Sra Both Vacation Packages

I like this property. I had a problem with the lady renting me the apartment. It was a big property and I tried to get clarification but she was very un accommodating and rude. On day of check out I tried to ask why I was moved last minute as soon as I arrived to the country they changed my reservation and only told me once I arrived to property. The place was very beautiful but I was disappointed with the lady I communicated with. She was unprofessional and did not want to help at all

Great room, amazing location, clean and well maintained outdoors, friendly staff. We'll come back!

Spotless rooms and beautiful hotel and otherwise amazing , but my reviews are a little different because this hotel was chosen for how they could also manage my celiac disease safely. They managed , but poorly in the options and flavor of the safe selection. They really over exaggerated their abilities and underperformed with the gluten free. It required many difficult conversations, repeatedly explaining over and over to each staff and felt I was always complaining and I felt badly for it . I felt they didn't really understand how hard gluten free is or their was constant misunderstanding between them and staff and kitchen etc. I never relaxed because I was constantly stressed about food. It was hit and miss with the fixes they tried . They kept wanting me to help them correct the problems so they are trying. I hope its better for the next celiac who travels there because otherwise its amazibg and a beautiful location. .

Room clean but outdated . Food is ok , you get what you paid for . Pools are super cold . Not heated . Mini golf and zip lanes out of service . Employees are super nice . We did see cockroaches where the mini golf is once the weather started to warm up .

Employees were very nice and professional. We definitely enjoyed Alberto