Title: Santiago Suite Apartment - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Santiago Suite Apartment Apartment in Santiago with an outdoor pool ## Photo gallery for Santiago Suite Apartment ![Exterior - Santiago Suite Apartment (Santiago)](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/457669e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance - Santiago Suite Apartment (Santiago)](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/99dcec4d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, individually decorated, iron/ironing board, free WiFi - Santiago Suite Apartment (Santiago)](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/73bf1128.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Suite, 1 Bedroom, Kitchen | Private kitchen - Santiago Suite Apartment (Santiago)](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/c654af72.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Santiago Suite Apartment (Santiago)](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/39001b76.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Costanera Center, Santiago Suite Apartment has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 7.8 Good ## Popular amenities - Pool - Kitchen - Free WiFi - Air conditioning - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=3964864&PinnedHotelID=3964864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=3964864&PinnedHotelID=3964864&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=3964864&PinnedHotelID=3964864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=3964864&PinnedHotelID=3964864&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3964864&PinnedHotelID=3964864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3964864&PinnedHotelID=3964864&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3964864&PinnedHotelID=3964864&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3964864&PinnedHotelID=3964864&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Basic Suite, 1 Bedroom, Kitchen ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/c2bbcf76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Suite, 1 Bedroom, Kitchen ### Highlights Individually decorated Air conditioning Kitchen Refrigerator Separate bedroom Rainfall showerhead Hair dryer Private bathroom - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 2 Bedrooms ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/c2bbcf76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Individually decorated Air conditioning Kitchen Refrigerator Day bed Sofa bed - double 2 bedrooms Rainfall showerhead - 431 sq ft - 2 bedrooms - Sleeps 3 - 2 Twin Beds ### View all photos for Basic Triple Room, 1 Bedroom ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/c2bbcf76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room, 1 Bedroom ### Highlights Individually decorated Air conditioning Kitchen Refrigerator Sofa bed Separate bedroom Rainfall showerhead Hair dryer - 376 sq ft - 1 bedroom - Sleeps 3 - 2 Queen Beds ### View all photos for Apartment 1 Bedroom Single ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/c2bbcf76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 1 Bedroom Single ### Highlights Individually decorated Air conditioning Kitchen Refrigerator Separate bedroom Rainfall showerhead Hair dryer Private bathroom - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Apartment 1 Bedroom Triple ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/c2bbcf76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 1 Bedroom Triple ### Highlights Individually decorated Air conditioning Kitchen Refrigerator Separate bedroom Rainfall showerhead Hair dryer Private bathroom - 366 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Twin Futon ### View all photos for Apartment 2 Bedroom 2 Pax ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/c2bbcf76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 2 Bedroom 2 Pax ### Highlights Individually decorated Air conditioning Kitchen Refrigerator 2 bedrooms Rainfall showerhead Hair dryer Private bathroom - 431 sq ft - 2 bedrooms - Sleeps 2 - 1 Double Bed ### View all photos for Apartment 2 Bedroom 3 pax ![In-room safe, individually decorated, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3970000/3964900/3964864/c2bbcf76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 2 Bedroom 3 pax ### Highlights Individually decorated Air conditioning Kitchen Refrigerator 2 bedrooms Rainfall showerhead Hair dryer Private bathroom - 431 sq ft - 2 bedrooms - Sleeps 3 - 1 Double Bed and 1 Twin Bed ## You may also like Ad ![Front of property - evening/night](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/990000/987700/987618/35805209_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Novotel Santiago Vitacura Vitacura - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 594 reviews CA $122 CA $122 total Jan 17 - Jan 18, 2026 [](https://www.expedia.ca/Santiago-Hotels-Hotel-Novotel-Santiago-Vitacura.h987618.