Title: Hotel Torremayor Lyon - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=3095&destination=Santiago%2C+Santiago+Metropolitan+Region%2C+Chile&selected=900100&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Torremayor Lyon Family-friendly Santiago retreat with a seasonal outdoor pool, bike rentals, and prime location near Costanera Center for urban explorers ## Photo gallery for Hotel Torremayor Lyon ![Front of property - Hotel Torremayor Lyon (Santiago)](https://images.trvl-media.com/lodging/1000000/910000/900100/900100/043415f0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Hotel Torremayor Lyon (Santiago)](https://images.trvl-media.com/lodging/1000000/910000/900100/900100/ddff1314.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Queen Bed - Hotel Torremayor Lyon (Santiago)](https://images.trvl-media.com/lodging/1000000/910000/900100/900100/477184fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bicycling - Hotel Torremayor Lyon (Santiago)](https://images.trvl-media.com/lodging/1000000/910000/900100/900100/3410614d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 Queen Bed - Hotel Torremayor Lyon (Santiago)](https://images.trvl-media.com/lodging/1000000/910000/900100/900100/a28bcc35.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Torremayor Lyon in Santiago offers a vibrant base for city adventures. Guests can cool off in the seasonal outdoor pool or borrow bikes to explore nearby Costanera Center. The on-site restaurant, Los Arcos, serves meals all day, with a bar perfect for evening relaxation. ## Reviews 8.2 Very good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Business services - Bar ## Room options ### Check availability for these dates Tonight [Mar. 28 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=900100&PinnedHotelID=900100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=900100&PinnedHotelID=900100&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 29 - Mar. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=900100&PinnedHotelID=900100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=900100&PinnedHotelID=900100&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=900100&PinnedHotelID=900100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=900100&PinnedHotelID=900100&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=900100&PinnedHotelID=900100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=900100&PinnedHotelID=900100&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Standard Room, 1 Queen Bed ![Standard Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/910000/900100/900100/a28bcc35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 10.0 Exceptional 1 review - City view - 323 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Twin Room ![Standard Twin Room](https://images.trvl-media.com/lodging/1000000/910000/900100/900100/06a14d59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - City view - 323 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Room Superior ![Premium bedding, down comforters, Tempur-Pedic beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/900100/900100/9f925d5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 538 sq ft - Sleeps 4 ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/1000000/910000/900100/900100/d9f99df6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - City view - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room Superior ![Premium bedding, down comforters, Tempur-Pedic beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/900100/900100/6f45dc18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 538 sq ft - Sleeps 3 ### View all photos for Room Superior ![Premium bedding, down comforters, Tempur-Pedic beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/900100/900100/6df24b49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 430 sq ft - Sleeps 3 ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12850000/12846900/12846843/74eda8cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Santiago Kennedy Vitacura - 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Pool - Free WiFi - Air conditioning - Business services 9.2 Wonderful 394 reviews CA $198 CA $198 total Mar 31 - Apr 1 [](https://www.expedia.ca/Santiago-Hotels-Hotel-Ismael.h6786366.Hotel-Information?chkin=2026-3-31&chkout=2026-4-1&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=ef1b3a2e-5d58-4037-af42-9dbb61eaf823&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6190000/6184300/6184225/90eeed09.