[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Airelles Château de la Messardière Travelers discover seaside luxury at this Saint-Tropez retreat where poolside relaxation pairs perfectly with exceptional dining experiences ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/824ff1c5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/370b71e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite (Prestige)](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/e98d7f75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/0503b953.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach nearby, white sand, free beach shuttle, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/3d78747b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Airelles Château de la Messardière sits along Pampelonne Beach. Guests enjoy ocean views while dining at any of the four on-site restaurants, including one with Asian cuisine. The spa completes the experience with restorative massages, facials, and manicure services. 9.6 Exceptional ## Popular amenities - Bar - Pool - Breakfast included - Pet-friendly - Gym - Spa ## Room options ### Check availability for these dates Tonight [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=10036&PinnedHotelID=10036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=10036&PinnedHotelID=10036&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=10036&PinnedHotelID=10036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=10036&PinnedHotelID=10036&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10036&PinnedHotelID=10036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10036&PinnedHotelID=10036&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10036&PinnedHotelID=10036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10036&PinnedHotelID=10036&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ![Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/5e988617.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Multiple Beds ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 1830 sq ft - 1 bedroom - Sleeps 6 - 3 King Beds ![Suite, Terrace | Living room](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/87da1190.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Terrace ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 538 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![Suite (Prestige) | View from room](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/971e42e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Prestige) ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 1076 sq ft - 1 bedroom - Partial sea view - Sleeps 3 - 1 King Bed ![Junior Suite (Pampelonne)](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/24484c6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Pampelonne) 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Deluxe Room, Poolside](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/e96959f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Poolside 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Junior Suite](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/5070973d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 484 sq ft - Partial sea view - Sleeps 2 - 1 King Bed ![Suite, Multiple Beds](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/670dceb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 1399 sq ft - 2 bedrooms - Sea view - Sleeps 4 - 2 King Beds ![Premium bedding, free minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/ca78599d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Riviera) ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 646 sq ft - 1 bedroom - Sea view - Sleeps 3 - 1 King Bed ![Suite (Louise)](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/a69797e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Louise) ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 1076 sq ft - 1 bedroom - Partial sea view - Sleeps 4 - 2 King Beds ![Superior Room](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/293a1f1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Junior Suite](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/b5e9080f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Superior Room, Sea View](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/cde9fce2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Sea View ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 291 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 Queen Bed ![Junior Suite (Plunge Pool)](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/b4702e7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (Plunge Pool) ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 484 sq ft - Sleeps 2 - 1 King Bed ![Suite (Victoire)](https://images.trvl-media.com/lodging/1000000/20000/10100/10036/3538cbbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Victoire) ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - 1615 sq ft - 2 bedrooms - Sea view - Sleeps 5 - 1 Twin Bed and 2 King Beds ### Room, Multiple Beds (Residence) ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - Sleeps 8 - 4 King Beds ### Room, Multiple Beds (Bastide) ### Highlights Balcony Soundproofed Individually decorated Air conditioning Free cribs/infant beds Free minibar items Smart TV Hypo-allergenic bedding - Sleeps 8 - 4 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSaint-Tropez-Hotels-Chateau-De-La-Messardiere.h10036.