[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nativa Hotel Boutique Travelers find a perfect balance of nature and city life at this hotel where the lobby coffee service complements an atmosphere of genuine hospitality. ![Mountain view](https://images.trvl-media.com/lodging/10000000/9860000/9857700/9857682/92ca2b21.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/10000000/9860000/9857700/9857682/1a50d806.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/10000000/9860000/9857700/9857682/d931c3fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double with Balcony](https://images.trvl-media.com/lodging/10000000/9860000/9857700/9857682/c39e2368.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/10000000/9860000/9857700/9857682/0b4376de.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Patio Bellavista, Nativa Hotel Boutique offers a peaceful retreat with practical perks. Guests enjoy free breakfast, panoramic views from the rooftop terrace, and an on-site coffee shop. Relax in the garden or stay productive in the business center. 7.4 Good ## Popular amenities - Room service - Housekeeping - 24/7 front desk - Restaurant - Business services ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=9857682&PinnedHotelID=9857682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=9857682&PinnedHotelID=9857682&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=9857682&PinnedHotelID=9857682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=9857682&PinnedHotelID=9857682&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9857682&PinnedHotelID=9857682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9857682&PinnedHotelID=9857682&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9857682&PinnedHotelID=9857682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9857682&PinnedHotelID=9857682&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Double Room, City View](https://images.trvl-media.com/lodging/10000000/9860000/9857700/9857682/4a8a0b7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, City View ### Highlights Yard Heating Fan Premium bedding Private bathroom Shower/tub combination In-room safe Daily housekeeping - 215 sq ft - City view - Sleeps 2 - 1 Double Bed ![Deluxe Double with Balcony](https://images.trvl-media.com/lodging/10000000/9860000/9857700/9857682/ab5092aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double with Balcony ### Highlights Balcony Yard Heating Flat-screen TV Fan Premium bedding Private bathroom Shower/tub combination - 270 sq ft - Sleeps 2 - 1 Double Bed ![Double 2 beds](https://images.trvl-media.com/lodging/10000000/9860000/9857700/9857682/a2b7ea82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double 2 beds ### Highlights Yard Heating Fan Premium bedding Private bathroom Shower/tub combination Daily housekeeping In-room safe - 215 sq ft - Sleeps 2 - 2 Twin Beds ![Standard Quadruple Room, 1 Bedroom, City View](https://images.trvl-media.com/lodging/10000000/9860000/9857700/9857682/aa26558f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 1 Bedroom, City View ### Highlights Yard Heating Premium bedding Fan Separate bedroom Private bathroom Shower/tub combination Daily housekeeping - 323 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ![Double Room, Shared Bathroom, Courtyard View](https://images.trvl-media.com/lodging/10000000/9860000/9857700/9857682/782bcd61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Shared Bathroom, Courtyard View ### Highlights Yard Heating Fan Premium bedding Daily housekeeping In-room safe - 215 sq ft - Sleeps 2 - 1 Queen Bed ![Double standard with shared bathroom 2 beds (bunk beds)](https://images.trvl-media.com/lodging/10000000/9860000/9857700/9857682/f4f22ddd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double standard with shared bathroom 2 beds (bunk beds) ### Highlights Yard Heating Fan Premium bedding 2 bathrooms Daily housekeeping In-room safe - 215 sq ft - Sleeps 2 - 2 Twin Beds ### Single con Bano Compartido ### Highlights Yard Heating Fan Premium bedding Daily housekeeping In-room safe - 75 sq ft - Sleeps 1 - 1 Twin Bed ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9780000/9776500/9776413/4ce4bb9d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard Santiago Las Condes Las Condes - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 789 reviews CA $174 CA $174 total Nov 1 - Nov 2 [](https://www.expedia.ca/Santiago-Hotels-Courtyard-Santiago-Las-Condes.h9776413.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=10f8555b-bb8f-470d-806d-9cc1c61319c5&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/16000000/15550000/15544900/15544814/593fa7ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Magnolia Santiago Downtown Santiago - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Nativa-Hotel-Boutique.h9857682.