Title: Delta Hotels by Marriott San Jose Aurola - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Delta Hotels by Marriott San Jose Aurola Family-friendly hotel with 3 restaurants and a casino ![Banquet hall](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/c393fda2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/ea8be62c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/405d7c39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/0017cd4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/05d7d3c5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Delta Hotels by Marriott San Jose Aurola, in Carmen's heart, offers three restaurants and a casino with 30 slot machines and gaming tables. Travelers enjoy in-room WiFi, a well-equipped gym, and a choice of two refreshing pools. 7.6 Good ## Popular amenities - - - - Bar - Room service - Gym ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4791&PinnedHotelID=4791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4791&PinnedHotelID=4791&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4791&PinnedHotelID=4791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4791&PinnedHotelID=4791&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4791&PinnedHotelID=4791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4791&PinnedHotelID=4791&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4791&PinnedHotelID=4791&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=4791&PinnedHotelID=4791&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/9c0d2435.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, City View 7.6 Good 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Down duvet - 323 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/9c0d2435.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Double Beds, Non Smoking, City View 8.8 Excellent 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Down duvet - 323 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/e323b684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Non Smoking, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Down duvet - 323 sq ft - Sleeps 3 - 1 King Bed ![Standard Room, 1 King Bed, Non Smoking, City View](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/fa98c837.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, City View 8.0 Very good 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Down duvet - 323 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/e323b684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Separate bedroom - 646 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/9b09a3d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, City View 9.2 Wonderful 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Down duvet - 323 sq ft - Sleeps 3 - 1 King Bed ![Junior Suite, 2 Double Beds, Non Smoking, City View](https://images.trvl-media.com/lodging/1000000/10000/4800/4791/09e44791.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Double Beds, Non Smoking, City View ### Highlights Separate dining area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV - 484 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![2 bars/lounges, poolside bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/7000000/6400000/6393100/6393044/fe05e0a8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton San Jose Hotel, Costa Rica San Rafael - 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Pool - Free airport shuttle - Parking included - Free WiFi 9.2 Wonderful 1,012 reviews CA $189 CA $214 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/San-Jose-Hotels-Courtyard-By-Marriott-San-Jose-Airport-Alajuela.h5243956.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=603085&destination=San José (and vicinity)&destType=MARKET&latLong=9.93286,-84.079559&searchId=c79df5d5-d928-45a9-985f-78bf98011801&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/1000000/930000/921900/921872/3f2af0e3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton San Jose Airport Cacique - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 2,357 reviews CA $190 CA $214 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/San-Jose-Hotels-Hampton-Inn-Suites-By-Hilton-San-Jose-Airport.h921872.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=603085&destination=San José (and vicinity)&destType=MARKET&latLong=9.93286,-84.079559&searchId=c79df5d5-d928-45a9-985f-78bf98011801&top_cur=CAD) Ad ![Daily buffet breakfast (CRC 9500 per person)](https://images.trvl-media.com/lodging/91000000/90010000/90001500/90001425/18d91893.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn San Jose La Sabana by IHG Uruca - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 233 reviews CA $133 CA $150 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/San-Jose-Hotels-Holiday-Inn-San-Jose-La-Sabana.h90001425.Hotel-Information?chkin=2025-11-21&chkout=2025-11-22&rm1=a2®ionId=603085&destination=San José (and vicinity)&destType=MARKET&latLong=9.93286,-84.079559&searchId=c79df5d5-d928-45a9-985f-78bf98011801&top_cur=CAD) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/100000000/99290000/99286800/99286738/b79d8e62.