Title: Hotel Eco Boutique Bidasoa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Eco Boutique Bidasoa A tranquil urban sanctuary with a generous breakfast buffet to start each day, peaceful garden spaces, and convenient access to a nearby health club ## Photo gallery for Hotel Eco Boutique Bidasoa ![Bar (on property) - Hotel Eco Boutique Bidasoa (Santiago)](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/5b77d84d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/94981b67-4236-4b46-a002-ec34bca5456d-thumbnail.jpg?impolicy=resizecrop&rw=1364) ![Junior Suite | View from room - Hotel Eco Boutique Bidasoa (Santiago)](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/0aaa7b21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Eco Boutique Bidasoa (Santiago)](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/a9ed42b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Eco Boutique Bidasoa (Santiago)](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/a4423cca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Eco Boutique Bidasoa, near Clinica Alemana and Apoquindo, offers a free breakfast buffet, on-site dining, and a coffee shop. Enjoy the garden retreat and in-room WiFi. Guests praise the multilingual staff. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Breakfast included - Pet friendly - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=1103311&PinnedHotelID=1103311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=1103311&PinnedHotelID=1103311&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=1103311&PinnedHotelID=1103311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=1103311&PinnedHotelID=1103311&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1103311&PinnedHotelID=1103311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1103311&PinnedHotelID=1103311&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1103311&PinnedHotelID=1103311&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1103311&PinnedHotelID=1103311&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Double Room, 1 King Bed ![Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/7e62498f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed 9.2 Wonderful 16 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Hypo-allergenic bedding Pillow menu Tempur-Pedic bed Private bathroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, 2 Queen Beds ![Standard Double Room, 2 Queen Beds](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/d5132afb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Queen Beds 9.8 Exceptional 9 reviews ### Highlights Soundproofed Air conditioning TV Hypo-allergenic bedding Pillow menu Tempur-Pedic bed Private bathroom Hair dryer - 366 sq ft - City view - Sleeps 2 - 2 Queen Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/3ddc3816.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning TV Hypo-allergenic bedding Pillow menu Tempur-Pedic bed Private bathroom Hair dryer - 731 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Presidential Suite ![Presidential Suite](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/a5aec54a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Soundproofed Air conditioning Kitchen TV Hypo-allergenic bedding Pillow menu Tempur-Pedic bed Private bathroom - 1830 sq ft - City view - Sleeps 3 - 2 King Beds ### View all photos for Double Room Standard ![Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/48dc7986.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 365 sq ft - Sleeps 2 ### View all photos for Double Room Standard ![Lobby](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/e5becf9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 365 sq ft - Sleeps 2 ### View all photos for Suite Junior ![Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/51c5735b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior - 731 sq ft - Sleeps 2 ### View all photos for 2-Bedroom Apartment Deluxe ![Hypo-allergenic bedding, Tempur-Pedic beds, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103311/26492b72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-Bedroom Apartment Deluxe - 1829 sq ft - Sleeps 2 ## You may also like Ad ![Indoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/8000000/7480000/7473600/7473587/d2441a34_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Santiago/Vitacura Vitacura - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 1,002 reviews CA $163 CA $163 total Dec 26 - Dec 27 [](https://www.expedia.ca/Santiago-Hotels-Hyatt-Place-SantiagoVitacura.h7473587.Hotel-Information?chkin=2025-12-26&chkout=2025-12-27&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=0d1c9ef1-c2ec-4530-aa5a-abe7567cc533&top_cur=CAD) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9780000/9776500/9776413/4ce4bb9d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard Santiago Las Condes Las Condes - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 812 reviews CA $171 CA $171 total Jan 16 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Hotel-Eco-Boutique-Bidasoa.h1103311.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Hotel-Eco-Boutique-Bidasoa.h1103311.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.39805%2C-70.58546&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5L12MNjYlXEKxOCiwH0-oI9kGzY=) Avenida Vitacura, 4873, Santiago, Region Metropolitana, 7630290 #### What's nearby - Parque Arauco Mall \- 10 min walk \- 0.9 km - Parque Araucano \- 13 min walk \- 1.1 km - Casacostanera \- 16 min walk \- 1.4 km - Bicentennial Park \- 18 min walk \- 1.5 km - Clinica Alemana \- 18 min walk \- 1.6 km #### Getting around - Military Academy Station - 3 min drive - Hospitales Station - 11 min drive - Santiago Intl. Airport (SCL) - 29 min drive #### Restaurants - ‪Spacio1 - ‬3 min walk - ‪Hotel Bidasoa - ‬1 min walk - ‪Casa Sanz - ‬1 min walk - ‪renaissance sky bar - ‬9 min walk - ‪Damien Mercier - ‬7 min walk ## About this property ### Hotel Eco Boutique Bidasoa Upscale hotel near Parque Arauco Mall Located close to Clinica Alemana and Apoquindo, Hotel Eco Boutique Bidasoa provides a free breakfast buffet, a terrace, and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - A roundtrip airport shuttle (surcharge), an electric