Title: Best Western Plus Hacienda Hotel Old Town - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=26922&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Hacienda Hotel Old Town Guests savor Mexican flavors all day at Best Western Plus Hacienda Hotel Old Town, then unwind with evening cocktails by the fireplace. ## Photo gallery for Best Western Plus Hacienda Hotel Old Town ![Outdoor pool, sun loungers - Best Western Plus Hacienda Hotel Old Town (San Diego)](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/2768fc94.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/2785f3e0-5698-4919-a16b-bb2f9e92f6f3-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Terrace/patio - Best Western Plus Hacienda Hotel Old Town (San Diego)](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/b1d117df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Best Western Plus Hacienda Hotel Old Town (San Diego)](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/297ef263.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (USD 12.95 per person) - Best Western Plus Hacienda Hotel Old Town (San Diego)](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/a5cf85ce.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Best Western Plus Hacienda Hotel Old Town offers warm hospitality and modern comforts in Old Town San Diego. Enjoy Mexican cuisine at the on-site restaurant, relax by the outdoor pool, stay fit at the gym, and use the business center. Top attractions are steps away. ## Reviews 8.4 Very good ## Popular amenities - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Dec. 19 - Dec. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=26922&PinnedHotelID=26922&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=26922&PinnedHotelID=26922&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 20 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=26922&PinnedHotelID=26922&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=26922&PinnedHotelID=26922&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=26922&PinnedHotelID=26922&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=26922&PinnedHotelID=26922&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26922&PinnedHotelID=26922&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=26922&PinnedHotelID=26922&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 15 of 15 rooms ### View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/5ada422a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) 8.6 Excellent 63 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Sofa bed - double Shower/tub combination - 300 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/6840c6b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) 8.6 Excellent 70 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Sofa bed - double Shower/tub combination - 300 sq ft - Sleeps 5 - 2 Queen Beds ### View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/5ada422a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) 10.0 Exceptional 4 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Sofa bed - double Shower/tub combination - 369 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/6840c6b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) 8.2 Very good 17 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Sofa bed - double Shower/tub combination - 369 sq ft - Sleeps 5 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/4ebc073c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room) 8.8 Excellent 48 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Private bathroom Shower/tub combination - 448 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/86641582.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) 8.6 Excellent 19 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Sofa bed - double Private bathroom - 369 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room) ![Combined shower/tub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/0b02ee03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Shower/tub combination Hair dryer - 499 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) ![Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/38376259.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Kitchenette Mini-fridge Flat-screen TV Ceiling fan Sofa bed - double - 369 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/353fda3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking (with Sofabed) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Sofa bed - double Shower/tub combination - 369 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/5ada422a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) 9.0 Wonderful 4 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Sofa bed - double Shower/tub combination - 369 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/6840c6b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) 9.8 Exceptional 6 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Sofa bed - double Shower/tub combination - 369 sq ft - Sleeps 5 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/86641582.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) 9.6 Exceptional 9 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Sofa bed - double Shower/tub combination - 369 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/5ada422a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only) 9.6 Exceptional 4 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Shower/tub combination Hair dryer - 302 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/86641582.