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSaint-Tropez-Hotels-Chateau-De-La-Messardiere.h10036.Hotel-Information) ## About the area Located in Saint-Tropez, Airelles Château de la Messardière is in a national park and near a private beach. St. Tropez Harbor and Port of Saint Tropez are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pampelonne Beach and Gigaro Beach. Traveling with kids? Don't miss Azur Park. [Visit our Saint-Tropez travel guide](https://www.expedia.ca/Saint-Tropez.dx500127) [View more Palaces in Saint-Tropez](https://www.expedia.ca/Saint-Tropez-Palaces.d500127-aaPalaces.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.25375%2C6.65760&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KHeZKyd1KD6MCEb2TFLdk6g6NqI=) Route de Tahiti, Saint-Tropez, Var, 83990 ### What's nearby - Pampelonne Beach - 5 min drive - 2.2 km - Saint Tropez Citadel - 5 min drive - 2.4 km - Place des Lices - 6 min drive - 2.8 km - St. Tropez Harbor - 7 min drive - 3.1 km - Port of Saint Tropez - 8 min drive - 3.5 km ### Getting around - Fréjus Station - 42 min drive - Cote d'Azur Airport (NCE) - 108 min drive ### Restaurants - ‪Shellona - ‬9 min drive - ‪Loulou Plage & Restaurant - ‬9 min drive - ‪Salama - ‬6 min drive - ‪Bagatelle St. Tropez - ‬9 min drive - ‪Tropezina - ‬19 min walk ## About this property ### Airelles Château de la Messardière Luxury family-friendly palace near Pampelonne Beach Located close to Place des Lices and Saint Tropez Citadel, Airelles Château de la Messardière provides a free breakfast buffet, a beach bar, and a poolside bar. Treat yourself to a manicure/pedicure, a massage, or a body scrub at Spa Valmont, the onsite spa. At the 4 on-site restaurants, enjoy brunch, dinner, Asian cuisine, and a beachfront location. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - 4 outdoor pools and a children's pool, along with sun loungers and pool umbrellas - Free valet parking - A free area shuttle, bike rentals, and supervised childcare (surcharge) - 1 meeting room, concierge services, and a 24-hour front desk Room features All 86 individually decorated rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and free stocked minibars. Extra amenities include: - Childcare services and free infant beds - Bathrooms with designer toiletries and separate tubs/showers - 60-inch Smart TVs with digital channels - Balconies, coffee/tea makers, and daily housekeeping ## Similar properties ![2 restaurants, lunch served](https://images.trvl-media.com/lodging/1000000/10000/1100/1016/8b2f1bc4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lou Pinet Saint-Tropez - Pool - Spa - Pet-friendly - Free WiFi 9.4 Exceptional 30 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1016&PinnedHotelID=1016&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1360000/1354000/1353917/08593744.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Bastide D'Antoine Gassin - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 146 reviews CA $306 CA $347 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=1353917&PinnedHotelID=1353917&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:30 AM to 7 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/24000000/23230000/23227900/23227841/7849bb99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Airelles Pan Dei Palais Saint-Tropez City Centre - 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Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 136 reviews CA $803 CA $900 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=9836548&PinnedHotelID=9836548&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free area shuttle - Free beach shuttle - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 4 restaurants - A bar/lounge - A beach bar - A poolside bar ### Restaurants on site - Jardin Tropezina - Matsuhisa - Palladio - Table de la Messardière ### Things to do - 4 outdoor pools - Arcade/game room - Bicycle rentals - Children's pool - Free children's club - Full-service spa - Gym - Playground - Shopping ### Family friendly - 4 outdoor pools - Arcade/game room - Baby toys - Children's games - Children's pool - Children's toys - Free area shuttle - Free children's club - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Playground - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 6,997 square feet of conference space - Business center - Meeting room ### Outdoors - Beach loungers - Beach umbrellas - Garden - In a national park - On the bay - Outdoor entertainment area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 9 treatment rooms - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Built in 1800 - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 60-inch smart TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free stocked minibar ### More - Air conditioning (climate-controlled) - Desk - Individual decor - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:30 PM; Check-in end time: 3:30 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from November 5 to April 25: - One of the dining venues - One of the swimming pools - Bar/Lounge - Business center - Children's club - Fitness facilities - Laundry facilities - Meeting facilities - Parking area - Sauna - Spa - Hot tub ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.91 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from April to October Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 12 years old are not allowed in the spa ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Chateau Messardiere Chateau Messardiere Hotel Chateau Messardiere Hotel Saint-Tropez Chateau Messardiere Saint-Tropez Messardiere Messardiere Chateau Chateau De La Messardiere Hotel St-Tropez Château Messardière Hotel Saint-Tropez Château Messardière Hotel Château Messardière Saint-Tropez Château Messardière Château de la Messardière Airelles Chateau Messardiere Airelles Château de la Messardière Palace Airelles Château de la Messardière Saint-Tropez Airelles Château de la Messardière Palace Saint-Tropez ## Frequently asked questions ### Does Airelles Château de la Messardière have a pool? > Yes, this property has 4 outdoor pools and a children's pool. One of the pools is closed seasonally each year from November 5 to April 25. ### Is Airelles Château de la Messardière pet-friendly? > Yes, pets are allowed at this property. ### How much is parking at Airelles Château de la Messardière? > Valet parking is free at this property. ### What time is check-in at Airelles Château de la Messardière? > Check-in start time: 4:30 PM; Check-in end time: 3:30 PM. Late check-in is available during limited hours. ### What time is check-out at Airelles Château de la Messardière? > Check-out is at noon. ### Where is Airelles Château de la Messardière located? > This family-friendly Saint-Tropez palace is located near the bay, within 2 mi (3 km) of Pampelonne Beach, Place des Lices, and St. Tropez Harbor. Saint Tropez Citadel and Port of Saint Tropez are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Airelles Château de la Messardière Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 83 8 - Good 9 6 - Okay 1 4 - Poor 4 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.4/10 Staff & service ### 9.2/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### David Sep 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I’ve been around the world and stayed nicest places , Top 3 for sure in world .. no mistakes , stay here if you can ##### David Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Angelo Jun 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Best hotel I’ve ever stayed at ##### Angelo Stayed 2 nights in May 2025 ### 10/10 Excellent #### Roupen Oct 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The spectacular views, the setting, the elegance and the service ##### Roupen Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Kreutz Oct 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tophotel ##### Kreutz Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### David May 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I travel quite a bit, and like 5 star hotels. This place blew away any other place I have ever stayed. The property is impeccable, the food is outstanding, the pools are fantastic and the service far exceeded our expectations. This place is a must see if you visit St. Tropez. ##### David Stayed 1 night in May 2024 ### 10/10 Excellent #### Reza Jun 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities One of the best experiences I ever had! Service was above and beyond any other hotel, I've been to. ##### Reza Stayed 2 nights in May 2023 ### 10/10 Excellent #### Blaine Oct 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The Chateau de la Messardiere is a hidden gem. We had a most pleasant and memorable stay, experiencing a super relaxing and truly magnificent weekend. Everything was top of the line, the staff support, the accomodations, and the amenities exceeded expectations. The property and grounds are absolutely stunning. We will stay here again in the future and highly recommend this place to everyone. ##### Blaine Stayed 2 nights in Oct 2023 ### 4/10 Poor #### susan Jun 26, 2024 Disliked: Staff & service, amenities We stayed here for 3 days in what was billed as a ‘junior suite’. The room was small and not really a suite, but a largish bedroom. Very disappointing for the 3k plus price charged. Style-less decor and a sweltering bathroom. Overall we were completely underwhelmed by our experience here. The hotel is charmless and ordinary. By day 2 we decided it was really like a Disney cruise ship experience. There are gaggles and gaggles of school age kids traveling with parents and a few nannys in tow...this place ain’t cheap…There are groaning buffets breakfasts and equally overstuffed buffet lunches. If you don't arrive just as the buffet opens, the place is in shambles with half empty platters , a frazzled waitstaff and inedible picked -over looking food. The spa is decent, the restaurant waitstaff tried really hard. The concierge was just absent even though he was sitting at the front desk with a sign in front of him. We asked for help with one dinner reservation. 