamos bastante da acomodação. Flat amplo, com boa localização, limpo e novo. Único ponto a considerar como negativo foi quando formos utilizar a piscina que, embora fosse climatizada, estava gelada em um dia frio. Fora isso, indico e retornaria, sem dúvidas. ##### Thayza Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### Cesar Aug 6, 2025 Disliked: Cleanliness, amenities, communication Había una obra de demolición a 10 metros de mi ventana. Solicite cambio de habitación cuando hubiese otra disponible y nunca se realizó. Tampoco se puede pagar servicio de limpieza con tarjeta internacional. Piscina fria. ##### Cesar Stayed 12 nights in Jul 2025 ### 10/10 Excellent #### Alvaro Aug 2, 2025 Liked: Cleanliness, room comfort, communication #### Excelente, voltaria mais vezes. Localização ótima, acomodação excelente. Uma dica para o chuveiro, peça as instruções para a água quente do chuveiro pelo WhatsApp deles. ##### Alvaro Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Sandro Jun 23, 2025 Liked: Cleanliness, room comfort, communication Excelente experiência e atendimento ##### Sandro Stayed 3 nights in Jun 2025 ### 8/10 Good #### marco tulio Jun 17, 2025 Liked: Cleanliness, room comfort Apartamento excelente, confortável, a única questão é a chegada que tivemos uma certa dificuldade na comunicação. Mas de um modo geral foi muito bom. ##### marco tulio Stayed 2 nights in Jun 2025 ### 8/10 Good #### Fernanda Jun 9, 2025 Liked: Cleanliness, room comfort, communication #### Ótima hospedagem Gosto de me hospedar no “Stay in Charlie” pelo custo-beneficio. Apartamento bom, ótima localização, limpo e cheiroso. Prédio com ótima infra estrutura. Desta vez, senti falta do espelho no banheiro. Fora isso, me sinto em casa. Como sugestão para melhorar ainda mais, acho que poderia ter pelo menos uma garrafinha de água nos esperando. ##### Fernanda Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Rodolfo Jun 3, 2025 Razoável ar condicionado vazando agua a noite inteira ##### Rodolfo Stayed 6 nights in May 2025 ### 10/10 Excellent #### bei May 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication good ##### bei Stayed 2 nights in May 2025 ### 10/10 Excellent #### Lucas May 22, 2025 Liked: Cleanliness, room comfort, communication #### Amamos a localização! Amo os Charlies, e esse é muuuuito bem localizado! Ideal para um casal ou quem está viajando sozinho! Tem excelentes restaurantes, salão, supermercado, farmácia e na sexta-feira tem feira a uma esquina de lá. ##### Lucas Stayed 3 nights in Feb 2025