Title: Global Luxury Suites San Jose Downtown - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Global Luxury Suites San Jose Downtown Apartment with an outdoor pool, a short walk to SAP Center at San Jose ![Courtyard](https://images.trvl-media.com/lodging/102000000/101770000/101760100/101760048/9e9319e0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Apartment, 2 Bedrooms](https://images.trvl-media.com/lodging/102000000/101770000/101760100/101760048/w2880h1919x0y1-233f8c12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 2 Bedrooms | In-room dining](https://images.trvl-media.com/lodging/102000000/101770000/101760100/101760048/w2879h1919x1y1-4812c335.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 1 Bedroom | Private kitchen](https://images.trvl-media.com/lodging/102000000/101770000/101760100/101760048/472bc4ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/102000000/101770000/101760100/101760048/7dd83e8d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Near SAP Center at San Jose and San Jose McEnery Convention Center, Global Luxury Suites San Jose Downtown provides a terrace, a garden, and a 24-hour business center. Guests can connect to free in-room WiFi. 6.8 ## Popular amenities - Dryer - Washer - Kitchen - Pool - Pet-friendly - Parking available ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=101760048&PinnedHotelID=101760048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=101760048&PinnedHotelID=101760048&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=101760048&PinnedHotelID=101760048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=101760048&PinnedHotelID=101760048&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=101760048&PinnedHotelID=101760048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=101760048&PinnedHotelID=101760048&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=101760048&PinnedHotelID=101760048&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=101760048&PinnedHotelID=101760048&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ![Luxury Apartment, 1 Bedroom | Living room](https://images.trvl-media.com/lodging/102000000/101770000/101760100/101760048/d876896b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Washer/dryer - 650 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Luxury Apartment, 2 Bedrooms | Living room](https://images.trvl-media.com/lodging/102000000/101770000/101760100/101760048/w2879h1919x1y1-3de627fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Washer/dryer - 900 sq ft - 2 bedrooms - Sleeps 5 - 2 Queen Beds and 1 Double Sofa Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/94000000/93240000/93230200/93230109/f712de9b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Home2 Suites by Hilton San Jose South South San Jose - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 89 reviews CA $206 CA $236 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/San-Jose-Hotels-Home2-Suites-By-Hilton-San-Jose-South.h93230109.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=74e3bf81-ece5-4f00-90c6-f53c1ac6de59&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/900/886/587071b4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton San Jose Downtown San Jose - Pool - Hot tub - Pet-friendly - Free WiFi 8.0 Very good 1,023 reviews CA $224 CA $259 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/San-Jose-Hotels-Hilton-San-Jose.h886.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=74e3bf81-ece5-4f00-90c6-f53c1ac6de59&top_cur=CAD) Ad ![Daily buffet breakfast (USD 22.50 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/6500/6434/feca40ad_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn San Jose - Silicon Valley by IHG Rosemary - Pool - Free airport shuttle - Pet-friendly - Free WiFi 8.2 Very good 1,092 reviews CA $147 CA $169 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/San-Jose-Hotels-Holiday-Inn-San-Jose-Silicon-Valley.h6434.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=74e3bf81-ece5-4f00-90c6-f53c1ac6de59&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/690000/687300/687208/2ba96964_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft San Jose Cupertino West San Jose - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 1,031 reviews CA $180 CA $207 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/San-Jose-Hotels-Aloft-San-Jose-Cupertino.h687208.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=74e3bf81-ece5-4f00-90c6-f53c1ac6de59&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/904900/904882/bea9481a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hayes Mansion, San Jose - Curio Collection by Hilton South San Jose - Pool - Hot tub - Pet-friendly - Free WiFi 8.8 Excellent 1,023 reviews CA $210 CA $241 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/San-Jose-Hotels-Hayes-Mansion.h904882.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=74e3bf81-ece5-4f00-90c6-f53c1ac6de59&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/28000000/27160000/27154600/27154561/663959fe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites San Jose Airport North San Jose - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 866 reviews CA $125 CA $145 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/San-Jose-Hotels-Hampton-Inn-Suites-San-Jose-Airport.h27154561.