Title: LH Grand Hotel Hermitage - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=599535&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # LH Grand Hotel Hermitage ## Photo gallery for LH Grand Hotel Hermitage ![Lobby sitting area - LH Grand Hotel Hermitage (Rome)](https://images.trvl-media.com/lodging/1000000/600000/599600/599535/ee20106d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - LH Grand Hotel Hermitage (Rome)](https://images.trvl-media.com/lodging/1000000/600000/599600/599535/4ed7e302.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - LH Grand Hotel Hermitage (Rome)](https://images.trvl-media.com/lodging/1000000/600000/599600/599535/457f4953.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - LH Grand Hotel Hermitage (Rome)](https://images.trvl-media.com/lodging/1000000/600000/599600/599535/44d16287.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - LH Grand Hotel Hermitage (Rome)](https://images.trvl-media.com/lodging/1000000/600000/599600/599535/c8949524.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at LH Grand Hotel Hermitage and take advantage of an airport shuttle, a terrace, and a garden. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi. ## Reviews 6.0 ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Feb. 27 - Feb. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=599535&PinnedHotelID=599535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=599535&PinnedHotelID=599535&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 28 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=599535&PinnedHotelID=599535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=599535&PinnedHotelID=599535&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=599535&PinnedHotelID=599535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=599535&PinnedHotelID=599535&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=599535&PinnedHotelID=599535&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=599535&PinnedHotelID=599535&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Single Room ![Single Room](https://images.trvl-media.com/lodging/1000000/600000/599600/599535/60f2050e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Air conditioning Free cribs/infant beds TV Private bathroom Hair dryer Minibar Daily housekeeping In-room safe - 151 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Double Room ![Double Room](https://images.trvl-media.com/lodging/1000000/600000/599600/599535/a26f6d31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning Free cribs/infant beds TV Private bathroom Hair dryer Minibar Daily housekeeping In-room safe - 194 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Triple Room ![Triple Room](https://images.trvl-media.com/lodging/1000000/600000/599600/599535/7cae524a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning Free cribs/infant beds TV Private bathroom Hair dryer Minibar Daily housekeeping In-room safe - 247 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ## You may also like Ad ![Free daily full breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/521400/521343/724ffa9b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Massimi City Garden Hotel Trionfale - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 227 reviews CA $134 CA $171 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Rome-Hotels-Park-Hotel-Dei-Massimi.h521343.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=179899&destination=Rome (and vicinity)&destType=MARKET&latLong=41.903755,12.479556&searchId=10fe5800-88e5-470a-bcd8-bd72be5c2eae&top_cur=CAD) Ad ![Outdoor spa tub](https://images.trvl-media.com/lodging/9000000/8780000/8773800/8773754/ef4a7403.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### QC Grand Hotel Roma Fiumicino - 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Free WiFi - Air conditioning - Breakfast available - Business services 9.2 Wonderful 811 reviews CA $181 CA $215 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Rome-Hotels-Hotel-Oceania.h8317570.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=179899&destination=Rome (and vicinity)&destType=MARKET&latLong=41.903755,12.479556&searchId=10fe5800-88e5-470a-bcd8-bd72be5c2eae&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-Grand-Hotel-Hermitage.h599535.