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Nativa-Hotel-Boutique.h9857682.Hotel-Information) ## About the area Located on the riverwalk, Nativa Hotel Boutique is in Bellavista neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Forest Park and Parque Metropolitano, while Palacio de Bellas Artes and National Museum of Fine Arts are cultural highlights. Don't miss out on a visit to Chilean National Zoo. Enjoy the great outdoors with hiking/biking trails and mountain biking, or hop on a bike rental nearby and explore all the area has to offer. [Visit our Santiago travel guide](https://www.expedia.ca/Santiago.dx178306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.43123%2C-70.63984&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=haGvBj9ZvI9rBDnAf4Q4u7FpsdE=) General Ekdhal 151, Recoleta, Santiago, Region Metropolitana, 8420424 ### What's nearby - Patio Bellavista - 9 min walk - 0.8 km - Santa Lucia Hill - 12 min walk - 1.0 km - San Cristobal Hill - 15 min walk - 1.3 km - Plaza de Armas - 17 min walk - 1.4 km - Medical Center Hospital Worker - 2 min drive - 1.9 km ### Getting around - Hospitales Station - 4 min drive - Patronage Station - 10 min walk - Santiago Intl. Airport (SCL) - 15 min drive ### Restaurants - ‪Illuminati - ‬1 min walk - ‪Da Ri Won - ‬2 min walk - ‪Club Soda - ‬2 min walk - ‪Dae Jang Kum - ‬1 min walk - ‪De Pablo a Violeta - ‬3 min walk ## About this property ### Nativa Hotel Boutique Hotel near Patio Bellavista Located close to Patronato and Parque Metropolitano, Nativa Hotel Boutique provides free breakfast, a rooftop terrace, and a coffee shop/cafe. Hit the slopes at this hotel featuring a ski shuttle. A garden, a library, and a business center are available to all guests. Other perks at this hotel include: - A roundtrip airport shuttle (surcharge), a banquet hall, and coffee/tea in the lobby - Meeting rooms, luggage storage, and tour/ticket assistance - Multilingual staff, a computer station, and a 24-hour front desk Room features All guestrooms at Nativa Hotel Boutique include thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities like late night room service and safes. Other conveniences in all rooms include: - Heating and fans - Private yards, cribs/infant beds, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/92000000/91590000/91588600/91588520/5eb686f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa del lado Santiago Providencia Providencia - Breakfast included - Free WiFi - Restaurant - Housekeeping 9.2 Wonderful 27 reviews CA $65 CA $65 total Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=91588520&PinnedHotelID=91588520&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3490000/3480300/3480203/c884c440.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Si Hotel Downtown Santiago - Breakfast included - Free WiFi - Laundry - Room service 6.6 54 reviews CA $56 CA $56 total Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=3480203&PinnedHotelID=3480203&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6190000/6184300/6184225/0cac8dd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Singular Santiago Downtown Santiago - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 650 reviews CA $370 CA $370 total Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=6184225&PinnedHotelID=6184225&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Beach shuttle (surcharge) - Shopping center shuttle (surcharge) - Ski shuttle (surcharge) - Theme park shuttle (surcharge) - Limited onsite parking ### Food and drink - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Ecotours - Library - TV in common areas ### Family friendly - Crib (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Computer station - Meeting rooms ### Outdoors - Garden - On the riverwalk - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair-accessible path of travel ### More - 3 floors - Ballroom - Banquet hall - Belle Époque architecture - Built in 1914 - Reception hall ## Room amenities ### Bedroom - Crib (surcharge) - Premium bedding ### Bathroom - Free toiletries - Hair dryer (on request) - Towels provided ### Food and drink - 24-hour room service ### More - Fan - Heating - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are not available Cribs (infant beds) are available for USD 5 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 62 per vehicle (roundtrip) - Crib (infant bed) fee: USD 5 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Nativa Crazy Friendly Hostel Santiago Nativa Crazy Friendly Hostel Nativa Crazy Friendly Santiago Nativa Hotel Boutique Santiago Nativa Crazy Friendly Hotel Santiago Nativa Crazy Friendly Hotel Hotel Nativa Crazy Friendly Santiago Nativa