Title: Hotel Santiago Plaza, Tuxtla - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Santiago Plaza, Tuxtla Hotel in Santiago Tuxtla with free parking ![Lobby](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/3fd664e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/3a53ed36.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/1239e92f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/c6e5b2a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/3eb20f95.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Santiago Plaza sits in the city center, providing a practical home base for exploring. Guests connect using complimentary WiFi and navigate with ease thanks to the elevator. The 24-hour front desk ensures help is always available when questions arise. 7.4 Good ## Popular amenities - 24/7 front desk - Housekeeping - Parking included - Air conditioning - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9450950&PinnedHotelID=9450950&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Room](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/1239e92f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Cable channels Wardrobe or closet Desk Daily housekeeping - 255 sq ft - Sleeps 2 - 1 Double Bed ![Superior Room | Bathroom](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/5c4f9a89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Cable channels Wardrobe or closet Desk Daily housekeeping - 182 sq ft - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Double Beds | Bathroom](https://images.trvl-media.com/lodging/10000000/9460000/9451000/9450950/569bd042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Cable channels Wardrobe or closet Desk Daily housekeeping - 165 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Tuxtla-Hotels-Hotel-Santiago-Plaza.h9450950.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Tuxtla-Hotels-Hotel-Santiago-Plaza.h9450950.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.46565%2C-95.30284&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DCPYPOxR9bN1ReUDCMcttFAB6GI=) Comonfort S/N, Esq. 5 de Mayo, Colonia Centro, Santiago Tuxtla, VER, 91697 #### What's nearby - Olmec Head - 3 min walk - 0.3 km - Museo Tuxteco - 3 min walk - 0.3 km - Los Tuxtlas Biosphere Reserve - 21 min drive - 12.2 km - Cascada Salto de Eyipantla - 56 min drive - 19.4 km #### Restaurants - ‪Taqueria El Tizon - ‬13 min drive - ‪La Enamorada Restaurante & Lounge - ‬5 min walk - ‪Burger King - ‬13 min drive - ‪Empanadas "Don Verga - ‬13 min drive - ‪La Bomba Atómica - ‬13 min drive ## About this property ### Hotel Santiago Plaza, Tuxtla Hotel in the city center Hotel Santiago Plaza, Tuxtla provides a business center and more. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - An elevator and a 24-hour front desk Room features All 51 rooms have comforts such as air conditioning, in addition to amenities like free WiFi. Other amenities include: - Bathrooms with tubs or showers and shampoo - 32-inch flat-screen TVs with cable channels - Wardrobes/closets, balconies, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112370000/112360200/112360124/e0d5f16e_edited_fff0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Santiago Plaza Santiago Tuxtla - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 3 reviews CA $58 CA $68 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=112360124&PinnedHotelID=112360124&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking - Onsite parking includes off-street options ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Business center ### Accessibility - Elevator ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Private bathroom - Shampoo - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### More - Air conditioning - Desk - Free local calls - Phone ## Policies ### Check-in Check-in time starts at 1:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention There is limited hot water on site No pets and no service animals are allowed at this property ### Property is also known as Hotel Gran Santiago Gran Santiago Hotel Gran Santiago Plaza Confort Santiago Tuxtla, Veracruz ## Frequently asked questions ### Is Hotel Santiago Plaza, Tuxtla pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Santiago Plaza, Tuxtla? > Self parking is free at this property. ### What time is check-in at Hotel Santiago Plaza, Tuxtla? > Check-in begins at 1:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available. ### What time is check-out at Hotel Santiago Plaza, Tuxtla? