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Union Hotel – Avis

2 out of 5
Union Hotel
2030 Mission St, San Francisco, CA

Avis

7,0

Bien

Note de 10 – Excellent, d’après 63 avis sur 223." "
Note de 8 – Bien, d’après 64 avis sur 223." "
Note de 6 – Acceptable, d’après 37 avis sur 223." "
Note de 4 – Médiocre, d’après 28 avis sur 223." "
Note de 2 – Terrible, d’après 31 avis sur 223." "

7,4/10

Propreté

8,0/10

Service et personnel

6,0/10

Commodités

6,6/10

État et installations de l’hébergement

6,8/10

Écoresponsabilité

Avis

8/10 – Bien

Stephane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
SFO à prix raisonnable
Hotel très propre et personnel très accueillant et serviable. Vu les prix modérés il y a quelques petits inconvénients pour certains. Il n'y a pas d'ascenseur ni de douches et sanitaires privatifs. Mais les douches et sanitaires communs sont continuellement très propres. J'ai beaucoup aimé la localisation de l'hôtel, même si certains pourraient être gênés par la présence de nombreux sdf dans le quartier. Il y a beaucoup d'options de restauration dans le quartier. Je retournerais volontiers à cet hôtel.
Séjour de 3 nuits en mai 2023
The Management Team a répondu le 7 mai 2023
Thanks for staying with us. We appreciate your feedback!

2/10 – Terrible

Keith

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was horrified by the property and only stayed one night of my hotel stay. Worst hotel room. Ever.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Brallan

Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Rongchang

Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
I knew this is a low end hotel in view of its price. I booked this one just because it is close to the Bart station. But when I came to the hotel I was shocked. It’s much lower than I expected. The property is so poor and surrounding areas are so terrible. I felt very unsafe when police not present especially at night. Bedding is old and dirty. I didn’t take off my clothes to sleep. At night I was so cold then had to use blanket covering the lower part of my body. The promised Wi-Fi didn’t work. I talked with the manager, she tried to fix but no use. Finally the Wi-Fi worked on 2nd day. The managers are nice but the property and amenities are really bad. I think Expedia shouldn’t have that low hotel on its list. I will never use it.

2/10 – Terrible

Silvio

Voyage d’affaires
Points forts : Propreté
Points faibles : Service et personnel, état et installations de l’hébergement
Wifi didn't work Communal shower with no soap Communal toilet with no soap
Séjour de 2 nuits en février 2024

2/10 – Terrible

Andora

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
This hotel was not as advertised. I have never had to simply leave a hotel because I did not feel the area or space was safe. There were not private toilets, you have to share them with everyone on the floor. The front desk manager was very nice and I felt badly that I had to leave in such a rush, but it was a waste of money and I wish it had been advertised more honestly. The area as well has gotten very dangerous, which was very sad to see. I would not recommend this spot unless you are a man traveling alone looking for any room to crash in for one night or if you need housing for a few days.

2/10 – Terrible

Velat

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Philip, Banner Elk

Séjour de 3 nuits en décembre 2023

10/10 – Excellent

BOJING

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en décembre 2023

10/10 – Excellent

Jared

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean, Basic hostel
This is closer to a hostel with individual rooms. The room was clean and the bed comfortable. It is very basic, and does not have a/c. It was cool though, but I would have packed a small fan for air movement. Shared showers and bathrooms, which were also clean. I would recommend bringing ear plugs, as the walls are pretty thin. For the price, it was what expected.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Erik

Voyage de couple
Points forts : Service et personnel
Points faibles : Commodités
I like that they offer water at the front. I was dissapointed with the shower because it was impossible to get a medium tempereture, it was boiling or freezing. I was also bummed out that at the time of my stay the microwave wasn't working but that seems minor. Over all great experience for the price.
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

camilla

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All the hotel staff have become my friends. Its always a pleasure staying here and they're always accommodating.
Séjour de 2 nuits en novembre 2023

8/10 – Bien

Taoufiq

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Price is fair for that service There was a bad smell in the room
Séjour de 2 nuits en novembre 2023

6/10 – Acceptable

Phyllis

Points forts : Propreté, service et personnel
Property is older and doesnt quiye meet updated standard. Prominent mold smell in room. Staff extremely nice.
Séjour de 2 nuits en octobre 2023

4/10 – Médiocre

Xochitl

Séjour de 2 nuits en octobre 2023

6/10 – Acceptable

Voyageur vérifié

Voyage en famille
Points forts : Service et personnel
Não repetiria a experiência
Hotel bastante simples. Se você puder, talvez seja melhor pesquisar um pouco mais para obter melhor custo/benefício. A localização é boa, perto de estação do BART, linha Aeroporto. Eu não repetiria a experiência.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Bryson

Séjour de 1 nuit en octobre 2023

8/10 – Bien

Danny

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Management Team. a répondu le 15 oct. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Tammy

Points forts : Propreté, service et personnel
Séjour de 3 nuits en septembre 2023
Management Team. a répondu le 15 oct. 2023
Thanks for staying with us. We appreciate your feedback!

