Well, first there is not a reception and when I got there was kinda scary no one knew the reception was made, once Miguel (Michele) came over he said my name sound familiar since his ex had my name, found it funny but not professional. He looked up he’s phone and realized I had chosen a lower level because apparently I had a wheelchair which was a shocker. I ask for second floor immediately. We walk to the room it was ok for the price, sadly beds were made with only one bedsheet and that was another down, I ask for more bedsheets and he kindly gave us more. The bathroom did not have extra towels for the floor, the water flow was very disappointing, just enough water to have a fast clean and on top of that there was no hot water. They did not clean the room until the day prior, this happened because I asked to do so! They said I had to take the garbage myself and then leave it by the door because they don’t have extra key. They only had my key! Sadly the water was a very disappointing issue. Also, I had to ask to open and close the gate for the parking lot when they could of just give us the remote for the garage. We were the only couple at the plc, I thought we could of just had the power to decide what time to come without thinking on disturbing to open the gate! The personal was kind and helpful even though I wish things would of work better. The bed was terrible the mattress were really old it hurt my back they literally had a deep part like really bad. I won’t book again.
