Title: Downtown San Antonio Resort close to RiverWalk and The Alamo with Rooftop Pool and Hot tub - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Downtown San Antonio Resort close to RiverWalk and The Alamo with Rooftop Pool and Hot tub Travelers enjoy downtown San Antonio's energy from private balconies or take a short walk to iconic attractions like The Alamo for an immersive Texas experience. ![A heated pool](https://images.trvl-media.com/lodging/37000000/36470000/36461100/36461010/86b12fa5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/37000000/36470000/36461100/36461010/17f25974.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/37000000/36470000/36461100/36461010/55986d30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/37000000/36470000/36461100/36461010/e160caab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, iron/ironing board, internet, bed sheets](https://images.trvl-media.com/lodging/37000000/36470000/36461100/36461010/843c81b7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Cascada Resort is on San Antonio's River Walk, offering units with private balconies and city views. Each includes a full kitchen, washer/dryer, and whirlpool tub. The property features an arcade/game room and a rooftop pool for relaxation after sightseeing. 8.6 Excellent ## Popular amenities - - - Gym - Kitchen - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=36461010&PinnedHotelID=36461010&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=36461010&PinnedHotelID=36461010&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=36461010&PinnedHotelID=36461010&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=36461010&PinnedHotelID=36461010&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=36461010&PinnedHotelID=36461010&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=36461010&PinnedHotelID=36461010&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=36461010&PinnedHotelID=36461010&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=36461010&PinnedHotelID=36461010&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/14000000/13100000/13098200/13098136/0b9927b5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn San Antonio-Live Oak Conference Center Live Oak - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,003 reviews CA $125 CA $143 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/San-Antonio-Hotels-Hilton-Garden-Inn-San-Antonio-Live-Oak-Conference-Center.h13098136.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178303&destination=San Antonio (and vicinity)&destType=MARKET&latLong=29.42362,-98.4873&searchId=27f26a9a-eb32-4091-acb4-0547b551ef67&top_cur=CAD) Ad ![Free daily on-the-go breakfast](https://images.trvl-media.com/lodging/16000000/15500000/15499600/15499506/a38a4161.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton San Antonio Airport Uptown - 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evening/night](https://images.trvl-media.com/lodging/2000000/1340000/1330400/1330319/c5158907.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Schertz Schertz - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 802 reviews CA $102 CA $117 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/San-Antonio-Hotels-Hampton-Inn-And-Suites-Schertz.h1330319.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=178303&destination=San Antonio (and vicinity)&destType=MARKET&latLong=29.42362,-98.4873&searchId=27f26a9a-eb32-4091-acb4-0547b551ef67&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/18000000/17040000/17036000/17035946/8edd0d72.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Brooks City Base - Pool - Breakfast included - Spa - Pet-friendly 9.2 Wonderful 1,002 reviews CA $194 CA $229 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/San-Antonio-Hotels-Embassy-Suites-By-Hilton-San-Antonio-Brooks-Hotel-Spa.h17035946.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=178303&destination=San Antonio (and vicinity)&destType=MARKET&latLong=29.42362,-98.4873&searchId=27f26a9a-eb32-4091-acb4-0547b551ef67&top_cur=CAD) Ad ![Sports facility](https://images.trvl-media.com/lodging/3000000/2170000/2163100/2163006/70bbfc53.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton San Antonio North Stone Oak - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,002 reviews CA $125 CA $148 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/San-Antonio-Hotels-Homewood-Suites-By-Hilton-San-Antonio-North.h2163006.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178303&destination=San Antonio (and vicinity)&destType=MARKET&latLong=29.42362,-98.4873&searchId=27f26a9a-eb32-4091-acb4-0547b551ef67&top_cur=CAD) Ad ![Free daily continental breakfast](https://images.trvl-media.com/lodging/3000000/2960000/2958800/2958796/03220bb6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark by Hilton Selma Selma - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 1,002 reviews CA $83 CA $96 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/San-Antonio-Hotels-Comfort-Inn-Suites-Selma-Near-Randolph-AFB.h2958796.