[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Guadalupe by Inmense Hotel in San Cristóbal de las Casas with spa services ![Exterior](https://images.trvl-media.com/lodging/8000000/7460000/7451700/7451611/01763396.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room](https://images.trvl-media.com/lodging/8000000/7460000/7451700/7451611/eb2e2f7a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/8000000/7460000/7451700/7451611/326c3de6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room](https://images.trvl-media.com/lodging/8000000/7460000/7451700/7451611/646918fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite | Bathroom sink](https://images.trvl-media.com/lodging/8000000/7460000/7451700/7451611/4b160ab6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Guadalupe by Inmense, in De Guadalupe's historic center, offers a peaceful sanctuary near San Cristóbal de las Casas Cathedral. Enjoy the library, spa massages, and free in-room WiFi. Multilingual staff enhance the blend of comfort and local culture. 8.0 Very good ## Popular amenities - Spa - Parking available - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=7451611&PinnedHotelID=7451611&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=7451611&PinnedHotelID=7451611&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=7451611&PinnedHotelID=7451611&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=7451611&PinnedHotelID=7451611&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=7451611&PinnedHotelID=7451611&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=7451611&PinnedHotelID=7451611&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=7451611&PinnedHotelID=7451611&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=7451611&PinnedHotelID=7451611&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Room](https://images.trvl-media.com/lodging/8000000/7460000/7451700/7451611/23512748.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Flat-screen TV Down duvet Designer toiletries Digital channels Daily housekeeping In-room safe - 215 sq ft - Sleeps 4 - 2 Double Beds OR 1 Double Bed ![Junior Suite](https://images.trvl-media.com/lodging/8000000/7460000/7451700/7451611/fa575160.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Flat-screen TV Down duvet Designer toiletries Private bathroom Digital channels Daily housekeeping In-room safe - 215 sq ft - Sleeps 4 - 1 King Bed OR 1 Queen Bed ![Suite (Master)](https://images.trvl-media.com/lodging/8000000/7460000/7451700/7451611/cb23bc21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Master) ### Highlights Flat-screen TV Digital channels Daily housekeeping In-room safe - 215 sq ft - Sleeps 4 - 1 King Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Grand-Guadalupe-By-Inmense.h7451611.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Cristobal-De-Las-Casas-Hotels-Grand-Guadalupe-By-Inmense.h7451611.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.73818%2C-92.62649&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=F4lHeYSRREi4YsuIYVE2ocS0rpk=) Real de Guadalupe No. 172, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230 #### What's nearby - Guadalupe Church - 2 min walk - 0.2 km - Na Bolom Cultural Museum - 8 min walk - 0.7 km - San Cristóbal de las Casas Cathedral - 15 min walk - 1.3 km - Santo Domingo Handicraft Market - 16 min walk - 1.4 km - Ciudad Cuauhtemoc - 4 min drive - 2.2 km #### Getting around - Angel Albino Corzo Intl Airport (TGZ) - 79 min drive #### Restaurants - ‪Cerveceria Naufragio - ‬4 min walk - ‪Yoi! sushi - ‬2 min walk - ‪La Casa De Willy - ‬6 min walk - ‪Café "Semilla Abundante - ‬1 min walk - ‪Hamburguesas "El Taison - ‬4 min walk ## About this property ### Grand Guadalupe by Inmense Hotel located in Barrio de Guadalupe Grand Guadalupe by Inmense provides a library and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. Additional perks include: - Self parking (surcharge), concierge services, and smoke-free premises - Multilingual staff and tour/ticket assistance Room features All guestrooms at Grand Guadalupe by Inmense boast comforts such as free WiFi and safes. Other conveniences in all rooms include: - 32-inch flat-screen TVs with digital channels - Daily housekeeping and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/32000000/31100000/31099500/31099406/b5c7ff11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa de Familia de San Cristobal Barrio de La Merced - Parking included - Free WiFi - Restaurant - Breakfast available 9.6 Exceptional 198 reviews CA $88 CA $104 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=31099406&PinnedHotelID=31099406&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/17000000/16460000/16453300/16453232/ffe95211.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Parador Margarita Santa Lucía - Parking included - Free WiFi - Restaurant - Breakfast available 9.0 Wonderful 139 reviews CA $68 CA $81 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=16453232&PinnedHotelID=16453232&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/11000000/10230000/10228300/10228223/9cfdc415.