Title: Altura Suites (Aparthotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6169676&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Altura Suites Aparthotel in Santiago with free parking ## Photo gallery for Altura Suites ![1 bedroom, in-room safe, individually furnished, iron/ironing board - Altura Suites (Santiago)](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169676/0fceeb8e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, in-room safe, individually furnished, iron/ironing board - Altura Suites (Santiago)](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169676/f7eb85d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-size fridge, microwave, oven, stovetop - Altura Suites (Santiago)](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169676/f7ee1ed6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, individually furnished, iron/ironing board - Altura Suites (Santiago)](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169676/780b9754.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, individually furnished, iron/ironing board - Altura Suites (Santiago)](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169676/4ddea91d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies In the heart of Santiago, Altura Suites offers a convenient retreat with in-room WiFi, laundry facilities, and a garden to unwind. Guests can stock up at the grocery/convenience store or explore nearby Plaza de Armas and Palacio de la Moneda. ## Reviews 8.2 Very good ## Popular amenities - Kitchen - Parking included - Free WiFi - Laundry - Outdoor Space - Breakfast available ## Room options ### Check availability for these dates Tonight [Feb. 4 - Feb. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=6169676&PinnedHotelID=6169676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=6169676&PinnedHotelID=6169676&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 5 - Feb. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=6169676&PinnedHotelID=6169676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=6169676&PinnedHotelID=6169676&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6169676&PinnedHotelID=6169676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6169676&PinnedHotelID=6169676&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6169676&PinnedHotelID=6169676&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6169676&PinnedHotelID=6169676&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Apartment ![1 bedroom, in-room safe, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169676/780b9754.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment ### Highlights Separate sitting area Individually furnished Kitchen Full-sized refrigerator/freezer Dishwasher TV Separate bedroom Free extra futon mattress - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ### View all photos for Comfort Loft ![1 bedroom, in-room safe, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/7000000/6170000/6169700/6169676/4ddea91d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Loft ### Highlights Separate sitting area Individually furnished Kitchen Full-sized refrigerator/freezer Dishwasher TV Separate bedroom Free extra futon mattress - 452 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6790000/6786400/6786366/031b3ca0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Ismael Downtown Santiago - Pool - Free WiFi - Air conditioning - Business services 9.2 Wonderful 384 reviews CA $171 CA $171 total Feb 5 - Feb 6 [](https://www.expedia.ca/Santiago-Hotels-Hotel-Ismael.h6786366.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=dbf27999-d0a1-4c4c-a11b-51ce9d77728a&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38850000/38848800/38848761/w3837h2559x0y1-3ffbf7ce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ola Santiago Providencia, Tapestry Collection by Hilton Providencia - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 737 reviews CA $139 CA $139 total Feb 8 - Feb 9 [](https://www.expedia.ca/Santiago-Hotels-Ugo-Hotel.h38848761.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=dbf27999-d0a1-4c4c-a11b-51ce9d77728a&top_cur=CAD) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9780000/9776500/9776413/4ce4bb9d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard Santiago Las Condes Las Condes - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 830 reviews CA $203 CA $203 total Feb 6 - Feb 7 [](https://www.expedia.ca/Santiago-Hotels-Courtyard-Santiago-Las-Condes.h9776413.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=dbf27999-d0a1-4c4c-a11b-51ce9d77728a&top_cur=CAD) Ad ![Front of property](https://images.trvl-media.com/lodging/9000000/8370000/8362400/8362336/c1bf1d65.