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=178303&destination=San Antonio (and vicinity)&destType=MARKET&latLong=29.42362,-98.4873&searchId=27f26a9a-eb32-4091-acb4-0547b551ef67&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/39000000/38530000/38522100/38522018/673095bc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru by Hilton San Antonio Lackland Sea World Far West Side - Pool - Breakfast included - Pet-friendly - Free WiFi 8.6 Excellent 1,102 reviews CA $108 CA $127 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/San-Antonio-Hotels-Tru-By-Hilton-San-Antonio-Lackland-Sea-World.h38522018.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178303&destination=San Antonio (and vicinity)&destType=MARKET&latLong=29.42362,-98.4873&searchId=27f26a9a-eb32-4091-acb4-0547b551ef67&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Antonio-Hotels-Downtown-San-Antonio-Resort-Close-To-RiverWalk-And-The-Alamo-With-Rooftop-Pool-And-Hot-Tub.h36461010.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Antonio-Hotels-Downtown-San-Antonio-Resort-Close-To-RiverWalk-And-The-Alamo-With-Rooftop-Pool-And-Hot-Tub.h36461010.Hotel-Information) ## About the area Located on a river, this resort is in Downtown San Antonio, a neighborhood in San Antonio. Alamo is a notable landmark, and travelers looking to shop may want to visit Market Square and North Star Mall. Traveling with kids? Make time for San Antonio Zoo and Aquarium, or check out an event or a game at Alamodome. [Visit our San Antonio travel guide](https://www.expedia.ca/San-Antonio.dx178303) [View more Resorts in San Antonio](https://www.expedia.ca/San-Antonio-Resort-Hotels.d178303-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.42097%2C-98.49330&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QUlOQ_mFAIJEhuxg85zCPkuHrdM=) San Antonio, TX ### What's nearby - San Antonio River - 2 min walk - 0.2 km - River Walk - 3 min walk - 0.3 km - Market Square - 9 min walk - 0.8 km - Henry B. González Convention Center - 10 min walk - 0.9 km - Alamo - 12 min walk - 1.0 km ### Getting around - San Antonio Station - 7 min drive - San Antonio International Airport (SAT) - 18 min drive ### Restaurants - ‪Bexar County Courthouse - ‬4 min walk - ‪Westin Riverwalk Coffee Bar - ‬9 min walk - ‪Ambler Kitchen + Bar - ‬8 min walk - ‪Drury Plaza Hotel Kickback - ‬7 min walk - ‪Biga on the Banks - ‬6 min walk ## About this property ### Downtown San Antonio Resort close to RiverWalk and The Alamo with Rooftop Pool and Hot tub Family-friendly resort near San Antonio River A short walk from River Walk and Henry B. González Convention Center, Downtown San Antonio Resort close to RiverWalk and The Alamo with Rooftop Pool and Hot tub provides an arcade/game room, laundry facilities, and a gym. For some rest and relaxation, visit the hot tub. Stay connected with WiFi in public areas. Other perks at this resort include: - Heated pool - Smoke-free premises, an elevator, and games - Concierge services Room features All guestrooms at Downtown San Antonio Resort close to RiverWalk and The Alamo with Rooftop Pool and Hot tub offer thoughtful touches such as private pools and air conditioning, as well as amenities like separate dining areas and internet access. Other conveniences in all rooms include: - 2 bathrooms with hair dryers - TVs with cable channels and DVD players - Balconies or patios, separate dining areas, and kitchens ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/60000000/59860000/59852500/59852404/af8f6cb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Historic home with heated lounge pool: Walk to downtown San Antonio & Alamodome! 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Near Riverwalk, King William, Bluestar & La Villita Downtown San Antonio - Kitchen - Washer - Dryer - Free WiFi 9.8 Exceptional 121 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=36373945&PinnedHotelID=36373945&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: WiFi ### Things to do - Arcade/game room - Communal pool - Games - Gym - Heated pool - Hot tub ### Conveniences - Laundry facilities ### Guest services - Concierge services ### Outdoors - On a river ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Sofa bed ### Bathroom - 2 bathrooms - Hair dryer - Towels provided ### Entertainment - DVD player - Private pool - TV with cable/satellite channels - Video games ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Ice maker - Kitchen - Microwave - Oven - Refrigerator - Separate dining area - Stovetop - Toaster ### More - Air conditioning - Dryer - Heating - Iron/ironing board - Living room - Phone ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age: 21 ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Onsite parties or group events are strictly prohibited This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation ### Property is also known as Downtown San Antonio Resort Riverwalk Alamo Rooftop Pool Hot tub 53137\_2BD Resort Riverwalk Alamo Rooftop Pool Hot tub Downtown San Antonio Riverwalk Alamo Rooftop Pool Hot tub Riverwalk Alamo Rooftop Pool Hot tub ## Frequently asked questions ### Does Downtown San Antonio