Piscine extérieure, accès possible de 6 h à 18 h, parasols
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Tradewinds Hotel – Avis

3 out of 5
Tradewinds Hotel
36-40 London Street, St. Joseph Village, San Fernando, Trinidad

Avis

8,6

Excellent

Note de 10 – Excellent, d’après 79 avis sur 173." "
Note de 8 – Bien, d’après 62 avis sur 173." "
Note de 6 – Acceptable, d’après 22 avis sur 173." "
Note de 4 – Médiocre, d’après 8 avis sur 173." "
Note de 2 – Terrible, d’après 2 avis sur 173." "

9,0/10

Propreté

8,8/10

Service et personnel

8,8/10

Commodités

8,4/10

État et installations de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 – Excellent

CHRISTIAN

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 7 nuits en avril 2023
Delia a répondu le 18 mai 2023
Thank You for your rating! Appreciate the positive feedback!

10/10 – Excellent

Gregory

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Le nouveau restaurant BOTTLE AND BITES est sympa
Séjour de 2 nuits en décembre 2019
Delia a répondu le 21 déc. 2019
Thank you very much for your positive review will share with the management and staff of Bottles and Bites

8/10 – Bien

Gregory

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Tradewinds
Très bien, la cuisine gagnerait à être plus légère et variée, les groupes de climatisation bruyants devraient être changés .
Delia a répondu le 26 mars 2018
Hi Gregory, Thank you for your review. The restaurant is under new management and are in the process of changing their menu…we do apologise for the lack of variety but by 1st April they will have a full menu available.

8/10 – Bien

MARIAN

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 8 nuits en mai 2024

8/10 – Bien

Adrian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Safe and quiet area, housekeeping were very friendly, and rooms were comfortable. The pool was abit small and located around the resturant that allows non hotel guests so it was abit awkward using it.
Séjour de 2 nuits en mai 2024
Delia a répondu le 20 mai 2024
Thank you for your review...we appreciate your feedback

10/10 – Excellent

Amanda

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a wonderful stay we will be back!
Séjour de 3 nuits en mai 2024
Delia a répondu le 6 mai 2024
Thank you so much for the positive feedback!

8/10 – Bien

Shawndell

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Points faibles : Commodités
The pool is not for children. It's basically 5ft deep end to end. I asked if they could drain out 1.5 ft of water since NO ONE used the pool for our entire time there. I have 4 small children with me and was looking forward to the onsite pool, of course the request was denied. Other than that nice location and wonderful staff, except the one that clearly does not know the hotel offers roll away beds and told me they have no such accommodation amenity. Three days later I get a knock at my door asking if I still need the roll away bed.
Séjour de 2 nuits en mars 2024
Delia a répondu le 13 mai 2024
Thank you for your response

10/10 – Excellent

Shawndell

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great location and service, no pool for kids.
Séjour de 3 nuits en mars 2024
Delia a répondu le 4 avr. 2024
Thank you for your review. Really appreciate the positive Feedback. So sorry but the pool area is small and we are unable to add another pool for kids.

10/10 – Excellent

David

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's my 3rd time staying there and the service is 5 star everytime
Séjour de 4 nuits en mars 2024
Delia a répondu le 4 avr. 2024
Thank you for your review really appreciate it!

6/10 – Acceptable

Allan

Séjour de 4 nuits en février 2024
Delia a répondu le 6 mai 2024
Thank you for your feedback.

10/10 – Excellent

Candice

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Overall pleased
Séjour de 3 nuits en février 2024
Delia a répondu le 7 mars 2024
Thank you for your positive review. Hope you come to visit us again!

10/10 – Excellent

Mel

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Facilities were very clean and plenty of space in the room. Staff were welcoming and friendly. Visible security at the upstairs entrance by the back through the night made me feel very safe. Great choice of food and the standard was very high. Many locals come in to eat which is a sign that the food is great quality. The pool was also very clean and the hotel provides a great taxi driver if needed. Overall a very enjoyable stay
Séjour de 4 nuits en mars 2024
Delia a répondu le 5 mars 2024
Thank you for your positive feedback! Really appreciate and will let the staff know!

10/10 – Excellent

Marcia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en février 2024
Delia a répondu le 4 mars 2024
Thank you for your positive review and are so glad you enjoyed your stay here. Hope you come visit us again!

