Terrain de l’hébergement
Vérifier la disponibilité

Mallory Court Country House Hotel and Spa – Avis

4 out of 5
Mallory Court Country House Hotel and Spa
Harbury Lane, Bishops Tachbrook, Royal Leamington Spa, England

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 236 avis sur 379." "
Note de 8 – Bien, d’après 100 avis sur 379." "
Note de 6 – Acceptable, d’après 25 avis sur 379." "
Note de 4 – Médiocre, d’après 12 avis sur 379." "
Note de 2 – Terrible, d’après 6 avis sur 379." "

9,4/10

Propreté

9,4/10

Service et personnel

9,2/10

Commodités

9,2/10

État et installations de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Kevin

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent service and friendly staff who couldn’t do enough for you
Séjour de 1 nuit en mai 2024
Dawn a répondu le 22 mai 2024
Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff .

10/10 – Excellent

Peter

Séjour de 1 nuit en mai 2024

8/10 – Bien

Philippa

Séjour de 2 nuits en mai 2024

10/10 – Excellent

Frances

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Most of all, the staff were all fantastic. Very friendly, incredibly helpful and we really felt that they would go out of their way, to make our stay more pleasant. The hotel was stunning, the spa was excellent and the food was really outstanding. We had the tasting menu, and it was delicious. Many thanks for a wonderful experience.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Asa

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We absolutely loved our stay, such gorgeous hotel and surroundings. The staff was so tentative and accommodating, the breakfast was excellent and the spa was lovely. Perfect relaxing weekend away in the countryside and we can’t wait to come back.
Séjour de 4 nuits en avril 2024

10/10 – Excellent

Catherine

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a beautiful hotel, a lovely room with a large comfy bed. The staff were very welcoming and friendly and the food quality was excellent. I'd booked for a special occasion and it didn't disappoint!
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Gavin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Viveak

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I booked Mallory Court as surprise for my wife as a mini moon from 7th April to 9th April. From the very start, the staff were amazing in making those 2 nights special for us. Dawn was extremely supportive in helping me book the afternoon tea and spa. The staff when we arrived were nothing but tentative, even offered us an upgrade along with cookies and card to congratulate us. On the Monday, we had the spa for 2 hours and followed by our treatment, one particular staff member (she had short blonde hair) did put a damper on our experience as we felt she was rude, very cold towards us and even snatched the bands out my hands and said “cheers”. Not something I’d expect considering the experience we’d been getting from the other staff members. Other than that, from the welcome, restaurant staff, to hotel staff, I want to say a huge thank you from the wife and I for making our mini moon a memorable one.
Séjour de 2 nuits en avril 2024

8/10 – Bien

Song

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

6/10 – Acceptable

Cole

Voyage de couple
Points forts : Propreté, service et personnel
The hotel was nice. The basic rooms are quite small. The staff were really really good but our stay had a black cloud over it as a another guest in an adjacent room kept us awake until 530 in the morning. The staff are really good and sent us some breakfast at around 11:30 am. I would have been nice to be offered more from them. The food is really good.
Séjour de 1 nuit en mars 2024

8/10 – Bien

Rosemary

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Attentive staff who were helpful at all times
Séjour de 1 nuit en mars 2024

8/10 – Bien

stephen

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff. Welcoming
Séjour de 2 nuits en mars 2024

10/10 – Excellent

Caroline

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing meal and absolutely lovely staff. Our room was beautiful and very luxurious. We can't wait to go back!
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Ellen

Séjour de 3 nuits en février 2024

8/10 – Bien

SANDRA

Séjour de 2 nuits en février 2024

10/10 – Excellent

David

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Although we only stayed one night the staff were courteous and professional. Location and impeccable room. Would highly recommend
Séjour de 1 nuit en février 2024

10/10 – Excellent

Thomas

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Jonathan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Highly recommended
We had an amazing stay. Customer service was exceptional, food really was lovely. We paid for the spa which was very good. Overall we had a wonderful stay would highly recommended
Séjour de 1 nuit en février 2024

4/10 – Médiocre

John

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en février 2024

8/10 – Bien

Steve

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Unusually placed outside Lemington, currently disrupted on all sides by HL7, this beautiful building is quite an impressive vision to approach. Decades of harsh beatings from a thousand wedding parties have left a mark but the whole complex has been very well maintained and the addition of newer sleeping options which keep a good distance from the main building is reflectively ingenious. The different eras within the complex give the confidence that it's been long established and well run business for a long time, which brings me to the potential downside, over priced. While everyone working there is super keen(ish) to treat guests well, there feels a dark divide of funding. There is no leyway or movement in the high cost of being there. It is clearly a place to go when you reach the point of having more money than sense, the food, while incredibly delicious, comes at the price of a body part, a liver or arm perhaps. A meal for two coming in at 3 times the price of the room we stayed in. Essentially, half a year spent saving up 500 pounds is better spent on a long weekend in Paris with similar levels of quality and food, than one rather short evening in the midlands. A bottle of soda stream should never be a tenner! In short; amazing friendly, happy, almost interested staff in a gorgeous old (and new) hotel, clean and well maintained with a restaurant that serves incredibly beautifully prepared and tasty food that will cost you your soul.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Thomas, Jersey City

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Macauly

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Anni

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Staff are absolutely spot on - breakfast was the best ever
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

David, Rugby

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location for a special birthday. We were particularly impressed with the professionalism, friendliness and help of staff.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Richard

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Richard

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Business trip to Warwick.
Perfect hotel for a business trip to Warwick. Great spa facilities on site. Excellent staff. Fabulous breakfast. What more can one ask for?!!
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Mai