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=b71198f2-9b41-4097-be70-fbb8146c2c4f&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8370000/8362400/8362336/ac27341a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel Santiago - Vitacura Las Condes - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 1,000 reviews CA $93 CA $93 total Jan 2 - 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Pool - Spa - Pet friendly - Free WiFi 9.2 Wonderful 949 reviews CA $134 CA $134 total Jan 24 - Jan 25, 2026 [](https://www.expedia.ca/Santiago-Hotels-Novotel-Santiago-Providencia.h29109856.Hotel-Information?chkin=2026-1-24&chkout=2026-1-25&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=b71198f2-9b41-4097-be70-fbb8146c2c4f&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/210000/200100/200094/ca443656_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Santiago Hotel and Convention Center Providencia - Pool - Pet friendly - Kids pool - Free WiFi 8.4 Very good 662 reviews CA $171 CA $171 total Jan 23 - Jan 24, 2026 [](https://www.expedia.ca/Santiago-Hotels-Sheraton-Santiago-Hotel-And-Convention-Center.h200094.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=b71198f2-9b41-4097-be70-fbb8146c2c4f&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6190000/6184300/6184225/0cac8dd2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Singular Santiago Downtown Santiago - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 680 reviews CA $526 CA $526 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Santiago-Hotels-The-Singular-Santiago.h6184225.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=b71198f2-9b41-4097-be70-fbb8146c2c4f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Santiago-Suite-Apartment.h3964864.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Santiago-Suite-Apartment.h3964864.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.43789%2C-70.64515&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dQ6tlIgMfwYBD6ov2l3C5txnTB8=) Merced 562, Santiago, Region Metropolitana, 8320148 #### What's nearby - Santa Lucia Hill \- 2 min walk \- 0.2 km - Lastarria District \- 4 min walk \- 0.4 km - Plaza de Armas \- 6 min walk \- 0.5 km - Municipal Theatre of Santiago \- 6 min walk \- 0.5 km - Santiago Town Square \- 7 min walk \- 0.7 km #### Getting around - Bellas Artes Station - 3 min walk - Parque Almagro Station - 4 min drive - Santiago Intl. Airport (SCL) - 19 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪Everyday Sushi - ‬1 min walk - ‪Café Mosqueto - ‬2 min walk - ‪Thai Express - ‬1 min walk - ‪R3 - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Santiago Suite Apartment Apartment in Santiago with an outdoor pool Along with an outdoor pool, this apartment building has self parking and concierge services. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite. Each apartment features free WiFi, free wired Internet, and a kitchen with a refrigerator, an oven, and a microwave. Additional amenities include a rainfall shower, a hair dryer, and a safe. Santiago Suite Apartment offers 35 accommodations with safes and hair dryers. Each accommodation is individually decorated. Accommodations at this 3.5-star apartment have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads. This Santiago apartment provides complimentary wired and wireless Internet access. Recreational amenities at the apartment include an outdoor pool. ## Similar properties ![Full-size fridge, microwave, oven, toaster](https://images.trvl-media.com/lodging/92000000/91030000/91027800/91027760/f2c41dc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Central Suites Downtown Santiago - Kitchen - Free WiFi - Parking available - 24/7 front desk 7.0 Good 9 reviews CA $61 CA $77 total Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=91027760&PinnedHotelID=91027760&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/6000000/5200000/5198400/5198365/b5625757.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Personal Aparts Bellas Artes Downtown Santiago - Pool - Kitchen - Washer - Dryer 7.8 Good 189 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=5198365&PinnedHotelID=5198365&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101250000/101242600/101242536/3d5034aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LivinnX Santiago Downtown Santiago - Pool - Kitchen - Free WiFi - Laundry 8.4 Very good 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=101242536&PinnedHotelID=101242536&HadPinnedHotel=true®ionId=-1&adults=2) ![Loft](https://images.trvl-media.com/lodging/35000000/34930000/34928000/34927902/1b7f3406.