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Sheraton Santos Hotel

4.0 star property
Oceanfront escape near Santos Harbor combines attentive service with poolside dining and family-friendly amenities including a playground and arcade games for kids

Choose dates to view prices

The Sheraton Santos Hotel offers a peaceful retreat with convenient amenities. Enjoy international dishes at O Lagar Restaurant, sip drinks at the poolside bar, or unwind with spa services. The garden area provides WiFi, making it easy to stay connected while relaxing outdoors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(54 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(63 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Bathroom

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located near the beach, Sheraton Santos Hotel is in Aparecida neighborhood and is connected to a shopping center. While the natural beauty of Gonzaga Beach and Pitangueiras Beach can be enjoyed by anyone, those looking for an activity can check out Santos Harbor. Traveling with kids? Consider Maritime Museum and Santos Municipal Orchid Garden. Visit our Santos travel guide
Map
Alameda Armênio Mendes, n°70, Aparecida, Santos, SP, 11035-260

What's nearby

  • Santos, Brazil. Aparecida Beach, panoramic view from the waterfront gardens.
    Aparecida Beach
    6 min walk - 0.6 km
  • City of Santos, Brazil. Panorama of Santos beach in Ponta da Praia neighborhood. In the background, the fortress of Barra at the entrance to the port channel.
    Ponta da Praia Beach
    8 min walk - 0.7 km
  • Praiamar Shopping Mall
    1 min walk - 0.1 km
  • SESC Santos Conference Center
    8 min walk - 0.7 km
  • Matriz Basilica Nossa Senhora Aparecida
    13 min walk - 1.1 km

Getting around

  • Pinheiro Machado Station
    6 min drive

Restaurants

  • Starbucks
    2 min walk
  • Kopenhagen
    5 min walk
  • Outback Steakhouse
    1 min walk
  • Mafia Di Pasta
    1 min walk
  • Haru Temakeria e Sushi
    1 min walk

About this property

Sheraton Santos Hotel

Upscale family-friendly hotel near Santos Harbor
At Sheraton Santos Hotel, you can look forward to a poolside bar, a garden, and a playground. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, O Lagar Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with free cabanas and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-in, a 24-hour front desk, and a ballroom
  • An elevator, 11 meeting rooms, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 212 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and bidets
  • Free infant beds, daily housekeeping, and desks

Similar properties

Exterior
Novotel Santos Gonzaga
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 1,003 reviews
The price is CA $79
CA $81 total
includes taxes & fees
Mar 22 - Mar 23
Novotel Santos Gonzaga
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (BRL 55 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 65 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • O Lagar Restaurant

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 11 meeting rooms
  • 11,560 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 165.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BRL 65 per person
  • Covered valet parking fee: BRL 55 per day
  • Rollaway bed fee: BRL 165.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Santos
Sheraton Santos Hotel Brazil
Sheraton Santos Hotel Hotel
Sheraton Santos Hotel Santos
Sheraton Santos Hotel Hotel Santos

Frequently asked questions

Does Sheraton Santos Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Sheraton Santos Hotel?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Sheraton Santos Hotel on Mar 22, 2026 start from CA $207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Santos Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for BRL 55 per day.

What time is check-in at Sheraton Santos Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Sheraton Santos Hotel?

Check-out is at noon.

Where is Sheraton Santos Hotel located?

This family-friendly Santos hotel is located by the sea, within 1 mi (2 km) of Praiamar Shopping Mall and Santos Harbor. Ponta da Praia Beach and Aparecida Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Santos Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 800 out of 1006 reviews
Rating 8 - Good. 161 out of 1006 reviews
Rating 6 - Okay. 28 out of 1006 reviews
Rating 4 - Poor. 9 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

Reviews

10/10 Excellent

Mehran

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Breakfast spread was amazing. Great place to stay before or after the cruise.
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and a convenient Hotel near the cruise port. Room service was great. The restaurant with the hotel was top notch and there is a mall right across the street. Wonderful stay and wonderful staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff are the main reason why we will come back. I can’t say for bough about the staff - so knowledgeable and helpful. All of them - front desk, restaurant/bar, maintenance, etc. absolutely all of them.
Stayed 4 nights in Nov 2025

6/10 Okay

Roderick

Liked: Staff & service
Room not very clean; conditioner bottle was empty; second day: tea, coffee not replenished, some towels missing; took two (!) hours to get the tea bags and coffee. No water cooker in the room (why giving tea bags without the option of boiling water?). Maintenance so-so. Great breakfast with friendly staff. Convenient location. However: Uber drivers could not find the hotel easily.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I RECOMMEND THIS ONE

Nice lovely hotel. Good location and close to port if going on cruise from Santos
Stayed 1 night in Apr 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel location very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Ellen

Liked: Amenities, property conditions & facilities
Lovely spacious room, comfortable cosy bed, beautifully designed large bathroom, loved the walk in shower; great gym with all the equipment I needed, super clean, great service, yummy breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Giane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Amazing Staying, Organized, Clean, Breakfast Awesome, restaurant high end from food to service, Love it and surely I’ll come back and recommend to friends and family
Stayed 2 nights in Nov 2024

10/10 Excellent

Dan

Liked: Amenities
Excellent staff spoke English well they were very helpful both and check in and on departure to obtain a taxi to the cruise terminal for us to leave
Stayed 1 night in Mar 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 2 nights in Jun 2024

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was big and the city view was amazing. They served great food. The heated swimming pool was appreciated. All in all we had a great experience and we highly recommend this hotel
Stayed 3 nights in May 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and shopping mall was convenient but beach wasn’t too nice
Stayed 2 nights in Feb 2024

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and spoke English. Raul at the front desk especially. Also, the restaurant in the Hotel is excellent. The Cod was delicious. I would not hesitate to return to the Sheraton and the restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time @ the sheraton santos

Without a shadow of doubt the best hotel ive stayed in @ Santos Good size room , great wifi , good breakfast Virtually next door to the best shopping mall in Santos & Carrefour supermarkets All the staff spoke English which is a bonus for brasil 10 minute walk to the nearest beach Very quiet of an evening Overall a perfect stay
Stayed 2 nights in Jul 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Definitely a good pick for before or after a cruise. The only reason I did not give it 5⭐️ is that they have no concierge so not much in terms of getting advice on what is going on in the area. Not everything that is happening is easy to find online. A concierge service would have been super helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great top notch full service hotel with a great indoor heated pool, perfect for families. My only complaint is that I paid full price for a deluxe room with a king bed. However, the loaded refrigerator was broken. Therefore, all we had were warm beverages. I would expect that I hotel at this level would verify that everything is working BEFORE renting the room. We reported the problem and no type of refund was offered and no one was available to fix the problem until at least the following day. However, we were already gone by then.
Stayed 1 night in Nov 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Well located , amenities , elegance and high cleaning standards !
Stayed 2 nights in Jan 2026

10/10 Excellent

Juliano

Liked: Cleanliness, property conditions & facilities
The best hotel in the planet
Stayed 2 nights in Nov 2025

10/10 Excellent

Alice Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at Sheraton Santos once a year, definitely will be coming back
Stayed 8 nights in Apr 2025

10/10 Excellent

francisco

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2024

10/10 Excellent

anselmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Maravilhoso
Stayed 3 nights in Nov 2024

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Stayed 2 nights in Mar 2025

10/10 Excellent

Fidaa

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Feb 2025

10/10 Excellent

Reginaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gold

Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jan 2024