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Hotel Sombra del Agua

3.5 star property
Comfortable Colonial hotel, walk to San Cristóbal de las Casas Cathedral
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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Sombra del Agua

Exterior
Interior
View from property
Superior Room, 2 Double Beds
Restaurant
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Check out the area

Map
Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200
  • Popular LocationSan Cristóbal de las Casas Cathedral3 min walk
  • Popular LocationPlaza 31 de Marzo4 min walk
  • Popular LocationSanto Domingo Handicraft Market8 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)72 min drive
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Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Egyptian cotton linens
Hair dryer
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Heating
Free cribs/infant beds
Smart TV
Premium bedding
Egyptian cotton linens
Hair dryer
2 bathrooms
  • Sleeps 4
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Egyptian cotton linens
Hair dryer
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Egyptian cotton linens
Hair dryer
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Egyptian cotton linens
Hair dryer
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Suite, 2 Queen Beds

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed

Highlights

Individually furnished
Heating
Smart TV
Premium bedding
Separate bedroom
Egyptian cotton linens
Hair dryer
Cable channels
  • Sleeps 2
  • 1 King Bed

Similar properties

Walk to Santo Domingo Handicraft Market

Interior

Hotel Plaza Magnolias

Zona Centro
Parking included
Free WiFi
Restaurant
Breakfast available
8.6 out of 10, Excellent, (529)
The price is CA $80
CA $96 total
includes taxes & fees
Jun 14 - Jun 15
Hotel Plaza Magnolias

About the area

San Cristóbal de las Casas

Located in San Cristóbal de las Casas, Hotel Sombra del Agua is in the city center. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Mesoamerican Museum of Jade and Regional Costume Museum are cultural highlights.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk
  • San Cristóbal de las Casas Cathedral - 3 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Santo Domingo Handicraft Market - 8 min walk
  • Na Bolom Cultural Museum - 13 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • El Mezcalito - 1 min walk
  • Café Bar Revolucion - 1 min walk
  • El Fogon de Jovel - 1 min walk
  • Baruva Food&Drinks - 2 min walk
  • Tarumba Restaurant

About this property

Hotel Sombra del Agua

Hotel located in Zona Centro
Close to San Cristóbal de las Casas Cathedral, Hotel Sombra del Agua provides a garden, a fireplace in the lobby, and a bar. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a conference center and a spa tub.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and luggage storage
  • A 24-hour front desk, smoke-free premises, and 1 meeting room
  • Guest reviews speak highly of the helpful staff and location
Room features
All 78 individually furnished rooms boast thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Smart TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 180 to 220 for adults and MXN 120 to 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1907
  • Colonial architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 180–220 for adults, and MXN 120–150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Holiday Inn San Cristobal-Espanol
Holiday Inn San Cristobal-Espanol Hotel
Holiday Inn San Cristobal-Espanol San Cristobal De Las Casas
Hotel Sombra del Agua Hotel
Hotel Sombra del Agua San Cristóbal de las Casas
Hotel Sombra del Agua Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Sombra del Agua pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Sombra del Agua?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Hotel Sombra del Agua on May 17, 2024 start from CA $93.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sombra del Agua?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Sombra del Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sombra del Agua?

Check-out is at noon.

Where is Hotel Sombra del Agua located?

Located in Zona Centro, this spa hotel is steps from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Museo de San Cristóbal and Church of San Nicolás are also within 5 minutes.

Hotel Sombra del Agua Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 947 reviews" "
Rating 8 - Good. 210 out of 947 reviews" "
Rating 6 - Okay. 59 out of 947 reviews" "
Rating 4 - Poor. 11 out of 947 reviews" "
Rating 2 - Terrible. 11 out of 947 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cercano a todo que es el Centro de San Cristóbal
Stayed 4 nights in Mar 2024

10/10 Excellent

uday, Burien

Liked: Staff & service, amenities, property conditions & facilities
Stop looking if this is in your budget. Excellent hotel. Clean and large rooms.they arranged for a tour which started at 4 am and dropped me to Palanque. On the heart of the city.
Stayed 1 night in Mar 2024

10/10 Excellent

Alicia

Stayed 5 nights in Mar 2024

8/10 Good

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was under construction while we were there so we had to go elsewhere but there were tons of restaurants around . The staff were fantastic in all areas of help.
Stayed 4 nights in Feb 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, large room, air conditioning/heating available, clean, good service. It is walking distance to the pedestrian streets, downtown plaza, lots of restaurants and shopping around. Nice restaurant on site.
Stayed 7 nights in Jan 2024

6/10 Okay

Iliana Jaime, Fresno

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The lobby area and patio was nice visibly, but their restaurant food wasn’t good. I stayed 4 nights and they never had Mexican bread (pan dulce) to accompany your coffee. I and my husband got really sick with a fever, chills, and food poisoning. I went to the front desk and told them and they replied that everyone gets sick when they visit that town. I had to go look for a pharmacy as they were very unhelpful and offered no support. Their concern was only to know if we ate elsewhere to blame the other restaurants. All their food is extremely condimented and everything has a sauce. I wasn’t impressed at all. The city is overrated. It dirty and most of the city has graffiti on all their homes. It didn’t feel safe at all.
Stayed 4 nights in Jan 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Archibaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Centric and affordable, it's restaurant is run by an award winning chef, near the pedestrian zone. Cons: you can hear your neighbors.

10/10 Excellent

Teresa, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff made are arrival so easy. Our room was immaculate! From the elevator ride up to our suite, to the decor, and the private balcony? I will stay here every visit!
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

General hotel information

Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5