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amistar Apartments Downtown Santiago - Kitchen - Free WiFi - Air conditioning - Laundry 8.2 Very good 104 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=34927902&PinnedHotelID=34927902&HadPinnedHotel=true®ionId=-1&adults=2) ![Individually decorated, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/40000000/39070000/39063400/39063380/72d0828f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Budget Santiago Providencia Providencia - Pet friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 575 reviews CA $82 CA $82 total Jan 25 - Jan 26, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=39063380&PinnedHotelID=39063380&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087916/cd396502.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ibis Santiago Providencia Providencia - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,000 reviews CA $83 CA $83 total Jan 17 - Jan 18, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=5087916&PinnedHotelID=5087916&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/990000/987700/987618/a84fe873.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Novotel Santiago Vitacura Vitacura - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 594 reviews CA $122 CA $122 total Jan 17 - Jan 18, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=987618&PinnedHotelID=987618&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8440000/8439800/8439785/6892eccb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Providencia - Hostel Providencia - Free WiFi - Gym - Breakfast available - Business services 8.6 Excellent 291 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=8439785&PinnedHotelID=8439785&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas](https://images.trvl-media.com/lodging/2000000/1550000/1541200/1541172/f5cc4e32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Santiago Centro Downtown Santiago - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 1,000 reviews CA $128 CA $128 total Jan 16 - Jan 17, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1541172&PinnedHotelID=1541172&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/28000000/27010000/27000200/27000171/f9057530.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Capital Bellet Providencia - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 898 reviews CA $106 CA $106 total Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=27000171&PinnedHotelID=27000171&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Self parking on site (USD 16 per day) - Limited onsite self parking ### Family friendly - Children stay free (see details) ### Kitchen - Cookware, dishware, and utensils - Microwave - Oven - Refrigerator ### Bedrooms - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Laundry - Laundry service ### Work spaces - 2 meeting rooms ### Climate control - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Designated smoking areas (fines apply) ### Services and conveniences - Concierge services - Iron/ironing board on request - Luggage storage - Multilingual staff - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - In a historical district - In the city center - Near a metro station - Near a train station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 22 floors - 35 units - 4 buildings - Individual decor - Traditional architecture ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 9:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open Monday - Saturday (10:00 AM - 6:00 PM) and Sunday - Sunday (noon - 6:00 PM) Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 50 per person (roundtrip) - Airport shuttle fee per child: USD 9 (roundtrip), (from 5 to 10 years old) - Self parking fee: USD 16 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not served at this property ### Property is also known as Santiago Suite Santiago Suite Apartment Santiago Suite Apartment Aparthotel tiago Suite Aparthotel Santiago Suite Santiago Suite Apartment Santiago Santiago Suite Apartment Apartment Santiago Suite Apartment Apartment Santiago ## Frequently asked questions ### Does Santiago Suite Apartment have a pool? ### Is Santiago Suite Apartment pet-friendly? ### How much is parking? ### What time is check-in at Santiago Suite Apartment? ### What time is check-out at Santiago Suite Apartment? ### Does Santiago Suite Apartment provide a shuttle to the airport? ### Where is Santiago Suite Apartment located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Santiago Suite Apartment Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 7.