Title: Bleev Thermas da Mata - Cotia próximo ao Animália Park - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=109007460&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bleev Thermas da Mata - Cotia próximo ao Animália Park Hotel with free parking, in the vicinity of Zu Lai Temple ## Photo gallery for Bleev Thermas da Mata - Cotia próximo ao Animália Park ![Reception - Bleev Thermas da Mata - Cotia próximo ao Animália Park (Cotia)](https://images.trvl-media.com/lodging/110000000/109010000/109007500/109007460/3c9d33f7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room | View from room - Bleev Thermas da Mata - Cotia próximo ao Animália Park (Cotia)](https://images.trvl-media.com/lodging/110000000/109010000/109007500/109007460/c6c4cb6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Bleev Thermas da Mata - Cotia próximo ao Animália Park (Cotia)](https://images.trvl-media.com/lodging/110000000/109010000/109007500/109007460/209b9fa0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Bleev Thermas da Mata - Cotia próximo ao Animália Park (Cotia)](https://images.trvl-media.com/lodging/110000000/109010000/109007500/109007460/d2f9c106.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Bleev Thermas da Mata - Cotia próximo ao Animália Park (Cotia)](https://images.trvl-media.com/lodging/110000000/109010000/109007500/109007460/b340e8de.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Zu Lai Temple and Cidade das Abelhas, Bleev Thermas da Mata - Cotia próximo ao Animália Park provides a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free in-room WiFi. ## Reviews 8.8 Excellent ## Popular amenities - 24/7 front desk - Air conditioning - Bar - Housekeeping - Pet-friendly - Parking included ## Room options ### Check availability for these dates Tonight [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=109007460&PinnedHotelID=109007460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=109007460&PinnedHotelID=109007460&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=109007460&PinnedHotelID=109007460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=109007460&PinnedHotelID=109007460&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=109007460&PinnedHotelID=109007460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=109007460&PinnedHotelID=109007460&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=109007460&PinnedHotelID=109007460&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=109007460&PinnedHotelID=109007460&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 3 of 3 rooms ### View all photos for Superior Room ![Superior Room | View from room](https://images.trvl-media.com/lodging/110000000/109010000/109007500/109007460/c6c4cb6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.6 Exceptional 8 reviews ### Highlights Air conditioning Smart TV Hair dryer Digital channels Daily housekeeping Desk Wardrobe or closet - 323 sq ft - Sleeps 4 - 1 Queen Bed and 2 Large Twin Beds ### View all photos for Family Suite ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/110000000/109010000/109007500/109007460/925f28a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Air conditioning Smart TV 2 bedrooms Hair dryer Digital channels Daily housekeeping Desk Wardrobe or closet - 323 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Twin Beds ### View all photos for Superior Triple Room ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/110000000/109010000/109007500/109007460/f1bca0bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Air conditioning Smart TV Private bathroom Hair dryer Digital channels Daily housekeeping Desk Wardrobe or closet - 323 sq ft - Sleeps 3 - 1 Twin Bed and 1 Double Bed ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/49000000/48530000/48527400/48527353/3032c33d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Canopy by Hilton Sao Paulo Jardins Jardins - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 383 reviews CA $218 CA $229 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Sao-Paulo-Hotels-Canopy-By-Hilton-Sao-Paulo-Jardins.h48527353.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=180023&destination=Sao Paulo (and vicinity)&destType=MARKET&latLong=-23.5459,-46.63667&searchId=538fbd34-ca0e-4f41-97fb-f151280213ea&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1810000/1807500/1807453/89c5bad4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Guarulhos Airport Taboão - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Bleev-Thermas-Da-Mata.h109007460.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Paulo-Hotels-Bleev-Thermas-Da-Mata.h109007460.