Resort close to RiverWalk and The Alamo with Rooftop Pool and Hot tub have a pool? > Yes, this property has a pool. Pool types include heated pools. ### Is Downtown San Antonio Resort close to RiverWalk and The Alamo with Rooftop Pool and Hot tub pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Downtown San Antonio Resort close to RiverWalk and The Alamo with Rooftop Pool and Hot tub? > Check-in begins at 4:00 PM. ### Where is Downtown San Antonio Resort close to RiverWalk and The Alamo with Rooftop Pool and Hot tub located? > This family-friendly San Antonio resort is located on a river, within a 10-minute walk of San Antonio River and River Walk. Henry B. González Convention Center and Market Square are also within 15 minutes. San Antonio Station is 29 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Downtown San Antonio Resort close to RiverWalk and The Alamo with Rooftop Pool and Hot tub Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location 10 - Excellent 16 8 - Good 5 6 - Okay 1 4 - Poor 3 2 - Terrible 1 ### 10/10 Excellent #### Kurt H., Des Moines wa Sep 8, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location Great location, fun area nice comfortable and quiet. Poll was terrific. ##### Kurt H. Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller Oct 30, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Getaway with kids and parents Perfect accommodations for the 6 of us. ##### Verified traveller Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Aubrey C. Sep 25, 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Anniversary Stay-Cation Great location, tub in the master bath was awesome. Exactly what we were wanting for our 1 year anniversary. ##### Aubrey C. Stayed 2 nights in Sep 2020 ### 10/10 Excellent #### Korie F. Jan 14, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect The property was clean, short walk to everywhere we wanted to go. Perfect for a girls trip. ##### Korie F. Stayed 3 nights in Jan 2023 ### 6/10 Okay #### Peter W. Feb 23, 2025 Liked: Cleanliness, check-in, communication, location Disliked: Listing accuracy #### Great Location, Nice Property, Listing should be Updated The property should have advised us of the construction that was going on during our stay. This includes construction noise, and the fact the pool was not open. Otherwise it appears to be a nice property with a great location. ##### Peter W. Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Darlene E., Weaverville Dec 13, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### fun get away Nice resort, pleasant people working there. Beds very comfy even the pull out. They offer some fun things to do in the game room like cookie decorating, grilled cheese and tomato soup evening, ect. Pool and hot tub were nice to get in after a day of walking around. Easy walk to the riverwalk. ##### Darlene E. Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Paul G. Sep 29, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect and very clean Location wasn't right downtown but about 5 to 10 minutes walk and you are withing arms reach of whatever you want. The area felt very safe and clean. The place itself was super clean and accommodating and huuuge. We got the 2 bedroom 2 bathroom suite and rooms were very nice size living room with pullout sleeper sofa was huge. Would 100% stay at this place again. ##### Paul G. Stayed 2 nights in Sep 2023 ### 8/10 Good #### Mark P., Suwanee, Ga Dec 7, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Location, Great Accommodations The Wyndham was a great place to stay. Located right off the San Antonio River Walk. The condos were new and very clean. Everything you need. The kitchen was fully stocked with all dishes and amenities needed. There is a grocery store very close walking distance. The pool area was very nice. Everything was brand new. The staff was very nice and helpful as well. ##### Mark P. Stayed 3 nights in Dec 2023 ### 8/10 Good #### Barbara H., Pa Nov 14, 2018 #### Roomy and comfortable Our 2 bedroom suite was perfect for our trip with our son and daughter-in-law. There were a few issues at check-in. We were originally given a room with a king bed and 2 doubles but I had requested 2 kings. We were quickly moved to another room, however, upon arrival, it was still being cleaned, so there was some confusion and a short delay. The room itself was lovely but it was handicap accessible. Not too much of an issue, but the one bathroom had no door knob but rather a sliding door with a rectangular metal panel that was used to open and close. The problem was it was difficult to use and needed to be almost banged hard to open, creating a lot of noise every time we left the bathroom, sometimes in the late night. Overall, though, a spacious area that served all 4 adults well. Close to Riverwalk and downtown, were able to walk most places. ##### Barbara H. Stayed 3 nights in Nov 2018 ### 4/10 Poor #### Lynn D., Troy Dec 9, 2023 Liked: Cleanliness, check-in, location Disliked: Communication, listing accuracy #### Misleading information on Listing The listing did not