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub) 8.8 Excellent 49 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Shower/tub combination Hair dryer - 302 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible) ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27000/26922/8575bd9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible) 9.0 Wonderful 6 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Ceiling fan Shower/tub combination Hair dryer - 300 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/20000/11200/11116/3f5f16af_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Old Town Old Town San Diego - Pool - Hot tub - Pet friendly - Free WiFi 8.6 Excellent 1,002 reviews CA $164 CA $189 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/San-Diego-Hotels-Courtyard-By-Marriott-Old-Town.h11116.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=3073&destination=San Diego&destType=MARKET&latLong=32.715736,-117.161087&searchId=fc053695-8d38-4478-acd4-ae30efa29a50&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/919100/919096/ed62594a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn San Diego Old Town/SeaWorld Area Old Town San Diego - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Diego-Hotels-Best-Western-Plus-Hacienda-Hotel-Old-Town.h26922.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Diego-Hotels-Best-Western-Plus-Hacienda-Hotel-Old-Town.h26922.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.75340%2C-117.19440&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zSkfmq8HwsEcsoz4lgB6MivfM1w=) 4041 Harney St, San Diego, CA, 92110 #### What's nearby - Mormon Battalion Historic Site \- 1 min walk \- 0.0 km - Heritage Park \- 1 min walk \- 0.1 km - Whaley House Museum \- 3 min walk \- 0.3 km - Presidio Park \- 3 min walk \- 0.3 km - Old Town San Diego State Park \- 7 min walk \- 0.6 km #### Getting around - Morena - Linda Vista Station - 2 min drive - Old Town Transit Center - 8 min walk - San Diego Intl. Airport (SAN) - 15 min drive #### Restaurants - ‪Cafe Coyote - ‬2 min walk - ‪Old Town Mexican Cafe - ‬2 min walk - ‪Miguel's Cocina - ‬2 min walk - ‪Old Town Saloon - ‬1 min walk - ‪Cousin's Candy Shop - ‬4 min walk ## About this property ### Best Western Plus Hacienda Hotel Old Town Hotel near Old Town San Diego State Park Take advantage of a free roundtrip airport shuttle, dry cleaning/laundry services, and a fireplace in the lobby at Best Western Plus Hacienda Hotel Old Town. For some rest and relaxation, visit the hot tub. The on-site Mexican cuisine restaurant, Old Town Tequila Factory, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a gym. You'll also find perks like: - An outdoor pool along with sun loungers - Buffet breakfast (surcharge), a free cruise shuttle, and self parking (surcharge) - ATM/banking services, multilingual staff, and a computer station - Wedding services, outdoor furniture, and a vending machine - Guest reviews say great things about the helpful staff and location Room features All 197 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with shower/tub combinations and free toiletries - Wardrobes/closets, mini fridges, and microwaves ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/11200/11116/8a4a25da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Old Town Old Town San Diego - Pool - Hot tub - Pet friendly - Free WiFi 8.6 Excellent 1,002 reviews CA $164 CA $189 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=11116&PinnedHotelID=11116&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/920000/919100/919096/ed62594a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn San Diego Old Town/SeaWorld Area Old Town San Diego - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 1,297 reviews CA $168 CA $193 total includes taxes & fees Jan 5 - 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Free roundtrip airport shuttle from 6:30 AM to 10:00 PM - Free train station pick-up and drop-off shuttle from 6:30 AM to 10:00 PM - Train station shuttle at scheduled times - Free cruise terminal shuttle - Self parking on site (USD 25 per day; includes in/out privileges) - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: USD 12.95 for adults and USD 8.95 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Old Town Tequila Factory ### Things to do - Gym - Hot tub - Outdoor pool ### Family friendly - In-room crib - In-room microwave - Mini-fridge - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Guidebooks - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (weekly) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 3,003 square feet of conference space - Business center - Computer station - Meeting rooms ### Outdoors - Barbecue grill - Outdoor furniture - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible train station shuttle - Elevator - Pool hoist on site - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 8 buildings - Banquet hall - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 40-inch flat-screen TV - Pay movies ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Mini-fridge ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Free local calls - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 2:00 AM Late check-in subject to availability ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the cruise terminal, airport, and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation An adult age 18 or older must assume all liability for the booking Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 25.0 per stay Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 12.95 for adults and USD 8.95 for children - Self parking fee: USD 25 per day (in/out privileges) - Rollaway bed fee: USD 25.