6 hours later I had to call to follow up and he gruffly told me’ don't you know there are many other guests in the hotel?’…really ? At 3k plus a night, one tiny request for a dinner reservation and this is the response? I ended up making the reservation myself. Staff at front desk is useless….go elsewhere..a big big big disappointment. Gigantic disappointment for the price. A Sheraton in Des Moines is more exciting. ##### susan Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Vivi May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Chateau is Out of this World Class. ##### Vivi Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Andrei Oct 27, 2024 ##### Andrei Stayed 2 nights in Sep 2024 ### 6/10 Okay #### MARCELLO Oct 10, 2024 Liked: Cleanliness, property conditions & facilities sono un cliente abituale che ama questo hotel . stavolta il mio soggiorno molto deludente . la colazione e il pranzo a buffet , molto di bassa qualita ' . pesce d'allevamento. ostriche cattivo odore , gamberi e aragoste di bassa qualita ' Mi hanno tolto anche la torta al limone. . Le navette ( bus e rolls) sempre assenti . Ogni volta se va bene bisogna attendere 15 minuti al freddo sia in hotel che a St Tropez . ho ordinato una medicina per la pressione per le h 8 e mi e' arrivata alle h 12:30 !!. La camera al mio ritorno non era stata pulita ancora alle ore 16:30 . e sempre problemi tecnici alla TV. Solo una cameriera per rifare la suite . Da Cipriani. a Venezia arrivano in 3 !!. Poi la camera al freddo , perche' non era prevista l'aria calda : Mi hanno portato una stufa ( hotel 5 stelle L ) che non funzionava. Il personale e i manager sono fantastici , ma l'hotel stavolta era abbandonato a se stesso. E francamente pagare oltre 2000/ 3000 euro a notte per questi disservizi non va bene . Non so se ritornero' piu '. ##### MARCELLO Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Chris Sep 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Chris Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Lisbeth Sep 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Lisbeth Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Hatsumi Sep 7, 2024 ##### Hatsumi Stayed 3 nights in Sep 2024 ### 8/10 Good #### MARCELLO May 29, 2024 ##### MARCELLO Stayed 1 night in May 2024 ### 10/10 Excellent #### Vesselin Jan 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Vesselin Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### alicia Sep 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Es un excelente hotel y la atención es perfecta ##### alicia Stayed 5 nights in Sep 2023 ### 10/10 Excellent #### marcello Sep 6, 2023 Liked: Cleanliness, staff & service, amenities hotel fantastico per posizione. Staff molto gentile . Desk manager Lara preparata e professionale . Il general manager italiano , numero uno , nell'ascoltare le esigenze del cliente e nel promuovere nel breve futuro un NO SMOKING nella sala del breakfast . Il fumo dei fumatori arriva in faccia ai clienti che non fumano , con grave disturbo della colazione stessa . In piu i bambini vittime innocenti del fumo passivo .Ho segnalato al manager , che mi ha promesso che fara' un divieto di fumo durante il breakfast. In linea con le direttive della CEE sui divieti del fumo nei locali e nelle spiagge pieni di bambini e donne in gravidanza . Altro lato da migliorare , la lunga attesa per prendere la navetta per saint tropez o per la spiaggia . Troppi 10 minuti di attesa . I clienti stanno fermi in fila sotto il sole . E altri 10 minuti di attesa per tornare , piu il viaggio , e' troppo tempo prezioso di vacanza buttato via . Da aumentare gli autisti e soprattutto lil numero delle auto e navette di servizio dell'hotel . Ci ritornero' presto . Maestro Marcello Lo Giudice Principato di Monaco ##### marcello Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### ARMINE Jun 22, 2023 ##### ARMINE Stayed 1 night in Jun 2023 ### 10/10 Excellent #### James Jun 17, 2023 ##### James Stayed 4 nights in Jun 2023 ### 8/10 Good #### Morgan Apr 27, 2023 Beautiful ##### Morgan ### 10/10 Excellent #### Christelle Oct 21, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un hôtel que je recommande a tout le monde Un hôtel Toujours aussi agréable et merveilleux. Un Seul bémol cette fois ci le spa était très bruyant, les gens doivent confondre spa = repos avec salon de discussion ... c’est dommage ! Sinon rien à redire ##### Christelle Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Niki Sep 23, 2022 ##### Niki Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### melanie Sep 17, 2022 ##### melanie Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Alexandra Sep 14, 2022 ##### Alexandra Stayed 3 nights in Sep 2022