[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Surestay Hotel by Best Western San Jose Airport Hotel in San Jose with free breakfast and a 24-hour front desk ![Business centre](https://images.trvl-media.com/lodging/1000000/50000/40600/40575/1fdaf56f.jpg?impolicy=resizecrop&rw=598&ra=fit) - Overview - Rooms - Location - Policies The Surestay Hotel by Best Western San Jose Airport caters to travelers with a free continental breakfast, business center, in-room WiFi, laundry facilities, outdoor pool, and coffee or tea in the lobby. 6.0 ## Popular amenities - Pool - Housekeeping - Pet-friendly - Breakfast included - Parking included - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=40575&PinnedHotelID=40575&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Banquet hall](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/907500/907443/95f29696_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### San Jose Marriott Downtown San Jose - Pool - Hot tub - Pet-friendly - Free WiFi 8.6 Excellent 1,008 reviews CA $237 CA $274 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/San-Jose-Hotels-San-Jose-Marriott.h907443.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8b7ef8f5-05fc-47e1-adff-06bc33f26681&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/690000/687300/687208/2ba96964_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft San Jose Cupertino West San Jose - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 1,012 reviews CA $188 CA $216 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/San-Jose-Hotels-Aloft-San-Jose-Cupertino.h687208.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8b7ef8f5-05fc-47e1-adff-06bc33f26681&top_cur=CAD) Ad ![Daily buffet breakfast (USD 22.50 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/6500/6434/feca40ad_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn San Jose - Silicon Valley by IHG Rosemary - Pool - Free airport shuttle - Pet-friendly - Free WiFi 8.2 Very good 1,068 reviews CA $163 CA $187 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/San-Jose-Hotels-Holiday-Inn-San-Jose-Silicon-Valley.h6434.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8b7ef8f5-05fc-47e1-adff-06bc33f26681&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/904900/904882/bea9481a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hayes Mansion, San Jose - Curio Collection by Hilton South San Jose - Pool - Hot tub - Pet-friendly - Free WiFi 8.6 Excellent 1,017 reviews CA $219 CA $252 total includes taxes & fees Oct 22 - Oct 23 [](https://www.expedia.ca/San-Jose-Hotels-Hayes-Mansion.h904882.Hotel-Information?chkin=2025-10-22&chkout=2025-10-23&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8b7ef8f5-05fc-47e1-adff-06bc33f26681&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/900/886/b25b30bd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton San Jose Downtown San Jose - Pool - Hot tub - Pet-friendly - Free WiFi 8.0 Very good 1,008 reviews CA $227 CA $263 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/San-Jose-Hotels-Hilton-San-Jose.h886.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8b7ef8f5-05fc-47e1-adff-06bc33f26681&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/1800/1795/776452f7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Country Inn & Suites by Radisson, San Jose International Airport, CA Rosemary - Pool - Hot tub - Breakfast included - Free airport shuttle 8.6 Excellent 1,008 reviews CA $145 CA $167 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/San-Jose-Hotels-Country-Inn-Suites-By-Radisson.h1795.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8b7ef8f5-05fc-47e1-adff-06bc33f26681&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48880000/48879900/48879815/4b0c4056_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn San Jose Airport Rosemary - Free airport shuttle - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 922 reviews CA $139 CA $161 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/San-Jose-Hotels-Hilton-Garden-Inn-San-Jose-Airport.h48879815.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8b7ef8f5-05fc-47e1-adff-06bc33f26681&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/880000/876900/876852/04c4f4af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield Inn & Suites by Marriott San Jose Airport Rosemary - Pool - Breakfast included - Free airport shuttle - Parking included 8.6 Excellent 1,006 reviews CA $163 CA $188 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/San-Jose-Hotels-Fairfield-Inn-Suites-By-Marriott-San-Jose-Airport.h876852.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8b7ef8f5-05fc-47e1-adff-06bc33f26681&top_cur=CAD) Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/4000000/3930000/3929600/3929543/7ccf0c86.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HYATT house San Jose/Silicon Valley North San Jose - Pool - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 1,005 reviews CA $178 CA $207 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/San-Jose-Hotels-HYATT-House-San-JoseSilicon-Valley.h3929543.