identify themselves as a Wyndham Resort. The only reason that is an issue is they are using VRBO to sell vacation packages at their resort. Our party of 4 was asked by the following people at the resort if we would attend a 90-minute presentation: once at check in, three times when we asked the concierge for help, once at the river walk, they identify you by the bracelets they give you when checking in. Each of these people were extremely nice and took no for an answer. However, someone called me on my cellphone while we were on a tour. The man was aggressive and rude. It is hard to imagine why this company thinks we are willing to give up our vacation time for an inexpensive gift. The hotel needs some updating which they are in the process of doing. However, in our room, the windows were broken, allowing excess noise into the bedroom. A nearby train was blowing its horn at night and early in the morning making it difficult to sleep. The plumbing literally bangs when you try to use the shower. The furniture looks good, but unless you sit with your back perfectly straight forget about being comfortable. Please note I have used VBRO for 10 years and this is the only negative response I ever posted. The spaces we used from this service exceeded our expectations. If you don’t mind losing 90 minutes of your life and not being able to sleep, in exchange for an inexpensive tour this maybe the place for you! ##### Lynn D. Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### dan w. Sep 28, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location . ##### dan w. Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller Jan 11, 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great property & location. We loved the property, and location. Walking distance to everything! Very clean and well kept property. The staff was also very very friendly and helpful with anything from questions we had to any amenities we needed. ##### Verified traveller Stayed 5 nights in Jan 2023 ### 8/10 Good #### Michelle N. Oct 10, 2022 Liked: Cleanliness, location, listing accuracy #### Short visit Condo was clean and comfortable. Easy access to Riverwalk. Hotel staff, friendly. ##### Michelle N. Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### Terri K. Apr 23, 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family trip Excellent property ! Great location and value ##### Terri K. Stayed 5 nights in Apr 2022 ### 10/10 Excellent #### Rose W. Nov 2, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Very nice Very clean. Great location!! ##### Rose W. Stayed 4 nights in Oct 2021 ### 8/10 Good #### Karen G. Oct 20, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Convenient, spacious and clean This location is convenient to the Riverwalk, walking distance to restaurants and tourist sites. ##### Karen G. Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### Mary Jo C., El Dorado Hills, CA Jul 29, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Accomodations The two bedroom two bath place was very comfortable, right off river walk and the grand babies really enjoyed the swimming pool. It was perfect for their size and the little one (2.5 years old) turned into a fish. Getting ready for Olympics next! ##### Mary Jo C. Stayed 7 nights in Jul 2021 ### 10/10 Excellent #### Nicole B., California, USA Jul 13, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Location The room was exactly what we wanted. It was close to Restaurant Row at the River Walk and the Alamo. The staff was very nice and courteous. The valets were super quick every time we requested our truck. We would definitely stay here again. ##### Nicole B. Stayed 2 nights in Jul 2021 ### 8/10 Good #### Janice J., Centennial Jun 10, 2021 Liked: Cleanliness, location, listing accuracy #### Our check in Wyndham did not have available what I reserved which was a 2bedroom, 2bath, with 3 beds. They only had a place with 2 beds which was not going to work. I had to have 3 beds, which is what I paid for. They told me I had to call VRBO. So I did, had to leave a message and wait for someone to call back. While waiting the front desk came to me to tell me a place became available. But I had to wait 2 more hours for it to be ready. That is what we did and we finally got what we paid for. Except for this it was a clean, perfect for our stay. Staff was friendly. ##### Janice J. Stayed 3 nights in Jun 2021 ### 4/10 Poor #### Kiersten R. Apr 27, 2021 Liked: Cleanliness, location Disliked: Check-in, communication, listing accuracy #### Skip it unless you like rude staff and no amenities There is a parade of salesman running people through this building trying to sell timeshares. The other workers (concierge, front desk) are not friendly or helpful. In fact, it seemed the front desk went out of their way to not be helpful. The room wasn't ready at 4 pm check-in and the employee was bothered that we asked when it would be ready or when asked what else can we do while waiting for our room. The pool is at limited capacity (Texas is wide open) but they have no way to "check" besides going up to the 