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Singular Santiago Downtown Santiago - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 704 reviews CA $374 CA $374 total Apr 2 - Apr 3 [](https://www.expedia.ca/Santiago-Hotels-The-Singular-Santiago.h6184225.Hotel-Information?chkin=2026-4-2&chkout=2026-4-3&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=ef1b3a2e-5d58-4037-af42-9dbb61eaf823&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Hotel-Torremayor-Lyon.h900100.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Hotel-Torremayor-Lyon.h900100.Hotel-Information) ## About the area Located in Providencia, a neighborhood in Santiago, Hotel Torremayor Lyon is in the entertainment district and near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Traveling with kids? Consider Chilean National Zoo and Gabriela Mistral Cultural Center. Spend some time exploring the area's activities, including golfing. [Visit our Santiago travel guide](https://www.expedia.ca/Santiago.dx178306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.42464%2C-70.60855&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CoalYa_HsuL_t-py7_TsEm2u-F8=) Ricardo Lyon 322, Providencia, Santiago, Region Metropolitana, 6650685 ### What's nearby - ![Sculpture Park showing art, a garden and outdoor art](https://images.trvl-media.com/place/6237504/c59212bf-d59b-4aef-8605-f30b7ff611a6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sculpture Park 8 min walk \- 0.8 km - ![Costanera Center , es un proyecto inmobiliario ubicado en la comuna de Providencia en la ciudad de Santiago, Chile. Debe su nombre a que se sitúa cerca del río Mapocho. Consta de un conjunto de cuatro edificios (dos de ellos no construidos) ubicados en la intersección de Avenida Andrés Bello con Nueva Tajamar, a unos metros de la estación Tobalaba del Metro de Santiago. Su edificio central, la Gran Torre Santiago, cuenta con un área total de 128 000 m², tiene una altura de 297 metros incluida la espiral (300 m hasta el último de sus 62 pisos) y está equipado con 24 ascensores de alta velocidad que pueden alcanzar un máximo de 6,6 metros por segundo.1​ Con estas características, la Gran Torre Santiago se convierte en el rascacielos más alto de Latinoamérica. Las torres 1, 3 y 4 tienen una altura de 175, 175 y 105 metros, respectivamente.](https://images.trvl-media.com/place/6180676/81b5748e-9b0d-4207-8580-2b9ea80812f1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Costanera Center 9 min walk \- 0.8 km - Vivo Panorámico 1 min walk \- 0.2 km - Drugstore 6 min walk \- 0.5 km - Clínica Indisa 15 min walk \- 1.3 km ### Getting around - Los Leones Station 3 min walk - Matta Station 7 min drive - Santiago Intl. Airport (SCL) 22 min drive ### Restaurants - Elkika Ilmenau 3 min walk - La Piccola Italia 1 min walk - Hotel Santiago Park Plaza 2 min walk - Starbucks 4 min walk - FELIX 1 min walk ## About this property ### Hotel Torremayor Lyon Family-friendly hotel near Costanera Center A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Torremayor Lyon. The on-site restaurant, Los Arcos, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool along with sun loungers - Bike rentals, a casino shuttle, and express check-out - Babysitting (surcharge), meeting rooms, and smoke-free premises - Wedding services, tour/ticket assistance, and an elevator Room features All 100 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Extra conveniences in all rooms include: - Tempur-Pedic beds and down comforters - Rainfall showers, free toiletries, and hair dryers - 26-inch LCD TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/17000000/16910000/16900900/16900866/5c60d63e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gran Palace Downtown Santiago - Pool - Hot tub - Breakfast included - Parking included 8.2 Very good 161 reviews CA $100 CA $100 total Apr 17 - Apr 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=16900866&PinnedHotelID=16900866&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2360000/2350300/2350217/e36924e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RQ Santiago Downtown Santiago - Breakfast included - Free WiFi - Air conditioning - Parking available 8.6 Excellent 620 reviews CA $116 CA $116 total Apr 19 - Apr 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=2350217&PinnedHotelID=2350217&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (CLP 11900 per person)](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087916/b3bd6026.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ibis Santiago Providencia Providencia - 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Free WiFi - Air conditioning 8.6 Excellent 679 reviews CA $69 CA $69 total Mar 31 - Apr 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=4051301&PinnedHotelID=4051301&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1550000/1541200/1541172/9fecb482.