[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bancal Hotel & Spa Waterfront hotel with 5 outdoor pools and a full-service spa ![Exterior](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/5c74b45c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite (Bancal Junior Suite)](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/9bf107dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/65c60ead.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/664ddd2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite (Bancal Junior Suite)](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/11a4603e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Bancal Hotel & Spa features five outdoor pools, including a children's pool, and a serene garden for relaxation. Enjoy rejuvenating treatments at the onsite spa, free in-room WiFi, a hair salon, and a library. Guests have praised these amenities. 9.4 Exceptional ## Popular amenities - - Bar - Spa - 24/7 front desk - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=91345975&PinnedHotelID=91345975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=91345975&PinnedHotelID=91345975&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=91345975&PinnedHotelID=91345975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=91345975&PinnedHotelID=91345975&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=91345975&PinnedHotelID=91345975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=91345975&PinnedHotelID=91345975&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=91345975&PinnedHotelID=91345975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=91345975&PinnedHotelID=91345975&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 8 of 8 rooms ![1 bedroom, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/97693f35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Garden View (Bancal Garden) 9.8 Exceptional 11 reviews ### Highlights Air conditioning Smart TV Pillow menu Separate bedroom Down duvet Hair dryer Local meal delivery service Cable channels - 312 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/97693f35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View ### Highlights Air conditioning Smart TV Pillow menu Separate bedroom Down duvet Hair dryer Local meal delivery service Cable channels - 312 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/97693f35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Garden View ### Highlights Air conditioning Smart TV Pillow menu Separate bedroom Down duvet Hair dryer Local meal delivery service Cable channels - 344 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/97693f35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, Ocean View 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Pillow menu Separate bedroom Down duvet Hair dryer Local meal delivery service Cable channels - 344 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/97693f35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Terrace (Bancal) ### Highlights Air conditioning Smart TV Pillow menu Separate bedroom Down duvet Hair dryer Local meal delivery service Cable channels - 312 sq ft - Sleeps 2 - 2 Twin Beds ![1 bedroom, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/2e591278.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, Garden View (4 pax) ### Highlights Air conditioning Smart TV Pillow menu Separate bedroom Down duvet Hair dryer Local meal delivery service Cable channels - 624 sq ft - Sleeps 4 - 4 Twin Beds ![1 bedroom, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/2e591278.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, Sea View (5 pax) ### Highlights Air conditioning Smart TV Pillow menu Separate bedroom Down duvet Hair dryer Local meal delivery service Cable channels - 657 sq ft - Sleeps 5 - 4 Twin Beds and 1 Twin Sofa Bed ![Junior Suite (Bancal Junior Suite)](https://images.trvl-media.com/lodging/92000000/91350000/91346000/91345975/9bf107dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Bancal Junior Suite) 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Pillow menu Down duvet Separate bedroom Hair dryer Bathrobes Local meal delivery service - 452 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Sebastian-De-La-Gomera-Hotels-Bancal-Hotel-Spa.h91345975.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Sebastian-De-La-Gomera-Hotels-Bancal-Hotel-Spa.h91345975.Hotel-Information) ## About the area Located in San Sebastián de La Gomera, Bancal Hotel & Spa is in the mountains and on the waterfront. The area's natural beauty can be seen at Garajonay National Park and Playa Ávalo, while Insular Infanta Cristina Auditorium and PEG Los Telares - The Ethnographic Park of La Gomera are cultural highlights. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails, mountain biking, and mountain climbing nearby. [Visit our San Sebastián de La Gomera travel guide](https://www.expedia.ca/San-Sebastian-De-La-Gomera.dx6047059) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.10635%2C-17.10583&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QCTBWcL-KfepgP6zlk8gA04Kspo=) Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801 ### What's nearby - San Sebastian de la Gomera Harbour - 3 min drive - 2.7 km - La Gomera Archaeological Museum - 3 min drive - 2.7 km - Asuncion de San Sebastian de La Gomera Church - 3 min drive - 2.7 km - Torre del Conde Monument - 3 min drive - 2.7 km - San Sebastian de La Gomera Beach - 4 min drive - 3.0 km ### Getting around - La Gomera (GMZ) - 57 min drive ### Restaurants - ‪Poolbar - ‬9 min drive - ‪Restaurante Cuatro Caminos - ‬8 min drive - ‪Bar Colombino - ‬8 min drive - ‪Cuba Libre - ‬9 min drive - ‪Tasca Las Cruces Ii - ‬9 min drive ## About this property ### Bancal Hotel & Spa Hotel near San Sebastian de la Gomera Harbour At Bancal Hotel & Spa , you can look forward to a swim-up bar, a terrace, and a garden. Indulge in a facial, a body treatment, and a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and a library. Additional perks include: - 5 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking - Luggage storage, concierge services, and beach towels - Tour/ticket assistance, bicycle tour information, and a 24-hour front desk Room features All 276 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. More amenities include: - Bathrooms with showers and hair dryers - 50-inch Smart TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/2000000/1270000/1265700/1265642/5c08b684.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parador de La Gomera San Sebastián de La Gomera - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 187 reviews CA $196 CA $210 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=1265642&PinnedHotelID=1265642&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, open 10 AM to 6 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/27000000/26550000/26547400/26547352/03b6a9d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jardín Tecina San Sebastián de La Gomera - Pool - Spa - Kids pool - Parking included 8.4 Very good 169 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=26547352&PinnedHotelID=26547352&HadPinnedHotel=true®ionId=-1&adults=2) ![Bubble Experience](https://images.trvl-media.com/lodging/78000000/77990000/77984100/77984081/24736b96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bahía de Ávalos San Sebastián de La Gomera - Parking included 8.2 Very good 12 reviews CA $180 CA $193 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=77984081&PinnedHotelID=77984081&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4440000/4434500/4434469/3b5539e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torre del Conde San Sebastián de La Gomera - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 222 reviews CA $97 CA $104 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=4434469&PinnedHotelID=4434469&HadPinnedHotel=true®ionId=-1&adults=2) ![Food court](https://images.trvl-media.com/lodging/34000000/33130000/33124700/33124633/5d7bb41f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rural Triana Vallehermoso - Breakfast included - Free WiFi - Restaurant - Laundry 9.2 Wonderful 39 reviews CA $149 CA $160 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=33124633&PinnedHotelID=33124633&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11900000/11898700/11898602/3c3edec9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Casas del Chorro Agulo - Pet-friendly - Parking included - Free WiFi - Kitchen 8.8 Excellent 19 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=11898602&PinnedHotelID=11898602&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Twin Room, Sea View | Balcony view](https://images.trvl-media.com/lodging/18000000/17900000/17900000/17899913/fb032b39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pensión La Gaviota Alajero - Free WiFi 8.2 Very good 32 reviews CA $74 CA $80 total includes taxes & fees Oct 23 - Oct 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=17899913&PinnedHotelID=17899913&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room | Terrace/patio](https://images.trvl-media.com/lodging/6000000/5310000/5300200/5300124/ce5ce8d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Colombina San Sebastián de La Gomera - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.4 Good 74 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5300124&PinnedHotelID=5300124&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/41000000/40100000/40099100/40099091/9c398924.