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=74e3bf81-ece5-4f00-90c6-f53c1ac6de59&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/30000/24100/24061/w3836h2557x4y3-e5c3cf65.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton San Jose Airport-Silicon Valley North San Jose - Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 606 reviews CA $166 CA $190 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/San-Jose-Hotels-Homewood-Suites-By-Hilton-San-Jose-Airport-Silicon-Valley.h24061.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=74e3bf81-ece5-4f00-90c6-f53c1ac6de59&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/16000/15920/24cc5064_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Signia by Hilton San Jose Downtown San Jose - Pool - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 750 reviews CA $256 CA $296 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/San-Jose-Hotels-Signia-By-Hilton-San-Jose.h15920.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=74e3bf81-ece5-4f00-90c6-f53c1ac6de59&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12800/12728/f894f575_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place San Jose/Downtown Downtown San Jose - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 8.8 Excellent 1,214 reviews CA $201 CA $233 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/San-Jose-Hotels-Hyatt-Place-San-JoseDowntown.h12728.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=74e3bf81-ece5-4f00-90c6-f53c1ac6de59&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/49000000/48880000/48879900/48879815/4b0c4056_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn San Jose Airport Rosemary - Free airport shuttle - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 933 reviews CA $140 CA $162 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/San-Jose-Hotels-Hilton-Garden-Inn-San-Jose-Airport.h48879815.Hotel-Information?chkin=2025-11-28&chkout=2025-11-29&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=74e3bf81-ece5-4f00-90c6-f53c1ac6de59&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Global-Luxury-Suites-San-Jose-Downtown.h101760048.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Global-Luxury-Suites-San-Jose-Downtown.h101760048.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.33578%2C-121.89524&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9EfhUEZYy_wOpVTqXcKKfWPxip4=) 77 N Almaden Ave, San Jose, CA, 95110 #### What's nearby - Silicon Valley - 1 min walk - 0.0 km - San Pedro Square - 3 min walk - 0.3 km - SAP Center at San Jose - 8 min walk - 0.7 km - San Jose McEnery Convention Center - 13 min walk - 1.1 km - CSU San Jose State University - 16 min walk - 1.4 km #### Getting around - St James Station - 7 min walk - San Jose Diridon Station - 14 min walk - Norman Y. Mineta San Jose Intl. Airport (SJC) - 6 min drive #### Restaurants - ‪Market Beer Company - ‬2 min walk - ‪dr.ink - ‬1 min walk - ‪SP² Communal Bar + Restaurant - ‬2 min walk - ‪The Old Spaghetti Factory - ‬3 min walk - ‪Voyager Craft Coffee - ‬3 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Global Luxury Suites San Jose Downtown Apartment with an outdoor pool, a short walk to SAP Center at San Jose This smoke-free apartment building features an outdoor pool, a 24-hour business center, and self parking. WiFi in public areas is free. Additionally, a garden, gas grills, and a picnic area are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Global Luxury Suites San Jose Downtown offers 10 accommodations with washers/dryers and complimentary bottled water. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Recreational amenities at the apartment include an outdoor pool. ## Similar properties ![Meeting facility](https://images.trvl-media.com/lodging/1000000/570000/564500/564411/e0e72fc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel De Anza Downtown San Jose - Pet-friendly - Free WiFi - Air conditioning - Gym 8.4 Very good 1,047 reviews CA $162 CA $189 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=564411&PinnedHotelID=564411&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/9300/9242/a2c02fdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin San Jose Downtown San Jose - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,030 reviews CA $198 CA $230 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=9242&PinnedHotelID=9242&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/115000000/114950000/114941600/114941561/b6b50246.