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Santiago Centro Downtown Santiago - Pool - Pet friendly - Free WiFi - Restaurant 8.4 Very good 1,000 reviews CA $97 CA $97 total Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1541172&PinnedHotelID=1541172&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily continental breakfast (USD 16 per person)](https://images.trvl-media.com/lodging/12000000/11800000/11792600/11792588/303121ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sommelier Downtown Santiago - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 248 reviews CA $85 CA $85 total Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=11792588&PinnedHotelID=11792588&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/71000000/70830000/70823000/70822989/fcc949a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel HW Libertad Downtown Santiago - Parking included - Free WiFi - Air conditioning - Gym 8.8 Excellent 166 reviews CA $85 CA $85 total Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=70822989&PinnedHotelID=70822989&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/10000/1500/1496/8920e19a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Almacruz Hotel y Centro de Convenciones Downtown Santiago - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 675 reviews CA $100 CA $100 total Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1496&PinnedHotelID=1496&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/1000000/570000/564500/564473/0e583112.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Ciudad de Santiago Providencia - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 964 reviews CA $111 CA $111 total Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=564473&PinnedHotelID=564473&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=900100&PinnedHotelID=900100&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=900100,16900866,2350217,5087916,27000171) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle up to 40 km - Beach shuttle (surcharge) - Casino shuttle (surcharge) - Shopping center shuttle (surcharge) - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Los Arcos ### Things to do - Bicycle rentals - Seasonal outdoor pool - TV in common areas ### Family friendly - Babysitting (surcharge) - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 2,325 square feet of conference space - 24-hour business center - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 buildings - 8 floors - Art Deco architecture - Banquet hall - Built in 1994 - Smoking not allowed ## Room amenities ### Bedroom - Down comforter - Pillow menu - Premium bedding - Tempur-Pedic mattress ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 26-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Individual decor - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention The seasonal pool will be open from December to February The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 11 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Hotel Torremayor Hotel Torremayor Santiago Torremayor Torremayor Hotel Torremayor Santiago Torremayor Hotel Santiago Hotel Torremayor Lyon Santiago Hotel Torremayor Lyon Torremayor Lyon Santiago Torremayor Lyon Hotel Torremayor Lyon Hotel Hotel Torremayor Lyon Santiago Hotel Torremayor Lyon Hotel Santiago ## Frequently asked questions ### Does Hotel Torremayor Lyon have a pool? ### Is Hotel Torremayor Lyon pet-friendly? ### What time is check-in at Hotel Torremayor Lyon? ### What time is check-out at Hotel Torremayor Lyon? ### Where is Hotel Torremayor Lyon located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Torremayor Lyon Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 108 8 - Good 153 6 - Okay 37 4 - Poor 17 2 - Terrible 8 ## Reviews Verified ### 8/10 Good #### Marc Mar 16, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Air conditioning was excellent. Wonderful location in a vibrant area with many restaurants and shops. Beautiful neighborhood of tree lined streets. Staff was great. Room was modest, but with a comfortable bed. The price was very reasonable and the room came with a complimentary breakfast. Restaurant was average. Good value overall. ##### Marc Stayed 4 nights in Mar 2026 Verified ### 8/10 Good #### teresa Oct 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel for the price ! Very good location ##### teresa Stayed 3 nights in Oct 2023 Verified ### 10/10 Excellent #### M Dec 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A repeat visit to a charming hotel