Title: TownePlace Suites by Marriott San Antonio Northwest - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # TownePlace Suites by Marriott San Antonio Northwest Family-friendly hotel with free breakfast and a 24-hour fitness center ![Porch](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/cb2e2e16.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fridge, microwave, stovetop, dishwasher](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/8bdbdcb6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/59f1a7ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/9c207e2f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/3d68a469.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near USAA HQ, TownePlace Suites by Marriott San Antonio NW offers continental breakfast, a lobby fireplace, outdoor pool, 24-hour gym, business center, free WiFi, and multilingual staff. Family-friendly hotel. 8.2 Very good ## Popular amenities - - Parking available - Kitchen - Pool - Pet-friendly - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 5 - Nov. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1723234&PinnedHotelID=1723234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1723234&PinnedHotelID=1723234&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1723234&PinnedHotelID=1723234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1723234&PinnedHotelID=1723234&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1723234&PinnedHotelID=1723234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1723234&PinnedHotelID=1723234&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1723234&PinnedHotelID=1723234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1723234&PinnedHotelID=1723234&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/f505b76c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Multiple Beds, Non Smoking 8.4 Very good 40 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - 500 sq ft - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/950bbe90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking 8.8 Excellent 9 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - 500 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/950bbe90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Non Smoking 9.2 Wonderful 34 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - 500 sq ft - Sleeps 4 - 1 King Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/2188f327.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed (Mobility Accessible, Tub) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - 500 sq ft - Sleeps 4 - 1 King Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/2188f327.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub) 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - 500 sq ft - Sleeps 4 - 1 King Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/bce24f17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - 500 sq ft - Sleeps 4 - 1 King Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/950bbe90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible) 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - 500 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/f505b76c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Multiple Beds (Hearing Accessible) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - 500 sq ft - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ![Premium bedding, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1730000/1723300/1723234/2188f327.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Kitchen Refrigerator Dishwasher LCD TV - 500 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/16000000/15090000/15089600/15089547/b14ea390.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites San Antonio Brooks City Base Brooks City Base - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 858 reviews CA $137 CA $162 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/San-Antonio-Hotels-Hampton-Inn-Suites-San-Antonio-Brooks-City-Base.h15089547.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=178303&destination=San Antonio (and vicinity)&destType=MARKET&latLong=29.42362,-98.4873&searchId=323b7cb1-66c2-4e84-89a8-4c4453b8ba80&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/9000000/8150000/8142200/8142107/w3840h2559x0y0-ac08ba11.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Home2 Suites by Hilton San Antonio Airport, TX Uptown - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Antonio-Hotels-TownePlace-Suites-By-Marriott-San-Antonio-Northwest.h1723234.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Antonio-Hotels-TownePlace-Suites-By-Marriott-San-Antonio-Northwest.h1723234.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.54323%2C-98.58237&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6IT2-bggWTFCgnCJ6a2RIIk-dOY=) 5014 Prue Rd, San Antonio, TX, 78240 #### What's nearby - USAA Corporate Office Headquarters - 7 min walk - 0.6 km - University of Texas at San Antonio - 5 min drive - 6.1 km - South Texas Medical Center - 5 min drive - 4.9 km - The Shops of La Cantera - 5 min drive - 7.9 km - Six Flags Fiesta Texas - 7 min drive - 8.7 km #### Getting around - San Antonio Station - 20 min drive - San Antonio International Airport (SAT) - 17 min drive #### Restaurants - ‪The Hop Doctor - ‬11 min walk - ‪Umiya Sushi - ‬11 min walk - ‪The Magnolia Pancake Haus - ‬10 min walk - ‪Dunkin' - ‬13 min walk - ‪Cracker Barrel - ‬5 min walk ## About this property ### TownePlace Suites by Marriott San Antonio Northwest Family-friendly hotel near University of Texas at San Antonio Take advantage of free continental breakfast, dry cleaning/laundry services, and a fireplace in the lobby at TownePlace Suites by Marriott San Antonio Northwest. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center. Other perks at this hotel include: - An outdoor pool - Self parking (surcharge), express check-out, and express check-in - A front-desk safe, a TV in the lobby, and barbecue grills - A 24-hour front desk, multilingual staff, and an elevator - Guest reviews say great things about the helpful staff Room features All 123 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs. More amenities include: - Hypo-allergenic bedding, sofa beds, and free cribs/infant beds - Bathrooms with designer toiletries and shower/tub combinations - LCD TVs with premium channels - Wardrobes/closets, separate sitting areas, and recycling ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/50000/41800/41734/8cb01bdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place San Antonio-Northwest/Medical Center Vance Jackson - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 1,013 reviews CA $112 CA $135 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=41734&PinnedHotelID=41734&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2600000/2595600/2595553/b8c7f8ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites San Antonio Northwest/Medical Center Northwest Side - Pool - Breakfast included - 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Pool - Breakfast included - Pet-friendly - Parking included 7.8 Good 1,047 reviews CA $116 CA $138 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=9329921&PinnedHotelID=9329921&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12600/12556/2045bf85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Medical Center San Antonio Medical Center District - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 1,000 reviews CA $125 CA $148 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=12556&PinnedHotelID=12556&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily on-the-go breakfast](https://images.trvl-media.com/lodging/16000000/15500000/15499600/15499506/a38a4161.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton San Antonio Airport Uptown - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.6 Excellent 1,000 reviews CA $149 CA $177 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=15499506&PinnedHotelID=15499506&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (USD 5.12 per night; includes in/out privileges) - Uncovered extended parking on site (USD 5.12 per night) - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas ### Things to do - 24-hour gym - Outdoor pool - TV in common areas ### Family friendly - In-room crib - In-room kitchen - In-room microwave - In-room refrigerator - In-room sofa bed - Laundry facilities - Living room - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business center - Computer station ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Low-height view port in door - Transfer shower - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Built in 2007 - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Hypo-allergenic bedding - Premium bedding - Queen sofa bed ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Kitchen - Microwave - Paper towels - Refrigerator - Stovetop - Toaster ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Free local calls - Free weekday newspapers - Iron/ironing board - Living room - Phone - Recycling - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Contactless check-in available Express check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 5 per day Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - 0.75 percent destination fee will be charged We have included all charges provided to us by the property. ### Optional extras - Self parking fee: USD 5.12 per night (in/out privileges) - Uncovered extended parking fee: USD 5.12 per night - Pet deposit: USD 5 per day - Pet fee: USD 100 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Pool access available from 7:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Towneplace Suites Marriott Hotel San Antonio Northwest Towneplace Suites Marriott San Antonio Northwest Towneplace Suites San Antonio Northwest TownePlace Suites Marriott San Antonio Northwest Hotel Towne Suites riott Antonio we TownePlace Suites by Marriott San Antonio Northwest Hotel TownePlace Suites by Marriott San Antonio Northwest San Antonio ## Frequently asked questions ### Does TownePlace Suites by Marriott San Antonio Northwest have a pool? > Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM. ### How much does it cost to stay at TownePlace Suites by Marriott San Antonio Northwest? > As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at TownePlace Suites by Marriott San Antonio Northwest on Nov 9, 2025 start from CA $100.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/San-Antonio-Hotels-TownePlace-Suites-By-Marriott-San-Antonio-Northwest.h1723234.