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.62369%2C-46.95237&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2iXB_zWs3oBKflcUG5f0ABl_noA=) Estrada Morro Grande, 3000, Cotia, São Paulo, 06719500 #### What's nearby - Thermas da Mata - Water Park \- 1 min walk \- 0.0 km - Animalia Park \- 2 min drive \- 1.5 km - Morumbi Stadium \- 29 min drive \- 31.1 km - Paulista Avenue \- 35 min drive \- 37.1 km - Allianz Parque \- 37 min drive \- 39.5 km #### Getting around - Jandira Sagrado Coracao Station - 19 min drive - São Paulo (CGH-Congonhas) - 63 min drive #### Restaurants - ‪Burger King - ‬7 min drive - ‪Mcdonalds Km 39 - ‬4 min drive - ‪Restaurante Rancho Caipira - ‬5 min drive - ‪Pingado Conveniência - ‬5 min drive - ‪Café Caverna - ‬2 min drive ## About this property ### Bleev Thermas da Mata - Cotia próximo ao Animália Park Hotel near Parque Cemucam Located close to Zu Lai Temple and Cidade das Abelhas, Bleev Thermas da Mata - Cotia próximo ao Animália Park provides a coffee shop/cafe, a bar, and a restaurant. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking - A 24-hour front desk, tour/ticket assistance, and a TV in the lobby - A banquet hall, luggage storage, and smoke-free premises Room features All 63 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Extra amenities include: - Showers, free toiletries, and hair dryers - 50-inch Smart TVs with digital channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/37000000/36280000/36270100/36270063/8fdeae1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### hotel e pousadaTAJJ Mailasqui - Pool - Hot tub - Breakfast included - Spa 7.8 Good 72 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=36270063&PinnedHotelID=36270063&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools, open 10 AM to 6 PM, pool umbrellas](https://images.trvl-media.com/lodging/27000000/26460000/26451600/26451522/174ba7bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Juriti Eco Hotel Sao Joao Novo - Pool - Hot tub - Breakfast included - Pet-friendly 7.0 Good 68 reviews CA $122 CA $129 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=26451522&PinnedHotelID=26451522&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/119000000/118310000/118309000/118308947/3f317539.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### São Roque Park Hotel São Roque - 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A restaurant ### Things to do - TV in common areas ### Conveniences - 24-hour front desk - Luggage storage - Shared microwave ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - No elevator ### More - Banquet hall - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with digital channels ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of BRL 212.75 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 18 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: BRL 212.75 per pet (varies based on length of stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Bleev Thermas da Mata Hotel Bleev Thermas da Mata Cotia Bleev Thermas da Mata Hotel Cotia ## Frequently asked questions ### Is Bleev Thermas da Mata - Cotia próximo ao Animália Park pet-friendly? ### How much does it cost to stay at Bleev Thermas da Mata - Cotia próximo ao Animália Park? ### How much is parking? ### What time is check-in at Bleev Thermas da Mata - Cotia próximo ao Animália Park? ### What time is check-out at Bleev Thermas da Mata - Cotia próximo ao Animália Park? ### Where is Bleev Thermas da Mata - Cotia próximo ao Animália Park located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Bleev Thermas da Mata - Cotia próximo ao Animália Park Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Amenities ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 36 8 - Good 20 6 - Okay 5 4 - Poor 0 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Maria Lucia fernandes de Jun 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ex ##### Maria Lucia fernandes de Stayed 1 night in Jun 2025 ### 6/10 Okay #### ana Mar 2, 2025 Disliked: Property conditions & facilities I did not like this property.it was too far away from the city of sao paulo. The toliet did not work eventhough they fixed it. The pool its actually not par of the hotel but part of the water park and a public poor. ##### ana Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Myrthes a F Aug 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel com estrutura muito boa, quartos confortáveis e limpos !! Café da manhã bom!!! O parque aquático é uma luxo a parte, excelente para a família!! ![](https://a.travel-assets.com/ugc/hotel-reviews/c7d08a57-36dd-43c1-868e-1e05acf80d7f-1755999562993.