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Maria Zona Centro - Free WiFi - Restaurant - Breakfast available - Housekeeping 9.4 Exceptional 293 reviews CA $69 CA $81 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=10228223&PinnedHotelID=10228223&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/3000000/2200000/2191800/2191743/073b0b45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Don Juan San Cristóbal de las Casas - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 436 reviews CA $30 CA $36 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2191743&PinnedHotelID=2191743&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (MXN 200 per day) ### Things to do - Library ### Conveniences - Limited-hour front desk ### Guest services - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### More - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Self parking fee: MXN 200 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Casa de Guadalupe Hotel Casa Guadalupe Grand Guadalupe by Inmense Hotel Grand Guadalupe by Inmense San Cristóbal de las Casas Grand Guadalupe by Inmense Hotel San Cristóbal de las Casas ## Frequently asked questions ### Is Grand Guadalupe by Inmense pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Guadalupe by Inmense? > Self parking is available for MXN 200 per day. ### What time is check-in at Grand Guadalupe by Inmense? > Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Grand Guadalupe by Inmense? > Check-out is at noon. ### Where is Grand Guadalupe by Inmense located? > Located in Barrio de Guadalupe, this hotel is within a 10-minute walk of Guadalupe Church and Na Bolom Cultural Museum. Foro Cultural Kinoki and Café Museo Café are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Guadalupe by Inmense Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 6.0 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 35 8 - Good 15 6 - Okay 8 4 - Poor 3 2 - Terrible 8 ### 2/10 Terrible #### leonel Enrique López Dec 20, 2021 Disliked: Cleanliness, amenities, property conditions & facilities No respetan la reservación previa, no les importa que exijas el cambio. Pagué por una suite y me estaban dando un cuarto chico, nada qué ver con lo solicitado. Nunca dio la cara el gerente. La habitación de arriba, sin energía eléctrica, sin servicio a las habitaciones, sin restaurante y sin estacionamiento. ##### leonel Enrique López Stayed 1 night in Oct 2021 ### 6/10 Okay #### Sarai Sep 27, 2021 Liked: Staff & service #### Decepcionada Para empezar no tenía servicios de spa, no había restaurante abierto del hotel, la calefacción se hecho a perder, no servía el telefono. El hotel muy bonito pero de nada sirve lo bonito si no tiene ciertos servicios. ##### Sarai Stayed 4 nights in Sep 2021 ### 6/10 Okay #### Susana Sep 25, 2021 Liked: Staff & service Disliked: Property conditions & facilities #### Limpieza en baños Fue bonita solo que la puerta del baño no cerraba, la habitación olía mucho a humedad y el baño, la pared de la regadera tiene hongos. ##### Susana Stayed 1 night in Sep 2021 ### 8/10 Good #### Mariela Sep 19, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was nice rooms were great and it was close to the Guadalupe basilica ##### Mariela Stayed 1 night in Sep 2021 ### 6/10 Okay #### Verified traveller Aug 8, 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Mini halte à San Cristobal Petit halte dans cet hôtel. Très accueillant et propre. Le wifi ne fonctionnait pas dans nos chambres mais. Nous avions une sorte de petit salon juste devant nos chambre où nous avions le wifi. Pas de petit déjeuner à l’hôtel mais bcp de commerce à proximité le propose ##### Verified traveller Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Verified traveller Jul 1, 2021 Disliked: Staff & service, amenities, property conditions & facilities No cuenta con estacionamiento, ni restaurant y lo peor pagas por tener una habitación y no te abren cuando quieres llegar a dormir yo y otros huéspedes nos quedamos afuera esperando, tuve que gestionar estancia en otro lugar, solo me sirvió para ir al baño antes de ir a cenar, q bien lo puedo hacer en una gasolinera en lugar de pagar por una habitación, fatal servicio! NO VAYAN! ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### Nestor May 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nestor Stayed 1 night in May 2021 ### 2/10 Terrible #### Verified traveller Apr 5, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Fue muy complicado realizar el check in ##### Verified traveller Stayed 1 night in Apr 2021 ### 10/10 Excellent #### José Enrique Apr 3, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un excelente hotel Un hotel al que siempre regresamos, la atención del personal es excelente asi como las instalaciones y su ubicación, simplemente nos encanta ##### José Enrique Stayed 1 night in Apr 2021 ### 10/10 Excellent #### Jorge Mar 13, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jorge Stayed 4 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller Jan 