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRome-Hotels-Grand-Hotel-Hermitage.h599535.Hotel-Information) ## About the area Located in Parioli, a neighborhood in Rome, LH Grand Hotel Hermitage is near a train station. Spanish Steps and Trevi Fountain are notable landmarks, and travelers looking to shop may want to visit Via Veneto and Via del Corso. Looking to enjoy an event or a game? See what's going on at Stadio Olimpico or Foro Italico. [Visit our Rome travel guide](https://www.expedia.ca/Rome.dx179899) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.92981%2C12.48862&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=M3wr8nJda34l2Hm3zGINmMNOvjg=) Via Eugenio Vajna, 12, Rome, Lazio, 00197 ### What's nearby - ![Beautiful day in january.](https://images.trvl-media.com/place/3023/5b1e53ba-9c8d-4449-98aa-3e3698c194f6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tiber River 8 min walk \- 0.7 km - ![villa im borghese park](https://images.trvl-media.com/place/507794/53e1d6f9-a697-46a6-be7f-2042afee0dac.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Villa Borghese 18 min walk \- 1.5 km - ![Cozy street in Via Vittorio Veneto Rome](https://images.trvl-media.com/place/6046255/6d6c862d-8a64-4474-8262-2f791fb87c4a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Via Veneto 8 min drive \- 4.4 km - ![Piazza del Popolo showing heritage architecture](https://images.trvl-media.com/place/508625/9d2d0670-67bb-4149-9324-a9fd1b2a003a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza del Popolo 8 min drive \- 4.0 km - Auditorium Parco della Musica 16 min walk \- 1.4 km ### Getting around - Rome Acqua Acetosa Station 8 min walk - Rossini Tram Stop 16 min walk - Ciampino Airport (CIA) 44 min drive ### Restaurants - Il Melograno 9 min walk - Bar Parnaso 3 min walk - Alice Pizza 7 min walk - La Musa Gaia 6 min walk - Ercoli 1928 6 min walk ## About this property ### LH Grand Hotel Hermitage Upscale hotel near Villa Borghese At LH Grand Hotel Hermitage, you can look forward to an airport shuttle, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar. You'll also find perks like: - Free self parking - Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a TV in the lobby - A front-desk safe, 1 meeting room, and an elevator Room features All 116 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with tubs or showers and free toiletries - Free infant beds, daily housekeeping, and phones ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587154/78454e47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Rome Airport Fiumicino - Free airport shuttle - Pet friendly - Free WiFi - Restaurant 8.2 Very good 3,703 reviews CA $231 CA $270 total includes taxes & fees Mar 17 - Mar 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=1587154&PinnedHotelID=1587154&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/570000/564200/564180/ec19f7f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Rome Airport Fiumicino - Pool - Pet friendly - Free WiFi - Restaurant 8.2 Very good 3,194 reviews CA $277 CA $321 total includes taxes & fees Mar 10 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children - A bar/lounge - A restaurant ### Things to do - Gym - TV in common areas ### Family friendly - Babysitting - In-room crib - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Computer station - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 5 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - TV ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: noon Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children - Airport shuttle fee: EUR 60 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Grand Hermitage Hotel Grand Hermitage Rome Grand Hotel Hermitage Grand Hotel Hermitage Rome Hotel Grand Hermitage Grand Hermitage Grand Hotel Hermitage LH Grand Hotel Hermitage Rome LH Grand Hotel Hermitage Hotel LH Grand Hotel Hermitage Hotel Rome ## Frequently asked questions ### Is LH Grand Hotel Hermitage pet-friendly? ### How much is parking? ### What time is check-in at LH Grand Hotel Hermitage? ### What time is check-out at LH Grand Hotel Hermitage? ### Does LH Grand Hotel Hermitage provide a shuttle to the airport? ### Where is LH Grand Hotel Hermitage located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## LH Grand Hotel Hermitage Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.4 Cleanliness ### 6.8 Location ### 6.8 Staff & service ### 5.6 Property conditions & facilities 10 - Excellent 