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Myrthes a F Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Rayane Aug 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Um hotel incrível! Nossa experiência no Bleev Thermas da Mata foi maravilhosa. A começar pela recepção com a Yasmin, que foi muito solícita, agradável e atenciosa em nosso check in. Na recepção ainda, quando chegamos, havia lanchinhos e cafezinho coado para receber os hospedes. O espaço kids e sala de jogos são incríveis e as instalações muito limpas e bem cuidadas. O quarto era bem espaçoso, tudo limpinho, conservado. Banheiro com água quentinha. Café da manhã simples mas bem gostosinho. Funcionários simpaticos. Adoramos e pretendemos retornar. ##### Rayane Stayed 1 night in Aug 2025 ### 8/10 Good #### Nycole Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Achei o hotel bem localizado pra quem tem intenção de ir no animália park, fica bem pertinho. O hotel conta com estacionamento mas não tem muitas vagas próximas a entrada. Achei as instalações boas, tudo novinho. O espaço kids e a sala de jogos possuía tudo conservado e funcionando muito bem. O quarto era muito confortável e as roupas de cama estavam muito cheirosas. No dia da minha estadia só tive dois inconvenientes: faltou água e a noite algum bar/restaurante estava com música muito alta próximo aos quartos. Mas as meninas da recepção foram muito atenciosas tentando ajudar cada hóspede que foi incomodado Recomendo! ##### Nycole Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Felipe Jul 18, 2025 Liked: Staff & service Disliked: Cleanliness, room comfort Infelizmente tivemos que trocar de quarto duas vezes por conta de falta de limpeza no banheiro e chuveiro que não funcionava. Limpeza do hotel não é boa mas o atendimento dos funcionários foi bom. ##### Felipe Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Amanda Jul 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Adoramos. Adoramos nossa estadia, as crianças amaram o Parque Aquático. ![](https://a.travel-assets.com/ugc/hotel-reviews/09e89df5-adc9-40ad-9e93-3f2fd89613d8-1752767154428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36023331-cf4a-462f-91eb-c9dd9cfded3d-1752767153941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c104042b-e620-4cec-9b81-624194f4d31d-1752767154425.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/29baed1f-bd54-469c-bab8-b2d8dff5c552-1752767154477.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amanda Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### IGOR Jul 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente estádia Tudo perfeito ##### IGOR Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Flávio H Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Praticidade e Conforto sem precisar sair do Hotel Quartos são amplos com frigobar - boa ventilação e luz e banheiro aconchegante e moderno - café da manhã bem variado e jantar tanto a la carte quanto sistema buffet com preço justo e de qualidade. O estacionamento precisa ser revisto e melhorado - a localização não é das melhores mas o Hotel oferece tudo que precisa sem precisar se preocupar em sair. ##### Flávio H Stayed 3 nights in Jun 2025 ### 8/10 Good #### Melissa Jun 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tem potencial, mas parece que falta dono. Hotel bom. As atendentes muito simpáticas. Alguns pontos de melhoria. Tive que pedir 4 vezes para concertarem a água quente do quarto. Quase 24 horas sem água quente. O café da manhã é bom, porém peguei pão duro. O Thermas precisa urgentemente de manutenção e uma boa vap. Daria nota 7. ##### Melissa Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Alan Jun 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muito organizado, bem limpo, pessoal gente boa. ##### Alan Stayed 3 nights in Jun 2025 ### 8/10 Good #### Anderson f Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### OTIMO Muito bom ##### Anderson f Stayed 1 night in Jun 2025 ### 8/10 Good #### terezinha Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Insatisfação com horários de estrada e saida A hospedagem é excelente, mas a dinâmica de check-in e check-out não agradou! Entrada apos 14 horas e saida meio dia, sendo que a sua entrada no parque é no dia seguinte, sendo que sua saída é ate meio dia! Podendo aproveitar parque até as 17, mas tem que passar no hotel para devolver as pulseiras de acesso. O hotel não tem piscina. Somente uma brinquedoteca e restaurante... Nada a dizer quanto a acomodação o hotel é super novo. Inaugurou em dezembro. Somente acho que deveria ser 10 horas para entrar e sair! Mais viável Obrigada terezinha ##### terezinha Stayed 1 night in Jun 2025 ### 8/10 Good #### Terezinha Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dinâmica de check-in e check-out ruim O hotel é ótimo, novo, atende as expectativas. O único problema é horário de check-in e check-out que pra quem vai no parque fica muito ruim, entrada as 14 horas, com ingresso para o parque no dia seguinte, sendo que o check-out é meio dia! Pense, vc chega pra ir no clube vompra ingresso. Vai pro hotel dorme, dia seguinte sai ate meio dia, usufrui o parque vai no hotel entregar as pulseiras sem direito a