14, 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### NADA AGRADABLE El hotel esta bonito, limpio, la atención del personal buena, peroooooooo los cuartos tienen un olor a guardado, viejo muy desagradable, penetrante. El colchon, las sabanas y almohadas nada suaves, no descanse y pase una noche horriblemente desagradable ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 11, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 3 nights in Jan 2020 ### 6/10 Okay #### Verified traveller Jan 3, 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service ##### Verified traveller Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Agapito Nov 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love the feel of the place Location was ideal service is excellent especially the personnel name Oscar very attentive ![](https://a.travel-assets.com/ugc/hotel-reviews/47EEDFC2DCD956526FA4BBBC793497BBB8734F501574798006665.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ADB0FC6C9648F47DC74138BF322068BF0713D201574798010204.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2F8BC4E4B0B33BFDFE37AEFF5C769E13BF3A3D5E1574798001321.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58A20585CCE91BE2B27B4A5AA9ADE68CE52AC8BA1574798000795.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Agapito Stayed 1 night in Nov 2019 ### 4/10 Poor #### Verified traveller Nov 21, 2019 Disliked: Staff & service, amenities, property conditions & facilities No tienen estacionamiento, si lo requieres tienes que pagar una cuota extraordinaria. Después de registrarme, proceso que duró como veinte minutos, salí del hotel y cuando regresé, aproximadamente a la 1 de la madrugada, tuve que esperar cuarenta minutos porque el timbre no servía, además de que tuve que marcar por teléfono a la recepción y tocar con fuerza la puerta. El cuarto de baño se moja todo porque la regadera no tiene puerta, la habitación huele a humedad, las sábanas también. No tienen más que dos empleados y creo que no se dan abasto. Al otro día me fueron a pedir la habitación y aunque solicite un late check out porque tengo expedia premium me lo negaron y me dijeron que debía salir a la 1 p.m. que si me pasaba aunque fuera un minuto me iban a cobrar medio día. Los muebles son viejos y como remanufacturados. Es un servicio de motel. Está lejos del centro. ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller Oct 12, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super confortable, recomendado para una estancia relajada. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Estela Sep 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Increíble servicio del hotel Lo que más me llamó la atención, fue el extraordinario servicio y actitud de cada una de las personas del hotel. ##### Estela Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller Aug 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel está muy bonito las habitaciones muy amplias ##### Verified traveller Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 17, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente volvería sin duda! Recomendadisimo... ubicación, comodidad y excelentes alimentos ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Joel Aug 1, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Joel Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Joshua Jul 29, 2019 Liked: Cleanliness, staff & service #### Mala relación calidad-precio. La entrada del hotel es muy bonita, y de día es una zona agradable, sin embargo, de noche está muy alejada del centro y es oscura. El baño tenía un olor terrible y en general la habiación no era nada cómoda. Como punto a favor, tienen un pequeño bar a la entrada que es muy agradable, pero no compensa lo caro que es. ##### Joshua Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Cesar, San Diego Jul 7, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the stuff were excellent . Specially the kitchen staff and front desk were amazing z ##### Cesar Stayed 5 nights in Jun 2019 ### 8/10 Good #### Verified traveller Jun 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The manager at Grand Guadalupe transferred us to Las Escaleras, another hotel by Inmense. It was an amazing place...beautiful and right near the center of town. ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller Jun 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful, clean and comfortable. The staff is amazing. Evelyn and Oscar make you feel at home. They are wonderfully hospitable with great personalities and smiles. The rooms have everything you need. Toiletries are of great quality. Beds are comfortable. The breakfast is delicious beyond words... just can’t say enough of Grand Guadalupe! If you’re staying in San Cristóbal this is most definitely the bestest. ##### Verified traveller Stayed 2 nights in May 2019 ### 6/10 Okay #### Verified traveller Mar 11, 2019 Liked: Staff & service Estaba normal de calidad precio El personal nos atendio bien pero el hotel no es de calidad hotel boutique ##### Verified traveller Stayed 4 nights in Mar 2019