[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kumara Serenoa by Lopesan Hotels Three sparkling pools invite sun-seekers to relax while evening concerts create memorable nights at this welcoming retreat in the Canary Islands ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/7cb133ea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/37fb4145.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/d5067415.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/4fca61ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sundeck](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/64069157.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Maspalomas, Kumara Serenoa by Lopesan Hotels offers a unique vacation experience. Enjoy concerts, live entertainment, breakfast at Palmera Buffet, or relax at three outdoor pools with sun loungers. Free WiFi and attentive staff enhance your stay. 9.0 Wonderful ## Popular amenities - - Housekeeping - All-inclusive - Breakfast included - Bar - Room service ## Room options ### Check availability for these dates Tonight [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2774449&PinnedHotelID=2774449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2774449&PinnedHotelID=2774449&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 18 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2774449&PinnedHotelID=2774449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2774449&PinnedHotelID=2774449&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2774449&PinnedHotelID=2774449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2774449&PinnedHotelID=2774449&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2774449&PinnedHotelID=2774449&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2774449&PinnedHotelID=2774449&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/37fb4145.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Terrace, Pool View 8.8 Excellent 16 reviews ### Highlights Deck/patio Air conditioning Free cribs/infant beds TV Pillow menu Renovated in 2020 Blackout drapes/curtains Separate bedroom - 291 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/40e231c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Terrace, Pool View 8.8 Excellent 18 reviews ### Highlights Deck/patio Air conditioning Free cribs/infant beds TV Pillow menu Renovated in 2020 Blackout drapes/curtains Separate bedroom - 301 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Family Double Room, Terrace, Pool View](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/27381e04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, Terrace, Pool View ### Highlights Deck/patio Air conditioning Free rollaway/extra beds Free cribs/infant beds TV Pillow menu Renovated in 2020 Blackout drapes/curtains - 388 sq ft - Sleeps 4 - 2 Twin Beds and 1 Twin Sofa Bed ![Junior Suite, Terrace (Adults Only +18)](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/dab16135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Terrace (Adults Only +18) 9.6 Exceptional 5 reviews ### Highlights Deck/patio Air conditioning TV Pillow menu Renovated in 2020 Blackout drapes/curtains Separate bedroom Hair dryer - 291 sq ft - 1 bedroom - Golf view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Suite, Terrace (Adults Only +18)](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/3cbeef0d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Terrace (Adults Only +18) 10.0 Exceptional 1 review ### Highlights Deck/patio Air conditioning TV Pillow menu Renovated in 2020 Blackout drapes/curtains Separate bedroom Hair dryer - 301 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds and 1 Double Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/26b43b14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Terrace 9.6 Exceptional 4 reviews ### Highlights Deck/patio Air conditioning Free cribs/infant beds TV Pillow menu Renovated in 2020 Blackout drapes/curtains Separate bedroom - 291 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2780000/2774500/2774449/9c9fe174.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Terrace, Pool View 10.0 Exceptional 3 reviews ### Highlights Deck/patio Air conditioning Free cribs/infant beds TV Pillow menu Renovated in 2020 Blackout drapes/curtains Separate bedroom - 291 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Bartolome-De-Tirajana-Hotels-Kumara-Serenoa-By-Lopesan-Hotels.h2774449.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Bartolome-De-Tirajana-Hotels-Kumara-Serenoa-By-Lopesan-Hotels.h2774449.