Title: Tanini Sepilok (Formerly Nature Lodge Sepilok) - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tanini Sepilok (Formerly Nature Lodge Sepilok) Nature Lodge Sepilok combines peaceful garden surroundings with delicious meals that guests can enjoy outdoors or under starry skies ![Front of property - evening/night](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/3325ffdb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/113dc986.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free toiletries, towels](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/cd4acf08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/41e45c0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Shared Dormitory, Mixed Dorm | Interior](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/f8d97f02.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This rural retreat offers a tranquil escape with a garden and terrace. Enjoy American dishes at the on-site Mango Garden Sepilok restaurant and stay connected with in-room WiFi. Guests appreciate the attentive and helpful staff. 8.8 Excellent ## Popular amenities - Bar - Laundry - Housekeeping - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=15451629&PinnedHotelID=15451629&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Double Room](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/33fe7c7a_edited_8e5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.8 Excellent 5 reviews ### Highlights Air conditioning Private bathroom Rainfall showerhead Coffee/tea maker Free bottled water Daily housekeeping Desk Wardrobe or closet - Sleeps 2 - 1 Double Bed ![Twin Room](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/618d9ff5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 8.0 Very good 1 review ### Highlights Air conditioning Private bathroom Rainfall showerhead Coffee/tea maker Free bottled water Daily housekeeping Desk Wardrobe or closet - Sleeps 3 - 2 Twin Beds ![Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/5b3d90cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Shared Dormitory, Mixed Dorm ### Highlights Ceiling fan Rainfall showerhead Daily housekeeping - Sleeps 1 - 1 Twin Bunk Bed ### Bed in Mixed Dormitory - Sleeps 1 ### Standard Double Room - Sleeps 2 ### Standard Twin Room - Sleeps 2 ![Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/5b3d90cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bunk Bed in Female Dormitory Room ### Highlights Air conditioning Fan Daily housekeeping - Sleeps 1 - 1 Twin Bunk Bed ![Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/5b3d90cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bunk Bed in Male Dormitory Room ### Highlights Air conditioning Fan Daily housekeeping - Sleeps 1 - 1 Twin Bunk Bed ![Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/874fe0ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Male Dormitory (Bunk Bed) - Sleeps 1 ![Rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15460000/15451700/15451629/87515e52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bed in Female Dormitory - Sleeps 1 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSandakan-Hotels-Nature-Lodge-Sepilok.h15451629.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSandakan-Hotels-Nature-Lodge-Sepilok.h15451629.Hotel-Information) ## About the area Located in Sandakan, Tanini Sepilok (Formerly Nature Lodge Sepilok) is in a rural area. Sandakan Memorial Park and Agnes Keith House are local landmarks, and some of the area's attractions include Borneo Sun Bear Conservation Centre and Sepilok Orangutan Rehabilitation Centre. [Visit our Sandakan travel guide](https://www.expedia.ca/Sandakan.dx3111) [View more Lodges in Sandakan](https://www.expedia.ca/Sandakan-Lodges.d3111-aaLodges.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.87560%2C117.95040&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=js2p4r8JxrqSvKUsZ1hue0y2XA4=) Jalan Sepilok, Sandakan, 90009 ### What's nearby - Rainforest Discovery Centre - 8 min walk - 0.7 km - Borneo Sun Bear Conservation Centre - 19 min walk - 1.7 km - Sepilok Orangutan Rehabilitation Centre - 5 min drive - 1.5 km - Sandakan Memorial Park - 14 min drive - 16.3 km - Sandakan Harbour Mall - 25 min drive - 28.1 km ### Getting around - Sandakan (SDK) - 22 min drive ### Restaurants - ‪Sepilok banana cafe - ‬17 min walk - ‪2+1 drink house - ‬10 min drive - ‪Gum-Gum - ‬4 min drive - ‪Kafeteria Sepilok - ‬15 min walk - ‪White House Bistro - ‬1 min walk ## About this property ### Tanini Sepilok (Formerly Nature Lodge Sepilok) Lodge in a rural location Consider a stay at Tanini Sepilok (Formerly Nature Lodge Sepilok) and take advantage of a terrace, a garden, and dry cleaning/laundry services. The on-site American cuisine restaurant, Mango Garden Sepilok, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center. Other perks at this lodge include: - Free self parking - A roundtrip airport shuttle (surcharge), a front-desk safe, and tour/ticket assistance - A reception hall and luggage storage - Guest reviews speak well of the overall condition Room features All guestrooms at Tanini Sepilok (Formerly Nature Lodge Sepilok) offer amenities such as free WiFi. ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/6000000/5150000/5140600/5140593/a081d12f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sepilok Jungle Resort Sandakan - Pool - Kids pool - Parking included - Free WiFi 7.6 Good 219 reviews CA $40 CA $52 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=5140593&PinnedHotelID=5140593&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/10000000/9630000/9627200/9627149/c0bb0773.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paganakan Dii Tropical Retreat Sandakan - 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All-inclusive - Free WiFi - Air conditioning - Business services 7.4 Good 15 reviews CA $37 CA $48 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=14580808&PinnedHotelID=14580808&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Mango Garden Sepilok ### Family friendly - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking ### More - 1 floor - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Towels provided ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 9:30 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8 AM - 10 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for MYR 70.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MYR 53.00 per person (roundtrip) - Rollaway bed fee: MYR 70.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### We should mention Only registered guests are allowed in the guestrooms Construction is underway at a neighboring building and there may be noise disturbance from the construction work ### Property is also known as Nature Lodge Sepilok Sandakan Nature Lodge Sepilok Tanini Sepilok Nature Sepilok Tanini Sepilok (Formerly Nature Lodge Sepilok) Lodge Tanini Sepilok (Formerly Nature Lodge Sepilok) Sandakan Tanini Sepilok (Formerly Nature Lodge Sepilok) Lodge Sandakan ## Frequently asked questions ### Is Tanini Sepilok (Formerly Nature Lodge Sepilok) pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Tanini Sepilok (Formerly Nature Lodge Sepilok)? > As of Oct 29, 2025, prices found for a 1-night stay for 2 adults at Tanini Sepilok (Formerly Nature Lodge Sepilok) on Nov 29, 2025 start from CA $88.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sandakan-Hotels-Nature-Lodge-Sepilok.h15451629.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Tanini Sepilok (Formerly Nature Lodge Sepilok)? > Self parking is free at this property. ### What time is check-in at Tanini Sepilok (Formerly Nature Lodge Sepilok)? > Check-in start time: 2 PM; Check-in end time: 9:30 PM. After-hours check-in is not available. ### What time is check-out at Tanini Sepilok (Formerly Nature Lodge Sepilok)? > Check-out is at 10 AM. ### Does Tanini Sepilok (Formerly Nature Lodge Sepilok) provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of MYR 53.00 per person applies. ### Where is Tanini Sepilok (Formerly Nature Lodge Sepilok) located? > Situated in a rural location, this lodge is within 1 mi (2 km) of Rainforest Discovery Centre, Sepilok Orangutan Rehabilitation Centre, and Borneo Sun Bear Conservation Centre. Sandakan Memorial Park and Sandakan Memorial Park are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Tanini Sepilok (Formerly Nature Lodge Sepilok) Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 41 8 - Good 21 6 - Okay 9 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### Karen May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable room in this affordable property close to Sepilok. ##### Karen Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Siva Jun 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place to chill before safari to Sukau. There is also a lot to do in Sepilok. Orangutan rehab and Sun bear sanctuary. ##### Siva Stayed 1 night in May 2025 ### 8/10 Good #### Candace Aug 23, 2023 Liked: Staff & service, amenities, property conditions & facilities The resort is easy and very relaxing it is also very close to all the sites…. ##### Candace Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Angela Apr 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great