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Towneplace Suites By Marriott San Jose Downtown Downtown San Jose - 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Separate sitting area - Window screens ### Entertainment - 42-inch flat-screen TV with cable channels ### Outdoor areas - Garden - Gas grill - Outdoor furniture - Picnic area - Terrace ### Laundry - Laundry detergent - Washer/dryer ### Work spaces - 24-hour business center - Laptop workspace - Meeting rooms ### Climate control - Air conditioning - Heating ### Pets - Pet friendly - Welcoming cats and dogs only - 2 pets total - Fee: USD 250 per pet per stay - Service animals exempt from fees ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Pool hoist on site - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible pool - Smoking not allowed ### Services and conveniences - Free bottled water - Free local calls - Iron/ironing board - Phone ### Location highlights - In a business district - In the city center ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 10 units - Garden ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking ### Access methods Private entrance ### Pets Pets allowed for an extra charge of USD 250 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Covered self parking fee: USD 15 per day (in/out privileges) - Pet fee: USD 250 per pet, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### Property is also known as Global Suites Jose Jose Global Luxury Suites San Jose Downtown San Jose Global Luxury Suites San Jose Downtown Apartment Global Luxury Suites San Jose Downtown Apartment San Jose ## Frequently asked questions ### Does Global Luxury Suites San Jose Downtown have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Global Luxury Suites San Jose Downtown? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Global Luxury Suites San Jose Downtown on Oct 29, 2025 start from CA $187.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/San-Jose-Hotels-Global-Luxury-Suites-San-Jose-Downtown.h101760048.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Global Luxury Suites San Jose Downtown pet-friendly? > Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 250 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Global Luxury Suites San Jose Downtown? > Self parking is available for USD 15 per day. ### What time is check-in at Global Luxury Suites San Jose Downtown? > Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Global Luxury Suites San Jose Downtown? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is Global Luxury Suites San Jose Downtown located? > Located in Downtown San Jose, this apartment building is within a 10-minute walk of Silicon Valley and SAP Center at San Jose. San Jose McEnery Convention Center and CSU San Jose State University are also within 1 mi (2 km). St James Station is 7 minutes by foot and Santa Clara Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Global Luxury Suites San Jose Downtown Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 7 8 - Good 7 6 - Okay 5 4 - Poor 4 2 - Terrible 4 ### 8.4/10 Cleanliness ### 4.8/10 Amenities ### 6.4/10 Property conditions & facilities ### 3.6/10 Eco-friendliness ### 6/10 Okay #### Sarah Aug 26, 2025 Liked: Property conditions & facilities Disliked: Amenities Very safe ##### Sarah Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Susan Sep 13, 2025 Liked: Cleanliness, property conditions & facilities, communication Check in great. Location fantastic! Kitchen and living room were comfortable. Bathroom slow sink drain Bed not comfortable Sheets did not fit bed well Pillows were very uncomfortable Too many rule sheets. Bedroon ##### Susan Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Carl Jul 26, 2025 Liked: Cleanliness, room comfort Disliked: Communication #### Great location and apartment Great location and great apartment. Good value for what you get. Kitchen could be better appointed. Pickup process was pretty bad. Concierge with keys was nowhere to be found. ##### Carl Stayed 6 nights in Jul 2025 ### 2/10 Terrible #### Jolene Sep 23, 2025 Disliked: Amenities, property conditions & facilities, communication Could reach no one. Had to text or email and took hours to respond. Had to park outside in Downtown. Could never reach anyone for parking. To lower easement for 2 days before maintenance came out . Had to buy my own plunger. Front desk and concierge were no help. ##### Jolene Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Carl Jun 26, 2025 Liked: Cleanliness, room comfort #### Overall great. Awesome building and location. Going through hotels.com created some complexity on the communication front. One big issue with this property is parking. You have to give them the details on your car 48 hour prior to arrival which is tough with rental cars. ![](https://a.travel-assets.com/ugc/hotel-reviews/5cc207cc-df21-43ee-bd35-b66efd0fe9ea-1750965321325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3130fad3-7a03-4b5a-afe6-2e4fe07a5594-1750965323726.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2feffafb-59d8-4bdf-8712-c9d90d30634d-1750965328216.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1230ee3e-7b63-4dd6-a0c7-84c0ba9d5fb4-1750965328009.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carl Stayed 4 nights in Jun 2025 ### 8/10 Good #### Joi Mar 28, 2025 Liked: Cleanliness, room comfort, communication #### Convenient This is an apartment in an apartment building, so no hotel type amenities but very comfortable and conveniently located. There is a coffee shop nearby and the unit has a furnished kitchen. ##### Joi Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### ali Batuhan Aug 25, 2024 Liked: Cleanliness, room comfort, communication #### Nice location Very nice location and nice apartment ##### ali Batuhan Stayed 14 nights in Aug 2024 ### 6/10 Okay #### Daniele Mar 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication The property is excellent and so are the apartments, but the check-in was terrible, I shared the