A repeat visit to our favourite hotel in Santiago. It has charm and friendliness and is in a safe part of the city within walking distance of numerous cafes and restaurants. Also the riverside sculpture park is an easy walk. The hotel has an extensive breakfast selection with an early start if required. ##### M Stayed 4 nights in Dec 2024 Verified ### 10/10 Excellent #### weiyu Nov 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities clean room ##### weiyu Stayed 1 night in Nov 2025 Verified ### 4/10 Poor #### tung wei david Mar 19, 2026 Disliked: Staff & service, amenities, property conditions & facilities The staff was very rude or unfriendly. One receptionist even called me “Ooi” with offensive tone despite that I didn’t do anything wrong!!!! There was NO wifi as advertised and reason given was too many people using it and just not working. No apology given and just “too bad” !!!! ##### tung wei david Stayed 2 nights in Mar 2026 Verified ### 8/10 Good #### Erica Esmeralda Jan 16, 2026 Liked: Cleanliness, staff & service, amenities Hugo en recepción es el mejor, excelente servicio. Las instalaciones son un poco antiguas. El aire acondicionado no funciona. La habitación se pone muy caliente, es mejor abrir la ventana. El desayuno no es muy bueno y todos los días sirven lo mismo. No varia. Ubicación es excelente, zona segura, restaurantes y tiendas muy cerca. ##### Erica Esmeralda Stayed 3 nights in Jan 2026 Verified ### 8/10 Good #### Ralph R Dec 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Zentrale Lage. Verhältnusmössig ruhig ##### Ralph R Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Igor Nov 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto estava organizado, a equipe super educada, café sem muita variedade ##### Igor Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Rogério Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto de bom tamanho e restaurante do hotel com boa comida a preços bons, para padrões do chile. Perto do hotel tinha casa de cãmbio, supercado e acesso ao metrô. ##### Rogério Stayed 5 nights in Sep 2025 Verified ### 10/10 Excellent #### Dayana Oct 19, 2025 Liked: Cleanliness, staff & service No hay establecimientos variados para comer. El internet falló varias veces. ##### Dayana Stayed 2 nights in Oct 2025 Verified ### 4/10 Poor #### Jayme Sep 17, 2025 Liked: Cleanliness O quarto nao possui frigobar, estamos em 5 familia, em 5 quartos e somente uma tinha um frigobar que nao funcionava ##### Jayme Stayed 4 nights in Sep 2025 Verified ### 8/10 Good #### RAIMUNDO Aug 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa, nao foi melhor que a fechadura eletrônica da porta do nosso quarto estava com defeito e era um transtorno para ter acesso ao quarto mas os funcionários gentilmente sempre estavam a disposição para nos ajudar. Recomendo a troca da fechadura. Solicitamos mas nada foi feito ##### RAIMUNDO Stayed 4 nights in Aug 2025 Verified ### 8/10 Good #### Ralph Dec 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kurzaufenthalt Alles ok! Zentrale Lage optimal für Kurzaufenthalt ##### Ralph Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Ralph Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kurzaufenthalt Im Gang sehr laut! Leider! Gäste aus verschiedenen Zimmern halten sich über Stunden im Gang auf und kommunizieren sehr laut bis spät in die Nacht rein. Anderer asiatischer Gast kommuniziert per Mobiltelefon auch im Gang vor meiner Zimmertüre über eine Stunde mit lauter Stimme! Erst nach eindringlicher Bitte meinerseits beruhigt es sich, um nach einer guten Stunde wieder laut zu werden. Zimmernachbarn kann man nicht azswählen - allerdings könnten Hotelangestellte von Zeit zu Zeit die Gänge inspizieren und für Ruhe und Ordnung zu sorgen. Gehe schon mehrere Jahre in dieses Hotel und hoffe dies bleibt eine Ausnahme. ##### Ralph Stayed 2 nights in Dec 2024 Verified ### 8/10 Good #### Ralph Nov 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kurzaufenthalt Angenehmer Ort im Zentrum von Providencia. Metrostation, Restaurants, Shopping Malls und unterschiedliche kleinere Läden in unmittelbarer Nähe. ##### Ralph Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Caryne Nov 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel muito bem localizado e em uma região super segura, profissionais excelentes. Recomendo muito !! ##### Caryne Stayed 7 nights in Aug 2024 Verified ### 10/10 Excellent #### Gloria Sep 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel excelente, bonito, novo, perto do metrô, várias opções de comércio e bem perto do shopping Costanera. Um parabéns especial para o funcionário Francisco ( Tico ) que nos ajudou muito!!! Café da manhã bom e com lanche para quem sai cedo p os passeios. Super recomendo!