[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Santiago Plaza, Tuxtla Travelers stay connected with reliable WiFi, find assistance at any hour from the supportive staff, and move easily throughout the property with the elevator ![Lobby](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/3fd664e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/3eb20f95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/c6e5b2a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/3a53ed36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/1239e92f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Santiago Plaza sits in the city center, providing a practical home base for exploring. Guests connect using complimentary WiFi and navigate with ease thanks to the elevator. The 24-hour front desk ensures help is always available when questions arise. 7.4 Good ## Popular amenities - 24/7 front desk - Housekeeping - Parking included - Air conditioning - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Room](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/1239e92f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Cable channels Wardrobe or closet Daily housekeeping Desk - 255 sq ft - Sleeps 2 - 1 Double Bed ![Superior Room | Bathroom](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/5c4f9a89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Cable channels Wardrobe or closet Daily housekeeping Desk - 182 sq ft - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Double Beds | Bathroom](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/569bd042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Cable channels Wardrobe or closet Daily housekeeping Desk - 165 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Tuxtla-Hotels-Hotel-Santiago-Plaza.h9450950.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Tuxtla-Hotels-Hotel-Santiago-Plaza.h9450950.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.46565%2C-95.30284&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DCPYPOxR9bN1ReUDCMcttFAB6GI=) Comonfort S/N, Esq. 5 de Mayo, Colonia Centro, Santiago Tuxtla, VER, 91697 #### What's nearby - Olmec Head - 3 min walk - 0.3 km - Museo Tuxteco - 3 min walk - 0.3 km - Laguna Catemaco - 28 min drive - 30.0 km - Salto de Eyipantla Waterfalls - 33 min drive - 29.7 km - Nanciyaga Ecological Reserve - 36 min drive - 38.5 km #### Restaurants - ‪Taqueria El Tizon - ‬13 min drive - ‪La Enamorada Restaurante & Lounge - ‬5 min walk - ‪Burger King - ‬13 min drive - ‪Empanadas "Don Verga - ‬13 min drive - ‪La Bomba Atómica - ‬13 min drive ## About this property ### Hotel Santiago Plaza, Tuxtla Hotel in the city center Hotel Santiago Plaza, Tuxtla provides a business center and more. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - A 24-hour front desk and an elevator Room features All 51 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Other amenities include: - Bathrooms with tubs or showers and shampoo - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, balconies, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112370000/112360200/112360124/e0d5f16e_edited_fff0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Santiago Plaza Santiago Tuxtla - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 3 reviews CA $48 CA $57 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=112360124&PinnedHotelID=112360124&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking - Onsite parking includes off-street options ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Business center ### Accessibility - Elevator ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Private bathroom - Shampoo - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### More - Air conditioning - Desk - Free local calls - Phone ## Policies ### Check-in Check-in time starts at 1:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention There is limited hot water on site No pets and no service animals are allowed at this property ### Property is also known as Hotel Gran Santiago Gran Santiago Hotel Gran Santiago Plaza Confort Santiago Tuxtla, Veracruz ## Frequently asked questions ### Is Hotel Santiago Plaza, Tuxtla pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Santiago Plaza, Tuxtla? > Self parking is free at this property. ### What time is check-in at Hotel Santiago Plaza, Tuxtla? > Check-in begins at 1:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available. ### What time is check-out at Hotel Santiago Plaza, Tuxtla? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Santiago Plaza, Tuxtla located? > Located in the heart of Santiago Tuxtla, this hotel is within a 5-minute walk of Olmec Head and Museo Tuxteco. Los Tuxtlas Biosphere Reserve and Cascada Salto de Eyipantla are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Santiago Plaza, Tuxtla Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 13 8 - Good 16 6 - Okay 8 4 - Poor 5 2 - Terrible 3 ### 7.8/10 Cleanliness ### 7.6/10 Staff & service ### 7.6/10 Amenities ### 7.0/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 8/10 Good #### Itzel May 6, 2023 Liked: Staff & service, property conditions & facilities ##### Itzel Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Esther May 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien Super bien todo, el hotel es muy sencillo y le falta poquito mantenimiento pero en general x el precio es un super deal y sobretodo es de lo mejorcito de x esa zona y es punto medio de Roca partida y Catemaco. El servicio excelente…. Y lo mejor aman a los animales y son buenos seres humanos xq adoptaron a 2 perritas de la calle…. Regreso sin dudar ##### Esther Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### MAURICIO May 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### MAURICIO Stayed 1 night in Apr 2023 ### 8/10 Good #### Luis Apr 17, 2023 Liked: Cleanliness, staff & service, amenities Solo mejorar las instalaciones, se ven un poco desgastadas, se les pidió que hubiera agua caliente, ya que llevaba a mi hijo y el le gusta bañarse con ella y no hubo. ##### Luis Stayed 3 nights in Apr 2023 ### 4/10 Poor #### Kimbelry Apr 16, 2023 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities No me gustaron las camas estaban demasiado duras y el personal no te atiende bien ##### Kimbelry Stayed 5 nights in Apr 2023 ### 10/10 Excellent #### Javier Apr 12, 2023 Liked: Cleanliness, amenities Está súper ubicado, no hay pierde, está en pleno centro y de allí te mueves a cualquier punto de la zona. ##### Javier Stayed 1 night in Apr 2023 ### 8/10 Good #### Félix Eduardo Apr 4, 2023 ##### Félix Eduardo Stayed 1 night in Nov 2022 ### 8/10 Good #### Francisco Apr 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Francisco Stayed 1 night in Mar 2023 ### 8/10 Good #### Francisco Apr 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BUENO EN GENERAL LA ESTANCIA ES PLACENTERA, HAY MUCHA TRANQUILIDAD Y LAS HABITACIONES SON COMODAS, Y LA UBICACION ES EXCELENTE PARA NEGOCIOS Y PASEOS, ES UN PUNTO ESTRATEGICO ##### Francisco Stayed 1 night in Mar 2023 ### 6/10 Okay #### Estela Mar 29, 2023 Liked: Amenities ##### Estela Stayed 1 night in Mar 2023 ### 6/10 Okay #### José Luis Feb 7, 2023 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Me gustó que está en el centro de la ciudad, no me gustaron las instalaciones, el ascensor no funciona y había mucha basura tirada. ##### José Luis Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Tere Berenice Jan 28, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Habitaciones extremadamente sucias, no hay agua caliente, salieron 2 cucarachas, nos tuvieron que cambiar de habitación, muebles muy viejos y sucios, no hay personal, alberca con lama ![](https://a.travel-assets.com/ugc/hotel-reviews/CBA8CECD81B59098F91087DEA8B81886BC060A801674869580665.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0566F8B593BC78E198E295306834F4BB88C4F6E31674869587916.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01D4753443DC736DE0D7744037132B16F366E8B61674869580671.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tere Berenice Stayed 3 nights in Jan 2023 ### 6/10 Okay #### Rosa del Carmen Jan 6, 2023 ##### Rosa del Carmen Stayed 6 nights in Dec 2022 ### 4/10 Poor #### JOSE ALBERTO Dec 21, 2022 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness ##### JOSE ALBERTO ### 10/10 Excellent #### EMANUEL MARTINEZ MARTINEZ martinez Dec 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Centrico, todos los servicios, precio accesible. Comodo. ##### EMANUEL MARTINEZ MARTINEZ martinez Stayed 1 night in Dec 2022 ### 6/10 Okay #### Fredy Oct 24, 2022 Liked: Cleanliness, staff & service Disliked: Room comfort #### VIAJE FAMILIAR HOTEL BIEN UBICADO, EL UNICO PROBLEMA ES QUE LOS COLCHONES SON DEMASIADOS DUROS Y VIEJOS LO CUAL PARA MI ES ESENCIAL EN UN HOTEL UN BUEN COLCHON DONDE DESCANSES, ADEMAS DE QUE EL ASENSOR NO SIRVE. EN LO DEMAS TODO ACEPTABLE COSTO BENEFICIO.. ##### Fredy Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Gregorio Aug 1, 2022 ##### Gregorio Stayed 1 night in Jul 2022 ### 6/10 Okay #### Juana Guadalupe Jul 29, 2022 ##### Juana Guadalupe Stayed 2 nights in Jul 2022 ### 8/10 Good #### HERIBERTO Jul 27, 2022 ##### HERIBERTO Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Ester Jul 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities HOTEL EN EXCELENTE UBICACION. LIMPIO Y EL PERSONAL ES AMABLE ##### Ester Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Gregorio Jul 8, 2022 ##### Gregorio Stayed 4 nights in Jun 2022 ### 8/10 Good #### SANTOS DE JESUS May 20, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### SANTOS DE JESUS Stayed 1 night in May 2022 ### 10/10 Excellent #### Verified traveller Feb 18, 2021 Liked: Cleanliness ##### Verified traveller Stayed 2 nights in Sep 2020 ### 6/10 Okay #### Fernando Dec 31, 2020 Disliked: Cleanliness #### Recomendaciones En general las instalaciones muy bien y agradables, la limpieza en el baño es lo que no fue buena tienen que poner más atención en esos detalles la regadera fue el lugar donde estaba sucio, los colchones un tanto duros ##### Fernando Stayed 1 night in Dec 2020 ### 8/10 Good #### Omar Oct 3, 2020 Liked: Staff & service ##### Omar Stayed 1 night in Oct 2020