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pensión Amparo Las Hayas Valle Gran Rey - Pet-friendly - Parking included - Free WiFi - Restaurant 8.0 Very good 21 reviews CA $50 CA $69 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=40099091&PinnedHotelID=40099091&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/15000000/14990000/14989000/14988990/5e98e959.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rural Villa Hermigua Hermigua - Free WiFi - Restaurant - Housekeeping - Extra beds/cribs 7.8 Good 28 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=14988990&PinnedHotelID=14988990&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free beach shuttle - Free uncovered self parking on site ### Food and drink - A swim-up bar ### Things to do - 5 outdoor pools - Bicycle cleaning area - Bicycle tours - Children's pool - Full-service spa - Library - Steam room ### Family friendly - 5 outdoor pools - Children's pool - Laundry facilities - Lifeguards on site ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 2,250 square feet of conference space - Meeting rooms ### Outdoors - Beach towels - Garden - In the mountains - On the waterfront - Outdoor entertainment area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (35 inch wide door) - Front entrance ramp - Tile flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (41 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Ballroom - Banquet hall - Lifeguards - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Pillow menu ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with cable channels ### Food and drink - Meal delivery service ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation ## Frequently asked questions ### Does Bancal Hotel & Spa have a pool? > Yes, this property has 5 outdoor pools and a children's pool. ### How much does it cost to stay at Bancal Hotel & Spa ? > As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Bancal Hotel & Spa on Oct 19, 2025 start from CA $240.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/San-Sebastian-De-La-Gomera-Hotels-Bancal-Hotel-Spa.h91345975.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Bancal Hotel & Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Bancal Hotel & Spa ? > Self parking is free at this property. ### What time is check-in at Bancal Hotel & Spa ? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Bancal Hotel & Spa ? > Check-out is at noon. ### Where is Bancal Hotel & Spa located? > Situated on the waterfront, this spa hotel is within 3 mi (5 km) of Playa Ávalo, Asuncion de San Sebastian de La Gomera Church, and La Gomera Archaeological Museum. Insular Infanta Cristina Auditorium and Torre del Conde Monument are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Bancal Hotel & Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.6 Eco-friendliness ### 10 Property conditions & facilities 10 - Excellent 40 8 - Good 12 6 - Okay 3 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Douglas Sep 26, 2025 Liked: Amenities The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal ##### Douglas Stayed 1 night in Sep 2025 ### 8/10 Good #### June Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Modern hotel with a good range of facilities and offering beautiful views of Tenerife and Mt Teide. Well appointed rooms, although slightly disappointed by the lack of an iron and having to pay for ironing as part of the laundry service. I really like how committed to sustainability the hotel is - very impressive. The one area that could be improved is the food quality and service in the main buffet restaurant. There was a reasonable choice but the food was often lukewarm, dried up, or stodgy, so not the most enjoyable. ![](https://a.travel-assets.com/ugc/hotel-reviews/ba79842d-8d8d-4de9-9e26-98f1fa96751f-1759150662636.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c328391e-6c45-468b-914e-d9abbe1ce73f-1759150661060.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9eda65d4-06d3-44ec-b91f-b801cd5914c2-1759150661958.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7e7d3efd-e11b-43c0-9cf8-d68b0c4d6f34-1759150660748.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### June Stayed 2 nights in Sep 2025 ### 8/10 Good #### Sergio Jun 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Needs spa to be open longer. Hot tub by pools. ##### Sergio Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Paola Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay. ##### Paola Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Trine-Marie Jun 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice, comfortable new hotel. Good breakfast. Location is not so good. Service is ok for a 4 star hotel (even the hotel could have been 5 star, it is not). ##### Trine-Marie Stayed 1 night in Feb 2025 ### 10/10 Excellent #### thomas Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Greatest pool getaway Great getaway. We spent a long weekend here. And I must say this was one of the best hotels I have ever stayed at. The pools were gorgeous bad the rooms really clean and newly refurbished. I love the brutalist architecture and it was the best food on the island period. ![](https://a.travel-assets.com/ugc/hotel-reviews/958C7A03DE24E93125217EE9950A70B92FC50EFF1741301124675.