people, great location, great breakfast The team at the Losge were so helpful. We were a day late due to a missed connection and we wanted to head into the jungle and they arranged everything for us and even took a day off of our booking to facilitate a stay with their sister lodge at the Kinabantagan River. As you can see the breakfast was fabulous. ![](https://a.travel-assets.com/ugc/hotel-reviews/11D63D6EB9F365E192E1F381F614C1DB704D93DB1743589270197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Simon Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfectly adequate clean room, with air conditioning and fan, as well as tea and coffee making facilities. Good simple buffet breakfast. Within easy walking distance of the Orangutan and Sun Bear sanctuaries, the Rainforest Discovery Centre and other hotels and restaurants. Had no problem picking up a cab on Grab whenever we needed to go further afield or just wanted to avoid the heat! ##### Simon Stayed 3 nights in Apr 2025 ### 4/10 Poor #### debbie Aug 23, 2025 Disliked: Staff & service, property conditions & facilities we arrived in carpark with cases, expected to carry up long stairway, or roll up side ramp. impossible with 2 cases each. nowhere to sit outside, 1 chair per chalet outside, long uphill walk to reception, then down stairs to carpark to get to restaurant. food limited menu, breakfast buffet awful, mostly cold. what food they had in restaurant was cheap, we are both over 60 and would not return.only hot water if suns out. ##### debbie Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Mark Jul 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff. Clean and comfy room (ours had outdoor shower, not sure if all do). Very reasonable priced restaurant and pleasant lobby to hang out if you need to chill after checking out ##### Mark Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Christine Feb 21, 2024 Disliked: Amenities, property conditions & facilities Basic but clean. ##### Christine Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### John Apr 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very conveiniently located for bird livers as only 600m to Rainforest Discovery Centre. Room is well designed with outsidet but secured toilets which is great for us as we could leave our cameras there during the night to avoid to ac condensation. Staff is hepful, food is ok. Only minus is the steps to reception and room. ##### John Stayed 7 nights in Mar 2024 ### 8/10 Good #### Wiebke Oct 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### located near the conservation centers located at walking distance of the sepilok conservation center for orangutans and sun bears. basic rooms, but clean and spacious. breakfast is very limited but tasty. The Mango Restaurant offers delicious local and european dishes. There are no other facilities, also no other bars or shops in the neighborhood. This is a location is ideal if you want to visit the conservation centers. Staff is very friendly as well. Free water is also available at the reception and at the restaurant. ##### Wiebke Stayed 2 nights in Oct 2024 ### 8/10 Good #### Ahaliar Oct 13, 2023 Liked: Cleanliness, amenities Disliked: Staff & service We had a good stay. The location is ideal but the breakfast was too repetitive and staff there was not friendly and accommodating. They were more engaged with other staff members rather than the guests. The front desk staff was good and initiated conversations. This is important as I felt like he was ensuring that we were comfortable and happy. ##### Ahaliar Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Danielle Apr 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location for nature activities This hotel is in a great location for exploring the surrounding attractions. Just a few minutes walk from the orangutan and sun bear sanctuaries, and even closer to the rainforest centre. The staff are very friendly and helpful, and the rooms are comfortable. The breakfast food was great, the dinner food was average. The nearby restaurants are overpriced and food is sub-par (except the one in the Rainforest Centre which I found to be really good). But you can order Grab delivery to the hotel so many options are available. ##### Danielle Stayed 5 nights in Mar 2023 ### 8/10 Good #### Linda May 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities We stayed in one of the newer units and the room and bathroom were clean and big. However, Expedia advertised that daily housekeeping is offered and water is provided daily which is not true. Expedia should verify with Nature