6/10 – Acceptable

Avion

Séjour de 2 nuits en février 2024
Delia a répondu le 26 févr. 2024
HI thank you for your review ... appreciate it very much!

10/10 – Excellent

Glenroy n

Séjour de 2 nuits en février 2024
Delia a répondu le 26 mars 2024
Thank you for your rating! Really appreciate it!

10/10 – Excellent

Denise

Points forts : Service et personnel
Séjour de 4 nuits en janvier 2024
Delia a répondu le 8 févr. 2024
Thank you for your positive feedback! We really appreciate it and hope you come back sooner than later!

10/10 – Excellent

Urich

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 14 nuits en janvier 2024
Delia a répondu le 7 févr. 2024
Thank you so much for your review and hope to see you soon again...!

10/10 – Excellent

Juliet, Bethlehem

Voyage d’affaires
Points forts : Commodités, état et installations de l’hébergement
Property was well kept and set up was convenient. Restaurants were on premises and breakfast was tasty. Rooms were clean but need a bit updating. I will visit this property again.
Séjour de 2 nuits en janvier 2024
Delia a répondu le 7 févr. 2024
Thank you for your review! We have been upgrading rooms and the property since 2023 and are hoping by 2025 for all upgrades to be done.

10/10 – Excellent

Anil

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Staff was excellent!
Séjour de 3 nuits en janvier 2024
Delia a répondu le 18 janv. 2024
So glad your stay was enjoyable! Hope you visit us again.Thank you for your review ....really appreciate it!

10/10 – Excellent

Alicia

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 11 nuits en décembre 2023
Delia a répondu le 13 janv. 2024
Thank you for your review! We Really appreciate it!

10/10 – Excellent

DAVID

Séjour de 7 nuits en décembre 2023
Delia a répondu le 13 janv. 2024
Thank you for your review!

8/10 – Bien

Diana

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Generally clean and well presented and maintained although there was a persistent musty odor in our room, possibly due to old pipes? Room was very spacious. Would definitely stay at the hotel again. Friendly, helpful staff especially Raj, Barman at Trellis who was super helpful and very engaging. Also, special acknowledgement and very grateful to a lovely man Nigel for a fantastic taxi service involving daily transfers from the hotel to the National Aquatic Center which made our stay in Trinidad smooth.
Séjour de 5 nuits en décembre 2023
Delia a répondu le 27 déc. 2023
Thank you for your review!Will let Raj and Nigel know!Merry Christmas and Happy New Year!

10/10 – Excellent

Chase

Séjour de 3 nuits en décembre 2023
Delia a répondu le 27 déc. 2023
Thank you for your review!!Merry Christmas and Happy New Year!

4/10 – Médiocre

Mark

Voyage en groupe
Points faibles : Service et personnel, commodités
Like the fact we could purchase beverages and sundries from the in-house shop and consume by the pool. Thereby making a significant saving from the bar. It was a shame that this only applied until 6pm. On the downside there are only two sun beds and whilst space is limited this is restrictive.
Séjour de 4 nuits en décembre 2023
Delia a répondu le 7 févr. 2024
Sorry that you did not enjoy your stay!

8/10 – Bien

Peter

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Strange location but nice place
Staff were particularly friendly and helpful. The hotel has good facilities and apart from a rather noisy AC everything worked. Nice big bed. It’s rather strangely located in the middle of a quiet residential suburb. We walked from the hotel to San Fernando hill, which was fine. Nothing else within walking distance, that we found, except a good Chinese restaurant.
Séjour de 2 nuits en décembre 2023
Delia a répondu le 27 déc. 2023
Thank you for your review!Merry Christmas and Happy New Year!

10/10 – Excellent

Anthony

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff were courteous and they provided excellent customer service.
Séjour de 7 nuits en décembre 2023
Delia a répondu le 14 déc. 2023
Thank you for your positive feedback will let the staff know!

8/10 – Bien

Dwayne

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
There were not a lot of places to go without a drive.
Séjour de 4 nuits en novembre 2023
Delia a répondu le 14 déc. 2023
Thank you for your rating of 4 and yes our hotel is located in a quiet residential area and as such a car is recommended.

8/10 – Bien

Beverly

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good service, pleasant staff.
Séjour de 7 nuits en novembre 2023
Delia a répondu le 14 déc. 2023
Thank you for your positive feedback will let the staff know!