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5AECB2047AE5D80A570B538487E570AE9E7071781741301125846.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/20A8B6F243CF7E1D58035D6F33B7681461EA1D2D1741301124951.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### thomas Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Emilio E Feb 27, 2025 Liked: Amenities It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property. ##### Emilio E Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Inmaculada Simancas Nov 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car. ##### Inmaculada Simancas Stayed 1 night in Nov 2024 ### 10/10 Excellent #### PAVEL Mar 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality. ##### PAVEL Stayed 1 night in Mar 2025 ### 8/10 Good #### John Feb 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful location and views of Teide A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class ##### John Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Milos Jan 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best on the island… but… Completely new, with big rooms and very cosy… our room was on 1. floor so no view and pretty far from lobby. Need totale 3 different elevators.. it very calm and quiet hotel, perfect for relaxation… but far from city and cant be there without rent-a-car…. Breakfast was bad, line for eggs was incredible long and pancakes never refilled during 1h…. ##### Milos Stayed 1 night in Jan 2025 ### 8/10 Good #### Eamon Feb 25, 2025 Liked: Property conditions & facilities, room comfort #### Stylish Hotel but changes needed We were surprised that we had an issue where we had to leave very early ( 5.45am ) to catch the ferry to Tenerife and checked that we could get a takeaway breakfast as the restaurant would not be open at that time. On checking in, we mentioned our departure time and were told we would be ok getting a takeaway breakfast. However, the next day we went to the restaurant and it was closed. There was 1 staff member starting to get things prepared but she advised that they were not open until 7am. After going back to Reception to make them aware, they phoned down and got the restaurant to give us some coffee and cold pre prepared cheese and meats. This we appreciated but was not takeaway. Seems like communication in this newish Hotel not great. ##### Eamon Stayed 1 night in Feb 2025 ### 6/10 Okay #### Verified traveller Jan 5, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice stay, fantastic view A bit pricey according to what you get, (maybe because we we there around new year), but it is new, clean and comfortable with a fantastic view of Teide. Good pillows. Quiet. Fantastic sunrises. Regarding lunch the menu did not have many choices and what it did have was a bit to “special”, so we missed some more choices. Also.. Unfortunately the first day we called the reception more than 10 times in four hours to tell them we had a problem with the light that kept turning off, however they did not do anything before we packed our luggage and went to the reception to get a new room. We did get a new room and everything was fine then. Maybe it had to do with the owner who was there to observe, and everywhere the staff suddenly seemed very stressed and nervous trying to do their best (compared to our privious visit), however it had the opposite effect:-) Fortunately the next days the atmosphere where more calm again:-) ![](https://a.travel-assets.com/ugc/hotel-reviews/6B1F18116930B7354EC5BB6EF8B71E491A3DF8901736089175974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Jan 2025 ### 6/10 Okay #### gregory May 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities This property has the potential to be truly spectacular. We chose it for the final few days of our holiday, hoping to do some work planning and enjoy a soft landing before heading home. The setting and design are stunning—cozy beds, beautifully landscaped gardens, incredible concrete work, and thoughtfully chosen furniture and decor. However, we found the lack of privacy disappointing. The shower and toilet areas had no walls, only glass, and the lounge chairs were just a few feet from our neighbors, which felt uncomfortably close. Wi-Fi was a major challenge. It was spotty at best, which made our work-focused visit difficult and frustrating. This property is not ideal for