apartment with a colleague who arrived before me and they did not let him in. I had informed the property the day before that he would arrive earlier and gave them his generalities. He even had a copy of my passport. In the end he had to book a room elsewhere for the night. ##### Daniele Stayed 6 nights in Mar 2025 ### 2/10 Terrible #### Rafael Feb 25, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Terrible experience with this place. Called and the management was not there to resolve my request. ##### Rafael Stayed 2 nights in Feb 2025 ### 8/10 Good #### Daniel May 27, 2024 Liked: Cleanliness, property conditions & facilities Terrible onboarding. Good property ##### Daniel Stayed 2 nights in May 2024 ### 2/10 Terrible #### Verified traveller Feb 10, 2025 Disliked: Cleanliness, room comfort, communication #### not happy at all no heater could not enter apt hard to access ##### Verified traveller Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### Verified traveller May 15, 2025 Liked: Cleanliness, room comfort Disliked: Communication #### Do not stay here! The "customer service" is HORRIBLE. There is no one to answer the phone, there is no sign out front to even find the "hotel" easily. What this place is isn't even a hotel. They are apartments posing as a hotel. It is basically an ABNB. They have a key scam going where they hand you an envelope with keys and then walk away before you can even examine what's in the envelope. Then when you realize that you haven't received all of the keys and notify the "concierge" he or she will not help you because "they don't handle that". The lost key cost is $350!!! You are also presented with a list of rules that is ridiculous. Something that had our company known about from the start we would never have booked here. I am already expecting a fight regarding the room condition (which is why pics were taken), and the key scam. Do yourself a huge favor and DO NOT STAY HERE! ##### Verified traveller Stayed 3 nights in May 2025 ### 4/10 Poor #### Dominic Feb 18, 2025 Liked: Cleanliness, amenities Disliked: Communication This is first an apartment building. We were given no information about the building. We asked the concierge where the pool was and he didn't know! There is a club right across the street that was so loud until 1:30 am! That's probably why they let it out as a hotel because no one will sign a lease. There were 3 different directions as to what to do with the keys at check out. I replyed to an email and never received a response. I called the number and they didn't pick up. We were given no instructions on the elevator. You need to scan the fob on the key chain to select your floor. We will not stay here again. ##### Dominic Stayed 4 nights in Feb 2025 ### 4/10 Poor #### Nancy Sep 6, 2024 Disliked: Cleanliness, property conditions & facilities, communication The bed was AWFUL! Nothing at all luxurious about it. The couch was broken, no one responds unless they want a form filled out or they want money. One elevator was working. They wait until the last minute to give you entry instructions and check out instruction. The actual apartment complex will give you the keys but has nothing to do with renting it. ##### Nancy Stayed 3 nights in Sep 2024 ### 4/10 Poor #### Jennifer Nov 27, 2024 Liked: Cleanliness Disliked: Communication #### Very bad communication! Check in was awful. When we got there, the concierge couldn’t find anything about our stay and spent 30 minutes+ on the phone going back and forth with someone named Maria. I had to show them receipts proving our reservation. From other reviews I tried to do my due diligence ahead of time by filling out the form and calling the number on the form but that obviously didn’t help. We asked for parking (extra fee) and due to the confusion we’re told we would get it the next day. We didn’t and that concierge person said she had nothing to do with it. There was a hockey game and no parking so we had to park blocks away. We did end up moving the car closer around 11 pm because we were worried that our car would get broken into. It’s 2 hr parking starting at 9 am so we figured we had enough time when we checked out. Nope. We got a parking ticket at 10:04 am. The apartment was nice be but not worth all of the trouble we had staying there. It is an apartment building and they are renting some of the units out but very disorganized! ##### Jennifer Stayed 2 nights in Nov 2024 ### 8/10 Good #### Verified traveller Jun 21, 2024 Liked: Cleanliness, room comfort Like the other reviewer said, it's really a tale of two halves: the pre-arrival communication was lacking but the property itself was super. After making the reservation I got an email and text asking me to complete a Move In form. I had a question about the form, emailed the contact and got an immediate answer back. So far so good, but then I emailed the form back to the contact and nothing. The next day I got another email and text asking for the form so I tried again and still nothing. Finally the property's leasing office called me and I was able to send her the form fine. Yet I continued to get emails and texts from GLS asking for that form every day for the two weeks leading up to my stay! This happened even after getting an email from them saying