10/10 – Excellent

Allison

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 8 nuits en novembre 2023
Delia a répondu le 27 déc. 2023
Thank you For your review!Merry Christmas and Happy New Year!

10/10 – Excellent

jaeho

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2023
Delia a répondu le 20 nov. 2023
Thank you so much for the positive review...really appreciate!

8/10 – Bien

Allan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Loved my stay at Tradewinds. Had a couple issues which was quickly rectified. Customer service top notch. The Trellis has amazing service and good!!!
Delia a répondu le 25 oct. 2023
Thank you and so glad you were well taken care of!!

10/10 – Excellent

Joseph

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great stay always!!! Staff was the best!!
Séjour de 5 nuits en septembre 2023
Delia a répondu le 25 oct. 2023
Thank you so much will let them know!!!

10/10 – Excellent

Martin

Séjour de 4 nuits en septembre 2023
Delia a répondu le 25 oct. 2023
Thank you for your positive feedback!

10/10 – Excellent

warren

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en septembre 2023
Delia a répondu le 27 sept. 2023
Thank you of your positive feedback...really appreciate it !

10/10 – Excellent

Donald

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A little gem in southern Trinidad
My experience was great. Clean and friendly staff. The only issue is that with the complimentary breakfast, there was some items on the menu you had to pay an extra charge for
Séjour de 3 nuits en septembre 2023
Delia a répondu le 20 sept. 2023
Thank you for your positive review...greatly appreciated!

2/10 – Terrible

Maria N

Séjour de 4 nuits en août 2023
Delia a répondu le 20 sept. 2023
We are very sorry that you did not enjoy your stay...please let us know how we can improve our services.

6/10 – Acceptable

Michael

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
overall nice and some unique special charms but the toilets didn't work well and there was not an onsite skilled plumber. The location seems a bit awkward as you have to drive into many small roads to reach it but the taxi and local folks know how to get there. There's an unsightly abandoned building across the road which should either be acquired or demolished. The place is not structured for persons with wheelchairs. Lot of stairs and no elevators. An opportunities to improve. Breakfast at Trellis restaurant was awesome!
Séjour de 7 nuits en juillet 2023
Delia a répondu le 29 août 2023
Thank you for your review....appreciated the feedback.Will check on the issues you mentioned!

8/10 – Bien

Keith Alan

Points forts : Propreté, état et installations de l’hébergement
Hotel is quiet yet there is always activity by the restaurant are
Séjour de 4 nuits en août 2023
Delia a répondu le 19 août 2023
Thank you for your review! Glad your enjoyed your stay!

8/10 – Bien

Rohan

Séjour de 4 nuits en juillet 2023
Delia a répondu le 2 sept. 2023
Thank you for your review!

8/10 – Bien

Leonard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en juillet 2023
Delia a répondu le 5 août 2023
Thank you for your positive feedback! Really appreciate!

10/10 – Excellent

Alicia

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
An absolute pleasure to stay here. Everything up to mark with many options for breakfast choices - all complimentary. Tradewinds Hotel is the owner of Puff-Stuff, a bakery with the best baked goods in town. As you check into the hotel you are handed Wi-Fi passscodes, key cards to your room, two pastries from Puff-n-Stuff and information on the gym, restaurants, pool and mini-mart schedule. Tradewinds is centrally located so it’s easy to travel to various places - Gulf City Mall, Chaguanas Market, C3 Mall, and even Maracas Bay. We had a delightful time at this hotel. Will definitely stay here during future visits.
Séjour de 6 nuits en juillet 2023
Delia a répondu le 2 août 2023
Thank you for your positive review...! Take care and have a great day!

8/10 – Bien

cedric

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No complementary drinking water. For breakfast if you order 2 items then 2nd item you have to pay for. There is no breakfast buffet.
Séjour de 6 nuits en juillet 2023
Delia a répondu le 24 juill. 2023
Dear Mr. Cedric,Thank you for your review. Unfortunately we do not offer complimentary water at our hotel. We do offer complimentary breakfast but not buffet. Buffet breakfast is no longer done as it was too much wastage of food...and after Covid the cross contamination was a big concern for guests. As such we decided to serve breakfast via our menu.

10/10 – Excellent

David

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en juillet 2023
Delia a répondu le 24 juill. 2023
Thank you for your positive review!

