Title: MW Douro Wine & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # MW Douro Wine & Spa Luxury hotel with 4 restaurants and a winery ![Indoor pool, seasonal outdoor pool, open open 24 hours, sun loungers](https://images.trvl-media.com/lodging/50000000/49290000/49280800/49280714/0e29a3c3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/d5eba166-85d1-412c-a2f6-37eb43e13a66-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![View from property](https://images.trvl-media.com/lodging/50000000/49290000/49280800/49280714/210ad0b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, lunch, dinner served; sushi](https://images.trvl-media.com/lodging/50000000/49290000/49280800/49280714/f2e8d7ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, Terrace](https://images.trvl-media.com/lodging/50000000/49290000/49280800/49280714/004255e1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies MW Douro Wine & Spa, perched by the river, features an 18-hole golf course, winery, and swim-up bar. Guests can dine at four restaurants and rejuvenate at Aqua Duorum spa. Free in-room WiFi is available. Explore the area with hiking, biking, and motor boating adventures. 8.6 Excellent ## Popular amenities - Bar - Hot tub - Pool - Breakfast available - Spa - Gym ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=49280714&PinnedHotelID=49280714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=49280714&PinnedHotelID=49280714&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=49280714&PinnedHotelID=49280714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=49280714&PinnedHotelID=49280714&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=49280714&PinnedHotelID=49280714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=49280714&PinnedHotelID=49280714&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=49280714&PinnedHotelID=49280714&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=49280714&PinnedHotelID=49280714&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Double Room, Vineyard View](https://images.trvl-media.com/lodging/50000000/49290000/49280800/49280714/7e85c447.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Vineyard View 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 26 sq ft - Vineyard view - Sleeps 3 - 1 Queen Bed ![49-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/50000000/49290000/49280800/49280714/9dd5d995.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 4 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cribs/infant beds - 53 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/50000000/49290000/49280800/49280714/1bc4e982.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.0 Wonderful 8 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Down duvet - 26 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Double Room, Terrace](https://images.trvl-media.com/lodging/50000000/49290000/49280800/49280714/004255e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Terrace 8.0 Very good 2 reviews ### Highlights Terrace Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 26 sq ft - Sleeps 3 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/50000000/49290000/49280800/49280714/4d256030.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Bathrobes - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Marta-De-Penaguiao-Hotels-Magnificat-Wine-Boutique-Hotel-SPA.h49280714.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Marta-De-Penaguiao-Hotels-Magnificat-Wine-Boutique-Hotel-SPA.h49280714.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.25608%2C-7.77005&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=I6w7i_dta_AwjtdD7brNnsEpH8s=) Rua Marechal Teixeira Rebelo 136, Santa Marta de Penaguião, Vila Real, 5030-059 #### What's nearby - Fornelos River Beach - 8 min drive - 6.2 km - Mateus Palace - 10 min drive - 10.8 km - Dourocaves Winery - 14 min drive - 13.1 km - Natur Waterpark - 15 min drive - 17.4 km - Parque Natural do Alvao - 26 min drive - 16.4 km #### Getting around - Regua Station - 32 min drive - Vila Real (VRL) - 22 min drive #### Restaurants - ‪Taberna Londrina - ‬11 min drive - ‪McDonald's - ‬11 min drive - ‪La Forneria - ‬9 min drive - ‪Fraga D’ouro - ‬10 min drive - ‪Pastelaria Gomes - ‬10 min drive ## About this property ### MW Douro Wine & Spa Luxury hotel by the river Consider a stay at MW Douro Wine & Spa and take advantage of an adjacent golf course, an attached winery, and a swim-up bar. Sip and savor at this hotel, which boasts winery tours, a tasting room, and a vineyard. Treat yourself to aromatherapy, a manicure/pedicure, or a body scrub at Aqua Duorum, the onsite spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare, and sushi. Enjoy the gym, as well as activities like motor boating and hiking/biking. In addition to a poolside bar and a free daily manager's reception, guests can connect to free in-room WiFi. Additional perks include: - A seasonal outdoor pool and an indoor pool, along with sun loungers and a swim-up bar - Free self parking - Continental breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge) - An electric car charging station, access to a nearby indoor pool, and coworking spaces Room features All guestrooms at MW Douro Wine & Spa feature comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs. Other amenities include: - Designer toiletries, children's