car charging station, and access to a nearby health club - Bicycle parking, a 24-hour front desk, and smoke-free premises Room features All 87 rooms boast comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Eco-friendly toiletries, showers, and hair dryers - TVs with cable channels - Heating, daily housekeeping, and desks ## Similar properties ![View from property](https://images.trvl-media.com/lodging/7000000/6330000/6325500/6325487/cdb4b62e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Santiago Hotel by Marriott Vitacura - Pool - Hot tub - Spa - Pet friendly 9.0 Wonderful 370 reviews CA $220 CA $220 total Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=6325487&PinnedHotelID=6325487&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6190000/6184300/6184225/0cac8dd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Singular Santiago Downtown Santiago - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 680 reviews CA $439 CA $439 total Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=6184225&PinnedHotelID=6184225&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 11 AM to 6 PM, sun loungers](https://images.trvl-media.com/lodging/5000000/4250000/4248400/4248306/179f08cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noi Vitacura Vitacura - 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Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=10503143&PinnedHotelID=10503143&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Limited onsite self parking - Onsite parking includes off-street options ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - Bicycle storage ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 20 square feet of conference space - 5 meeting rooms - Business center ### Outdoors - Garden - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Wheelchair accessibility ### More - 1 building - 7 floors - Annual offsets purchased for at least 10% of carbon footprint - Art Deco architecture - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable drinking straws available - Built in 1989 - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Pillow menu - Tempur-Pedic mattress ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Heating (climate-controlled) - LED lighting - Phone - Recycling - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: USD 50 Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 37 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 80 per vehicle (roundtrip) - Pet fee: USD 37 per accommodation, per stay - Service animals are exempt from fees - Early check-in fee: USD 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 76637140K ### Property is also known as Hotel Eco Boutique Bidasoa Santiago Bidasoa Santiago Eco Boutique Bidasoa Santiago Hotel Bidasoa Santiago Eco Boutique Bidasoa Eco Boutique Bidasoa Santiago Hotel Eco Boutique Bidasoa Hotel Hotel Eco Boutique Bidasoa Santiago Hotel Eco Boutique Bidasoa Hotel Santiago ## Frequently asked questions ### Is Hotel Eco Boutique Bidasoa pet-friendly? ### How much does it cost to stay at Hotel Eco Boutique Bidasoa? ### How much is parking? ### What time is check-in at Hotel Eco Boutique Bidasoa? ### What time is check-out at Hotel Eco Boutique Bidasoa? ### Does Hotel Eco Boutique Bidasoa provide a shuttle to the airport? ### Where is Hotel Eco Boutique Bidasoa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Eco Boutique Bidasoa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.4 Staff & service ### 9.6 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 181 8 - Good 47 6 - Okay 12 4 - Poor 1 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### DAVID Nov 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities staff very attentative, meals very good. very good boutique hotel. already booked to go back ##### DAVID Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Claire Nov 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were exceptionally helpful. Great location. Room was well presented & clean. Breakfast was good & staff attentive. Also options for dinner were great. Would definitely stay here again & recommend to others visiting Santiago. ##### Claire Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Tayeb Jun 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent place with delicious breakfast. ##### Tayeb Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Erik Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic property near the main attractions but far enough for calm and tranquility. ##### Erik Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Anne Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Many options for the included breakfast, including eggs. Staff were exceptionally helpful. The decor of the lobby and rooms was beautiful. The location feels very safe with a guard in front and easy access to the rest of town. Highly recommended ##### Anne Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Luis Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beatiful and the staff was amazing. ##### Luis Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Nicholas Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food and service are outstanding. Rooms are large and very comfortable. Staff was extremely accommodating and arranged out transportation for airport to hotel and from hotel to our cruise port. ##### Nicholas Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Angus Sep 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Hotel Really nice hotel, with character, a good bar and restaurant and friendly and helpful staff. ##### Angus Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Soumitra Jan 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent boutique hotel in a very upscale and safe neighborhood. The staff is friendly and helpful. The room was large, well furnished and quiet. The included breakfast was good. The food at the restaurant was excellent. ##### Soumitra Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Christopher Sep 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of my favourites An all round great hotel. Great staff, great food, rooms comfortable. ##### Christopher Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### VALERIA Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time at Bidasoa It’s my new home while visiting Santiago. They look after every detail . Staff is always helpful . Breakfast and meals are superb Wish I can come back soon 💙 ##### VALERIA Stayed 2 nights in Mar 2025 ### 8/10 Good #### Gail Apr 10, 2024 Liked: Cleanliness, amenities Great breakfast buffet. Friendly and helpful staff. Good location and lovely neighborhood. ##### Gail Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Peter Oct 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great restaurant (wonderful breakfast included!!!) I stayed in three hotels in Santiago during my stay and this one was my favourite! Located in a nice neighbourhood, good value for money and an outstanding restaurant (with a great breakfast!!!). ![](https://a.travel-assets.com/ugc/hotel-reviews/529ECE8FEB6CD5B966CA654D471E1B34216448541697981763924.