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 37 8 - Good 62 6 - Okay 25 4 - Poor 4 2 - Terrible 6 ## Reviews ### 6/10 Okay #### jose Nov 2, 2020 Liked: Communication Disliked: Cleanliness #### Publicidad engañosa Lugar oscuro no tenia que ver con la descripción,colchón en mal estado,sabanas llenas de pelo y manchadas al igual que los utensilios de cocina, no había wifi en el departamento tuve que ocupar el mio..lo único bueno la ubicación y el baño ##### jose Stayed 1 night in Oct 2020 ### 6/10 Okay #### Verified traveller May 3, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Make sure to get directions from the security desk. The room was fine, just hot and did not have AC as advertised. ##### Verified traveller Stayed 6 nights in Jan 2019 ### 2/10 Terrible #### Verified traveller Feb 18, 2019 Disliked: Staff & service #### Poor Customer Service Tried to contact prior to my departure- not very responsive. Was not able to check-in by 9:30pm but couldn’t reach anyone to let then know. Wasn’t able to get any money back. ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Verified traveller Jan 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Me gustó súper cómodo, limpio Buen ambiente, un poco caluroso pero estos días han sido asi ##### Verified traveller Stayed 1 night in Jan 2019 ### 6/10 Okay #### Ximena Jan 17, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No te dejan ocupar el estacionamiento si no se ha cancelado antes, pero no hay forma de estacionarse para subir a cancelar y poder utilizarlo! Las toallas tenían unas manchas negras y que hablar de las sabanas!!!! un asco. ##### Ximena Stayed 1 night in Jan 2019 ### 2/10 Terrible #### Mauricio Jan 13, 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Muy malo Pésimo, para empezar, reservamos una habitación con aire acondicionado y no tenia. Segundo; el baño estaba malo, fueron "a arreglarlo" y quedó igual. Tercero, la televisión no funcionaba, ya que no tenía cable y la antena no funcionaba, ni siquiera se podían ver canales locales. Cuarto, la cama en pésimas condiciones, colchón viejo e incómodo. Lo único rescatable es la limpieza del lugar, fuera de eso... Nefasto. ##### Mauricio Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Mabel Nov 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I loved the location!!! The metro was close by and the supermarket is right downstairs. The staff was very helpful, too!!! We had a wonderful time!!! ##### Mabel Stayed 6 nights in Nov 2018 ### 10/10 Excellent #### omar alfredo Oct 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### impecable todo de 10...impecable ##### omar alfredo Stayed 4 nights in Oct 2018 ### 8/10 Good #### gustavo Jun 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien Bueno ##### gustavo Stayed 1 night in Jun 2018 ### 6/10 Okay #### Charles Dec 5, 2017 Liked: Room comfort Disliked: Property conditions & facilities #### Bom O apart é muito bom. Ruim foi o serviço prestado no primeiro dia. Simplesmente nos mudaram de local, bastante distante, e queriam que aceitássemos a troca. Alegaram que o ap reservado não estava disponível. O suporte, em geral, foi ruim. Quanto ao ap, tudo organizado. Nada a reclamar, a não ser a internet que caía às vezes. ##### Charles Stayed 5 nights in Nov 2017 ### 8/10 Good #### cristina Aug 31, 2017 Liked: Cleanliness Disliked: Room comfort #### mas o menos. buena atencion en recepcion... Problemas a mi parecer inaceptables abridor de botellas roto. Sin copas para vino o pisco. Ni ninguna fuente o sarten. La cama durisima colchón muy delgado te mueves y suena. Pero bien. Gracias! ##### cristina Stayed 1 night in Aug 2017 ### 4/10 Poor #### Brian May 20, 2017 Disliked: Staff & service, property conditions & facilities, room comfort #### Bad experience!!! Firstly. On arrival the place is very hard to find. It is basically in a very large apartment complex. I asked at security for santiago suites and security (who spoke no English at all) directed me towards a door 20 metres down and said 8th floor. That door led to tower a and tower b both with 22 floors of residential apartments. After trying both 8th floors there was still no sign. I went back out and after another couple of minutes I managed to get room822 out of the security. I went up and knocked on the door and finally found the office. Check in was slow and when I went to pay by card they said there was a 19% charge for cards. I paid in cash. I got the code for our room which was on the top floor of the other tower so we lugged our bags over only to find the code didn t work. After another trip back and forth we finally got into our room, approx 45 mins after arriving. It is astonishing that there absolutely no signs for the office either at the entrance, in the building, in the lifts or even on the door of room822\. The apt was fine but in disrepair (A/c didn t work properly, sliding