Title: PortAventura Hotel El Paso - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # PortAventura Hotel El Paso Family-friendly resort with 2 restaurants and a water park ![Seasonal outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/d298795c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/a9139a89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/70d00c68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/41fcecef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bars/lounges](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/3695a4ba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies PortAventura Hotel El Paso includes theme park tickets in every stay. Guests relax at the poolside bar or on the rooftop terrace, savor international dishes at two restaurants, while children have their own playground and arcade room to enjoy. 8.0 Very good ## Popular amenities - All-inclusive - Bar - Breakfast available - Pool - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 4 - Nov. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=892513&PinnedHotelID=892513&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket) 7.4 Good 11 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 4 - 1 Double Bed ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket) 9.4 Exceptional 3 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 3 - 1 Double Bed ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket) ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 4 - 1 Double Bed ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket) 8.8 Excellent 5 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 2 - 1 Double Bed ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket) ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 3 - 1 Double Bed ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket) 10.0 Exceptional 3 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Satellite channels In-room safe Daily housekeeping - 258 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/892600/892513/5b997d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket) 8.0 Very good 1 review ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Satellite channels In-room safe Daily housekeeping - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSalou-Hotels-PortAventura-Hotel-El-Paso-Theme-Park-Tickets-Included.h892513.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSalou-Hotels-PortAventura-Hotel-El-Paso-Theme-Park-Tickets-Included.h892513.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.08671%2C1.14798&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DwvK7jowCcxaPB6sqJI40e77Vxs=) Rambla Del Parc s/n, Salou, 43840 #### What's nearby - PortAventura World - 6 min walk - 0.6 km - Ferrari Land - 8 min walk - 0.7 km - Illuminated Fountain - 3 min drive - 1.8 km - Lumine Mediterránea Beach Club & Golf Community - 4 min drive - 1.7 km - Cala Font Beach - 8 min drive - 4.8 km #### Getting around - Salou Port Aventura Station - 6 min walk - Barcelona El Prat Airport (BCN) - 79 min drive #### Restaurants - ‪Cervecería de l'Estació - ‬5 min drive - ‪Buffet Bohio - ‬8 min walk - ‪Cafe Saula - ‬6 min drive - ‪Mediterrània - ‬6 min drive - ‪Mérida Restaurant - ‬11 min walk ## About this property ### PortAventura Hotel El Paso Upscale family-friendly resort near PortAventura World A rooftop terrace, a garden, and an arcade/game room are just a few of the amenities provided at PortAventura Hotel El Paso. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with laundry facilities and car rentals on site. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking - Buffet breakfast (surcharge), a free theme park shuttle, and an electric car charging station - A water park (surcharge), a water dispenser, and multilingual staff Room features All 501 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Other amenities include: - Highchairs and free infant beds - Bathrooms with tubs or showers and free toiletries - Flat-screen TVs with cable channels - LED light bulbs, daily housekeeping, and desks ### All-inclusive details All-inclusive room rates at PortAventura Hotel El Paso are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Entertainment Onsite entertainment and activities ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/3000000/2980000/2970700/2970683/bce724ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PortAventura Hotel Gold River Vila-Seca - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 775 reviews CA $166 CA $187 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2970683&PinnedHotelID=2970683&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/892600/892512/2d686ffc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel PortAventura Salou - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 587 reviews CA $176 CA $198 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=892512&PinnedHotelID=892512&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1070000/1065600/1065550/1286d5af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PortAventura Hotel Caribe Salou - 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Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free offsite parking - Free theme park shuttle - Free uncovered self parking on site - Limited onsite parking (max 10 spaces per unit) ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 6 to 15 for adults and EUR 6 to 15 for children - 2 restaurants - 4 bars/lounges - Snack bar/deli ### Restaurants on site - Bar Maya - Club Maya - El Coyote - El Merida - La Bahía ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Games - Seasonal outdoor pool - Table tennis - Water park ### Family friendly - Arcade/game room - Children's pool - Free theme park shuttle - High chair - In-room crib - Laundry facilities - Lifeguards on site - Seasonal outdoor pool - Snack bar/deli - Water park (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 6 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Built in 2002 - Comprehensive food waste policy - Comprehensive recycling policy - Humane treatment of captive wild animals - Lifeguards - No plastic water bottles - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay. Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 6 to 15 for adults, and EUR 6 to 15 for children - Towels fee: EUR 15 per person, per stay (or guests may bring their own) - Facilities fee: EUR 10 per person, per day and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and debit cards; cash is not accepted This property uses solar energy This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number HT-000770 ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation This property caters to LGBTQ+ guests The seasonal pool will be open from May to September Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as PortAventura El Paso PortAventura El Paso Salou PortAventura Hotel El Paso Theme Park Tickets Included Salou PortAventura Hotel El Paso Salou El Paso At Portaventura Hotel PortAventura Hotel El Paso All Inclusive Salou PortAventura Hotel El Paso Theme Park Tickets Included PortAventura El Paso Theme Park Tickets Included Salou PortAventura El Paso Theme Park Tickets Included Aventura Paso Theme Park Tick ## Frequently asked questions ### Does PortAventura Hotel El Paso have a pool? > Yes, this property has a seasonal outdoor pool and a children's pool. ### How much does it cost to stay at PortAventura Hotel El Paso? > As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at PortAventura Hotel El Paso on Nov 9, 2025 start from CA $193.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Salou-Hotels-PortAventura-Hotel-El-Paso-Theme-Park-Tickets-Included.h892513.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is PortAventura Hotel El Paso pet-friendly? > No, pets are not allowed at this property. ### How much is parking at PortAventura Hotel El Paso? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at PortAventura Hotel El Paso? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at PortAventura Hotel El Paso? > Check-out is at 11 AM. ### Are there all-inclusive benefits at PortAventura Hotel El Paso? > Some rate plans available at this property are all-inclusive. ### Where is PortAventura Hotel El Paso located? > This family-friendly Salou resort is located near the airport, within 1 mi (2 km) of Tourist Office of Salou, Bosc Aventura Salou, and Llevant Beach. PortAventura World is 2.3 mi (3.7 km) away. Salou Port Aventura Station is 6 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## PortAventura Hotel El Paso Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 7.8 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 157 8 - Good 175 6 - Okay 57 4 - Poor 32 2 - Terrible 13 ### 10/10 Excellent #### TERENCE MICHAEL May 3, 2025 Liked: Amenities Good to have access to the theme park ##### TERENCE MICHAEL Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### ROBERT Apr 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect staying ##### ROBERT Stayed 1 night in Apr 2024 ### 8/10 Good #### Wai Yeung Aug 3, 2025 Liked: Staff & service, property conditions & facilities #### Good for family stay Pros: The room cards can be used as theme park tickets during the stay. The swimming pool is attractive. Staff are polite and helpful. Good for family stay. Cons: The room is too dark. Facilities such as kettles or bottled water are not included. ![](https://a.travel-assets.com/ugc/hotel-reviews/5336bdd5-e360-4a86-9813-6d2af76110c6-1754239342316.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wai Yeung Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Stuart Oct 2, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We had to move to different room on two occasions due to water leaks. Staff were rude , unhelpful and at one point suggested for one move we had to pack up and go to reception to get new cards Property is in poor condition ![Leak from vent that we were told was sorted started again following day ](https://a.travel-assets.com/ugc/hotel-reviews/3d223759-ea16-4ba8-8887-10ce8362673e-1759399716262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b6e9b7f2-d0cf-4e8d-b105-2800c4dffb39-1759399714880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stuart Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Michele Oct 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Roller Coaster Holiday Lovely time and parks were amazing ![](https://a.travel-assets.com/ugc/hotel-reviews/EF91CE42969504941D52F41C1FEDEE649876793D1696335581500.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/92087C31AF63E45977BDA70934CFAF702001DDA61696335655298.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08FF89B94C7035F0F3F3E2A646839DE695D544E71696335655881.