a working vacation. While I’d read reviews mentioning limited restaurant access, it was still surprising that such a large facility with four restaurants offered so little selection, restricted hours, and an overall lack of flexibility. Rather than feeling welcomed, we frequently encountered a “no” instead of a “let’s make it work” attitude from staff. That said, the hydrotherapy circuit and spa were the highlights of our stay—both were absolutely wonderful. Overall, while there’s much to love, the experience fell short in key areas that could easily be improved ##### gregory Stayed 3 nights in Apr 2025 ### 8/10 Good #### TJF Feb 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel but a couple of issues We had a lovely stay at the hotel, the rooms are large and balconies have a great view of El Teide. Buffet breakfast and dinner have an excellent selection of good food, and the service is generally very good with staff all very helpful and friendly. The pools were great too although it was slightly windy during our stay. The only issues were (1) we were told when we checked in that we had a free spa session, the man who checked us in double-checked and confirmed that. We booked the spa and it is an excellent experience. Unfortunately however, when we checked out we were charged for the spa session and when we explained that we'd been told on checking in that we had a free session the woman on the desk just said 'that was a mistake' and charged us the full price. This is not good enough for a 4 star hotel - if they tell you that you have a free spa session they should honour that even if it is a mistake, or at least give a discount due to their error. (2) we had a meal at the a-la carte restaurant and while the food was very good unfortunately the service was very poor: there was only two staff working front of house and they had to everything, including greeting and seating guests, making and serving drinks and serving and clearing food. This meant there was a huge delay after a while and new guests were left waiting for about 15 minutes at the entrance, while we had to wait about 30 minutes after finishing our main course before they asked if we wanted dessert. ##### TJF Stayed 5 nights in Feb 2025 ### 8/10 Good #### Martin Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \+ Neu, sauber, puristisch, schöne Pools + schöner Spazierweg an den Klippen entlang rund ums Hotel + Anfang Oktober weniger los, viele Liegen verfügbar - vor dem Balkon eine Ameisenstraße, von denen leider auch viele ins Zimmer und auf den Schreibtisch abgebogen sind - Essen haben wir leider nicht so gut vertragen - Anfang Oktober sehr windig ##### Martin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Adelaida Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel maravilloso que mezcla lo moderno con lo rural y la elegancia con la sencillez. La habitación es increíble, muy limpia y cómoda. La comida estaba muy buena y el servicio muy atento. Su ubicación es verdad que no hay nada mas alrededor pero si vas a la gomera necesitas alquilar o llevar tu coche. Estamos deseando volver 10/10 ##### Adelaida Stayed 1 night in Aug 2025 ### 8/10 Good #### julia mercedes Aug 16, 2025 ##### julia mercedes Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Heliani Aug 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito hotel y buena atención del personal ##### Heliani Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Cristian Jul 15, 2025 ##### Cristian Stayed 1 night in Jul 2025 ### 8/10 Good #### Yurena Jul 3, 2025 Liked: Cleanliness, property conditions & facilities Es un establecimiento nuevo y decorado con muy buen gusto. La comida en desayuno y cenas está muy rica. La tranquilidad en las instalaciones es absoluta. Como aspectos a mejorar/tener en cuenta diría: - Wiffi y cobertura móvil bastante reducida. - Es una zona realmente ventosa. - Por la puerta de la terraza de nuestra habitación se colaban las rachas de viento, que generaban bastante ruido en la noche. ![](https://a.travel-assets.com/ugc/hotel-reviews/51c9ceae-60f7-4f31-b346-07b7c7bad01f-1751524227120.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/681a3406-d854-432c-8c8c-578af5da4526-1751524253819.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yurena Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Alejandro Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Magnífico hotel!! ![](https://a.travel-assets.com/ugc/hotel-reviews/27cd21ba-30eb-446a-87e5-c1907ab75859-1750406302716.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/da45295f-eaca-4d06-873a-936bafc55d1c-1750406302517.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/07ee029f-91e2-4592-a6b5-c017aec3af77-1750406303448.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/28445929-4a5e-4839-9145-127830161551-1750406303139.