I was all set! Finally when arriving at the location, I was told by the front desk that the leasing office wanted me to return both sets of keys to them via the front desk, but a letter in the room said I was supposed to leave one set in the room and turn in the other to the front desk when leaving. Unable to contact anyone on the federal holiday, I went with the front desk's instructions since the leasing office had been more responsive earlier. Fingers crossed I don't incur a lost key charge! After all that the property was great! The room was well appointed, clean and comfortable. Right across the street is a food hall with nightly live music in an inviting open area that winds down at 9. But worth all that stress? ##### Verified traveller Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Nha Apr 13, 2025 Liked: Cleanliness, room comfort ##### Nha Stayed 3 nights in Apr 2025 ### 8/10 Good #### Verified traveller Mar 22, 2025 Liked: Cleanliness, room comfort ##### Verified traveller Stayed 5 nights in Mar 2025 ### 6/10 Okay #### Verified traveller Feb 28, 2025 Liked: Cleanliness, communication Disliked: Room comfort ##### Verified traveller Stayed 4 nights in Feb 2025 ### 8/10 Good #### Trent Dec 13, 2024 Liked: Cleanliness, property conditions & facilities, communication The only issue I had was the paperwork and communication was annoying. I had to fill out two different forms with basically the same information. I got 27 emails from booking to checkout. That was excessive. The place itself was fine. Easy walk to the restaurants and stuff. ##### Trent Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Robert Oct 11, 2024 Liked: Cleanliness, room comfort, communication ##### Robert Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Maya Sep 8, 2024 Liked: Cleanliness Disliked: Communication ##### Maya Stayed 27 nights in Aug 2024 ### 8/10 Good #### Jacob Aug 15, 2024 Liked: Cleanliness, room comfort, communication ##### Jacob Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Rick Jun 23, 2024 Liked: Cleanliness, room comfort, communication ##### Rick Stayed 2 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Loews Hollywood Hotel](https://www.expedia.ca/Los-Angeles-Hotels-Loews-Hollywood-Hotel.h790158.Hotel-Information) > > [JW Marriott Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-JW-Marriott-Anaheim-Resort.h42520139.Hotel-Information) > > [1 Hotel West Hollywood](https://www.expedia.ca/Los-Angeles-Hotels-1-Hotel-West-Hollywood.h35872776.Hotel-Information) > > [Hyatt House at Anaheim Resort/Convention Center](https://www.expedia.ca/Anaheim-Hotels-Hyatt-House-At-Anaheim-ResortConvention-Center.h14786168.Hotel-Information) > > [Hotel Riu Plaza Fisherman's Wharf](https://www.expedia.ca/San-Francisco-Hotels-Hotel-Riu-Plaza-Fishermans-Wharf.h24625.Hotel-Information) > > [The Westin Bonaventure Hotel and Suites, Los Angeles](https://www.expedia.ca/Los-Angeles-Hotels-The-Westin-Bonaventure-Hotel-And-Suites.h11376.Hotel-Information) > > [SpringHill Suites by Marriott San Jose Airport](https://www.expedia.ca/San-Jose-Hotels-SpringHill-Suites-By-Marriott-San-Jose-Airport.h9621172.Hotel-Information) > > [Sheraton Gateway Los Angeles Hotel](https://www.expedia.ca/Los-Angeles-Hotels-Sheraton-Gateway-Los-Angeles-Hotel.h12287.Hotel-Information) > > [The Westin Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-The-Westin-Anaheim-Resort.h47019139.Hotel-Information) > > [Best Western Plus Stovall's Inn](https://www.expedia.ca/Anaheim-Hotels-Best-Western-Plus-Stovalls-Inn.h13592.Hotel-Information) > > [InterContinental Los Angeles Downtown by IHG](https://www.expedia.ca/Los-Angeles-Hotels-InterContinental-Los-Angeles-Downtown.h11567151.Hotel-Information) > > [DoubleTree by Hilton San Jose](https://www.expedia.ca/San-Jose-Hotels-DoubleTree-By-Hilton-San-Jose.h11009.Hotel-Information) > > [Holiday Inn San Jose - Silicon Valley by IHG](https://www.expedia.ca/San-Jose-Hotels-Holiday-Inn-San-Jose-Silicon-Valley.h6434.Hotel-Information) > > [Four Points By Sheraton Los Angeles International](https://www.expedia.ca/Los-Angeles-Hotels-Four-Points-By-Sheraton-Los-Angeles-International-Airport.h28110.Hotel-Information) > > [Marriott Marquis San Diego Marina](https://www.expedia.ca/San-Diego-Hotels-Marriott-Marquis-San-Diego-Marina.h24394.Hotel-Information) > > [Disney's Grand Californian Hotel and Spa](https://www.expedia.ca/Anaheim-Hotels-Disneys-Grand-Californian-Hotel-And-Spa.h692655.Hotel-Information) > > [Courtyard by Marriott Anaheim Theme Park Entrance](https://www.expedia.ca/Anaheim-Hotels-Courtyard-By-Marriott-Anaheim-Theme-Park-Entrance.h11476917.Hotel-Information) > > [The Hollywood Roosevelt](https://www.expedia.ca/Los-Angeles-Hotels-The-Hollywood-Roosevelt.h34142.Hotel-Information) > > [Manchester Grand Hyatt San Diego](https://www.expedia.ca/San-Diego-Hotels-Manchester-Grand-Hyatt-San-Diego.h12073.Hotel-Information) > > [Cambria Hotel & Suites Anaheim Resort Area](https://www.expedia.ca/Anaheim-Hotels-Cambria-Hotel-Anaheim-Resort-Area.h34780325.Hotel-Information) > > [Fairfield by Marriott Anaheim Resort](https://www.expedia.ca/Anaheim-Hotels-Fairfield-By-Marriott-Anaheim-Resort.h13771.Hotel-Information) > > [JW Marriott Los Angeles L.A. 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