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1501355829114159E669BCDA93E68580951949AF1696335655700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michele Stayed 3 nights in Sep 2023 ### 4/10 Poor #### Robert Aug 7, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All the benefits of all inclusive but not a 4 star All inclusive option is really not worth, the lunch is basically the snack bar with some extras between 1 and 3. But its limited. Its alive with Mosquitos, with us all been bitten and loads of other people having been bitten. Was there for 10 days sheets never changed. Towels changed daily. Breakfast and dinner run at set times, and you can. Pick the times on the app. But because you only have 40 mins for breakfast and 1 hour for dinner its a rush and the food options are ok if your there for 2 or 3 days if longer dont bother. ##### Robert Stayed 10 nights in Jul 2024 ### 10/10 Excellent #### ELVINAS Jul 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect except the fact that on the check in and check out days there were only 1-2 people manning the reception. This has resulted in 30-40mins wait on check in and check out days. Also, people were just cutting the queue for simple questions or problems about their room but staff didn’t seem to be too bothered which made the wait even longer. Nonetheless, really good food, extremely friendly staff and really good proximity to the park. Can’t go wrong with that! Also you get free park entry on all days you are day - even on your check out day!! ##### ELVINAS Stayed 3 nights in Jun 2022 ### 2/10 Terrible #### Gavin Nov 24, 2022 Disliked: Staff & service, amenities, property conditions & facilities Tried to get refund hotel El Paso’s staff took pictures of a baby in our group and sent it via what’s app, all left because we didn’t feel safe we were promised a refund and still nothing, joke I’d never use them again and as for the portaventura hotel staff taking photos of kids, shame on them ##### Gavin Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Carmen Pérez Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### Carmen Pérez Stayed 2 nights in Oct 2025 ### 8/10 Good #### JOSÉ DANIEL PASTORIZA Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitación limpias, personal super atentos,buen acceso al parque sin tener que coger coche ni otro medio para desplazamiento ##### JOSÉ DANIEL PASTORIZA Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Robert Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Está cerca de la entrada al parque. ##### Robert Stayed 1 night in Jul 2025 ### 6/10 Okay #### Bertrand Aug 25, 2025 Liked: Cleanliness, staff & service Disliked: Amenities Check-in rapide et efficace. Hôtel pratique pour aller au parc. Mais pas le servuce d'un 4 étoiles en chambre. ##### Bertrand Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Abbas Aug 22, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities MAKE SURE YOU READ!!! Lets start of positive, great location for theme park, water park and Ferrari land. The rooms and hotel absolutely shocking! Rated a 4\* hotel, i would like to understand how? Who gave them the stars? When will this be reviewed? Checked in, given keys to the armadillo building. Walked into room and was absolutely mortified! Room had been 'cleaned' however ash under glass tops, stains on furniture, miss match furniture, chips out of furniture, wardrobe had half the paint missing, bath tap rusted, unable to put nob up for shower use, door handle of bathroom was faulty. Overall just felt absolutely disgusting! Went straight down to reception to find a que of people complaining about all kinds of things. Literally witnessed over 10 people complaining! Was offered to stay in another room by the manager, whilst having a distraught child who believed her holiday had ended we felt we had no other option but to agree or loose our money according to management. Manager gave us ticket's for water park as an apology. The day we came to use the tickets the water park would not allow us in with them!! Hotel had messed up yet again!! Felt like we wanted to be out the hotel as much as possible as it just felt dirty. Staff was okay - if you want bedding changed you need to take your own bedding off or they will just 'fix' it. Breakfast is exactly the same every day - very boring and repetitive. Wish i could add pictures for you. NEVER AGAIN! ![](https://a.travel-assets.com/ugc/hotel-reviews/ba699b40-c8ca-4366-8060-d4e39365dffd-1755890698086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0e6d0b3f-ed0b-4750-8e72-bdb04fc8761a-1755890698112.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/72e9dc1c-756f-4d14-a3ea-763d73f25e7d-1755890698122.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/874456b7-bd9f-41af-a134-9440982b589d-1755890697985.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Abbas Stayed 7 nights in Aug 2025 ### 8/10 Good #### brahime Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bien Meilleure hôtel du parc piscine au top très bien surveiller chambre à thème western vaut le coup seul bémol la literie un peut dure et la salle de bain je trouve à rafraîchir sinon séjour de 2 nuit au top petit déjeuner qui faut réserver énormément de personne le matin dans la salle . Parking en bas de l’hôtel gratuit et surveiller et le meilleure c’est que le parc et vraiment à 15 min à pied de tout les parc d’attraction top ##### brahime Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Karim Jul 6, 2025 Liked: Cleanliness Disliked: Property conditions & facilities Great place for family vacation however air conditioning was very week , they have to renovate the rooms. ##### Karim Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Mazal Jun 29, 2025 Liked: Cleanliness, staff & service Very close to the park ##### Mazal Stayed 1 night in Jun 2025 ### 8/10 Good #### John Edward Jun 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel comfy beds ##### John Edward Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Eva Susana Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Genial ##### Eva