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alejandro Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Gabriela Jun 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Unterkunft war fantastisch, auch der Kaffee am Morgen war top. kann das Hotel nur empfehlen. Liegt etwas abseits und benötigt ein Mietauto. ##### Gabriela Stayed 3 nights in May 2025 ### 10/10 Excellent #### Carlos Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sorprendente Nos ha encantado la estancia en este lugar. Nos ha sorprendido la ubicación, la limpieza, la arquitectura, el olor, los espacio, la exquisita atención del personal, la tranquilidad. Perfecto para desconectar. ##### Carlos Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### louise Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Smukt og moderne ![](https://a.travel-assets.com/ugc/hotel-reviews/82074371B7889024CF8B9113DA173AA10A90F5611743693989402.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### louise Stayed 2 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Occidental Torremolinos Playa](https://www.expedia.ca/Torremolinos-Hotels-Occidental-Torremolinos-Playa.h1909874.Hotel-Information) > > [Boutique Hotel Villa Gala](https://www.expedia.ca/Cadaques-Hotels-Boutique-Hotel-Villa-Gala.h20608263.Hotel-Information) > > [Hotel Vibra Mare Nostrum](https://www.expedia.ca/Ibiza-Town-Hotels-Hotel-Playasol-Mare-Nostrum.h1200270.Hotel-Information) > > [Iberostar Heritage Grand Mencey](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) > > [The Unexpected Ibiza Hotel - Ushuaïa Club entrance included](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Ushuaia-Ibiza-Beach-Hotel.h910196.Hotel-Information) > > [Nobu Hotel Ibiza Bay](https://www.expedia.ca/Ibiza-Town-Hotels-Nobu-Hotel-Ibiza-Bay.h17675282.Hotel-Information) > > [Ocean House Costa del Sol, Affiliated by Meliá](https://www.expedia.ca/Torremolinos-Hotels-Ocean-House-Costa-Del-Sol.h72084.Hotel-Information) > > [xxxxxxxxxx](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Xxxxxxxxxx.h38262598.Hotel-Information) > > [Apartamentos Sal Rossa](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Apartamentos-Sal-Rossa.h16434480.Hotel-Information) > > [Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego](https://www.expedia.ca/Elciego-Hotels-Hotel-Marques-De-Riscal.h1523319.Hotel-Information) > > [Hotel Apartamentos Bajondillo](https://www.expedia.ca/Torremolinos-Hotels-Hotel-Apartamentos-Bajondillo.h1475566.Hotel-Information) > > [Marriott's Marbella Beach Resort](https://www.expedia.ca/Marbella-Hotels-Marriotts-Marbella-Beach-Resort.h903183.Hotel-Information) > > [Hotel Santa Marta](https://www.expedia.ca/Lloret-De-Mar-Hotels-Hotel-Santa-Marta.h428543.Hotel-Information) > > [Grand Palladium White Island Resort & Spa - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-White-Island-Resort-Spa-All-Inclusive.h9778941.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.ca/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Melia Costa Del Sol](https://www.expedia.ca/Torremolinos-Hotels-Melia-Costa-Del-Sol.h525750.Hotel-Information) > > [Iberostar Selection Playa de Muro Village](https://www.expedia.ca/Muro-Hotels-Iberostar-Selection-Playa-De-Muro-Village.h1734031.Hotel-Information) > > [Gran Hotel Sóller](https://www.expedia.ca/Soller-Hotels-Gran-Hotel-Soller.h1129700.Hotel-Information) > > [Sol Torremolinos - Don Pablo](https://www.expedia.ca/Torremolinos-Hotels-Sol-Torremolinos-Don-Pablo.h73385.Hotel-Information) > > [The Site Hotel Ibiza – New Opening 2026](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-The-Site-Hotel-Ibiza-New-Opening-2026.h7065553.Hotel-Information) > > [Le Meridien Ra Beach Hotel & Spa](https://www.expedia.ca/El-Vendrell-Hotels-Le-Meridien-Ra-Beach-Hotel-Spa.h1175187.Hotel-Information) > > [Grand Palladium Select Palace Ibiza - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-Palace-Ibiza-Resort-Spa.h1439711.Hotel-Information) > > [Hotel Best Semiramis](https://www.expedia.ca/Puerto-De-La-Cruz-Hotels-Hotel-Best-Semiramis.h2335300.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.ca/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Hotel Riu Monica - Adults Only](https://www.expedia.ca/Nerja-Hotels-Hotel-Riu-Monica-Adults-Only.h1096993.Hotel-Information) > > [Iberostar Waves Royal Andalus](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Iberostar-Royal-Andalus.h2858301.Hotel-Information) > > [NYX Hotel Ibiza - Adults Only](https://www.expedia.ca/Sant-Antoni-De-Portmany-Hotels-Alua-Hawaii-Ibiza.h1134236.Hotel-Information) > > [Sol Principe](https://www.expedia.ca/Torremolinos-Hotels-Sol-Principe.h902884.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.ca/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information)