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn San Jose Airport City Mall Alajuela - Pool - Free airport shuttle - Pet-friendly - Parking included 9.0 Wonderful 1,373 reviews CA $170 CA $192 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/San-Jose-Hotels-Hilton-Garden-Inn-San-Jose-Airport-City-Mall.h99286738.Hotel-Information?chkin=2025-11-7&chkout=2025-11-8&rm1=a2®ionId=603085&destination=San José (and vicinity)&destType=MARKET&latLong=9.93286,-84.079559&searchId=c79df5d5-d928-45a9-985f-78bf98011801&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Delta-Hotels-By-Marriott-San-Jose-Aurola.h4791.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-Delta-Hotels-By-Marriott-San-Jose-Aurola.h4791.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.93608%2C-84.07590&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7gOGekplwMMk3NHbx9sOtHVr2vQ=) 5th Street, El Carmen, San José, San José, 10101 #### What's nearby - Morazan Park - 1 min walk - 0.0 km - National Theater - 5 min walk - 0.4 km - National Museum of Costa Rica - 6 min walk - 0.6 km - Central Park - 6 min walk - 0.6 km - Sabana Park - 3 min drive - 2.5 km #### Getting around - San Jose Atlantic Station - 11 min walk - San José (SYQ-Tobías Bolaños Intl.) - 21 min drive #### Restaurants - ‪Restaurante El Mirador - ‬1 min walk - ‪La Vasconia - ‬2 min walk - ‪Restaurante La Criollita - ‬3 min walk - ‪ChuBBs Bar - ‬2 min walk - ‪Café Rojo - ‬3 min walk ## About this property ### Delta Hotels by Marriott San Jose Aurola Family-friendly hotel near Sabana Park At Delta Hotels by Marriott San Jose Aurola, you can look forward to a casino, a coffee shop/cafe, and dry cleaning/laundry services. For those hoping to try their luck, this hotel boasts amenities like 3 casino gaming tables and 30 slot machines. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a gym. You'll also find perks like: - An indoor pool - Free self parking - Limo/town car service, buffet breakfast (surcharge), and express check-out - A porter/bellhop, smoke-free premises, and tour/ticket assistance - Guest reviews say great things about the helpful staff Room features All 195 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Extra amenities include: - Childcare services, free infant beds, and free extra beds - Bathrooms with deep soaking tubs and free toiletries - LED TVs with premium channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/790000/789000/788912/85eda134.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló San José Uruca - Pool - Spa - Free airport shuttle - Kids pool 9.0 Wonderful 1,777 reviews CA $144 CA $163 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=788912&PinnedHotelID=788912&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/48100/48087/dec19573.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson San Jose-Costa Rica San Francisco - Pool - Breakfast included - Kids pool - Parking included 8.8 Excellent 1,095 reviews CA $150 CA $170 total includes taxes & fees Dec 1 - 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Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 233 reviews CA $133 CA $150 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=90001425&PinnedHotelID=90001425&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/11000000/10580000/10579900/10579877/1d444fdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn San Jose La Sabana La Sabana - Pool - Pet-friendly - Kids pool - Parking included 9.0 Wonderful 579 reviews CA $167 CA $189 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=10579877&PinnedHotelID=10579877&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/1000000/20000/19300/19255/14ee8261.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balmoral Hotel San José CR, Historic District Carmen - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.0 Very good 1,000 reviews CA $145 CA $164 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=19255&PinnedHotelID=19255&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/69000000/68220000/68218600/68218522/6e74068c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urban Green Hotel & Suites Carmen - Breakfast included - Spa - Parking included - Free WiFi 8.4 Very good 456 reviews CA $114 CA $129 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=68218522&PinnedHotelID=68218522&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Beach shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Free secured, covered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CRC 6,500 to 8,200 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - El Mirador " Formal Rest" - La Palma Bar - Tropicana Restaurant ### Things to do - 3 gaming tables - 30 slot machines - Casino (3,767 square feet of space) - Gym - Indoor pool ### Family friendly - Dining table - Free rollaway/extra bed - In-room babysitting (surcharge) - In-room crib - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - 7 meeting rooms - Conference center (32,292 square feet of space) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (35 inch wide door) - Front entrance ramp - High-pile carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 20 floors - Ballroom - Banquet hall - Built in 1986 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Free