robes, and hair dryers - 49-inch flat-screen TVs with premium channels - Wardrobes/closets, a personal chef, and heating ## Similar properties ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/9000000/8260000/8257600/8257524/2171ee48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta de Casaldronho Wine Hotel Lamego - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 432 reviews CA $163 CA $173 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=8257524&PinnedHotelID=8257524&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 10:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/75000000/74250000/74248300/74248230/44335ad2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Douro Castelo Signature Lamego - Pool - Breakfast included - Spa - Kids pool 9.8 Exceptional 53 reviews CA $235 CA $249 total includes taxes & fees Nov 1 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Roundtrip airport shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 35 per person - 4 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - A swim-up bar - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Hosted evening meal available daily for a fee of EUR 50; reservation required - Private picnics - Snack bar/deli ### Restaurants on site - BOHO MIXOLOGY BAR - D'vino " À Portuguesa " - D'vino Flavours & Soul - KODE - Nikkei & Sushi Experience ### Things to do - 18-hole adjacent golf course - 24-hour pool access - Children's pool - Designer stores - Free bicycle rentals - Full-service spa - Golf clubhouse - Golf driving range - Gym - Helicopter/airplane tours - Hiking/biking trails - Hot tub - Indoor pool - Indoor pool (guest access) - Motor boating - Outdoor pool (guest access) - Private wine tours - Sauna - Seasonal outdoor pool - Steam room - Vineyard - Wine tasting room - Wine tours - Winery - Winery release events ### Family friendly - Children's pool - Indoor pool - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 24-hour business center - Conference center - Coworking space - Meeting room ### Outdoors - Garden - In the mountains - On a river - Outdoor furniture - Picnic area - Pool loungers - Terrace - Vineyard ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Elevator - Handrails in stairways - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Children's robes - Designer toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 49-inch flat-screen TV with premium cable channels ### Food and drink - Champagne service - Chef service - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Desk - Desk chair - Electrical adapters - Heating (climate-controlled) - Laptop workspace - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 50.0 per night ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately EUR 35 per person - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: EUR 50.0 per night - Hosted evening meal: EUR 50 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The seasonal pool will be open from May to October 24-hour pool access Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 12 years old are not allowed in the spa without adult supervision ### Property is also known as MW Douro Wine & Spa Hotel MW Douro Wine Spa by TRIUS Hotels Magnificat Wine Boutique Hotel SPA MW Douro Wine & Spa Santa Marta de Penaguião MW Douro Wine & Spa Hotel Santa Marta de Penaguião ## Frequently asked questions ### Does MW Douro Wine & Spa have a pool? > Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is available 24 hours a day. ### How much does it cost to stay at MW Douro Wine & Spa ? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at MW Douro Wine & Spa on Nov 30, 2025 start from CA $191.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Santa-Marta-De-Penaguiao-Hotels-Magnificat-Wine-Boutique-Hotel-SPA.h49280714.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is MW Douro Wine & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at MW Douro Wine & Spa ? > Self parking is free at this property. ### What time is check-in at MW Douro Wine & Spa ? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at MW Douro Wine & Spa ? > Check-out is at noon. Late check-out is available for a fee. ### Does MW Douro Wine & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is MW Douro Wine & Spa located? > Situated in the historical district, this luxury hotel is within 6 mi (10 km) of Fornelos River Beach, Caves Santa Marta, and Cathedral of Vila Real. Museu Etnográfico de Vila Real and Parque Canino de Lordelo are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## MW Douro Wine & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 41 8 - Good 29 6 - Okay 13 4 - Poor 2 2 - Terrible 2 ### 9.2/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 8/10 Good #### Brian Sep 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities A nice property and very quiet at night. ##### Brian Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Harold Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it…. ##### Harold Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Damian Jul 4, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ultimate comfort for a race weekend retreat, relaxing room and spa, good food and great staff… what more could you want? ##### Damian Stayed 4 nights in Jun 2022 ### 10/10 Excellent #### MIGUEL Aug 