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C27.75100%2C-15.58321&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=g2mIT1EGmzErZubfZ1meodpA534=) Touroperador fritidsresor 4, San Bartolomé de Tirajana, Gran Canaria, 35100 #### What's nearby - Maspalomas Golf Course - 13 min walk - 1.2 km - Maspalomas Dunes - 19 min walk - 1.6 km - Yumbo Shopping Center - 5 min drive - 0.8 km - English Beach - 7 min drive - 1.9 km - Maspalomas Lighthouse - 10 min drive - 3.4 km #### Getting around - Gran Canaria Airport (LPA) - 29 min drive #### Restaurants - ‪Pepe Chiringo - ‬1 min drive - ‪Que Pasa Tío? - ‬2 min drive - ‪Al Circo Restaurante Italiano - ‬1 min drive - ‪El Poncho - ‬1 min drive - ‪Good Vibes Cocktail Bar & Restaurant - ‬1 min drive ## About this property ### Kumara Serenoa by Lopesan Hotels Upscale eco-certified hotel remodeled in 2020 and located near Maspalomas Dunes Located close to Yumbo Shopping Center, Kumara Serenoa by Lopesan Hotels provides a free breakfast buffet, a poolside bar, and concerts and live shows. The on-site restaurant, Palmera Buffet, offers breakfast, lunch, and dinner. In addition to a terrace and a garden, guests can connect to free in-room WiFi. You'll also find perks like: - 3 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking - A front-desk safe, a 24-hour front desk, and smoke-free premises - Tour/ticket assistance, luggage storage, and outdoor furniture - Guest reviews speak highly of the helpful staff Room features All 144 rooms have comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Rainfall showers, free toiletries, and hair dryers - 42-inch TVs with satellite channels - Decks/patios, daily housekeeping, and desks ### All-inclusive details All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations Eco-Certified Property This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/2000000/1110000/1102800/1102727/23716702.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lopesan Villa del Conde Resort & Thalasso Maspalomas - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 992 reviews CA $443 CA $474 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1102727&PinnedHotelID=1102727&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/700000/695900/695846/b1d50f38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lopesan Costa Meloneras Resort & Spa Maspalomas - 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Oct 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=71038886&PinnedHotelID=71038886&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Street parking available - Free self parking on site ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:30 AM - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Palmera Buffet ### Things to do - 3 outdoor pools - Children's pool - Concerts/live shows - Gym - Playground ### Family friendly - 3 outdoor pools - Children's pool - Laundry facilities - Lifeguards on site - Living room - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - In a national park - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Accessibility - No elevator ### More - 1 floor - Built in 1988 - Lifeguards - Renovated entire property - June 2020 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch TV with satellite channels ### Food and drink - Espresso maker - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Laptop workspace - Laptop-compatible safe - Living room - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation A car is recommended for transportation to and from this property ### Property is also known as Bungalows Dunabeach Property San Bartolome de Tirajana Duna Beach Hotel Duna Beach Hotel Maspalomas Duna Beach Maspalomas Duna Beach Apartments Hotel Maspalomas Duna Beach Apartments Maspalomas, Gran Canaria Duna Beach Bungalows Bungalows Dunabeach Hotel Maspalomas Bungalows Dunabeach Hotel Bungalows Dunabeach Maspalomas Bungalows Dunabeach Bungalows Dunabeach Property Bungalows Dunabeach San Bartolome de Tirajana Dunabeach Kumara Serenoa by Lopesan Hotels Hotel Kumara Serenoa by Lopesan Hotels San Bartolomé de Tirajana Kumara Serenoa by Lopesan Hotels Hotel San Bartolomé de Tirajana ## Frequently asked questions ### Does Kumara Serenoa by Lopesan Hotels have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at Kumara Serenoa by Lopesan Hotels? > As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Kumara Serenoa by Lopesan Hotels on Oct 31, 2025 start from CA $308.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/San-Bartolome-De-Tirajana-Hotels-Kumara-Serenoa-By-Lopesan-Hotels.h2774449.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Kumara Serenoa by Lopesan Hotels pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Kumara Serenoa by Lopesan Hotels? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Kumara Serenoa by Lopesan Hotels? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Kumara Serenoa by Lopesan Hotels? > Check-out is at noon. ### Are there all-inclusive benefits at Kumara Serenoa by Lopesan Hotels? > Some rate plans available at this property are all-inclusive. ### Where is Kumara Serenoa by Lopesan Hotels located? > Located in Maspalomas, this eco-certified hotel is 0.7 mi (1.1 km) from Maspalomas Botanical Garden and within 3 mi (5 km) of Yumbo Shopping Center and Maspalomas Dunes. Maspalomas Golf Course and Holiday World Maspalomas are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kumara Serenoa by Lopesan Hotels Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 167 8 - Good 93 6 - Okay 24 4 - Poor 5 2 - Terrible 2 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 9.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Ewa Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was really good from the start to finish! ##### Ewa Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Venujah Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay at Kumara. It was a great place for family; it has a shallow pool for small children as well as a small play area. The layout allowed us to stay outside our room whilst being able to watch our little one in these areas. The hotel was extremely clean. Only negative we have is food could be better for small picky eaters, by no means healthy but suggestions would include eg pizza, chicken nuggets; (there was more variety for adults). ##### Venujah Stayed 4 nights in Aug 2025 ### 8/10 Good #### Rubishaa Jun 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very secluded and all nice staff, always accommodating and letting us know all the information required for our stay. ##### Rubishaa Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Sandra Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect stay ##### Sandra Stayed 16 nights in Dec 2024 ### 8/10 Good #### Andrew Nov 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Have stayed here a few times, it’s great for a relaxing break with a nice pool ##### Andrew Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Mark Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place Lovely and peaceful. Nice rooms around a large pool which was heated in the winter. Beds are comfortable and bathrooms are lovely. Breakfast was ok, plenty of choice but can be busy. All staff were friendly and the entertainment (activities during the day and poolside and evening entertainers) were great. The only downside is the location, it’s a long walk to anywhere else or a taxi and the footpaths locally are terrible. ##### Mark Stayed 10 nights in Jan 2025 ### 10/10 Excellent #### Kristie Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place to stay I enjoyed my stay here, even though it was very short. Just to sleep before an early morning flight. I really appreciated how they assisted me in arranging a taxi to the airport the night before my flight. And, since I’d be missing the included breakfast, they packed me a bagged breakfast/lunch of donuts, a sandwich, an apple, and a bottle of water. Very kind of them and exceptional customer service. The room was also clean and comfortable. I’d stay there again and I definitely recommend it to other travelers. Thank you! ##### Kristie Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Deborah Jun 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you ##### Deborah Stayed 3 nights in Jun 2023 ### 8/10 Good #### Taneli Mar 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Holiday Nice hotel, quiet location, good and clear rooms. Excellent pool area, clean and tidy common areas, cozy, I can recommend! ##### Taneli Stayed 7 nights in Mar 2023 ### 10/10 Excellent #### Katarzyna May 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place outside noisy center! Amazing place with amazing service! ![](https://a.travel-assets.com/ugc/hotel-reviews/47C108857FE7EE069989C8200076CDACCBE91B311683197841975.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/54EAAB0F93D38736C15D4478579BB33BEBC6A7B21683197840094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Katarzyna Stayed 2 nights in May 2023 ### 10/10 Excellent #### Dragan Apr 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff. Amazing pool and overall beautiful property. ##### Dragan Stayed 5 nights in Mar 2023 ### 8/10 Good #### ian Apr 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel , location away from resort centres so need car or taxi , no amenities close by ##### ian Stayed 2 nights in Apr 2024 ### 8/10 Good #### Juan May 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Recomendable ##### Juan Stayed 1 night in May 2023 ### 10/10 Excellent #### Dhruven Aug 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5 ##### Dhruven Stayed 5 nights in Jul 2022 ### 10/10 Excellent #### Claire Mar 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very quite resort we was 20 girls on a hen do! We wasn’t being loud but two people asked us to keep noise down we was only talking around the pool in the middle of the day! Great for family’s and older people. They should provide free water in the rooms. And