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Santiago Plaza, Tuxtla located? > Located in the heart of Santiago Tuxtla, this hotel is within a 5-minute walk of Olmec Head and Museo Tuxteco. Los Tuxtlas Biosphere Reserve and Cascada Salto de Eyipantla are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Santiago Plaza, Tuxtla Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.8 Location ### 7.6 Staff & service ### 7.4 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 13 8 - Good 16 6 - Okay 8 4 - Poor 5 2 - Terrible 3 ### 10/10 Excellent #### Esther May 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien Super bien todo, el hotel es muy sencillo y le falta poquito mantenimiento pero en general x el precio es un super deal y sobretodo es de lo mejorcito de x esa zona y es punto medio de Roca partida y Catemaco. El servicio excelente…. Y lo mejor aman a los animales y son buenos seres humanos xq adoptaron a 2 perritas de la calle…. Regreso sin dudar ##### Esther Stayed 3 nights in Apr 2023 ### 8/10 Good #### Luis Apr 17, 2023 Liked: Cleanliness, staff & service, amenities Solo mejorar las instalaciones, se ven un poco desgastadas, se les pidió que hubiera agua caliente, ya que llevaba a mi hijo y el le gusta bañarse con ella y no hubo. ##### Luis Stayed 3 nights in Apr 2023 ### 4/10 Poor #### Kimbelry Apr 16, 2023 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities No me gustaron las camas estaban demasiado duras y el personal no te atiende bien ##### Kimbelry Stayed 5 nights in Apr 2023 ### 10/10 Excellent #### Javier Apr 12, 2023 Liked: Cleanliness, amenities Está súper ubicado, no hay pierde, está en pleno centro y de allí te mueves a cualquier punto de la zona. ##### Javier Stayed 1 night in Apr 2023 ### 8/10 Good #### Francisco Apr 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BUENO EN GENERAL LA ESTANCIA ES PLACENTERA, HAY MUCHA TRANQUILIDAD Y LAS HABITACIONES SON COMODAS, Y LA UBICACION ES EXCELENTE PARA NEGOCIOS Y PASEOS, ES UN PUNTO ESTRATEGICO ##### Francisco Stayed 1 night in Mar 2023 ### 6/10 Okay #### José Luis Feb 7, 2023 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Me gustó que está en el centro de la ciudad, no me gustaron las instalaciones, el ascensor no funciona y había mucha basura tirada. ##### José Luis Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Tere Berenice Jan 28, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Habitaciones extremadamente sucias, no hay agua caliente, salieron 2 cucarachas, nos tuvieron que cambiar de habitación, muebles muy viejos y sucios, no hay personal, alberca con lama ![](https://a.travel-assets.com/ugc/hotel-reviews/CBA8CECD81B59098F91087DEA8B81886BC060A801674869580665.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0566F8B593BC78E198E295306834F4BB88C4F6E31674869587916.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01D4753443DC736DE0D7744037132B16F366E8B61674869580671.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tere Berenice Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### EMANUEL MARTINEZ MARTINEZ martinez Dec 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Centrico, todos los servicios, precio accesible. Comodo. ##### EMANUEL MARTINEZ MARTINEZ martinez Stayed 1 night in Dec 2022 ### 6/10 Okay #### Fredy Oct 24, 2022 Liked: Cleanliness, staff & service Disliked: Room comfort #### VIAJE FAMILIAR HOTEL BIEN UBICADO, EL UNICO PROBLEMA ES QUE LOS COLCHONES SON DEMASIADOS DUROS Y VIEJOS LO CUAL PARA MI ES ESENCIAL EN UN HOTEL UN BUEN COLCHON DONDE DESCANSES, ADEMAS DE QUE EL ASENSOR NO SIRVE. EN LO DEMAS TODO ACEPTABLE COSTO BENEFICIO.. ##### Fredy Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Ester Jul 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities HOTEL EN EXCELENTE UBICACION. LIMPIO Y EL PERSONAL ES AMABLE ##### Ester Stayed 1 night in Jul 2022 ### 6/10 Okay #### Fernando Dec 31, 2020 Disliked: Cleanliness #### Recomendaciones En general las instalaciones muy bien y agradables, la limpieza en el baño es lo que no fue buena tienen que poner más atención en esos detalles