2/10 – Terrible

Omar

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Management Team. a répondu le 16 sept. 2023
Hello Omar,I see that you were not happy with the stay and would like to know what's was the problem so we could fix it.

8/10 – Bien

Harold

Points faibles : Propreté
It’s good for a hostel
Séjour de 4 nuits en août 2023
Management Team. a répondu le 16 sept. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Thomas

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel is really just fine for what it is. I was a little bit disappointed that their wifi would not work, but this is really a minor criticism considering the price (and the facts that the staff are great and they keep the whole place nice and clean. Definitely a good value overall!
Séjour de 1 nuit en août 2023
Management Team. a répondu le 16 sept. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Excellent

Ryan

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
SUPER close to a BART stop for easy train terminal and airport access, extremely clean, the management seems to be very responsive. Great food options nearby. Neighborhood is rough, but if you can handle a city it’s absolutely fine. This is a fantastic cheap stay in San Francisco and I’ll be back.
Séjour de 1 nuit en août 2023
Management Team. a répondu le 12 août 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Samuel

Points forts : Service et personnel, état et installations de l’hébergement
Nice building, stayed three nights and the staff were very helpful
Séjour de 3 nuits en juillet 2023
Management Team. a répondu le 12 août 2023
Thanks for staying with us. We appreciate your feedback!

6/10 – Acceptable

Christopher

Points forts : Confort de la chambre
Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en juillet 2023
Management Team. a répondu le 12 août 2023
Thanks for staying with us. We appreciate your feedback!

4/10 – Médiocre

Adele

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
The staff is very nice, but the hotel is in a dangerous neighborhood, the sheets were stained, the window didn’t lock, the shared bathrooms were dirty. If you are hoping for a reasonably clean place to stay do NOT stay here!
Séjour de 1 nuit en juillet 2023

4/10 – Médiocre

Alicia

Séjour de 1 nuit en juillet 2023

10/10 – Excellent

Ramiro

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Spartan, small rooms, shared bathroom. Plenty of restaurants coffee houses etc near by. A few homeless close by. Parked overnight around the corner, on 17th st, nothing happened . Pretty good but wouldn't bring kids here.
Séjour de 2 nuits en juin 2023
The Management Team a répondu le 16 juill. 2023
Thank you very much for staying with us! We appreciate your taking the time for a feedback.

10/10 – Excellent

MODUPE

Séjour de 6 nuits en avril 2023
The Management Team a répondu le 16 juill. 2023
Thank you very much for staying with us! We appreciate your taking the time for a feedback.

10/10 – Excellent

Wyatt

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The hotel was nice and really affordable, really great staff. Nothing wrong with the place itself especially for the price but San Francisco is just a really gross place in most parts. Convenient as well though it’s right next to the BART station which makes getting around without a car really easy and affordable.
Séjour de 1 nuit en juin 2023
The Management Team a répondu le 16 juill. 2023
Thank you very much for staying with us! We appreciate your taking the time for a feedback.

10/10 – Excellent

Brandon

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Union Hotel is in the heart of the Mission. The area around it is a little rough, but the hotel is safe, clean and quiet. The staff is super friendly and helpful, and this is the best spot I’ve found in the city for affordable rooms.
Séjour de 1 nuit en juin 2023
The Management Team a répondu le 16 juill. 2023
Thank you very much for staying with us! We appreciate your taking the time for a feedback.

8/10 – Bien

Jan

Voyage de couple
Points forts : Propreté, service et personnel
We arrived in the hotel with a bit of a problem, as our luggage was lost on our way to San Francisco. The hotel manager, Steve, was incredibly helpful and kind to us. He even offered us his phone so we could call the airline. The hotel itself is OK. The room is quite small and the bathroom facilities are to be shared with other guests. Everything was clean and tidy however. We didn’t experience any noise or trouble. The only downside is the location of the hotel, as it’s right in the center of mission district where a lot of homeless people have gathered. We didn’t feel unsafe, but it did feel a bit uncomfortable at times. To summarize: Steve is awesome and his hotel is nice. You get what you pay for.
Séjour de 2 nuits en juin 2023
The Management Team a répondu le 16 juill. 2023
Thank you very much for staying with us! We appreciate your taking the time for a feedback.

10/10 – Excellent

Jack

Séjour de 4 nuits en mai 2023
The Management Team a répondu le 16 juill. 2023
Thank you very much for staying with us! We appreciate your taking the time for a feedback.

8/10 – Bien

Reese

Points forts : Service et personnel
Séjour de 1 nuit en mai 2023
The Management Team a répondu le 16 juill. 2023
Thank you very much for staying with us! We appreciate your taking the time for a feedback.