crib - Free rollaway/extra bed - Premium bedding ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LED TV with premium digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Dining table - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CRC 6500 to 8200 per person - Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6) - Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Food and beverage purchases at this property are subject to a 10% service charge. ### We should mention Pool access available from 6:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Jose-Aurola Holiday Inn Jose-Aurola Hotel Holiday Inn Jose-Aurola Hotel San Holiday Inn San Jose-Aurola San Jose-Aurola Holiday Inn Holiday Inn San Jose Aurola Hotel San Jose Holiday Inn San Jose Downtown Aurola Costa Rica Holiday Inn San Jose-Aurola Hotel San Jose Holiday Inn San Jose-Aurola Hotel Holiday Inn San Jose-Aurola San Jose ## Frequently asked questions ### Does Delta Hotels by Marriott San Jose Aurola have a pool? > Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM. ### How much does it cost to stay at Delta Hotels by Marriott San Jose Aurola? > As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott San Jose Aurola on Nov 7, 2025 start from CA $180.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/San-Jose-Hotels-Delta-Hotels-By-Marriott-San-Jose-Aurola.h4791.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Delta Hotels by Marriott San Jose Aurola pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Delta Hotels by Marriott San Jose Aurola? > Self parking is free at this property. ### What time is check-in at Delta Hotels by Marriott San Jose Aurola? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Delta Hotels by Marriott San Jose Aurola? > Check-out is at noon. ### Does Delta Hotels by Marriott San Jose Aurola provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of CRC 30000 per vehicle applies. ### Where is Delta Hotels by Marriott San Jose Aurola located? > This family-friendly San José hotel is located in the historical district, just steps from Morazan Park and Templo de Música. Parque Espana and Pre-Colombian Gold Museum are also within 5 minutes. San Jose Atlantic Station is 11 minutes by foot and San Jose Procuradiria Museum Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Delta Hotels by Marriott San Jose Aurola Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 74 8 - Good 43 6 - Okay 17 4 - Poor 13 2 - Terrible 22 ### 7.8/10 Cleanliness ### 8.2/10 Staff & service ### 7.8/10 Amenities ### 7.4/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 10/10 Excellent #### Jorge Jun 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A true place to stay in the heart of San Jose Awesome hotel best breskfast buffet i will repeat many visits ##### Jorge Stayed 3 nights in May 2025 ### 10/10 Excellent #### Keydy Jan 13, 2025 Liked: Staff & service, property conditions & facilities The best hotel and the best personal service I loved ##### Keydy Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Johnathon Apr 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was very sweet and nice. And i will be back to visit soon ##### Johnathon Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### Nnamdi Sep 8, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Very old property but staff was awesome. ##### Nnamdi Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### ANAND Jul 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience with staff and the room. ##### ANAND Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Mahesh Nov 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Stay at Marriott Hotel My stay at Marriott Hotel in San Jose , Costa Rica was amazing. Very friendly employees, very clean Hotel, Food in Restaurant was delicious. Location is very excellent, very close to Downtown.. Overall was great experience and my stay was enjoyable.. I will definitely stay again ##### Mahesh Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Keira Apr 18, 2025 Disliked: Amenities, property conditions & facilities The location was ideal for getting around San José. Shopping and Cultural aspects were all within walking distance. The area felt safe, and you could easily traverse at night. The hotel dining left a lot to be desired, and more menu options or daily adjustments to the menu would be an asset. ##### Keira Stayed 2 nights in Apr 2025 ### 8/10 Good #### Mingjiang Jan 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Being in the center of the city. ##### Mingjiang Stayed 2 nights in Jan 2025 ### 8/10 Good #### ENOC FRANCISCO Mar 10, 2025 Liked: Cleanliness, staff & service Not bad , I get the impression like the property has passed on to new owners and hotel will be better eventually. Staff, all the staff is Amazing (kind, very friendly and helpful). Conditions could be better. ##### ENOC FRANCISCO Stayed 10 nights in Feb 2025 ### 8/10 Good #### guillermo Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The TV system is by far one of the worst I have experienced. Menu is a little short on offerings Everything else is fine ##### guillermo Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Paul