la regadera fue el lugar donde estaba sucio, los colchones un tanto duros ##### Fernando Stayed 1 night in Dec 2020 ### 8/10 Good #### Lorena, Mexico Sep 15, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and staff service did not like Internet , review the rooms description due to there is not wi fi in the room, just at the common areas. thank you, ##### Lorena Stayed 2 nights in Sep 2020 ### 2/10 Terrible #### Mariana Sep 8, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Horrible no lo recomiendo ##### Mariana Stayed 1 night in Sep 2020 ### 8/10 Good #### Verified traveller Aug 30, 2020 En general todo muy bien, el encargado de recepción es un señor muy amable y empático, un excelente colaborador del hotel, todo el cuarto es limpio, ##### Verified traveller Stayed 1 night in Aug 2020 ### 4/10 Poor #### Gerardo Oct 11, 2017 Disliked: Cleanliness #### Look for a better place. Hotel was not good. Pillows were very bad. Uncomfortable beds smell bad. Pool was damaged. Location is the only good thing about this place. ##### Gerardo Stayed 2 nights in Oct 2017 ### 8/10 Good #### rubicelia Oct 3, 2017 Liked: Cleanliness, staff & service, room comfort muy bonito hotel, el personal muy amable y atento. ##### rubicelia Stayed 1 night in Sep 2017 ### 10/10 Excellent #### EDUARDO ALEJANDRO Aug 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buen servicio, bien el hotel ##### EDUARDO ALEJANDRO Stayed 1 night in Aug 2017 ### 10/10 Excellent #### EDUARDO ALEJANDRO Aug 14, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo muy bien, el hotel, el servicio, precio ##### EDUARDO ALEJANDRO Stayed 1 night in Aug 2017 ### 2/10 Terrible #### Javier Aug 5, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Descuidado Pues les comento el servicii de algunas personas muy malo no servia el elevador y yo llevba conmigo a una persona de la tercera edad los baños de lovi muy sucios la alberca demasiado sucia no le dan mantenimiento todo el piso se esta despegando el unico buen comentario que la habitacion muy limpia y comoda pero todo lo demas deja mucho que desear ##### Javier Stayed 2 nights in Jul 2017 ### 10/10 Excellent #### Verified traveller Apr 19, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel buena ubicacion, personal amable personal muy amable, habitaciones comodas ##### Verified traveller ### 8/10 Good #### Gamaliel Feb 7, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel agradable, limpio, céntrico. Estuvo bien la habitación. Pero por momento, no había luz en los pasillos de los pisos superiores. El hotel no factura el consumo en restaurante. Está ruidoso el aire acondicionado, o sea que para verano se ha de sufrir más que en invierno. Estacionamiento pequeño, pero nos bastó en nuestro caso. ##### Gamaliel ### 4/10 Poor #### Verified traveller Mar 26, 2016 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Tomenlo en cuenta Llegué y no tenían registrada mi habitación, por lo que me ubicaron en una suite que no había agua caliente y el aire acondicionado no funcionaba, me cambiaron de habitación y cuando me estaba instalando me dijeron que si podía cambiar de habitación porque una familia que llegó era de 4 integrantes y no cabían , la habitación que me asignaron tenia la puerta de la terraza caída y te congelabas ya que la cama estaba al lado, en fin terminaron dándome a escoger habitación y un descuento. ##### Verified traveller ### 6/10 Okay #### Verified traveller Mar 9, 2016 Liked: Cleanliness, staff & service #### Looks nice from outside and easy to find. Overall the hotel is nice. Staff was friendly & brought bottled water for 2 everyday. Total of 4 parking spaces for a 7 floor hotel. Wifi was a joke. Had to request coffee pot and iron. Room was clean & had a balcony ##### Verified traveller ### 8/10 Good #### VERONICA, Hidalgo Jan 11, 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Buena opcion muy limpio Es una gran opcion en Santiago Tuxtla ya que no hay muchas. Se esmeran en mantener el hotel en muy buenas condiciones y muy limpio solo deberian tratar de poner pantallas y cambiar los aires acondicionados pues son algo antiguos ##### VERONICA ### 8/10 Good #### maria antonieta Sep 18, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia confiable Muy bien, amables y atentos ##### maria antonieta