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
A lovely nights stay, very good and friendly staff. The reception staff were excellent and very helpful. Thank you Mallory Court.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Andy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A super stay in a lovely place
A lovely couple of days spent here, the place was beautiful and the staff all excellent, they couldn't do enough for us. They also gave us a complimentary room upgrade as a great surprise, as we were celebrating my partner Tina's birthday. We would recommend Mallory Court unreservedly.
Séjour de 2 nuits en novembre 2023

6/10 – Acceptable

David

Points forts : Propreté
Séjour de 1 nuit en décembre 2023

4/10 – Médiocre

michael

Voyage de couple
Points forts : Service et personnel, commodités
Points faibles : Propreté, état et installations de l’hébergement
Lovely hotel full of character.Plumbing in bedroom was atrocious.Sewer smells,toilet cystern takes forever to refill,taps only trickle.Management admitted problems due to age of plumbing - SURELY THEY NEED TO SPEND THE MONEY TO SORT OUT
Séjour de 1 nuit en décembre 2023

8/10 – Bien

Allan

Voyage d’affaires
Points forts : Service et personnel, état et installations de l’hébergement
The original building that the Hotel was in had lots of character. The new build extension where l was given a room, its communal area carpets were very shabby. Try getting from room One to the lift in the morning, which was a little challenge.
Séjour de 1 nuit en décembre 2023

2/10 – Terrible

Navdeep

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Christopher

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A charming and elegant hotel, matched by the charm and efficiency of the staff. Our bedroom was lovely, cosy and well-appointed -- apart from the absence of any storage drawers! Margaritas were too strong -- go easy on the vodka.
Séjour de 1 nuit en novembre 2023

8/10 – Bien

Judith

Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Grant

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023

6/10 – Acceptable

Voyageur vérifié

Points forts : Propreté
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Dan

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best service I have ever had in UK hotel
The service in this hotel is the best I have ever had in any hotel I’ve stayed in in the UK. Every detail is considered and thought of, you are made to feel instantly welcome and all the staff were wonderful!!! The hotel is gorgeous and a quintessentially English decor with modern elements as well… perfect balance. I can not speak highly enough about this hotel… it really did take service to the next level!!! Thank you to all the staff The food was also of a very high standard!
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Diane

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hotel and grounds exceptional
Comfortable standard room- main hotel and grounds exceptional. Excellent breakfast and service
Séjour de 2 nuits en septembre 2023

8/10 – Bien

Jennifer

Points forts : Service et personnel, état et installations de l’hébergement
Bed very uncomfortable
Séjour de 2 nuits en septembre 2023

10/10 – Excellent

Natasha

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a great stay at Mallory Court! The staff were lovely and very accommodating. There was a gentleman who served us for breakfast on both Saturday and Sunday morning. We didn’t get his name but he was very polite and well spoken. He made our whole meal wonderful!
Séjour de 2 nuits en septembre 2023
Max a répondu le 20 sept. 2023
Many thanks for such a nice review. The team work extremely hard to make sure all our guests have a great experience, so your kind words will certainly mean a lot. We look forward to welcoming you back to Mallory soon.

10/10 – Excellent

Charlie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Max a répondu le 20 sept. 2023
Thank you very much for taking the time to rate your experience. We hope to welcome you back to Mallory very soon.

10/10 – Excellent

Sam

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We loved the friendliness and helpfulness of the staff and the food - really lovely. The room was quite warm at night even though it was not a warm temperature outside - we prefer it cooler for sleep. That is not a complaint but an observation.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Andy

Points forts : Service et personnel
Service exceptional, rooms less so
We had a one night stay here in September 2023. Overall, a mixed experience. The room cost was in the £150 region. The spa cost (£25 per head for 2 hours) was a reasonable cost, although having to pay that on top of the hotel room fee seems a bit steep. For the price, I’d like to see some more care in customer service (drinking water cooler not topped up, cups not stocked up etc). At no point in my two hours there did anyone come to take a drinks order from us. Just left a little bit underwhelmed. The facilities were great however. As a hotels.com gold Member and staying in a lot of hotels, we were pretty disappointed with the room. It was very dated (a TV that must have been pushing 20 years old), very basic decor and comfort. I’d put this on par with an average travelodge, and for more than triple the price of that kind of room. The meal and service however were excellent. Dorian our server for the tasting menu was superb. The food was excellent. Finally, all costs were put directly to the room and a standard 7% service charge added to the final bill (including the spa cost and restaurant). We paid that (mainly for Dorian) however it’s a bit cheeky to add that as an extra cost for things like the spa. Do: come here for the food Don’t: expect huge amounts from the actual hotel room
Séjour de 1 nuit en septembre 2023
Max a répondu le 20 sept. 2023
Dear Andy,Thank you for taking the time to write this review. As with most hotels feedback is important for us to be able to move forward with our product. I am very sorry your experience fell a little short of our high standards and I'll pass onto the team to ensure future guests receive the service expected.Dorian is a valued member of our team and your comments will make his day. We hope to welcome you back to Mallory in the near future.Best wishes

10/10 – Excellent

Nicola

Séjour de 1 nuit en août 2023

8/10 – Bien

Yumin

Séjour de 2 nuits en août 2023

10/10 – Excellent

Gursharan

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en août 2023

6/10 – Acceptable

Kush

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023

10/10 – Excellent

Aron

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good spa experience!
Séjour de 1 nuit en août 2023

4/10 – Médiocre

HANNAH

Séjour de 1 nuit en août 2023