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel Santiago - Vitacura Las Condes - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 1,010 reviews CA $112 CA $112 total Feb 27 - Feb 28 [](https://www.expedia.ca/Santiago-Hotels-DoubleTree-By-Hilton-Hotel-Santiago-Vitacura.h8362336.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=dbf27999-d0a1-4c4c-a11b-51ce9d77728a&top_cur=CAD) Ad ![Spa](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/570000/564500/564473/b074d229_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### NH Ciudad de Santiago Providencia - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 949 reviews CA $119 CA $119 total Feb 22 - Feb 23 [](https://www.expedia.ca/Santiago-Hotels-NH-Ciudad-De-Santiago.h564473.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=dbf27999-d0a1-4c4c-a11b-51ce9d77728a&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/570000/564500/564458/0ebf523e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Santiago Marriott Hotel Las Condes - 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Pool - Pet friendly - Parking included - Free WiFi 8.8 Excellent 1,001 reviews CA $157 CA $157 total Feb 22 - Feb 23 [](https://www.expedia.ca/Santiago-Hotels-NH-Collection-Plaza-Santiago.h8524.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=dbf27999-d0a1-4c4c-a11b-51ce9d77728a&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1110000/1107800/1107755/cb0a8a9e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Santiago Las Condes by IHG Las Condes - Breakfast included - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 687 reviews CA $128 CA $128 total Feb 8 - Feb 9 [](https://www.expedia.ca/Santiago-Hotels-Holiday-Inn-Express-Santiago-Las-Condes.h1107755.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=dbf27999-d0a1-4c4c-a11b-51ce9d77728a&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/90000/83000/82929/61a2322a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Santiago by IHG Las Condes - Pool - Spa - Free WiFi - Restaurant 8.0 Very good 350 reviews CA $173 CA $173 total Feb 27 - Feb 28 [](https://www.expedia.ca/Santiago-Hotels-InterContinental-Santiago.h82929.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=dbf27999-d0a1-4c4c-a11b-51ce9d77728a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Altura-Suites.h6169676.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Altura-Suites.h6169676.Hotel-Information) ## About the area Located in Downtown Santiago, a neighborhood in Santiago, Altura Suites is near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. National History Museum and Chilean National Zoo are also worth visiting. [Visit our Santiago travel guide](https://www.expedia.ca/Santiago.dx178306) [View more Aparthotels in Santiago](https://www.expedia.ca/Santiago-Apart-Hotels.d178306-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.43788%2C-70.64494&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gc4u5vc1asLj7BxbnVwK2FcNcck=) Merced 562, departamento 1006A, Santiago, Region Metropolitana, 8320148 ### What's nearby - ![Santa Lucia Hill which includes street scenes, heritage architecture and heritage elements](https://images.trvl-media.com/place/6072103/03218e46-98aa-4e55-9493-e4fa3aec55cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santa Lucia Hill 2 min walk \- 0.2 km - ![Time to say goodnight to a lovely spot. Bruno our waiter was excellent as well. ](https://images.trvl-media.com/place/3095/ae70046a-0aa3-4d4f-a3d6-889c18008371.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lastarria District 4 min walk \- 0.4 km - ![View of Plaza de Armas (Santiago de Chile, Chile); Shutterstock ID 72632002](https://images.trvl-media.com/place/553248621532374866/94dec5c2-367c-4585-84bd-c2cd5c68f542.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Armas 6 min walk \- 0.5 km - ![Municipal Theatre of Santiago featuring heritage architecture and theatre scenes](https://images.trvl-media.com/place/6072127/de52a7ba-ea91-4c3f-a603-407b403b6df2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Municipal Theatre of Santiago 6 min walk \- 0.5 km - Santiago Town Square 7 min walk \- 0.7 km ### Getting around - Bellas Artes Station 2 min walk - Parque Almagro Station 4 min drive - Santiago Intl. Airport (SCL) 19 min drive ### Restaurants - Café Mosqueto 1 min walk - Starbucks 1 min walk - Thai Express 1 min walk - Café Área 1 min walk - Crispy 1 min walk ## About this property ### Altura Suites Aparthotel in Santiago with free parking This smoke-free aparthotel features laundry facilities, a 24-hour front desk, and a convenience store. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences like a sitting area and a dishwasher. Housekeeping is not available. Altura Suites offers 20 accommodations with safes and hair dryers. These individually furnished accommodations have separate sitting areas. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Comfort Apartment, Balcony, Hill View](https://images.trvl-media.com/lodging/123000000/122930000/122927800/122927783/6773ec8f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Encantador refugio con vista y estilo Independencia - Free WiFi - Laundry - Gym - Business services CA $68 CA $89 total Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=122927783&PinnedHotelID=122927783&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool](https://images.trvl-media.com/lodging/114000000/113140000/113137400/113137364/bcf22e29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Merced Plaza Apart Downtown Santiago - Pool - Kitchen - Free WiFi - Laundry 8.6 Excellent 4 reviews CA $61 CA $61 total Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=113137364&PinnedHotelID=113137364&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop pool](https://images.trvl-media.com/lodging/14000000/13360000/13356800/13356727/9feb5e0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### VIP Apartments Chile Downtown Santiago - Kitchen - Free WiFi - Laundry - Outdoor Space 8.0 Very good 161 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=13356727&PinnedHotelID=13356727&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=6169676&PinnedHotelID=6169676&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6169676,122927783,113137364,13356727) ## Property amenities ### Ski - Ski shuttle nearby ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Offsite parking; reservations required - Ski shuttle nearby - Free self parking on site - Limited onsite self parking ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Freezer - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop - Toaster ### Dining - Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 5 for adults and USD 5 for children ### Bedrooms - Bedroom - Free extra futon ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Shower/bathtub combination ### Living spaces - Living room - Separate sitting area ### Entertainment - 32-inch TV with satellite channels ### Outdoor areas - Garden ### Laundry - Laundry facilities ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - 24-hour front desk - Free local calls - Grocery/convenience store - Iron/ironing board on request - No housekeeping service - Phone - Safe - Safe at front desk ### Location highlights - In a business district - In a historical district - In the city center - Near a metro station ### Things to do - Bicycle rentals nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 20 units - 22 floors - 4 buildings - Built in 2010 - Garden - Individual furnishings ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: noon Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for USD 10 per stay ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100.00 per stay - You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD). We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately USD 5 for adults and USD 5 for children - Crib (infant bed) fee: USD 10 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention Parking height restrictions apply ### Property is also known as Altura Suites Altura Suites Aparthotel Altura Suites Aparthotel Santiago Altura Suites Santiago Altura Suites Apartment Santiago Altura Suites Apartment Altura Suites Santiago Altura Suites Aparthotel Altura Suites Aparthotel Santiago ## Frequently asked questions ### Is Altura Suites pet-friendly? ### How much is parking? ### What time is check-in at Altura Suites? ### What time is check-out at Altura Suites? ### Where is Altura Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Altura Suites Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 9.0 Location ### 7.