6th floor and won't tell you how many are allowed. It's a hassle to even gain access to the pool since there is not a sign-up list or you have to get an employee to take you there. When we did get to our room, it was clear that the room had been ready for quite some time since the maids were on the other end of the hall and it didn't smell freshly cleaned as if they just finished. (Sidenote the next day they started in the morning on our end of the hall). Also, the fitness room is reservation only, 1 person per unit, and doesn't start until 9 am so my friend and I couldn't even work out together, not to mention such a late time that a fitness room would open. I am not interested in working out alone or with strangers as a woman. All in all, the 2 bedroom suite is spacious but with not being able to use the amenities, the unhelpful staff, no late or early check-ins, and with so many other nice hotel options around, I would definitely go elsewhare. ##### Kiersten R. Stayed 2 nights in Apr 2021 ### 2/10 Terrible #### Regina D., strawberry Apr 6, 2021 Disliked: Communication, location, listing accuracy #### Owner Was not truthful or forthcoming when ask if pool was open. On Feb 3rd February 3rd I ask if the pool was open I still had 3 days to cancel for a full 100% refund. The owner response is below: The gym is the only closed amenity. Then March 2nd when final pymt was due this was the owner response march 2nd when final pymt was due. Too late to cancel for 100% refund Hi Regina, The pay is set up for autopayment. I just called and spoke with the resort. The pool has now closed due to construction. The pool table and arcade are open but the gym is still closed. Warm Regards, Michelle At check in I found out pool has been closed ALL YEAR. STRAIGHT UP WAS NOT TRUTHFUL. THEY ADVERTISE TO ROOF TOP POOL AND HOT TUB AND ITS NOT BEEN OPEN A YEAR. VERY DISHONEST ##### Regina D. Stayed 4 nights in Apr 2021 ### 10/10 Excellent #### Ann J. Jan 23, 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Absolutely excellent! This unit is wonderful! It was spotless, well stocked, and the beds were quite comfortable. I enjoyed the balcony overlooking the Riverwalk and the city. Everything was exactly as pictured, and the location is perfect. It is on the Riverwalk, and a short walk the mall, tower of America, the Alamo, and a host of fun restaurants. The staff was wonderful, and the concierge very helpful. They were even able to set us up with a great reservation at the Chart room in the tower overlooking the city, and I highly recommend you make use of their services. The parking in the on-site garage is $22 a day, but if you choose to attend a presentation about their resort program they may cover it for you. (Ours was covered). The sales presentation you attend, if you choose to do so, is low key, short and actually interesting- definitely worth it for all they comp you for. I will definately stay here again, and recommend it to my friends. ##### Ann J. Stayed 3 nights in Jan 2021 ### 10/10 Excellent #### Vicki W. Jan 12, 2019 #### The condo was great and was perfect for our family! It had everything we needed in the kitchen too. Great location and close to everything-only suggestion is a ceiling fan in 2nd bedroom. ##### Vicki W. This review was submitted before 2018 and has not been verified. ### 10/10 Excellent #### Jason B., Denver, CO Jun 29, 2017 #### Great location with easy walk via the river walk downtown. Excellent amenities. The staff was courteous and loved there necessary walk to balance the effects of great restaurants. ##### Jason B. Stayed 3 nights in Jun 2017 This review was submitted before 2018 and has not been verified. ### 4/10 Poor #### Jessica T. Jun 27, 2017 #### The property itself seemed clean and okay. There was plenty of room and it was a good location. The main problem was the people in the lobby trying to sell time shares. We had a dinner reservation on Friday evening that we almost didn't make due to the persistent salespeople. I had to keep saying that we were going to be late and they kept going. Every time we walked by the lobby we had to rush for fear of being approached by the salesman. He acted offended when we didn't want to see his sales pitch. We explained over and over that we were only in town for one day and wouldn't have time. He was relentless. Super uncomfortable and not how you want to spend the first 30 mins of checking in. We needed to get up to room to change clothes but didn't have time because they wouldn't stop talking. There were a few nice people but overall the customer service was short and rude. One phone call to the front desk ended in them hanging up on me abruptly right after answering my question. I'm a business owner and know how important customer service is. If this was my business I would be very disappointed. The valet guys were very helpful and nice. It would have been nice to know beforehand that it would be $18 per night per car to park. Overall just meh. 4 out of 4 adults all agreed we would not be back. ##### Jessica T. 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