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Best Western Hacienda Hotel Old Town Best Western Old Town Hacienda Best Western Plus Hacienda Best Western Plus Hacienda Hotel Best Western Plus Hacienda Hotel Old Town Best Western Plus Hacienda Old Town Hacienda Best Western Hacienda Old Town Hotel Best Western Old Town Old Town Best Western Hacienda Best Western Hacienda Hotel Old Town San Diego ## Frequently asked questions ### Does Best Western Plus Hacienda Hotel Old Town have a pool? ### How much does it cost to stay at Best Western Plus Hacienda Hotel Old Town? ### Is Best Western Plus Hacienda Hotel Old Town pet-friendly? ### How much is parking? ### What time is check-in at Best Western Plus Hacienda Hotel Old Town? ### What time is check-out at Best Western Plus Hacienda Hotel Old Town? ### Does Best Western Plus Hacienda Hotel Old Town provide a shuttle to the airport? ### Where is Best Western Plus Hacienda Hotel Old Town located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Plus Hacienda Hotel Old Town Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 10 Location ### 8.8 Staff & service ### 8.2 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 1,048 8 - Good 388 6 - Okay 229 4 - Poor 110 2 - Terrible 85 ## Reviews ### 10/10 Excellent #### Kathleen Nov 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location, courteous staff, great airport shuttle, delicious on-site restaurant. ##### Kathleen Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Amy Dec 10, 2025 Liked: Staff & service, amenities, property conditions & facilities Airport shuttle was convenient ##### Amy Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Rhonda Nov 8, 2025 Very clean staff is very friendly and kind. Great place to stay ##### Rhonda Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Jeff Dec 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was great. The shuttle driver Joe was extremely nice and we had a few great conversation a on the way to the hotel and again the next morning going back to the airport. I would for sure stay here again. ##### Jeff Stayed 1 night in Dec 2025 ### 8/10 Good #### Kenneth Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely vintage era room ##### Kenneth Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Greg Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice rooms Staff was very professional and friendly ##### Greg Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Julia Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean rooms, friendly staff, and a great view of the city ##### Julia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Michael Oct 26, 2025 We love the service and atmosphere 😊 ##### Michael Stayed 4 nights in Oct 2025 ### 8/10 Good #### Jason Nov 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and quiet ![](https://a.travel-assets.com/ugc/hotel-reviews/435dcb00-5f37-4dc8-8b9a-fd0348cbb13a-1762964659488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f2afb5c9-3c86-40db-b86d-0e8bcb52503c-1762964666934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jason Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Nicholas Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room, staff was super friendly and attentive. ##### Nicholas Stayed 1 night in Sep 2025 ### 8/10 Good #### Jessica Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities kid friendly, great food. ##### Jessica Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Tamar Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stay was great staff was amazing ##### Tamar Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Denise Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to restaurants and shops. Restaurant on site as well. ##### Denise Stayed 2 nights in Oct 2025 ### 8/10 Good #### Stephanie Sep 13, 2025 Liked: Staff & service Over all great location! ##### Stephanie Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jennifer Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very clean, friendly staff and very prompt housekeeping. ##### Jennifer Stayed 3 nights in Sep 2025 ### 8/10 Good #### Joy Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property, great location. ##### Joy Stayed 3 nights in Aug 2025 ### 8/10 Good #### Jaime Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Clean room and bathroom, a/c kept room cool, all staff were friendly ##### Jaime Stayed 1 night in Aug 2025 ### 10/10 Excellent #### jessica Nov 4, 2025 Room was comfortable . Only thing missing was a trash can . And would have lik ##### jessica Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Beverly K Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect spot in Old Town. Staff was super nice ##### Beverly K Stayed 1 night in Sep 2025 ### 8/10 Good #### Rosa Lorena Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel and staff were great. The restaurant at the hotel, not so much. The food was mediocre but the waiter left a lot to be desired. ##### Rosa Lorena Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Susan Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every single thing has been amazing. Ricky, the airport shuttle driver was so friendly and helpful, the woman at the check in desk was professional, friendly, and beyond accommodating, the hotel and the grounds are gorgeous and close to everything. This place was a great find! ![Right outside my room in Building 6.](https://a.travel-assets.com/ugc/hotel-reviews/6164e2cb-233f-4c38-b424-dcbafb4df59d-1759292135907.