8/10 – Bien

Arman

Séjour de 3 nuits en mai 2023

2/10 – Terrible

Douglas

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Not a hotel for handicapped
We arrived at the Hotel (after driving in a cab twice around the block not even seeing the sign) and there were homeless people lying on the streets. We buzzed to get into the hotel and had to walk up to the next floor to see the desk behind barriers. I asked where our room was - and it was on the very top floor (no elevator or bellhops). I was handicapped - and there was no way we could carry our luggage up 4 flights of narrow stairs - so at least the person at the desk gave us our money back with no hassle.
Séjour de 1 nuit en mai 2023

2/10 – Terrible

Austin

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Smelled horrible, loud people, never stay here again, don't recommend book a real hotel instead also avoid Airbnb unless you like drama. They also wanted to treat me like a prisoner near the end of my stay, saying I was going up and down the stairs to go vape too often, they wanted to restrict me to my room to only come out every 2 hours, I reported that to the police department and hopefully there will be an investigation.
Séjour de 1 nuit en avril 2023
The Management Team a répondu le 2 mai 2023
I think you might have a misunderstanding with the place you trying to review. You stayed with us previously at Union Hotel and if you disliked this place why you book again and stayed with us.

8/10 – Bien

Austin

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Well it was clean for one, second the manager was nice and even warned me of some of the dangerous areas to avoid in San Francisco. I left a couple days early, they gave no refund for me leaving early which I know some hotels have a policy on that, that's ok. Their weekly/monthly rates are too expensive in my opinion, I hope their aware they are charging almost what a private studio would cost for their monthly rates I believe it was somewhere in the region of $1700-1750/MO I know it's SF but maybe drop that by a couple hundred I'd reconsider. There was wifi although I never used it, there was a TV that actually worked, a faucet in the room and showers/bath that are shared outside of the room. If your just looking for a relatively safe area in SF to spend some time or work related trip I'd recommend checking this place out for a couple of days.
Séjour de 5 nuits en avril 2023
The Management Team a répondu le 2 mai 2023
Thanks for staying with us. We appreciate your feedback!

2/10 – Terrible

Michael, anderson

Séjour de 1 nuit en avril 2023

2/10 – Terrible

Benjamin

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
AVOID THIS HOTEL. IT IS MORE LIKE A HALFWAY HOUSE
Séjour de 20 nuits en mars 2023
The Management Team a répondu le 4 avr. 2023
It is unfortunate that you were not satisfied with your stay. The description are stated clearly in the website that this is a hotel with private rooms and shared bathrooms, as well there are photos of the rooms we provide with the size as well. Majority of hotels in San Francisco are not like hotels/motels in other states. Here in SF hotels have their old architecture design.

8/10 – Bien

Darcie

Points forts : Propreté, état et installations de l’hébergement
Great value, clean, and friendly!
I needed a place to stay in the area to help a friend. The hotel is clean, and the staff is friendly. This hotel is a great option if you are on a budget. I would not recommend this location if you need a car. Parking is difficult and the garage nearby is not safe. My car was broken into during my stay at the garage around the corner.
Séjour de 6 nuits en mars 2023
The Management Team a répondu le 4 avr. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Benjamin

Séjour de 5 nuits en mars 2023
The Management Team a répondu le 20 avr. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Elizabeth

Voyage de couple
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Room and bathroom down the hall were clean..Location not the most desirable..
Séjour de 1 nuit en mars 2023
The Management Team a répondu le 4 avr. 2023
Thanks for staying with us. We appreciate your feedback!

4/10 – Médiocre

Voyageur vérifié

Points faibles : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en mars 2023

6/10 – Acceptable

Mell

Séjour de 1 nuit en mars 2023
The Management Team a répondu le 4 avr. 2023
Thanks for staying with us. We appreciate your feedback!

6/10 – Acceptable

Karun

Voyage d’affaires
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
Room temp was set to ‘Coldest’ setting, and there was nothing you could do. Upon telling the lone staff in an encaged front desk, she was dismissive and uncaring. Will never stay there again
Séjour de 1 nuit en février 2023
The Management Team a répondu le 4 avr. 2023
Thanks for staying with us. We appreciate your feedback!

2/10 – Terrible

Mercedes

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en février 2023

10/10 – Excellent

Wade

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
This place is a great value. Not fancy but how could it be for the very low price. It is hostel level accommodation but you get your own space. It is very clean and everything works. Shared bathrooms were always easy to get into and clean. For the price it is excellent.
Séjour de 4 nuits en février 2023
The Management Team a répondu le 6 mars 2023
Thanks for staying with us. We appreciate your feedback!

8/10 – Bien

Christopher

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2023
The Management Team a répondu le 24 janv. 2023
Thanks for staying with us.

10/10 – Excellent

Felisa

The Management Team a répondu le 6 mars 2023
Thanks for staying with us. We appreciate your feedback!