Mar 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Paul Stayed 3 nights in Feb 2025 ### 4/10 Poor #### Rebecca Feb 27, 2025 Liked: Staff & service Disliked: Cleanliness Hotel is very old. Rooms are set to be remodeled next year and boy do they need it. Old carpet, smells of mold. Breakfast was so so, didn’t have enough dishes and fruit was sad. Lobby was nice and staff was friendly. We were supposed to stay 5 nights but checked out after one and went elsewhere. Not a great part of town either. ##### Rebecca Stayed 6 nights in Feb 2025 ### 8/10 Good #### Timothy Feb 22, 2025 Liked: Cleanliness, staff & service Pool was unsafe, no steps out just metal ladder not good for seniors with limited arm strength. Also totally unheated in the shade so too cold to stay in (February visit). One ladder was loose as well. ##### Timothy Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### adi Apr 30, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities everything in this hotel smells. the rooms, the towels, the beds, the carpet were dirty. it was disguesting ##### adi Stayed 1 night in Apr 2024 ### 4/10 Poor #### Maxime Apr 19, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Great service - rooms need humidity control I stayed 2 nights at the Delta Aurola with my family. The staff and their client service approach were remarkable. The Delta Aurola loses points in terms of cleanliness and comfort. As soon as we stepped out of the elevator, there was a strong smell of damp and humidity. The rooms and halls have carpets, which do not help. We had to ask for a room change, and still, we felt like we were covered in humid sheets despite the AC and temperature control. Also, the place needs renovations as the installations were outdated, and some were mouldy. The buffet was good. Again, the service was friendly, very helpful and always with a smile. ![](https://a.travel-assets.com/ugc/hotel-reviews/4EAC555228B467D1A6885301088E90DDE7D098131745067405730.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/968F88CE482F09C3A7A55A5E24C81F9DA63FFF2B1745067405850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D888B6F5871EC79E01165A60A8CD75725C793C881745067406057.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maxime Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Julia Apr 5, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Don't stay here They are doing renovations in the whole building. We walked into our room and it smelled musty and everything was damp. We sat on the bed and felt like the sheets were wet. The room was extremely humid and the AC didn't work. We tried to call to the front desk and the phone didn't work. The food and drinks at the bar were not great. We waited an hour for pizza and boneless wings. We stayed at two other much less expensive places on our trip that was much better in all ways. We expected at least that from a Marriot. ##### Julia Stayed 1 night in Apr 2025 ### 6/10 Okay #### Kapil Jun 23, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Very old property. Not updated. Rooms not clean ##### Kapil Stayed 1 night in Jun 2024 ### 8/10 Good #### Yemisrach Sep 19, 2025 Liked: Cleanliness, staff & service, amenities The location is great. Some of the employees are very helpful and friendly. The receptionist who works in the morning was very helpful and very pleasant. The guy who works in the bar was very friendly and helpful. The same goes to the bellman working in the morning. ##### Yemisrach Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Bernardo Sep 14, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Stains on the floor, humidity and ac issues ##### Bernardo Stayed 2 nights in Sep 2025 ### 8/10 Good #### Manuel Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The building is old, as are the bathroom, carpets and electrical connections. However, the staff is courteous and pleasant and the price was right. ##### Manuel Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Carmen Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was grwat since the moment we got there. The staff was very friendly. Our room was great. ##### Carmen Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Omar Eduardo Jul 16, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Es una propiedad vieja. Sus acabados, muebles, etc. Da la sensación de estar en el pasado. ![](https://a.travel-assets.com/ugc/hotel-reviews/87647c0f-84e5-4678-9cda-4ffe0fc6fc35-1752684370285.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Omar Eduardo Stayed 1 night in Jul 2025 ### 8/10 Good #### Alejandro Jul 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buen restaurante, mal gimnasio El gimnasio necesita renovación urgente. La comida del restaurante muy buena. ##### Alejandro Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jason Jun 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Daniel was amazing coming from the US he was very knowledgeable and gave us places to go etc. thank you !!! ##### Jason Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Patricia Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff the best. 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