Lodge and if they don't provide daily housekeeping, Expedia should update their listing. Housekeeping was responsive when I asked to have the room clean but that only happened once during our 4 day stay. There are a lot of stairs but they do provide a porter if you asked for one. There is usually no one at reception so the best way to contact them is via Whatsapp. ##### Linda Stayed 4 nights in Apr 2023 ### 6/10 Okay #### Norma May 1, 2023 Liked: Cleanliness Disliked: Staff & service, amenities Despite several message to the hotel in advance. We received no reply regarding transfers and late check in. Our flight was delayed and we needed to check in late. Only that Expedia contacted them were we able to get this sorted. Even on arrival the staff could have been more helpful. The rooms were basic but clean and the location was easily within a 15 minute walk to the sanctuary which was good as there want always transport around ie Grabs available. The breakfast was very basic and we went across the road to the other hotel for dinner which was nice. All in all it was fine for a couple of nights to be close to the sanctuaries. ##### Norma Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Masaaki Jun 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 綺麗な環境で気持ちよく過ごすことが出来ました。 食事も美味しかったです。 全体として綺麗に保たれていて自然とも調和している感じでした。 ##### Masaaki Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kate Jun 15, 2025 ##### Kate Stayed 3 nights in May 2025 ### 8/10 Good #### Abdellatif Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Vriendelijke en behulpzaam personeel. Eten en drinken was prima. Op loopafstand tot de orangutan verblijf etc. Kortom een geweldige plek om te verblijven. Het enige dat niet goed was, waren de harde oncomfortabele kussens. Abdellatif en Somaya Mezian ##### Abdellatif Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Elise Dec 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Moi qui n'aime pas les dortoirs, j'ai trouvé celui-ci confortable et agréable. Le personnel est super. ##### Elise Stayed 1 night in Dec 2024 ### 8/10 Good #### Kirsty Oct 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel in good location The hotel is in a great location to visit the Orang Utans and Sun Bears. Its a relaxed hotel and the staff are really friendly. The room was spacious and comfortable. The shower was great! Negatives - wifi is hit and miss so card payments not always possible. No ATM nearby but we changed cash at a nearby hotel. Food is sometimes buffet and sometimes a la carte but the staff dont know which it will be in advance so your stuck with what you get offered. It was tasty though. We stayed 4 nights and the room wasnt cleaned while we were there. Not a problem as we didn't make a mess but just a heads up! Taxis finish early and start late so if you need a lift to the airport, make sure you book in advance - airport transport from the hotel is expensive, use Grab if you can! All in all, we had a pleasant stay and would use the hotel again ![](https://a.travel-assets.com/ugc/hotel-reviews/8B86C4F37717A17A23141300B0A66334414B38C41728241176505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8C4145DA0A190D272CB815B35EAFB7049EBDE13C1728241172691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/245B5EB4E3F8EEEB3DC4DC9E40F968E5FBD231F91728241175954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/390BC616AF8A21C48719C198EE76F3FBC68C12AB1728241175705.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kirsty Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### kirstie May 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I found all the staff very helpful. The location is good for Orangutan, Sun Bears and the Rain Forest. The only elemwnt that was poor was I needed to amend my booking via Expedia and I still ended up being charged for one additional night, the cost was minimal, but that's not the point. ##### kirstie Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Donna Apr 9, 2024 Liked: Staff & service Disliked: Cleanliness This is a lovely property overall and is very good value for money. It is ideal for visiting the orangutan and sun bear sanctuaries as well as a great place to stay for the rainforest development centre. Rooms are basic but functional and do have air conditioning. Grounds are very well maintained and staff work hard to keep things nice. A sun lounger chair on the patio of each property would have been ideal for relaxing and enjoying the peace and tranquility of the gardens. Reception staff were welcoming upon arrival though only one member of the team appeared knowledgeable about the area; others were