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 413 8 - Good 455 6 - Okay 152 4 - Poor 54 2 - Terrible 45 ## Reviews ### 2/10 Terrible #### Homero Jul 8, 2020 Não ##### Homero Stayed 2 nights in Mar 2020 ### 6/10 Okay #### Alexis Apr 24, 2020 #### Tv no funciona En general buena normal pero la tv no funcionó y nadie fue capaz de dar una solución ##### Alexis Stayed 1 night in Apr 2020 ### 6/10 Okay #### Milivoj Mar 25, 2020 Liked: Cleanliness, room comfort #### Milivoj Práctico departamento muy buena ubicación solo es muy necesario disponer del equipo A/C operativo en el departamento no funcionó y no hubo respuesta al requirimiento ##### Milivoj Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Olga Mar 23, 2020 Liked: Cleanliness, room comfort #### I can recommend in 100% Great place near the city center, helpful English speaking staff, very clean and comfortable rooms ##### Olga Stayed 1 night in Mar 2020 ### 4/10 Poor #### Jose Gabriel Mar 19, 2020 Liked: Cleanliness Disliked: Room comfort #### Increible que no tengan Aire acondicionado! El departamento en general es completo y a primera vista cómodo por su espacio, aunque su cama y futón están realmente viejos y son muy incómodos, y la suite no tenía TV en la habitación (estaban las perforaciones y el cable suelto) El edificio tiene mucha seguridad de acceso (condominios Infinito) y esta en una muy buena ubicación en el centro de la ciudad. Pero el gran problema de este hospedaje es que NO TIENE AIRE ACONDICIONADO (ni calefacción). El único aparato disponible para refrescar la suite era un pequeño ventilador de esritorio. La verdad que este faltante es inadmisible en un hospedaje catalogado como 3 estrellas!!! Sobre todo en una ciudad como Santiago en donde en verano las tempraturas superan cómodamente los 30 grados (33 el día de mi Check In). y el mismo día a la mañana 14, Cuando fui a reclamar, en recepción me dijeron que ninguna Suite poseía Aire acondicionado, por lo que les indiqué que cancelaría mi reserva para buscar otro hospedaje. Ellos lo aceptaron y me pidieron que me comunique con hotels.com/Expedia para el reembolso. Ahora desde hotels.com me indican que el establecimiento NO acept{o reembolsar nada y ellos tampoco se hacen responsables. Mala fe del establecimiento y mala fe de hotels.com que cataloga este departamento como 3 estrellas. En el mismo edificio hay muchos establecimientos que alquilan suites similares, pero con aire acondicionado Frio/calor. ![Cocina completa; mesa alta con bancos](https://a.travel-assets.com/ugc/hotel-reviews/9B1BC58D54B9871937337A54C5A74622086C16241584706076299.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Habitación, cama King MUY incomoda, resortes vencidos](https://a.travel-assets.com/ugc/hotel-reviews/295D62756357D2D221077B3208DEE1632FB89D511584706128299.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Living con futón inutilizable, se sienten las maderas al sentarte](https://a.travel-assets.com/ugc/hotel-reviews/38E7F84109AEAACAEC94DC133569707F3BCFDA641584706186878.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![NO habia TV en habitación, en fotos de su web las habitacipones tienen TV, no solo el Living.](https://a.travel-assets.com/ugc/hotel-reviews/6FC3C06C7EC5F782676F254BBCEBA84B6526423B1584706269568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Gabriel Stayed 7 nights in Mar 2020 ### 8/10 Good #### Verified traveller Mar 19, 2020 Liked: Amenities Lo bien situado que esta y la distribución del mismo. A tener en cuenta que fallan las tarjetas que hacen de llave para las puertas de acceso al edificio. ##### Verified traveller Stayed 3 nights in Mar 2020 ### 8/10 Good #### Verified traveller Mar 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room and standard, however, no ac in my room, good to know. ##### Verified traveller Stayed 7 nights in Mar 2020 ### 8/10 Good #### Verified traveller Mar 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sijainti on hyvä, paljon nähtävää kävelymatkan päässä. Lähialue tuntuu turvalliselta. Kauppapalvelut ja ruokaravintolat kävelymatkan päässä. ##### Verified traveller Stayed 6 nights in Mar 2020 ### 10/10 Excellent #### Brenda, St. Paul MN USA Mar 17, 2020 Liked: Amenities Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also. ##### Brenda Stayed 2 nights in Mar 2020 ### 6/10 Okay #### Verified traveller Mar 16, 2020 Disliked: Cleanliness Great location but not very clean. Only one towel per person and if you want more you have to go to the office to get it. No air conditioning and only one fan. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Mar 15, 2020 Liked: Cleanliness, amenities Staff goes all out to help. They have treated us very kindly during corona virus stresses. ##### Verified traveller Stayed 4 nights in Mar 2020 ### 6/10 Okay #### nathalie Mar 10, 2020 Liked: Room comfort #### Appartement bien situé Problème pour entrer dans l'appartement car soucis avec les clefs donc on a atendu 45 minutes. Lit très confortable mais peu de pression dans la douche, petit salon ouvert sur la cuisine. Hôtel bien situė. ##### nathalie Stayed 2 nights in Jan 2020 ### 8/10 Good #### Michele, Poulsbo WA Mar 6, 2020 Had full size fridge, electric tea pot and a nice view of the castle. ##### Michele Stayed 6 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Mar 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Não é um hotel, mas um flat. Não tem arrumação frequente, e o café da manhã é dispensável, melhor ir ao mercado ao lado e preparar no apartamento. Mas é moderno, o espaço é bom, e a manutenção adequada. A localização é excelente, no centro, perto de tudo mas razoavelmente quieto. O custo benefício é ótimo, especialmente viajando com família. ##### Verified traveller Stayed 7 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 29, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a nice place to stay while visiting Santiago for a few days. It is in the heart of the historic part of the city. In walking distance to many landmarks. I stayed on the 22nd floor and the view from my balcony was amazing ! The unit didnot have an AC but didnot need it even during the summer months because of the breeze coming thru the windows. The hallways had food smell but didnot have any smell in my unit. The breakfast served in the mornings was excellent ! I recommend staying here. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### ANDRE Feb 26, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay Third time stay at Altura the staff is awesome ##### ANDRE Stayed 3 nights in Feb 2020 ### 8/10 Good #### Luciane Feb 25, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A recepção do local assusta ! Contudo, a acomodação é confortável. No meu quarto não tinha ar condicionado. Valeu ##### Luciane Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Feb 13, 2020 Liked: Cleanliness, amenities, property conditions & facilities Gostei da localização, próximo de vários pontos turístico e restaurantes. O quarto é agradável mas a limpeza é por nossa conta, então a dica é deixarmos sempre organizado. E problemas eventuais a recepção nos ajudou sempre que nescessário. ##### Verified traveller Stayed 6 nights in Feb 2020 ### 10/10 Excellent #### chaeyoung Feb 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 최고의 숙소 4박 시 1박 무료에다가 기본 가격도 저렴한데 안전하고 깨끗하고 너무 좋았어요 같은 가격에 다른 곳에서는 원룸에서 자야하는데 투룸인 것부터 너무 좋았고 샤워기나 부엌 사용도 가능해서 좋았습니다 산티아고 가시는 분들 꼭 여기서 묵어주세요 ㅠㅠㅠ 너무 좋아요 ##### chaeyoung Stayed 5 nights in Feb 2020 ### 6/10 Okay #### Tom, Los Angeles Feb 8, 2020 Liked: Cleanliness, amenities We added a night to our stay at the beginning of our stay due to a change in our itinerary. We checked In and clearly explained that we had two separate reservations but due to the large amount of luggage we had we didn’t want to change rooms. The second day we found a note in the room leaving the impression that we forgot to leave. We went to the desk and spoke with the manager “William” who told us we had made an error and either needed to change rooms (after 8 pm) or pay more. He was abrupt, condescending and rude stressing the message that we had made the error. He only listened when he was called out for his consistent interruptions. It still didn’t make a difference and cost difference was minimal and not worth repacking and changing rooms. William made what was a great impression poor. ##### Tom Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 6, 2020 Liked: Cleanliness, amenities Bra läge lungt och tyst närhet till restauranger välplanerad lägenhet ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Liege Feb 5, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom Apartamento pequeno mas bem inteligente, tem espaço para tudo. Muito bonito e ótima localização. ##### Liege Stayed 4 nights in Feb 2020 ### 4/10 Poor #### Walter Fernando Feb 3, 2020 Disliked: Staff & service, property conditions & facilities, room comfort #### Mala experiencia! Era bueno, ahora es pésimo pero No hay aire acondicionado, cuidado! Hay que dejar un depósito de u$s 100\. Las habitaciones no están bien, están descuidadas, la limpieza no es buena. La condición general es mala. El personal es atento, pero todo esto escapa a ellos. Malo malísimo pésimo. Buena ubicación Worst apart hotel ever! No air conditioning! They request a u$s 100 deposit, the cleanliness was terrible, the overall condition was poor, well located. ##### Walter Fernando Stayed 4 nights in Jan 2020 ### 8/10 Good #### Verified traveller Jan 28, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vriendelijk en behulpzaam personeel. Goed bed. Veilige omgeving. ##### Verified traveller Stayed 3 nights in Jan 2020 ### 8/10 Good #### carlos enrique Jan 21, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena experiencia...! 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