coffe in room is only one per person per day. ##### Claire Stayed 3 nights in Mar 2024 ### 8/10 Good #### Antonia Feb 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a lovely property but quite remote, if you want to walk to playa Del ingles it’s 40 mins as you can’t get through bu the golf club sand dunes so on the map it looks like you are really close , also no tea making facilities, only coffe machine which was disappointing ##### Antonia Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Stephen John Dec 27, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A ##### Stephen John ### 8/10 Good #### Adrianna Dec 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the hotel was lovely, breakfast was very good, staff was very friendly and kind. The lady from entertainment team was great with pilates and stretching classes. However, there were a lot of 'hidden' fees which I didn't like. You want to play ball pool - pay; want to use safety box in your room? pay. You need to iron your clothes? you need to pay for laundry service per each item you need to iron. Also, if you opt in for all inclusive a lot of drinks are not included in it. It didn't matter much for me as i'm not a drinker. Location wise - if we didn't have a car it would be tricky as the hotel is bit far from main centre. ##### Adrianna Stayed 5 nights in Dec 2024 ### 6/10 Okay #### Milos Feb 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Far from everything Hotel is really well maintained, looks completely new. Employees are nice and friendly… Pool is big and always enough sunbeds. But….. Its in middle of nowhere, nothing is nesr and impossible to ealk when it gets dark as barely have any street lights. Most guests are golfers and bikers… Bed is to short, never had a bed where my legs were hanging out, and i am regular hight…. And last the worst, every day we had a at least one cockroach… thats was really frustrating…. We wouldn’t come again or recommend!! ##### Milos Stayed 7 nights in Feb 2023 ### 6/10 Okay #### Michael Joseph Sep 15, 2022 Liked: Property conditions & facilities Disliked: Cleanliness Check in chaotic. First time I have ever been asked to fix a time on check in for breakfast, lunch and dinner. Housekeeping was not great - linen not changed for several days even when requested. Smell of drains. Area around pool dirty with old cups and straws that other customers don't place in bins. Alot of confusion around all inclusive and extra all inclusive. Kuch nicer hotels in same area for price range ##### Michael Joseph Stayed 11 nights in Sep 2022 ### 8/10 Good #### JAY Jul 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Decent place with nice pool area The hotel has a nice entrance and lobby area where you can sit and enjoy views of the rest of hotel. I got my room just after 2pm (check in time). There are lower rooms down at pool area level and upper rooms which surround the pool one level up. There is an optional secluded adults area which have same rooms and a small pool which you pay extra for if you want to be away from busy family area main pool. Junior suites were decent. Nice bedroom, small lounge with TV, and a nice spacious modern bathroom with shower. They forgot to put a coffee machine in my room. You only get water bottle on first day, rest of time you need water you've to purchase. I found the AC in room a bit weak, you don't feel it much coming out of vents. You have to put it on for sometime for the room to get to required temperature. Restaurant area has a bar near pool where you can have drinks and snacks. Service is ok... But some of the staff can't speak /understand English well enough in my view. You have to repeat yourself. Main restaurant area seating is ok, slightly small and congested compared to other hotels I have been. So you keep having to dodge people if the place is busy. Food is average in my view. Fish was terrible. Other dishes such as beef and chicken were good. Not a huge selection of deserts like other hotels. Service was friendly enough and efficient. Parking is available outside. ##### JAY Stayed 4 nights in Jul 2024 ### 2/10 Terrible #### Verified traveller Jul 22, 2022 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Broken A/C Upon arriving on our second day, we were unable to enter our room due to a difficulty with our key. We went to the front desk to receive a new key but the front desk personnel was on the phone. Waited 15 minutes to speak with him because he was unwilling to take a moment on hold and help us with our key. Then, after finally receiving our key, we entered our room to find our air conditioning not working. Called the front desk this time and he had a repair man come to our room. After taking apart the air conditioning, the repair man told us to wait 20 minutes and then call the front desk if it was still