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### kane Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very excellent and restful ##### kane Stayed 1 night in Aug 2025 ### 6/10 Okay #### Rafael Sep 29, 2025 Liked: Cleanliness, staff & service, amenities Room was very old and very sketch but great location ##### Rafael Stayed 1 night in Sep 2025 ### 8/10 Good #### Vanessa Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed for an overnight stay in Old Town. Room was spacious and clean and the beds were comfortable. Room is a bit dated but entire property has a unique charm to it. Plenty of shopping and things to see within feet of the property. Kids enjoyed the heated pool and jacuzzi. ##### Vanessa Stayed 1 night in Sep 2025 ### 8/10 Good #### Zack Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a wonderful stay with my family. Will be staying there again. ##### Zack Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Embassy Suites by Hilton San Diego Bay Downtown](https://www.expedia.ca/San-Diego-Hotels-Embassy-Suites-By-Hilton-San-Diego-Bay-Downtown.h5328.Hotel-Information) > > [Hampton Inn San Diego-Downtown](https://www.expedia.ca/San-Diego-Hotels-Hampton-Inn-San-Diego-Downtown.h551889.Hotel-Information) > > [Omni San Diego Hotel at the Ballpark](https://www.expedia.ca/San-Diego-Hotels-Omni-San-Diego-Hotel.h982408.Hotel-Information) > > [Wyndham San Diego Bayside](https://www.expedia.ca/San-Diego-Hotels-Wyndham-San-Diego-Bayside.h11177.Hotel-Information) > > [InterContinental San Diego by IHG](https://www.expedia.ca/San-Diego-Hotels-InterContinental-San-Diego.h26984236.Hotel-Information) > > [Bahia Resort Hotel](https://www.expedia.ca/San-Diego-Hotels-Bahia-Resort-Hotel.h18241.Hotel-Information) > > [Town and Country San Diego](https://www.expedia.ca/San-Diego-Hotels-Town-And-Country-San-Diego.h21394.Hotel-Information) > > [Catamaran Resort and Spa](https://www.expedia.ca/San-Diego-Hotels-Catamaran-Resort-And-Spa.h24669.Hotel-Information) > > [Fairmont Grand Del Mar](https://www.expedia.ca/San-Diego-Hotels-Fairmont-Grand-Del-Mar.h1779742.Hotel-Information) > > [Manchester Grand Hyatt San Diego](https://www.expedia.ca/San-Diego-Hotels-Manchester-Grand-Hyatt-San-Diego.h12073.Hotel-Information) > > [Hard Rock Hotel San Diego](https://www.expedia.ca/San-Diego-Hotels-Hard-Rock-Hotel-San-Diego.h1731557.Hotel-Information) > > [Pendry San Diego](https://www.expedia.ca/San-Diego-Hotels-Pendry-San-Diego.h16298963.Hotel-Information) > > [Keating Hotel](https://www.expedia.ca/San-Diego-Hotels-Keating-Hotel.h1544039.Hotel-Information) > > [Marriott Marquis San Diego Marina](https://www.expedia.ca/San-Diego-Hotels-Marriott-Marquis-San-Diego-Marina.h24394.Hotel-Information) > > [Sheraton San Diego Resort](https://www.expedia.ca/San-Diego-Hotels-Sheraton-San-Diego-Hotel-And-Marina.h11109.Hotel-Information) > > [The Wayfarer San Diego](https://www.expedia.ca/San-Diego-Hotels-The-Wayfarer-San-Diego.h15555.Hotel-Information) > > [The Westin San Diego Bayview](https://www.expedia.ca/San-Diego-Hotels-The-Westin-San-Diego-Downtown.h27516.Hotel-Information) > > [The Sofia Hotel](https://www.expedia.ca/San-Diego-Hotels-The-Sofia-Hotel.h1573807.Hotel-Information) > > [The US Grant, a Luxury Collection Hotel, San Diego](https://www.expedia.ca/San-Diego-Hotels-THE-US-GRANT.h10802.Hotel-Information) > > [Hilton San Diego Bayfront](https://www.expedia.ca/San-Diego-Hotels-Hilton-San-Diego-Bayfront.h1871645.Hotel-Information) > > [Best Western Yacht Harbor Hotel](https://www.expedia.ca/San-Diego-Hotels-Best-Western-Yacht-Harbor-Hotel.h21527.Hotel-Information) > > [Wyndham Garden San Diego Near SeaWorld](https://www.expedia.ca/San-Diego-Hotels-Wyndham-Garden-San-Diego-Near-SeaWorld.h40962.Hotel-Information) > > [Kona Kai San Diego](https://www.expedia.ca/San-Diego-Hotels-Kona-Kai-San-Diego.h28118.Hotel-Information) > > [Best Western Plus Bayside Inn](https://www.expedia.ca/San-Diego-Hotels-Best-Western-Plus-Bayside-Inn.h5597.Hotel-Information) > > [Homewood Suites by Hilton San Diego Downtown/Bayside](https://www.expedia.ca/San-Diego-Hotels-Homewood-Suites-By-Hilton-San-Diego-DowntownBayside.h13155016.Hotel-Information) > > [Pacific Terrace Hotel](https://www.expedia.ca/San-Diego-Hotels-Pacific-Terrace-Hotel.h11528.Hotel-Information) > > [Holiday Inn Express San Diego Downtown by IHG](https://www.expedia.ca/San-Diego-Hotels-Holiday-Inn-Express-San-Diego-Downtown.h40681.Hotel-Information) > > [Margaritaville Hotel San Diego Gaslamp Quarter](https://www.expedia.ca/San-Diego-Hotels-Solamar-San-Diego.h1117693.Hotel-Information) > > [Best Western Plus Island Palms Hotel & Marina](https://www.expedia.ca/San-Diego-Hotels-Best-Western-Plus-Island-Palms-Hotel-Marina.h9660.Hotel-Information)