very reserved which came across as a little unhelpful at times. Water went down for 24 hours, though communication on this was very poor. Internet also went down for 48 hours and whilst we understand these things happen, again - no communication. Reception staff could have been more proactive here. Housekeeping services, were none existant. Whilst i can make my own bed, clean up after myself etc. I was surprised that there were no visits in a whole week, with some guests having to return dirty linen or collect their own toilet rolls from reception. Having dropped a pen, i looked under the bed only to find at least three inches of dust. Sad reflection on cleanliness. Restaurant. These young men work extremely hard and very long shifts. They are respectful, friendly and very helpful. Unfortunately the menu is very basic and food hygiene standards could be much better. ##### Donna Stayed 7 nights in Apr 2024 ### 10/10 Excellent #### Deborah Mar 3, 2024 ##### Deborah Stayed 1 night in Mar 2024 ### 8/10 Good #### FUJIO Sep 17, 2023 Liked: Property conditions & facilities, room comfort ##### FUJIO Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Trevor Sep 6, 2023 ##### Trevor Stayed 1 night in Sep 2023 ### 8/10 Good #### Maiken Jan 18, 2023 Liked: Staff & service, amenities, property conditions & facilities . ##### Maiken ## Expedia's Latest Trends ### Hotels > [Travelodge by Wyndham Thunder Bay](https://www.expedia.ca/Thunder-Bay-Hotels-Travelodge-By-Wyndham-Thunder-Bay.h526407.Hotel-Information) > > [Capital Hotel](https://www.expedia.ca/St-Johns-Hotels-Capital-Hotel.h1110754.Hotel-Information) > > [Flamingo Las Vegas Hotel & Casino](https://www.expedia.ca/Las-Vegas-Hotels-Flamingo-Las-Vegas-Hotel-Casino.h13945.Hotel-Information) > > [Best Western and hotel](https://www.expedia.ca/Stockholm-Hotels-Best-Western-And-Hotel.h12337341.Hotel-Information) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [Piscadera Harbour Village](https://www.expedia.ca/Willemstad-Hotels-Piscadera-Harbour-Village.h5226064.Hotel-Information) > > [Family Hotels in Cayo Coco](https://www.expedia.ca/Cayo-Coco-Hotels-Family-Hotel.0-0-d6348829-tFamilyHotel.Travel-Guide-Filter-Hotels) > > [Secrets Mallorca Villamil Resort & Spa - Adults Only](https://www.expedia.ca/Calvia-Hotels-Secrets-Mallorca-Villamil-Resort-Spa-Adults-Only.h110100.Hotel-Information) > > [Hotels near Rogers Arena](https://www.expedia.ca/Rogers-Arena-Hotels.0-l6072231-0.Travel-Guide-Filter-Hotels) > > [Tsukino Yado Sara](https://www.expedia.ca/Hakone-Hotels-Tsukino-Yado-Sara.h35145849.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Paro (PBH)](https://www.expedia.ca/lp/flights/yyz/pbh/toronto-to-paro-intl-airport) > > [Flights from Calgary (YYC) to Gatwick (LGW)](https://www.expedia.ca/lp/flights/yyc/lgw/calgary-to-london) > > [flights from detroit metropolitan wayne county airport](https://www.expedia.ca/lp/airports/dtw/flights-from-detroit-metropolitan-wayne-county-airport) > > [Flights from Ottawa (YOW) to Tampa (TPA)](https://www.expedia.ca/lp/flights/yow/tpa/ottawa-to-tampa) > > [Flights from Toronto (YYZ) to Québec City (YQB)](https://www.expedia.ca/lp/flights/yyz/yqb/toronto-to-quebec) > > [Flights from Goffs (YHZ) to Bristol (BRS)](https://www.expedia.ca/lp/flights/yhz/brs/halifax-to-bristol) > > [Flights from Calgary (YYC) to New Orleans (MSY)](https://www.expedia.ca/lp/flights/yyc/msy/calgary-to-new-orleans) > > [Flights from Toronto (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) > > [British Airways](https://www.expedia.ca/British-Airways-Flights.cBA.Travel-Guide-Airlines) > > [Flights from Vancouver (YVR) to Christchurch (CHC)](https://www.expedia.ca/lp/flights/yvr/chc/vancouver-to-christchurch) > > [flights from schiphol airport](https://www.expedia.ca/lp/airports/ams/flights-from-schiphol-airport) > > [Flights from Toronto (YYZ) to Whitehorse (YXY)](https://www.expedia.ca/lp/flights/yyz/yxy/toronto-to-whitehorse) ### Activities > [Things to do in Bari](https://www.expedia.ca/Things-To-Do-In-Bari.d680.Travel-Guide-Activities) > > [Things to do in London](https://www.expedia.ca/Things-To-Do-In-London.d4127.Travel-Guide-Activities) ### Packages > [Caribbean Vacations](https://www.expedia.ca/Caribbean.d6022969.Destination-Travel-Guides) > > [Holland Casino](https://www.expedia.ca/Holland-Casino-Amsterdam-City-Centre.d6123850.Vacation-Attraction) > > [Devonshire Mall](https://www.expedia.ca/Devonshire-Mall-Devonshire.d6125868.Vacation-Attraction) > > [London](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/178279/London) ### General > [Visit Wānaka](https://www.expedia.ca/Wanaka.dx3792)