banho... vai embora. Eu achei a dinâmica ruim de mais! Pensem em horário de entrada e saída tipo as 10 para usufruír o parque no mesmo dia! De mais tudo perfeito! Espero voltar, mas nesse esquema não precisa de hotel. Passar o dia no parque e ir embora! ##### Terezinha Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Leonardo May 9, 2025 Liked: Cleanliness, staff & service, amenities A propriedade é muito boa, com toda a estrutura de apoio. A dificuldade é chegar no local, pois fica em uma região de Cotia bem difícil. Além disso, recomendo que a propriedade instale placas de sinalização para auxiliar a chegada. ##### Leonardo Stayed 1 night in Jan 2025 ### 10/10 Excellent #### JAQUELINE Apr 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estadia maravilhosa Hotel muito novo e tudo muito bom. Só faltou a piscina que disseram estar ainda em construção. Atendimento foi muito cordial e atencioso. Hotel muito silencioso e se dorme maravilhosamente bem. ##### JAQUELINE Stayed 1 night in Apr 2025 ### 8/10 Good #### Alexandre Apr 10, 2025 Liked: Staff & service, amenities, property conditions & facilities O piso do quarto estava sujo ##### Alexandre Stayed 1 night in Apr 2025 ### 8/10 Good #### Maristela Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tudo muito bom. Quarto totalmente reformado. Banho bom. Serviço com pronto atendimento. ##### Maristela Stayed 1 night in Mar 2025 ### 10/10 Excellent #### MARCUS VINICIUS Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Foi excelente!! Deixo uma sugestão... deixar copo no quarto e melhorar a vedação do blackout, fica muito claro de manhã. No demais parabéns por tudo!!! ##### MARCUS VINICIUS Stayed 1 night in Mar 2025 ### 8/10 Good #### FRANK Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tive problema com aquecimento do chuveiro. Fui solicitar a resolução e disseram que estava em manutenção e não tinha o que fazer. Pelo valor da diária isto é inadmissível acontecer. ##### FRANK Stayed 1 night in Mar 2025 ### 2/10 Terrible #### MARCIA Mar 9, 2025 Liked: Room comfort Disliked: Staff & service, property conditions & facilities #### Hotel despreparado para o atendimento ao público Hotel bem novo, instalações amplas e boas, porém despreparado para atendimento ao público. Vou listar itens que me fariam não mais retornar para o estabelecimento: sem prato infantil, atendimento no restaurante péssimo - só uma garçonete sem postura no atendimento (mexendo no cabelo o tempo todo), pedimos dois pratos de carne que devolvemos - sem possibilidade de ser comido - trouxeram outro, que foi devolvido outra vez e a garçonete não perguntou se não gostamos, se queríamos a troca....nada ....e ainda foi cobrada a quantia de 99 reais, por um almoço, que foi devolvido; fomos para o parque aquático com o neto, com uma caminhada de 15 minutos entre subida e descida, sem ter um carrinho de golfe para o percurso; a recepção nos colocou uma pulseira no braço e nos deu toalha para o parque, explicando que não iríamos pagar o ingresso, pois estávamos hospedados no hotel, porém, as 4 criaturas que estavam batendo cabeça na recepção não nos informaram que deveríamos comprar um cartão qdo chegássemos, para incluir um saldo, pois o parque não aceita dinheiro, nem cartão, o que não possibilitou ao nosso neto comprar água ou sorvete. Retornando ao hotel e, considerando a péssima alimentação, resolvemos fazer check-out, depois de 6hs da chegada, retornando para SP. Ninguém outra vez não nos perguntou pq estávamos abrindo mão da diária, se poderiam fazer alguma coisa para ajudar,....nada foi feito para amenizar o desgosto e o prejuízo. Só se limitaram a pedir desculpas pelo transtorno. ##### MARCIA Stayed 2 nights in Jan 2025 ### 8/10 Good #### Monica Feb 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom! Excelente custo-beneficio! Quarto amplo e novo. Camas e chuveiro ótimos. Ambiente com natureza, bem bonito. O café da manhã precisa ser revisado: pão francês murcho, salsicha de marca duvidosa, pouca variedade. ##### Monica Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Maria Teresa Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo atendimento. O atendimento no hotel é excelente desde a recepção, até as pessoas que atendem no restaurante, na limpeza dos quartos... Muito educados e atenciosos. A comida também é muito boa. Mas o valor dos pratos poderiam ser reduzidos, pois são bem salgados. E seria bom um estacionamento coberto. ##### Maria Teresa Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Camille Jan 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente! Quarto limpo, aconchegante e enorme! Muito conforto ##### Camille Stayed 2 nights in Jan 2025 ### 8/10 Good #### Andre Dec 23, 2024 Liked: Cleanliness, staff & service Destaco a cordialidade dos atendentes. 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