door broken, shower head blocked, blinds broken) and the kitchen lacked vital things to make it worthwhile using it (e.g. any cleaning equipment, dish cloths etc). To make matters worse the electricity in the building went out from 9pm to 8am on our last night (although presumably that wasn't their fault). Location is good but otherwise would not recommend . ##### Brian ### 8/10 Good #### Verified traveller May 16, 2017 Liked: Cleanliness, property conditions & facilities, room comfort O quarto era moderno e estava em perfeitas condições, o lugar tem ótima localização, apenas 2 quadras do metro, ao lado de um supermercado e perto de parques. O apartamento possui todos os itens para cozinhar, incluindo forno e microondas. Único problema q tive foi a conversão que eles fizeram do dolar para o peso chileno, muito alta (saiu mais de 20% mais caro por causa dessa conversão). ##### Verified traveller ### 6/10 Okay #### Verified traveller May 1, 2017 Liked: Cleanliness, property conditions & facilities #### 편리한 숙박 객실은 작으나 시설이 깨끗했고 24시간 리셉션이있어 문제를 바로 해결할구 잇었다 위치도 아르마스 근처라 편리했소 마트가 옆건물1층에 있어 생활하기 편했음 피트니스를 이용하려고 이곳을 예약했는데 기구가 2개밖에 없었고 모두 고장이 나있었다 부엌이 협소하였다 ##### Verified traveller ### 8/10 Good #### Verified traveller Apr 30, 2017 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness Adorei a localização, perto de tudo! Achei que a limpeza deixou a desejar. Mas no geral, um bom custo beneficio. ##### Verified traveller ### 8/10 Good #### pete, vaz Mar 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maid service Maid service would come and knock at 9-10am, I asked to not be bothered until after 12pm if possible would come every half hour until I just said please don't come back until tomorrow. This happened a few days, I did not like being bothered yet the maid kept coming back and then made a face when I told her not to return as in I had wasted her time. ##### pete ### 8/10 Good #### Alexandre F Mar 11, 2017 Liked: Staff & service, property conditions & facilities, room comfort #### Central e em conta Bom custo beneficio e localização. ##### Alexandre F ### 10/10 Excellent #### Will, Itu/SP Feb 8, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### próximo Santa Lucia Hill Otima localização, instalações novas, limpo, organizado. ##### Will ### 10/10 Excellent #### Marcelo Jan 22, 2017 Liked: Staff & service, property conditions & facilities, room comfort Otimo local, no centro de Santiago; metrô perto; Bairro Bella Vista perto, fizemos tudo a pé. No quarto a única coisa que não funcionou foi o telefone para falar com o escritório, responsável pelo quarto; faltou mais utensilio de cozinha, como panela para cozinhar e fazer refeições. super tranquilo para dormir. Passa táxi direto na frente do hotel (não utilizamos) Recomendo!! ##### Marcelo ### 8/10 Good #### Maria Dec 2, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great value for the apartment. We rented a small unit but have everything we need. House keeping everyday except Sunday. Central located and easy access to public transport ##### Maria ### 6/10 Okay #### Frederic Nov 29, 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### Well located, clean and comfortable rooms Not easy to find the reception of the apartments. It is actually located in the opposite street. When checking in we had to pay CASH in USD or an additional 19% tax would be charged, notwitstanding our confirmed direct booking via hotels.com. Rooms are very clean and comfortable, good price value! ##### Frederic ### 8/10 Good #### wagner Sep 20, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Atendimento excelente, ótima localização. A equipe sempre me atendeu com rapidez. O gás do fogão não estava funcionando. Devido a isso eles me trocaram de apartamento assim que solicitei. Os quartos tem aquecedor e ar condicionado. Também não sabia utilizar o cofre e eles mandaram imediatamente um funcionário para me explicar. Foi muito boa a estadia. ##### wagner ### 6/10 Okay #### Verified traveller Aug 23, 2016 Liked: Cleanliness, room comfort Disliked: Staff & service They charged us more than the rate displayed on hotels.com by \~20% ##### Verified traveller ### 8/10 Good #### Lícia Aug 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendado Funcionários prestativos e muito educados. Ótimo apartamento, lindo e confortável. Próximo ao metrô e à pontos turísticos. ##### Lícia ### 8/10 Good #### Lícia, Rio de Janeiro Aug 16, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bem localizado Perto de várias atrações turísticas, bom prédio, bom apartamento. Tem um mercado ao lado e um bom equipamento de cozinha. As pessoas que nos atenderam foram bastante solicitas. Apenas um pequeno problema, em um dos dias, esqueceram de fazer a arrumação do quarto. ##### Lícia