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay. ##### MIGUEL Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Fatima Apr 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views. ##### Fatima ### 8/10 Good #### Emanuel Aug 14, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far. ##### Emanuel Stayed 1 night in Aug 2022 ### 8/10 Good #### Ronald Oct 13, 2023 Liked: Staff & service, amenities, property conditions & facilities Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited. ##### Ronald Stayed 4 nights in Oct 2023 ### 6/10 Okay #### Raul Moura da Feb 13, 2024 Liked: Cleanliness, staff & service Good Hotel, but not surely 5 Star, and even pushing to be a 4 Star.... ##### Raul Moura da Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Maria Jul 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Luxurious Stay with Amazing Views Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer. ![](https://a.travel-assets.com/ugc/hotel-reviews/417C670FB36035BD82355B4BFFB05454658025C51656712026043.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4BACDA81CD629BBBDD023A34D1C1E7DD192FC6271656712026279.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ED6F2DC7B0E28E9758FB4E78E7578D044206F61B1656712026698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19F79D51E10774883B7D197BF8B4CF99A7966C651656712026961.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 1 night in Jun 2022 ### 6/10 Okay #### Anji Aug 27, 2024 Liked: Property conditions & facilities, room comfort #### I wish it gets much much better Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst. ##### Anji Stayed 1 night in Aug 2024 ### 8/10 Good #### David Apr 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them. ##### David Stayed 2 nights in Apr 2024 ### 4/10 Poor #### Alan Sep 17, 2023 Disliked: Cleanliness, staff & service, amenities Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests. ##### Alan Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Natasha Aug 21, 2023 Liked: Property conditions & facilities Disliked: Cleanliness Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management. ##### Natasha Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Neela Sep 15, 2023 Liked: Cleanliness, staff & service NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5\* as they advise, more like a 3\*. Not bad but wouldn’t recommend. ##### Neela Stayed 2 nights in Sep 2023 ### 8/10 Good #### Maria Helena Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms. Friendly staff. ##### Maria Helena Stayed 2 nights in Oct 2025 ### 8/10 Good #### Elaine Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities SPA感覺放鬆👍職員很友善,酒店經理很好,盡量配合客人需求,令客人感覺安心舒適。 餐廳只有提供早餐及晚餐,質素做得很好,食物好味道,餐廳職員也很用心和友善對待客人。 ##### Elaine Stayed 1 night in Oct 2025 ### 8/10 Good #### Elaine Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 職員很友善,盡量配合客人要求,令客人感覺舒服,在酒店輕鬆地休息,觀景也很好,酒店餐廳很好,晚餐及早餐也做得好吃,要留意是這裡沒有午餐提供 ##### Elaine Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Luzius May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto ##### Luzius Stayed 5 nights in May 2025 ### 6/10 Okay #### Verified traveller Nov 24, 2024 Disliked: Staff & service #### Ok but far from a 5 star hotel Friendly staff but clearly understaffed and untrained. Comfortable room however you would expect some amenities on a 5 star hotel such as robes/slippers, tea/coffee, dental kit… also there was 1 complimentary water bottle however not a new/fresh bottle. I would like to strongly suggest for a bar/wine menu improvement (it’s Douro wine region!). Also the restaurant menu should have more options and frankly better quality for the prices. Breakfast was ok but again…not a 5 star (no fresh juices or fresh fruit…). The hotel has several things to improve even some rebuilt to do (I’ve noticed an unfinished wall coming back from the parking lot via stairs as there was no elevator). Not much to do outside the hotel. Spa and gym ok. Overall it’s ok but far from 5 stars. ##### Verified traveller Stayed 1 night in Nov 2024 ### 6/10 Okay #### MANUELA Aug 19, 2024 Liked: Room comfort #### Déçue Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix ##### MANUELA Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Paulo Jul 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Desorganizado Staff mal organizado, check out demorou, e não sabiam se a reserva estava paga ou não etc.. ##### Paulo Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Laura Mar 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay! Wonderfully friendly & professional staff. Amazing views of the valley! ##### Laura Stayed 1 night in Mar 2024 ### 8/10 Good #### Eva Feb 16, 2024 Liked: Cleanliness, staff & service, room comfort Staff disponível e simpático. Muito atencioso. Limpeza boa. Quarto confortável. No entanto, noutros aspetos, nomeadamente poucas pessoas a atender dado a baixa ocupação, compromete o serviço geral exigido num hotel supostamente de 5 estrelas. ##### Eva Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Silvana Borges da Oct 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir! ##### Silvana Borges da ### 10/10 Excellent #### Verified traveller Sep 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Skøn udsigt, mad og service Flot beliggenhed, nyt og velholdt - super mad både aften måltid og morgenmad samt dejlig vin. 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