Boutique Santiago Nativa Hotel Boutique Hotel Nativa Hotel Boutique Santiago Nativa Hotel Boutique Hotel Santiago ## Frequently asked questions ### Is Nativa Hotel Boutique pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Nativa Hotel Boutique? > Limited spots are available. ### What time is check-in at Nativa Hotel Boutique? > Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Nativa Hotel Boutique? > Check-out is at noon. ### Does Nativa Hotel Boutique provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of USD 62 per vehicle applies. ### Where is Nativa Hotel Boutique located? > Located near the slopes, this Bellavista hotel is in the entertainment district and within a 10-minute walk of Patronato, La Chascona, and Patio Bellavista. Parque Metropolitano and Palacio de Bellas Artes are also within 10 minutes. Patronage Station is 10 minutes by foot and Bellas Artes Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Nativa Hotel Boutique Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 18 8 - Good 15 6 - Okay 7 4 - Poor 6 2 - Terrible 5 ### 8/10 Good #### Yonathan., Santiago, Chile. Jan 31, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atención y buena limpieza en general. ##### Yonathan. Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 13, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place. Great breakfast. Very friendly. Convenient location to everything. ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Jean-Luc Dec 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ideal location in Santiago Nice,clean and quiet. Ideal location to enjoy the Santiago. Great service help you around the city. Surrounding could be noisy on Saturday nights. ##### Jean-Luc Stayed 3 nights in Nov 2019 ### 8/10 Good #### Ari Dec 2, 2019 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness #### Ihan kiva omaperäinen majoitus Persoonallinen hotelli, joka kuitenkin kaipaisi perusteellisempaa siivousta. Sijainti on hyvä erityisesti iltaelämää ajatellen ja huoneessa oli mukava pieni parveke. ##### Ari Stayed 2 nights in Nov 2019 ### 2/10 Terrible #### Verified traveller Oct 15, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities To start: this is NOT a simple hotel (surely not a “boutique” one). It is a HOSTEL. It has look and feel of a hostel, which is poorly maintained. The cleaning level is way below average. We spent there two nights, but the room was not cleaned. Even fresh towels were provided upon request. The wifi is weak and keeps breaking. The staff is not friendly. I am not recommending this place, unless you into hostels. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Guillermo Jul 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exelente!! Muy buen lugar para descansar ##### Guillermo Stayed 1 night in Jul 2019 ### 8/10 Good #### Fabio, São Paulo Jun 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Tem seus prós e contras Atendimento da Maria Angelica foi excelente e o hotel fica próximo de quase tudo. Em 10 minutos a pé é possível chegar em vários atrativos. O café da manhã é simples, mas o suficiente. Quarto 9 extremamente pequeno. Banheiro menor ainda. Wifi oscila bastante ##### Fabio Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### Mauricio Jun 18, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bueno Me gusto mucho la ambientación del hostal, el toque rústico. El hostal es muy cómodo y tranquilo, la habitación muy linda y con una vista del cerro excelente. ##### Mauricio Stayed 1 night in Jun 2019 ### 4/10 Poor #### MIGUEL May 23, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Personal amable, pero mala ubicación y habitación con piso roto ##### MIGUEL Stayed 6 nights in May 2019 ### 10/10 Excellent #### Martínez Apr 27, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen servició buen personal soy venezolano contento de que me hayan hecho una arepa muchas gracias ##### Martínez Stayed 1 night in Apr 2019 ### 8/10 Good #### Verified traveller Apr 22, 2019 Liked: Cleanliness, staff & service, amenities La ubicación me gusto.Lo que no me gusto fue que no habia calefacción ,pues hacía mucho frio. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 8/10 Good #### Hito Apr 19, 2019 Liked: Cleanliness, staff & service, amenities Principalmente la atención de la gente que atiende ahí me pareció realmente excelente ##### Hito Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Chairez Mar 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comodo, excelente instalaciones, y bastante céntrico ##### Chairez Stayed 3 nights in Mar 2019 ### 8/10 Good #### Emily Dec 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good area and comfortable rooms Staff were very friendly and helpful, rooms were basic but comfortable and breakfast again was basic but enough. Really good area with lots of places to go close by. ##### Emily Stayed 1 night in Dec 2018 ### 4/10 Poor #### Emma Sep 8, 2018 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service ##### Emma Stayed 2 nights in Jul 2018 ### 6/10 Okay #### Verified traveller Aug 11, 2018 ##### Verified traveller Stayed 5 nights in Aug 2018 ### 10/10 Excellent #### Angie, Toronto Apr 16, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### TWICE satisfied--coming and going We used Native coming and going to Easter Island. It was convenient to get to and the staff was superb. Our first room was a tad too small but the return room was roomy. They have great linens on comfy beds. The area is near the Bella Artes, Forest Restaurant and a lovely park. The best part was the super-helpful staff. My small amount of Spanish and their small amount of English, worked well together. ##### Angie Stayed 1 night in Apr 2018 ### 10/10 Excellent #### Angiie, Toronto Apr 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Helpful staff in a boutique hotel experience The boutique hotel is small and in a nightclub area--a little loud at night. But, boy, doe the helpful staff make up for it. We had problems tve and they helped with them all. We would have liked the larger room we had on the second stay, the first time. ##### Angiie Stayed 1 night in Apr 2018 ### 10/10 Excellent #### David Jan 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location We were only there for 1 day but I would go back another time! It was very clean and comfortable! Great location! The staff were very friendly! ##### David Stayed 1 night in Jan 2018 ### 8/10 Good #### Verified traveller Dec 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 3 nights in Nov 2017 ### 6/10 Okay #### Verified traveller Aug 23, 2017 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Great location.. but more needed Excellent location but a bit too basic for me ##### Verified traveller Stayed 4 nights in Aug 2017 ### 6/10 Okay #### Verified traveller Apr 20, 2017 Liked: Cleanliness, staff & service, room comfort hotel lindo, comodo. bien ubicado. el personal muy amable, y agradable. ##### Verified traveller ### 4/10 Poor #### Raymundo, MEXICO Feb 28, 2017 Liked: Staff & service Disliked: Cleanliness, room comfort #### En general malo A veces sin agua, a veces sin agua caliente, a veces sin toallas, la habitación más costosa no tiene aire acondicionado, las habitaciones son muy calientes, etc.... por el mismo precio hay otros mucho mejores. ##### Raymundo ### 2/10 Terrible #### Leigh, Toronto Feb 18, 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### TERRIBLE!!! RUN DOWN!!! DO NOT STAY HERE!!! Stayed one night in Chile here before heading home. Photos looked nice, reviews and ratings were generally good. We are not unreasonable with our expectations. To start, this is a HOSTEL, not a hotel. Our room was scary - shoddy exposed electrical, a light switch about 7 ft high above the desk, a hole in the very exposed subfloor, an earring left behind on a grimy shelf, and a stained pair of underpants that nearly fell on my head when I opened the locker over my bed. Not to mention the bunk beds which were not indicated on this page by photos or description. The room looked like it was under construction. With the original worn-down and dirty bunk beds, worn mattress, lockers, and sticky floors on the left side, then a roughed-in 'desk,' cracked and partially repaired drywall, and exposed subfloor (with hole) on the right side. I requested a different room and was offered one for more $ which I turned down. The room we were offered was one from the photos here, but was also run down, though not as badly as ours. The employee was making attempts to contact the owner/manager(?) but it was late, I was tired, and accepted my fate. The shared toilets - in closets less than 3 ft wide, where you can sit on the toilet and drink from the sink at the SAME TIME! The showers - Clean. Hot water which I conserved by turning off in between shampooing, but my wife showered next and had none. The breakfast - good. Ham, cheese, bread, cereal, juice, milk, toaster, and sandwich press. ##### Leigh ### 4/10 Poor #### Jan, Phoenix Arizona Feb 7, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### hotel in abad area we booked two rooms in same hotel for same price. The first confirmation was in English the other was in Spanish. When we arrived they told us that one room had private bath and the other shared bathroom with another room After arguing for about 10 minutes they give us both rooms with private bathrooms The rooms did not have smoke alarms and the door lacked inside with key instead of knob- fire escape violation ##### Jan