not working. After 20 minutes, it was still not working so we called the front desk. He had no solution. We decided to walk down to the front desk and request a new room. After waiting another 30 minutes to speak to him, the man at the front desk did not want to move us to another room and even suggested we were lying about the air conditioning being broken ~ which we found shocking ~ but we were eventually moved. The whole experience was unpleasant ~ and for us, unacceptable. We would not return and we would not recommend. ##### Verified traveller Stayed 4 nights in Jul 2022 ### 6/10 Okay #### Per Gunnar Sep 27, 2025 Et helt ok hotel, vanskelig å si noe mer. Da det var kun én natts overnatting ##### Per Gunnar Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Cléo Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super séjour ! Avec une belle piscine et une belle chambre nous reviendrons avec grand plaisir ! ![](https://a.travel-assets.com/ugc/hotel-reviews/22e19859-357f-42d3-9de2-08343d9f8f94-1753133341225.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/085732ed-8d99-445a-abba-e53b5ab5d740-1753133318503.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8a36f962-cfd7-4e69-b637-d49b87c3e94c-1753133339602.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5451d4be-c211-4f09-8fe1-da190f8b06ce-1753133346867.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cléo Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Paul Jun 22, 2025 ##### Paul Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Iberostar Selection Anthelia](https://www.expedia.ca/Adeje-Hotels-Iberostar-Selection-Anthelia.h1216803.Hotel-Information) > > [Hotels in Powell River](https://www.expedia.ca/Powell-River-Hotels.d4040.Travel-Guide-Hotels) > > [Hotels in Las Vegas Strip](https://www.expedia.ca/Las-Vegas-Strip-Las-Vegas-Hotels.0-n800045-0.Travel-Guide-Filter-Hotels) > > [Hotel 1898](https://www.expedia.ca/Barcelona-Hotels-Hotel-1898.h1281487.Hotel-Information) > > [Four Seasons Resort Peninsula Papagayo, Costa Rica](https://www.expedia.ca/Papagayo-Hotels-Four-Seasons-Resort-Costa-Rica.h984916.Hotel-Information) > > [Bahia Principe Sunlight Costa Adeje – All Inclusive](https://www.expedia.ca/Adeje-Hotels-Bahia-Principe-Sunlight-Costa-Adeje.h889395.Hotel-Information) > > [Iberostar Selection Sábila - Adults Only](https://www.expedia.ca/Adeje-Hotels-Iberostar-Selection-Sabila.h1903382.Hotel-Information) > > [Lake Louise Inn](https://www.expedia.ca/Lake-Louise-Hotels-Lake-Louise-Inn.h74992.Hotel-Information) > > [Days Inn by Wyndham Toronto West Mississauga](https://www.expedia.ca/Toronto-Hotels-Days-Inn-By-Wyndham-Toronto-West-Mississauga.h21171.Hotel-Information) > > [Hotels in Collingwood](https://www.expedia.ca/Collingwood-Hotels.d11938.Travel-Guide-Hotels) > > [Hard Rock Hotel Tenerife](https://www.expedia.ca/Adeje-Hotels-Hard-Rock-Hotel-Tenerife.h13089814.Hotel-Information) > > [Dreams Jardin Tropical Resort & Spa](https://www.expedia.ca/Adeje-Hotels-Jardin-Tropical-Hotel.h20905.Hotel-Information) > > [Hotel Riu Plaza Miami Beach](https://www.expedia.ca/Miami-Hotels-Hotel-Riu-Plaza-Miami-Beach.h74574.Hotel-Information) > > [Melia Jardines del Teide - Adults Only](https://www.expedia.ca/Adeje-Hotels-Melia-Jardines-Del-Teide-Adults-Only.h691355.Hotel-Information) ### Flights > [Flights from Hamilton (YHM) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yhm/yhz/hamilton-to-halifax) > > [Flights from Toronto (YYZ) to Windsor Locks (BDL)](https://www.expedia.ca/lp/flights/yyz/bdl/toronto-to-hartford) > > [Flights from Hamilton (YHM) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yhm/yyc/hamilton-to-calgary) > > [Flights from Toronto (YYZ) to London (YXU)](https://www.expedia.ca/lp/flights/yyz/yxu/toronto-to-london) > > [Flights from Toronto (YYZ) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yyz/yyj/toronto-to-victoria) > > [Flights from Ottawa (YOW) to London (LHR)](https://www.expedia.ca/lp/flights/yow/lhr/ottawa-to-london) ### Cars > [Car rentals in Halifax](https://www.expedia.ca/Car-Rentals-In-Halifax.d602873.Car-Rental-Guide) > > [Enterprise Car Rentals In St Albert](https://www.expedia.ca/Enterprise-Car-Rentals-In-St-Albert.d180150-c15.Car-Rental-Guide-Suppliers) > > [Car rentals in Fort Lauderdale](https://www.expedia.ca/Car-Rentals-In-Fort-Lauderdale-Hollywood-Intl.d5000262.Car-Rental-Guide) ### Activities > [Things to do in San Pedro](https://www.expedia.ca/Things-To-Do-In-San-Pedro.d3253.Travel-Guide-Activities) > > [Things to do in Las Vegas](https://www.expedia.ca/Things-To-Do-In-Las-Vegas.d178276.Travel-Guide-Activities) ### Packages > [Playa Dorada](https://www.expedia.ca/Playa-Dorada-Playa-Dorada.d6072767.Vacation-Attraction) ### General > [Visit Lanzarote](https://www.expedia.ca/Lanzarote.dx282) > > [Visit Vancouver](https://www.expedia.ca/Vancouver.dx178315)