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/84106CFB9CFB0613F59CAB5D691DFA326B3C5D0A1697981777667.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Peter Stayed 2 nights in Sep 2023 ### 8/10 Good #### Cynthia Dec 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good shower Soft bed but low Other seating is low If you have mobility issues, it's difficult to get in/out of bed and chairs Nice staff Amazing breakfast ##### Cynthia Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Terra Jul 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: the restaurant is REALLY good. The hotel is beautiful. Cons: 20 minute uber ride to anything touristy, which isn't a big deal. ##### Terra Stayed 1 night in Jul 2024 ### 10/10 Excellent #### James Jul 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every member of the staff was helpful, friendly, and competent. Restaurant was excellent for dinner and the breakfast buffet was first class. This hotel was one of the best we have experienced in our 50 plus years of travel worldwide. And a very good value ##### James Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Sharon Feb 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel with very helpful staff and excellent dining options. Not too much within walking distance ##### Sharon Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### VALERIA Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From the moment you walk in , you realize the beauty of this boutique hotel . Staff is very nice and helpful ( special thanks to Patricio and Francisco!) breakfast and dinner are superb ! Would definitely stay again! It’s a gem ##### VALERIA Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Gulnara Sep 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will return Lovely place, efficient and pleasant staff, beautifully decorated and furnished spaces, soundproof rooms, clean, Best vibes in the restaurant all day long. ##### Gulnara Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Monika Feb 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is not so impressive from the outside but very nice inside. The breakfast display is superb with the freshest fruits, delightful tarts/sweets, great coffee and the friendliest staff. Please add some shelves/cabinets in the bathroom, there is nothing to put "stuff" on. Otherwise, very nice. ##### Monika Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Somer Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is not much to look at from the outside but inside it was absolutely gorgeous. Located in a safe part of Santiago 10 minute walk from high end shops, restaurants, and parks. Staff doe not understand the word no. If you ask for something they will see that it gets done. ##### Somer Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Cheryl Mar 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our experience was fabulous! We got caught in power outage and couldn’t get in until 4 am. The hotel ensured we had transportation from the airport in the chaos. The staff were warm and friendly and very helpful. The concierge went above and beyond on getting us dinner reservations at great restaurants. The breakfast was expansive with everything including personalized egg preparation. The rooms were spacious and the bathrooms were luxurious. The pool area was like a spa atmosphere. We just loved it all!!! ##### Cheryl Stayed 3 nights in Feb 2025 ### 8/10 Good #### Annick Nov 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Chic and artsy, Hotel Bidasoa is enjoyable. The room was comfortable and clean with a nice window box for lounging. Breakfast was great and the food at Casa Sanz (the resturant next door) is creative and delicious. Where the hotel falls short is in the room amenities. It only offers the basic towels and soap and the room is impacted a bit by noise. Staff are polite but not necessarily the friendliest. Overall a nice stay. ##### Annick Stayed 1 night in Oct 2024 ### 8/10 Good #### Lee Jul 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities LOVE LOVE LOVE Bidasoa! Had to take off a star because the heating in our rooms didn’t work. The engineer came and he was great, but he couldn’t do anything about it. He said the rooms (we had 2) were at the end of the heating circuit so the heat just wasn’t reaching us. They resolved by finding two plug-in electric portable heaters for us which did the job. Food is amazing with lots of yummy vegan options. Really happy to stay there. ##### Lee Stayed 3 nights in Jun 2024 ### 8/10 Good #### Verified traveller Sep 30, 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Unfortunately, the hotel is drastically decreasing its quality. Rest is becoming difficult, noises from the other rooms are intense, probably due to the wooden floor or the lack of isolation, you can hear children running above, voices and screams from the sides of rooms, it's difficult to rest. Its focus seems to be becoming more family-oriented and that makes it complex for those of us who work remotely. Of course, it is still very nice and well decorated, and the front desk staff is always lovely, but the kitchen, at least the breakfast is disappointing, with oily fried eggs. The location is safe and very convenient highways are close by. 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