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is TownePlace Suites by Marriott San Antonio Northwest pet-friendly? > Yes, pets are allowed at this property. There's a deposit of USD 5 per day and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at TownePlace Suites by Marriott San Antonio Northwest? > Self parking is available for USD 5.12 per night. Extended parking is available for USD 5.12 per night. ### What time is check-in at TownePlace Suites by Marriott San Antonio Northwest? > Check-in start time: 3 PM; Check-in end time: 2 AM. ### What time is check-out at TownePlace Suites by Marriott San Antonio Northwest? > Check-out is at noon. ### Where is TownePlace Suites by Marriott San Antonio Northwest located? > This family-friendly San Antonio hotel is located near the airport, within a 10-minute walk of USAA Corporate Office Headquarters and Huebner Oaks. Methodist Healthcare and UT Health San Antonio are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## TownePlace Suites by Marriott San Antonio Northwest Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 8.6 Staff & service ### 7.8 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 485 8 - Good 261 6 - Okay 130 4 - Poor 69 2 - Terrible 57 ### 10/10 Excellent #### anish Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice clean property with friendly staff. ##### anish Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nao Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall clean room, quiet, and excellent staff. Showed professionalism. The only small downside is the property is little old. Maybe renovation may mae the hotel more better. ##### Nao Stayed 1 night in Oct 2025 ### 8/10 Good #### Micalyn Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Trey checked us in. He’s super attentive, very friendly. There were a few issues with the room but he remedied them quickly. The hotel was quiet. ##### Micalyn Stayed 2 nights in Oct 2025 ### 8/10 Good #### Francisco Jul 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was really friendly and accommodated I’d stay there again ##### Francisco Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Daniel Oct 17, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I don't blame the staff - not their fault. Water barely got hot. Breakfast awful. Toilet flushing sounded like a space ship taking off. No clock in the room. Light in entry way to room broken. Everything worn and dirty. DON'T STAY HERE. ##### Daniel Stayed 2 nights in Oct 2025 ### 8/10 Good #### Gabriella May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect stay Hotel was perfect for what we needed. Clean and comfortable. Staff was always friendly and attentive. ##### Gabriella Stayed 3 nights in May 2025 ### 8/10 Good #### Christina Oct 19, 2025 Liked: Staff & service, amenities The property is in need of work and renovations. We were on the third floor and the floor was very warm. We had to move to the second floor. One of the elevators was not working and with a hotel at 100 % capacity, it was just a little time consuming. The breakfast was good. They offer laundry detergent free. Which we didn’t have a chance to use, but maybe you can benefit from it, if time permits. Trey is the assistant manager and he made the stay worth it. He was very accommodating and understanding and always willing to help out customers to make them comfortable during their stay. He definitely deserves additional compensation for all the work he does to go above and beyond for customer. ##### Christina Stayed 3 nights in Oct 2025 ### 8/10 Good #### Janie Jul 17, 2025 Liked: Cleanliness, staff & service, amenities Rooms could use an upgrade. We stayed on 1st floor. Everything else was great. Staff was very friendly and helpful. Enjoyed the breakfast and swimming pool. ##### Janie Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ricardo Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean and get you anything you want when you need it ##### Ricardo Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Jessica Feb 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great continental breakfast ##### Jessica Stayed 2 nights in Feb 2025 ### 8/10 Good #### Marvin May 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Breakfast! The restroom need more toilet paper! ![](https://a.travel-assets.com/ugc/hotel-reviews/d5fce5d0-8eb3-4042-a561-71d7b1699d84-1748187769718.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marvin Stayed 1 night in May 2025 ### 4/10 Poor #### Jordan M May 21, 2025 Disliked: Cleanliness, property conditions & facilities Partial of the hotel was destroyed, and the mess was still in there on the ground on the rear entrance. ##### Jordan M Stayed 3 nights in May 2025 ### 10/10 Excellent #### Xavier Oct 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Graet hotel Very clean Nice ##### Xavier Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Syed Dec 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was clean and staff was helpful ##### Syed Stayed 1 night in Dec 2024 ### 8/10 Good #### Jesus Sep 8, 2024 Liked: Cleanliness, staff & service, amenities Family hotel ##### Jesus Stayed 3 nights in Aug 2024 ### 8/10 Good #### Melissa Ann May 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice for an overnight trip ##### Melissa Ann Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Roberto Jul 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was perfect place for the night ##### Roberto Stayed 1 night in Jul 2024 ### 8/10 Good #### Nao Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall good hotel, staff were excellent and showed professionalism, room were mostly clean. There were some stains on the window curtain. But other than that, nothing to complain. The hotel most likely old but still good hotel overall. Price were not bad. ##### Nao Stayed 1 night in Apr 2025 ### 4/10 Poor #### Robert Jul 7, 2025 Liked: Staff & service, amenities Disliked: Cleanliness Bathroom was dirty when we arrived, scheduled housekeeping twice and it was cleaned neither time they performed duties when specifically stated to lobby desk. Housekeeping hours are very spread out and no rough time given to accommodate cleaning ##### Robert Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Svetlana Oct 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is very nice ##### Svetlana Stayed 4 nights in Sep 2024 ### 8/10 Good #### nancy Jun 4, 2025 Troy at the front desk was absolutely