Susana Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Michelle Jun 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel Very pretty Lovely atmosphere ##### Michelle Stayed 1 night in Jun 2025 ### 10/10 Excellent #### JHANDRY May 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities All good ##### JHANDRY Stayed 2 nights in May 2025 ### 8/10 Good #### Ivonne Camila Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel está bien, todo perfecto y sus empleados muy amables , ##### Ivonne Camila Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Yolanda Mar 6, 2025 Liked: Cleanliness, staff & service Las habitaciones son amplias y comodas, el baño aun disponia de bañera lo que le daba un aspecto un poco antiguo. Las vistas muy bonitas si que la piscina estava mediocre llena y la vegetacion de alrededor tenia un aspecto mal cuidado, falta de mantenimiento de las instalaciones. ##### Yolanda Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Sandra Mar 1, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Alojamiento i hotel bien pero el trato en el bufet aparte de caro no nos dieron tiempo para comer i en la oferta pone que entra ferrariland i es mentira porque está cerrado ##### Sandra Stayed 1 night in Feb 2025 ### 8/10 Good #### Jessica Dec 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our three day stay. The hotel hosted evening activities for kids which was a plus. The unlimited access to Port Aventura was also nice since you can step out of premises to eat at your hotel or in town (25 min walk) by the beach. Overall, great place and experience that I would repeat. ##### Jessica Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Andrew Nov 30, 2024 Disliked: Cleanliness, property conditions & facilities Noisy neighbours, dirty floors in room. No iron or ironing board (travelling for work). Close to theme park though! ##### Andrew ## Expedia's Latest Trends ### Hotels > [Occidental Torremolinos Playa](https://www.expedia.ca/Torremolinos-Hotels-Occidental-Torremolinos-Playa.h1909874.Hotel-Information) > > [Boutique Hotel Villa Gala](https://www.expedia.ca/Cadaques-Hotels-Boutique-Hotel-Villa-Gala.h20608263.Hotel-Information) > > [Hotel Vibra Mare Nostrum](https://www.expedia.ca/Ibiza-Town-Hotels-Hotel-Playasol-Mare-Nostrum.h1200270.Hotel-Information) > > [Iberostar Heritage Grand Mencey](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) > > [The Unexpected Ibiza Hotel - Ushuaïa Club entrance included](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Ushuaia-Ibiza-Beach-Hotel.h910196.Hotel-Information) > > [Nobu Hotel Ibiza Bay](https://www.expedia.ca/Ibiza-Town-Hotels-Nobu-Hotel-Ibiza-Bay.h17675282.Hotel-Information) > > [Ocean House Costa del Sol, Affiliated by Meliá](https://www.expedia.ca/Torremolinos-Hotels-Ocean-House-Costa-Del-Sol.h72084.Hotel-Information) > > [xxxxxxxxxx](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Xxxxxxxxxx.h38262598.Hotel-Information) > > [Apartamentos Sal Rossa](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Apartamentos-Sal-Rossa.h16434480.Hotel-Information) > > [Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego](https://www.expedia.ca/Elciego-Hotels-Hotel-Marques-De-Riscal.h1523319.Hotel-Information) > > [Hotel Apartamentos Bajondillo](https://www.expedia.ca/Torremolinos-Hotels-Hotel-Apartamentos-Bajondillo.h1475566.Hotel-Information) > > [Marriott's Marbella Beach Resort](https://www.expedia.ca/Marbella-Hotels-Marriotts-Marbella-Beach-Resort.h903183.Hotel-Information) > > [Hotel Santa Marta](https://www.expedia.ca/Lloret-De-Mar-Hotels-Hotel-Santa-Marta.h428543.Hotel-Information) > > [Grand Palladium White Island Resort & Spa - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-White-Island-Resort-Spa-All-Inclusive.h9778941.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.ca/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Melia Costa Del Sol](https://www.expedia.ca/Torremolinos-Hotels-Melia-Costa-Del-Sol.h525750.Hotel-Information) > > [Iberostar Selection Playa de Muro Village](https://www.expedia.ca/Muro-Hotels-Iberostar-Selection-Playa-De-Muro-Village.h1734031.Hotel-Information) > > [Gran Hotel Sóller](https://www.expedia.ca/Soller-Hotels-Gran-Hotel-Soller.h1129700.Hotel-Information) > > [Sol Torremolinos - Don Pablo](https://www.expedia.ca/Torremolinos-Hotels-Sol-Torremolinos-Don-Pablo.h73385.Hotel-Information) > > [The Site Hotel Ibiza – New Opening 2026](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-The-Site-Hotel-Ibiza-New-Opening-2026.h7065553.Hotel-Information) > > [Le Meridien Ra Beach Hotel & Spa](https://www.expedia.ca/El-Vendrell-Hotels-Le-Meridien-Ra-Beach-Hotel-Spa.h1175187.Hotel-Information) > > [Grand Palladium Select Palace Ibiza - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-Palace-Ibiza-Resort-Spa.h1439711.Hotel-Information) > > [Hotel Best Semiramis](https://www.expedia.ca/Puerto-De-La-Cruz-Hotels-Hotel-Best-Semiramis.h2335300.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.ca/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Hotel Riu Monica - Adults Only](https://www.expedia.ca/Nerja-Hotels-Hotel-Riu-Monica-Adults-Only.h1096993.Hotel-Information) > > [Iberostar Waves Royal Andalus](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Iberostar-Royal-Andalus.h2858301.Hotel-Information) > > [NYX Hotel Ibiza - Adults Only](https://www.expedia.ca/Sant-Antoni-De-Portmany-Hotels-Alua-Hawaii-Ibiza.h1134236.Hotel-Information) > > [Sol Principe](https://www.expedia.ca/Torremolinos-Hotels-Sol-Principe.h902884.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.ca/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information)