8/10 – Bien

Melvin

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 6 nuits en juillet 2023
Delia a répondu le 17 juill. 2023
Thank you for your positive feedback!

10/10 – Excellent

Gale

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Experience of a Lifetime
Our stay at the Tradewinds Hotel San Fernando was a great. The rooms were large, very clean, comfortable and was beyond our expectations. The staff was friendly, and the breakfast was exceptional . Definitely, will spread the word about this hidden treasure, and we will be back.
Séjour de 3 nuits en juin 2023
Delia a répondu le 17 juill. 2023
Thank you for your positive feedback!

8/10 – Bien

Mark

Points forts : Propreté, état et installations de l’hébergement
Room was good value for money but food and drinks were very very expensive for the standard.
Séjour de 2 nuits en juin 2023
Delia a répondu le 17 juill. 2023
Thank you for your feedback!

10/10 – Excellent

Addland

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very comfortable,loved dining access.Loved tropical atmosphere
Séjour de 5 nuits en mai 2023
Delia a répondu le 16 mai 2023
Thank you for the positive Feedback really appreciate it!

6/10 – Acceptable

Devin

Voyage de couple
Points forts : Propreté, service et personnel
The breakfast selection was small
Séjour de 7 nuits en mai 2023
Delia a répondu le 16 mai 2023
Thank you for your feedback. We are in the process of changing up and adding more items to our menu. Pleas note we are a small restaurant and to carry too much variety or even buffet is a lot of wastage and hence for the smaller menu. Hopefully the new additions and changes to the entire menu will help.

6/10 – Acceptable

Shamid, Forest Hills

Voyage de couple
Points forts : Propreté
The front desk area takes the life out of a vacation mode. Dark, dingy and depressing are words that expresses how we felt. Absolutely no energy or typical Trinidadian friendliness from the staff. The room was almost basement level with a terrible window shade and a curtain on a broken rod behind it, the view of a stairway and cars on the street was very depressing. The pool area is always set up for dining so the one thing that could make up for the things that are lacking is made to feel very uncomfortable for the paying hotel guests. Set up lounge chairs during the day for guests and after pool closes go ahead and set up night time dining...that simple. At checking in offer your guests a printed list of tours that you can assist with bookings instead of a random phone number from some guy and a website to look at. Let the hotel occupants know about your facilities, offer reservations for dining and especially for special entertainment nights. Saving grace are the staff and food at the two restaurants on property. Tenisha and Karina at Trellis and the entire staff at Bottles and Bites especially Janelle and Curvin are the perfect example of what one expects in the Hospitality Industry. Going above and beyond to offer a wonderful dining experience created some great memories for us. We spent a lot of time on property and there's so much potential to be a great overall experience but it seems like complacency by Hotel management has set in.
Séjour de 4 nuits en avril 2023
Delia a répondu le 7 mai 2023
Dear Sir,Thank you for your review. We are sorry that your stay was not enjoyable. I do remember you and I wish you had come to us personally to let us know that your stay was not satisfactory.The hotel and restaurant are owned and run together as one business and the effort we put into the hotel is the same as the restaurant.I was actually at the front desk when you asked about the tours and they did direct you to the tour website visittnt.com which has all the tours (trusted and reliable ones and which are also approved by the Tourism Ministry) available in Trinidad. We use this information for all our guests as we try to promote all business in Trinidad and Tobago. All tour information is online now but we will try to get brochures to keep at the desk for easier convenience. The front desk also recommended a driver - a driver who has provided exceptional service to our establishment for the last 10 years and who we trust with all our customers. You did say that you wanted something to do so we provided the information needed. We are so sorry that your room was also not acceptable but we would have been able to move you to a higher floor with a view if you had requested.I have shared this information with the staff at the hotel and I have enquired if you did request to move or had any issues. They said you were both so happy and friendly during your stay and had no inclination of your dissatisfaction. Please in future, always let the staff know if you are unhappy about something and it will be fixed - because that's the only way we can provide the best service needed.Thank you again for your feed back and we will try our best to improve on our service at our hotel.

10/10 – Excellent

David

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Loved my stay here
I enjoyed my stay at Tradewinds hotel. Friendly staff, great food and remarkable cleanliness.
Séjour de 4 nuits en avril 2023
Delia a répondu le 21 avr. 2023
Thank you for your positive feedback. We really do appreciate it!