outstanding during my stay. He was attentive, professional, and always quick to assist with anything I needed. Every time I approached him with a question or request, he responded with genuine energy and a helpful attitude. When I asked about laundry soap, he immediately said, “Of course!” with a smile and even offered dryer sheets without me having to ask. That level of thoughtfulness and proactive service is rare and truly appreciated. Troy delivered the best customer service I’ve ever experienced at a hotel. He’s a true asset to the property! ##### nancy Stayed 3 nights in May 2025 ### 10/10 Excellent #### Erick Aug 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a great stay. My son and I had an awesome time ##### Erick Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Angela Jun 16, 2025 Disliked: Cleanliness, amenities, property conditions & facilities This is an older hotel, which I don't mind, if the rooms are clean. However, there were months worth of dust on wall sconces in the bathroom, dust bunnies in the corner of the bathroom counter, dirt on the bathroom doors, and broken slats on the closet doors. We tried three different rooms, and eventually left. After speaking with management, they did apologize and refunded my stay. They said they will be undergoing a full remodel in the near future. I appreciated the call from the manager, but a dirty hotel room is a dirty hotel room. The best part of the place is the gym which is clean, cool, and well stocked. ##### Angela Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Monica Oct 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Soft beds very clean rooms ##### Monica Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Lydia Nov 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to locate. Nearby to restaurants and highway access. I went to the downtown area and the Pearl and both times took 20 minutes. ##### Lydia Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Hyatt Regency Dallas](https://www.expedia.ca/Dallas-Hotels-Hyatt-Regency-Dallas.h24753.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.ca/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [Signia by Hilton La Cantera Resort & Spa](https://www.expedia.ca/San-Antonio-Hotels-Signia-By-Hilton-La-Cantera-Resort-Spa.h284306.Hotel-Information) > > [Hyatt Regency Houston Downtown](https://www.expedia.ca/Houston-Hotels-Hyatt-Regency-Houston.h20005.Hotel-Information) > > [Hotel Van Zandt](https://www.expedia.ca/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > > [Hyatt Regency Houston/Galleria](https://www.expedia.ca/Houston-Hotels-Hyatt-Regency-HoustonGalleria.h10620692.Hotel-Information) > > [Sheraton Dallas Hotel](https://www.expedia.ca/Dallas-Hotels-Sheraton-Dallas-Hotel.h43540.Hotel-Information) > > [Grand Hyatt San Antonio River Walk](https://www.expedia.ca/San-Antonio-Hotels-Grand-Hyatt-San-Antonio-River-Walk.h1848212.Hotel-Information) > > [Omni Barton Creek Resort & Spa Austin](https://www.expedia.ca/Austin-Hotels-Omni-Barton-Creek-Resort-Spa.h687230.Hotel-Information) > > [Menger Hotel](https://www.expedia.ca/San-Antonio-Hotels-Menger-Hotel.h5877.Hotel-Information) > > [Austin Marriott Downtown](https://www.expedia.ca/Austin-Hotels-Austin-Marriott-Downtown.h45866780.Hotel-Information) > > [JW Marriott Austin](https://www.expedia.ca/Austin-Hotels-JW-Marriott-Austin.h8778760.Hotel-Information) > > [Hilton Americas-Houston](https://www.expedia.ca/Houston-Hotels-Hilton-Americas-Houston.h976144.Hotel-Information) > > [Fairmont Austin](https://www.expedia.ca/Austin-Hotels-Fairmont-Austin.h18156638.Hotel-Information) > > [Marriott Marquis Houston](https://www.expedia.ca/Houston-Hotels-Marriott-Marquis-Houston.h14986044.Hotel-Information) > > [Omni Dallas Hotel](https://www.expedia.ca/Dallas-Hotels-Omni-Dallas-Hotel.h4488581.Hotel-Information) > > [The Post Oak Hotel at Uptown Houston](https://www.expedia.ca/Houston-Hotels-The-Post-Oak-Hotel-At-Uptown-Houston.h22340244.Hotel-Information) > > [The Woodlands Resort, Curio Collection by Hilton](https://www.expedia.ca/Conroe-Hotels-The-Woodlands-Resort.h25794.Hotel-Information) > > [Holiday Inn San Antonio - Riverwalk by IHG](https://www.expedia.ca/San-Antonio-Hotels-Holiday-Inn-San-Antonio-Riverwalk.h12642.Hotel-Information) > > [San Antonio Marriott Rivercenter on the River Walk](https://www.expedia.ca/San-Antonio-Hotels-San-Antonio-Marriott-Rivercenter.h8023.Hotel-Information) > > [Omni La Mansion del Rio](https://www.expedia.ca/San-Antonio-Hotels-Omni-La-Mansion-Del-Rio.h17329.Hotel-Information) > > [Holiday Inn Express & Suites Austin Downtown - University by IHG](https://www.expedia.ca/Austin-Hotels-Holiday-Inn-Express-Suites-Austin-Downtown-University.h12302973.Hotel-Information) > > [The LINE Austin](https://www.expedia.ca/Austin-Hotels-The-LINE-Austin.h23193716.Hotel-Information) > > [The Westin Riverwalk, San Antonio](https://www.expedia.ca/San-Antonio-Hotels-The-Westin-Riverwalk.h330528.Hotel-Information) > > [Hyatt Regency Austin](https://www.expedia.ca/Austin-Hotels-Hyatt-Regency-Austin.h21746.Hotel-Information) > > [Hyatt Regency San Antonio Riverwalk](https://www.expedia.ca/San-Antonio-Hotels-Hyatt-Regency-San-Antonio-Riverwalk.h10636.Hotel-Information) > > [Hilton Anatole](https://www.expedia.ca/Dallas-Hotels-Hilton-Anatole.h22945.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.ca/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Hyatt Regency Hill Country Resort and Villas](https://www.expedia.ca/San-Antonio-Hotels-Hyatt-Regency-Hill-Country-Resort-Spa.h21664.Hotel-Information) > > [Omni Austin Hotel](https://www.expedia.ca/Austin-Hotels-Omni-Austin-Hotel.h8540.Hotel-Information)