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8b7ef8f5-05fc-47e1-adff-06bc33f26681&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12800/12728/f894f575_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place San Jose/Downtown Downtown San Jose - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 8.6 Excellent 1,195 reviews CA $202 CA $234 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/San-Jose-Hotels-Hyatt-Place-San-JoseDowntown.h12728.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=8b7ef8f5-05fc-47e1-adff-06bc33f26681&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Surestay-Hotel-By-Best-Western-San-Jose-Airport.h40575.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Surestay-Hotel-By-Best-Western-San-Jose-Airport.h40575.Hotel-Information) ## About the area Located in Rosemary, a neighborhood in San Jose, Surestay Hotel by Best Western San Jose Airport is near the airport and near a metro station. California's Great America and The Tech Interactive are local attractions and those in the mood for shopping can visit Santana Row Shopping Center and San Jose Flea Market. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. Spend some time exploring the area's activities, including golfing. [Visit our San Jose travel guide](https://www.expedia.ca/San-Jose.dx602703) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.36307%2C-121.91029&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=no-ixUBEWkzCNaEWOe6ll6vMgVM=) 1488 N 1St Street, San Jose, CA, 95112-4818 ### What's nearby - Silicon Valley - 1 min walk - 0.0 km - PayPal Park - 3 min drive - 2.9 km - SAP Center at San Jose - 3 min drive - 4.0 km - San Jose McEnery Convention Center - 4 min drive - 5.0 km - CSU San Jose State University - 4 min drive - 5.4 km ### Getting around - San Jose College Park Station - 4 min drive - Gish Station - 4 min walk - Norman Y. Mineta San Jose Intl. Airport (SJC) - 4 min drive ### Restaurants - ‪4th Street Bowl - ‬6 min walk - ‪Kusan Uyghur Cuisine - ‬9 min walk - ‪La Victoria Taqueria - ‬5 min walk - ‪House of Genji - ‬4 min walk - ‪Ike's Love & Sandwiches - ‬9 min walk ## About this property ### Surestay Hotel by Best Western San Jose Airport Hotel near SAP Center at San Jose At Surestay Hotel by Best Western San Jose Airport, you can look forward to free continental breakfast, laundry facilities, and a business center. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Free self parking - A 24-hour front desk, luggage storage, and coffee/tea in the lobby Room features All 76 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Extra amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with hydromassage showers and deep soaking tubs - LCD TVs with premium channels - Refrigerators, microwaves, and coffee/tea makers ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/70000000/69730000/69724900/69724824/w1059h538x1y0-754561bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham San Jose Airport North San Jose - Breakfast included - Parking included - Free WiFi - Laundry 4.8 466 reviews CA $91 CA $106 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=69724824&PinnedHotelID=69724824&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/10000/4600/4580/e45666dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 San Jose, CA - Convention Center Garden Alameda - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.0 Good 579 reviews CA $154 CA $176 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=4580&PinnedHotelID=4580&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, 2 Queen Beds, Kitchenette | Private kitchen](https://images.trvl-media.com/lodging/1000000/810000/809600/809510/101ad332.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rose Garden Inn - San Jose Airport College Park - Parking included - Free WiFi - Restaurant - Air conditioning 7.0 Good 1,007 reviews CA $118 CA $135 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=809510&PinnedHotelID=809510&HadPinnedHotel=true®ionId=-1&adults=2) ![Free toiletries, towels](https://images.trvl-media.com/lodging/25000000/24950000/24947900/24947802/20498b55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bayshore Inn Berryessa - Parking included - Free WiFi - Air conditioning - Room service 6.6 58 reviews CA $137 CA $157 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=24947802&PinnedHotelID=24947802&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/610000/604000/603920/26778144.