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/E83E0EDCE2A6ECFB68A2CE72DBB53D437693C9E41725650781403.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E70954B1BCCB02981617067157496EB65336C8531725650780979.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A09EA19F02B1CE8ECB2302D32A9A744C3B5C52061725650782136.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8C862ED0F07342AD3424F54BA6E9E4C36B04FA1F1725650782462.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gloria Stayed 8 nights in Aug 2024 Verified ### 4/10 Poor #### Gaston Apr 10, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Creo que nunca elegi un hotel tan mal, la atencion para ser educado voy a decir que era "poco calida", la habitacion con paredes con humedad, el gel de ducha era shampoo aguado, el lector de tarjeta para entrar a la habitacion falla todo el tiempo.. pero lo peor de todo, el WIFI era inexistente... otros detalles el desayuno era desolador!!! Claramente no lo recomiendo ni volveria.. una lastima porque tiene una excelente ubicacion. ##### Gaston Stayed 5 nights in Apr 2024 Verified ### 10/10 Excellent #### Melanie Feb 22, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Welcomed like friends This was our fifth stay and from the moment we walked through the doors we were welcomed like returning friends. Thank you Snr. Hugo. Nothing was too much trouble. The hotel is within walking distance of good restaurants, fine shopping and the sculpture park. Open-top tour busses stop round the corner on their circular city tour. It also has a small, but sufficient, rooftop swimming pool with views across the city to the Andes. Good choice of breakfast with fruit and pastries. The bar has a small outside terrace also. Also good to see the same staff year after year. Hope to return in not too many years. ##### Melanie Stayed 3 nights in Feb 2020 Verified ### 10/10 Excellent #### Verified traveller Feb 22, 2020 Liked: Cleanliness, staff & service, property conditions & facilities The location was great. Very close to the Subway and a lot of restaurants and places to go. ##### Verified traveller Stayed 7 nights in Feb 2020 Verified ### 10/10 Excellent #### John Feb 8, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Charming hotel. Staff excellent and very helpful with booking tours and directions. Location is very good also. 5 minutes walk to local subway station. ##### John Stayed 3 nights in Feb 2020 Verified ### 4/10 Poor #### Verified traveller Dec 24, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Property is in a convenient location. It is run down and in need of renovation. Staff seemed disinterested and one an older man when we asked a question about Xmas concerts in Santiago rudely said there are none. In other words don’t bother me!! There is no controller for air conditioning in the room. It was in the 90F when we were there! The A/C seemed inadequate. I think for the price there are better hotels in Santiago. ##### Verified traveller Stayed 3 nights in Dec 2019 Verified ### 10/10 Excellent #### Verified traveller Aug 11, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo estuvo bien, excelente trato del personal y las instalaciones, ubicación ##### Verified traveller Stayed 6 nights in Aug 2019 Verified ### 2/10 Terrible #### NAOAKI Mar 3, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最悪の滞在 部屋のカギが壊れていて、部屋のカギを開けられないのに、ホテルが適切に対応してくれず困りました。レセプションの人は状況を説明してもまともに取り合わず、ただ磁気式のカギの再登録をするだけでラチがあきません。室内には電源プラグが一つもなく照明器具を、抜いて使わないと行けません。エレベーターのボタンも壊れたままにしているし、メンテナンスが全くダメてレセプションの対応も常に悪いしぶっきらぼうです。 ##### NAOAKI Stayed 1 night in Feb 2019 Verified ### 6/10 Okay #### Luis Nov 22, 2018 Al volver a las 5 de la tarde la habitacion estaba sin hacer, al llamar para representarlo la respuesta fué indiferente y poco amable y hubo que volver a llamar. ##### Luis Stayed 2 nights in Nov 2018 ### Expedia's Latest Trends ### Hotels > - [Agorà - Boutique Stays](https://www.expedia.ca/Turin-Hotels-Agora-Boutique-Stays.h92093580.Hotel-Information) > - [Casa Bueras Boutique Hotel](https://www.expedia.ca/Santiago-Hotels-Casa-Bueras-Boutique-Hotel.h4478846.Hotel-Information) > - [Pousada Stillo Gramado](https://www.expedia.ca/Gramado-Hotels-Pousada-Stillo-Gramado.h15600212.Hotel-Information) > - [Hom Chile](https://www.expedia.ca/Santiago-Hotels-Hom-Chile.h100138175.Hotel-Information) > - [Norus Providencia](https://www.expedia.ca/Santiago-Hotels-Norus-Apartments-Providencia.h15388988.Hotel-Information) > - [Franklyn D. 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