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Suites San Jose Santa Clara North San Jose - Breakfast included - Pet-friendly - Parking included - Free WiFi 6.8 1,005 reviews CA $135 CA $156 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=603920&PinnedHotelID=603920&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/570000/564500/564411/e0e72fc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel De Anza Downtown San Jose - Pet-friendly - Free WiFi - Air conditioning - Gym 8.4 Very good 1,030 reviews CA $167 CA $194 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=564411&PinnedHotelID=564411&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/4900/4872/af6abc54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Hacienda San Jose Silicon Valley South San Jose - Pool - Hot tub - Parking included - Free WiFi 7.8 Good 841 reviews CA $116 CA $134 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4872&PinnedHotelID=4872&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/30000/27000/26929/d2a2210f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marianis Inn Santa Clara - Pool - Hot tub - Pet-friendly - Free WiFi 6.0 998 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=26929&PinnedHotelID=26929&HadPinnedHotel=true®ionId=-1&adults=2) ![Sports facility](https://images.trvl-media.com/lodging/33000000/32510000/32503900/32503877/24b1d834.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric Mountain View Mountain View - Pool - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 682 reviews CA $237 CA $262 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=32503877&PinnedHotelID=32503877&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/5700/5637/3214c98a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SureStay by Best Western Sunnyvale Silicon Valley Sunnyvale - Pool - Breakfast included - Pet-friendly - Parking included 7.8 Good 732 reviews CA $131 CA $147 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=5637&PinnedHotelID=5637&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free continental breakfast - A restaurant - Coffee and tea in common areas ### Things to do - Outdoor pool ### Family friendly - In-room crib - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - Business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - No elevator - Wheelchair accessible (may have limitations) ### More - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with premium satellite channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight ### Check-out Check-out before 11 AM ### Special check-in instructions An adult age 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100.00 per stay We have included all charges provided to us by the property. ### Optional extras - Refrigerator fee: USD 10 per day - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators ### Property is also known as Vagabond Inn Motel San Jose Airport SureStay Hotel Best Western San Jose Airport Vagabond Hotel San Jose Vagabond Inn San Jose Airport Motel SureStay Best Western San Jose Airport Vagabond Inn San Jose Airport Vagabond Inn Executive San Jose Airport Surestay By Best Jose Jose Surestay Hotel by Best Western San Jose Airport Hotel Surestay Hotel by Best Western San Jose Airport San Jose Surestay Hotel by Best Western San Jose Airport Hotel San Jose ## Frequently asked questions ### Does Surestay Hotel by Best Western San Jose Airport have a pool? > Yes, this property has an outdoor pool. ### Is Surestay Hotel by Best Western San Jose Airport pet-friendly? > Yes, pets are allowed at this property. ### How much is parking at Surestay Hotel by Best Western San Jose Airport? > Self parking is free at this property. ### What time is check-in at Surestay Hotel by Best Western San Jose Airport? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Surestay Hotel by Best Western San Jose Airport? > Check-out is at 11 AM. ### Where is Surestay Hotel by Best Western San Jose Airport located? > Located in Rosemary, this hotel is 0.8 mi (1.3 km) from Casino M8trix and within 3 mi (5 km) of SAP Center at San Jose and San Jose McEnery Convention Center. Silicon Valley and San Pedro Square are also within 3 mi (5 km). Gish Station is only a 4-minute walk and Mineta Airport Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Surestay Hotel by Best Western San Jose Airport Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.2 Cleanliness ### 6.6 Location ### 6.8 Staff & service ### 5.8 Property conditions & facilities 10 - Excellent 72 8 - Good 152 6 - Okay 202 4 - Poor 126 2 - Terrible 106 ### 6/10 Okay #### Shinichiro Feb 27, 2020 Disliked: Room comfort ##### Shinichiro Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Louie Jan 30, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy customer Amazing ##### Louie Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Louie Jan 29, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The front desk was excellent service and experense ! ##### Louie Stayed 1 night in Jan 2020 ### 10/10 Excellent #### JING Dec 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### JING Stayed 7 nights in Dec 2019 ### 4/10 Poor #### Verified traveller Dec 12, 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Easy parking. Helpful front desk. But this place is an older facility. Air conditioner is loud, neighboring plumbing is loud, and outside noise are loud. Simply did not sleep well. ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller Dec 11, 2019 Disliked: Cleanliness, amenities Room was dirty. Heavy stains on carpet, walls chipped, dirty overall. Fights in parking lot at 11:44 p.m. and another one after 1 a.m. Very unsafe feeling. Overall, horrible experience! ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller Dec 6, 2019 ##### Verified traveller Stayed 4 nights in Nov 2019 ### 8/10 Good #### Jose, San Jose Dec 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my go to when i want to get away with the girlfriend. So we can be completely alone. ##### Jose Stayed 1 night in Nov 2019 ### 4/10 Poor #### Verified traveller Nov 25, 2019 ##### Verified traveller Stayed 7 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller Nov 24, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Suite is very nice, private and spacious. Great for larger crowds ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### Joe, San Jose Nov 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the only hotel i choose to stay at whenever i need to get away with my girl-friend. ##### Joe Stayed 1 night in Nov 2019 ### 6/10 Okay #### Jeffery Nov 16, 2019 ##### Jeffery Stayed 4 nights in Nov 2019 ### 2/10 Terrible #### Verified traveller Nov 13, 2019 Liked: Staff & service Disliked: Cleanliness Doors don’t lock securely. Rooms were dirty. Walls were stained. You can hear everything from other rooms. ##### Verified traveller Stayed 1 night in Nov 2019 ### 2/10 Terrible #### RThotel Nov 13, 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Front desk individual was incredibly kind. But the room itself was a disaster- dead spiders on the wall, long black hairs in my bed and the shower, it was a non-smoking room but smelled strongly of smoke. I had to check under the bed to ensure nothing was disgusting under there, I was greeted with trash and socks. I would not stay here again, regardless of how cheap it is. I spent $300 for a weeknight- should have slept in the car. ##### RThotel Stayed 1 night in Nov 2019 ### 2/10 Terrible #### Jim Nov 7, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just DON'T!! I encourage you to check the yelp reviews! This place was a D U M P! Still waiting on the "manager" to call me back! Do yourself a favor and don't stay here. It's not safe, it's dirty and the Front Desk Rep that we encountered had terrible customer service skills. ##### Jim Stayed 1 night in Nov 2019 ### 2/10 Terrible #### Verified traveller Oct 23, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t stay here! Worst place I ever stayed at. No internet, told manager I was on business and couldn’t stay without internet but they refused to refund my unused days. Thank goodness for Hotel.com staff. They reimbursed me on their own. ##### Verified traveller Stayed 4 nights in Sep 2019 ### 8/10 Good #### Verified traveller Oct 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller Oct 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Privacy quite rooms were perfect size staff very helpful ##### Verified traveller Stayed 7 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller Sep 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities The property was clean and well maintained. It is not luxury, but at this price I didn't expect luxury. It is clean in a good location. ##### Verified traveller Stayed 3 nights in Sep 2019 ### 2/10 Terrible #### Humberto Sep 20, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Horrible hotel and expensive for the area found a cockroach on the bath tub call front desk and just said I CAN GO KILL IT or put you on a Smoking room not worth the money ##### Humberto Stayed 1 night in Sep 2019 ### 8/10 Good #### Kim, Fresno Ca Sep 11, 2019 Liked: Cleanliness, staff & service Walls were thin you could hear everything from room to room. ##### Kim Stayed 1 night in Sep 2019 ### 10/10 Excellent #### phayab Sep 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very easy to check in, rooms very clean and amenities in the rooms new like 4 Star hotel. Parking area super clean and Safe. I’m stay this hotel again thank. ![](https://a.travel-assets.com/ugc/hotel-reviews/1420388F73BCE553575ED1FEA37109AC51318BE61568164453640.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F0BA46573A5B0C3E8C1C571AC806F1DFEE6828921568164453749.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### phayab Stayed 3 nights in Aug 2019 ### 8/10 Good #### Verified traveller Sep 9, 2019 Liked: Staff & service, property conditions & facilities dennys in the parking lot. The motel is only a few minutes from the SAP Center. ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller Aug 21, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay if you're Single, A Couple, Family or a Group We have stayed here previously. And would stay again as well as recommend it to others. Overall it is a very nice Motel. The have Security Cameras in the Parking Lots. The Motel has good lighting at night. We felt safe staying at this Motel. The breakfast is not the best but Denny's is right across from the Office. Wifi works good. The Tv signal can be a a weak on some channels but it's Direct Tv Issue not the Tv. There's a Fridge, Microwave, Flat Screen TV, good Air Conditioner, & Comfortable Bed. The Rooms are Clean, Quiet, & Comfortable. The Pool is area is nice it has the Pool, a Gazebo, a Swing, Lounge Chairs,Tables with Umbrellas & the Laundry. Friendly & helpful Staff. Light Rail is close for transportation, Airport not too far (easy transportation to get there), 7-Eleven within walking distance. Within walking there's several Restaurants. If you want something fun to do there's a Bowling Alley close by, as well as a couple Casinos less then a me from the Motel. ##### Verified traveller Stayed 8 nights in Aug 2019 ### 8/10 Good #### Thomas Aug 10, 2019 Liked: Cleanliness, property conditions & facilities, room comfort ##### Thomas Stayed 2 nights in Jul 2019 ## Expedia's Latest Trends ### Hotels > [Loews Hollywood Hotel](https://www.expedia.ca/Los-Angeles-Hotels-Loews-Hollywood-Hotel.h790158.Hotel-Information) > > [JW Marriott Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-JW-Marriott-Anaheim-Resort.h42520139.Hotel-Information) > > [1 Hotel West Hollywood](https://www.expedia.ca/Los-Angeles-Hotels-1-Hotel-West-Hollywood.h35872776.Hotel-Information) > > [Howard Johnson by Wyndham Anaheim Hotel & Water Playground](https://www.expedia.ca/Anaheim-Hotels-Howard-Johnson-By-Wyndham-Anaheim-Hotel-Water-Playground.h19662.Hotel-Information) > > [Hotel Riu Plaza Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Riu-Plaza-Fishermans-Wharf.h24625.Hotel-Information) > > [Four Points By Sheraton Los Angeles International](https://www.expedia.ca/Los-Angeles-Hotels-Four-Points-By-Sheraton-Los-Angeles-International-Airport.h28110.Hotel-Information) > > [Marriott Marquis San Diego Marina](https://www.expedia.ca/San-Diego-Hotels-Marriott-Marquis-San-Diego-Marina.h24394.Hotel-Information) > > [Sheraton Gateway Los Angeles Hotel](https://www.expedia.ca/Los-Angeles-Hotels-Sheraton-Gateway-Los-Angeles-Hotel.h12287.Hotel-Information) > > [The Westin Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-The-Westin-Anaheim-Resort.h47019139.Hotel-Information) > > [Best Western Plus Stovall's Inn](https://www.expedia.ca/Anaheim-Hotels-Best-Western-Plus-Stovalls-Inn.h13592.Hotel-Information) > > [InterContinental Los Angeles Downtown by IHG](https://www.expedia.ca/Los-Angeles-Hotels-InterContinental-Los-Angeles-Downtown.h11567151.Hotel-Information) > > [Hyatt House at Anaheim Resort/Convention Center](https://www.expedia.ca/Anaheim-Hotels-Hyatt-House-At-Anaheim-ResortConvention-Center.h14786168.Hotel-Information) > > [Fairfield by Marriott Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-Fairfield-By-Marriott-Anaheim-Resort.h13771.Hotel-Information) > > [Desert Palms Hotel & Suites](https://www.expedia.ca/Anaheim-Hotels-Desert-Palms-Hotel-Suites.h1571.Hotel-Information) > > [Hyatt Vacation Club at The Welk, San Diego Area](https://www.expedia.ca/Escondido-Hotels-Hyatt-Vacation-Club-At-The-Welk.h59916.Hotel-Information) > > [Disney's Grand Californian Hotel and Spa](https://www.expedia.ca/Anaheim-Hotels-Disneys-Grand-Californian-Hotel-And-Spa.h692655.Hotel-Information) > > [Courtyard by Marriott Anaheim Theme Park Entrance](https://www.expedia.ca/Anaheim-Hotels-Courtyard-By-Marriott-Anaheim-Theme-Park-Entrance.h11476917.Hotel-Information) > > [The Hollywood Roosevelt](https://www.expedia.ca/Los-Angeles-Hotels-The-Hollywood-Roosevelt.h34142.Hotel-Information) > > [Manchester Grand Hyatt San Diego](https://www.expedia.ca/San-Diego-Hotels-Manchester-Grand-Hyatt-San-Diego.h12073.Hotel-Information) > > [Cambria Hotel & Suites Anaheim Resort Area](https://www.expedia.ca/Anaheim-Hotels-Cambria-Hotel-Anaheim-Resort-Area.h34780325.Hotel-Information) > > [Anaheim Marriott Hotel](https://www.expedia.ca/Anaheim-Hotels-Anaheim-Marriott-Hotel.h12035.Hotel-Information) > > [JW Marriott Los Angeles L.A. LIVE](https://www.expedia.ca/Los-Angeles-Hotels-JW-Marriott-Los-Angeles-LA-LIVE.h2877393.Hotel-Information) > > [Hilton San Francisco Union Square](https://www.expedia.ca/San-Francisco-Hotels-Hilton-San-Francisco-Union-Square.h25622.Hotel-Information) > > [Sheraton Park Hotel at the Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-Sheraton-Park-Hotel-At-The-Anaheim-Resort.h3775.Hotel-Information) > > [Hilton Anaheim](https://www.expedia.ca/Anaheim-Hotels-Hilton-Anaheim.h9.Hotel-Information) > > [Residence Inn by Marriott at Anaheim Resort/Convention Cntr](https://www.expedia.ca/Anaheim-Hotels-Residence-Inn-By-Marriott-At-Anaheim-ResortConvention-Cntr.h9476.Hotel-Information) > > [Hilton San Diego Bayfront](https://www.expedia.ca/San-Diego-Hotels-Hilton-San-Diego-Bayfront.h1871645.Hotel-Information) > > [The Westin Bonaventure Hotel and Suites, Los Angeles](https://www.expedia.ca/Los-Angeles-Hotels-The-Westin-Bonaventure-Hotel-And-Suites.h11376.Hotel-Information) > > [Disneyland Hotel](https://www.expedia.ca/Anaheim-Hotels-Disneyland-Hotel.h15276.Hotel-Information) > > [Biltmore Los Angeles](https://www.expedia.ca/Los-Angeles-Hotels-Millennium-Biltmore-Los-Angeles.h25715.Hotel-Information)