32 8 - Good 112 6 - Okay 89 4 - Poor 84 2 - Terrible 46 ## Reviews ### 2/10 Terrible #### mathew Nov 3, 2021 Disliked: Staff & service, amenities, property conditions & facilities NO WATER!! OLD FIXTURES, WHEN WATER COMES WITH A TRICKLE YOU CAN BARELY SHOWER, NO HOT WATER, WILL CHARGE FOR BREAKFAST, TORN DRAPES, DIRTY ROOMS, FILTHY PLACE AND WE ARE SUPRISED THAT THE CITY LETS THIS PLACE OPERATE!! It’s definitely NOT a 4 star hotel, NO PARKING, WiFi only works in the lobby area!! Crazy worst experience ever!! I travel a lot and this is not even worth a 1 star ##### mathew Stayed 4 nights in Oct 2021 ### 2/10 Terrible #### Adriana Nov 2, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Caldaia spenta (ho dovuto chiedere x fare doccia) camera gelida (e d inverno ?) interruttori mal funzionanti ( ho svitato lampadine) polvere ( pantofole a dimostrarlo)...togliete 2 stelle anche 2 e 1/2 ##### Adriana Stayed 1 night in Oct 2021 ### 4/10 Poor #### Jan Nov 2, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DONT DO IT TO YOURSELF not working wifi, in the morning I had to wait like 10 minutes to get warm water in shower, otherwise it was cold AF, there was mildew in bathroom, breakfast very, very poor, not working heating, broken door... I booked because there was nothing left due to my last minute decision, but it was a huge mistake.... ##### Jan Stayed 4 nights in Oct 2021 ### 4/10 Poor #### Luca Nov 1, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities La camera era sporca come pure il bagno e al mattino non usciva acqua dai rubinetti e dalla doccia. Servizio scadente e pochi sorrisi ##### Luca Stayed 1 night in Oct 2021 ### 6/10 Okay #### Renato Oct 30, 2021 Liked: Cleanliness, staff & service Per un 4 stelle mi aspettavo qualcosa in più. Per l’acqua calda in camera attesa di 10 minuti lasciando scorrere l’acqua. Pulizia della camera buona. Accoglienza buona. ##### Renato Stayed 3 nights in Oct 2021 ### 4/10 Poor #### Adriana Oct 21, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Unico lato positivo è la vicinanza all’Auditorimu della musica. Lati negativi tanti: camera sporca con polvere evidente ovunque e quindi sicuramente non sanificata, cavi elettrici scoperti, prese elettriche rotte con cavi che fuoriuscivano, lenzuola bucate, scarico del wc rotto quindi il giorno dopo siamo andati in un bagno di un’altra stanza, rubinetto del bidè che perdeva acqua in continuazione, tubo doccia ossidato perché molto vecchio e muro rotto al lato della doccia quindi fuoriusciva acqua tanto da creare pozzanghere nel bagno, carta parati staccata in vari punti della camera, battiscopa mancante in alcuni punti, colazione scarsissima, bar della reception con scaffali completamente vuoti, nella descrizione c’è segnalato il parcheggio che non c’è e quindi abbiamo pagato il parcheggio ogni giorno. Direi che è stato un soggiorno da dimenticare. Mai più!!! ##### Adriana Stayed 3 nights in Oct 2021 ### 4/10 Poor #### Pål Oct 3, 2021 Liked: Staff & service Disliked: Amenities, property conditions & facilities Struttura e servizi da 3 stelle, non 4. ##### Pål Stayed 1 night in Sep 2021 ### 4/10 Poor #### Antonella Sep 25, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort DA NON TORNARE ##### Antonella Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Alain Sep 23, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Horrible à tous les niveaux ##### Alain Stayed 7 nights in Sep 2021 ### 4/10 Poor #### Verified traveller Feb 18, 2020 Disliked: Staff & service, property conditions & facilities Letto scomodo. Reception arrivo non molto cort tese ##### Verified traveller Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Darja Feb 8, 2020 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### not good hotel First on the room wasn’t broke shower,second very bad staff in the reception,they didn’t take responsibility for anything,speak not so good English ,plus the are very speak not good with you ,the are not smily....at the room you don’t have internet,you need to pay ,second when you finish with payment,the as you pay more for every night per person 6 Evro ... so we never come back on 4 start hotel, I can tell that even on hostel it’s more nice than there ,plays look like that it’s not clean and with out many years renovating...please look for staff ho work on reception ,because it’s also very important ![](https://a.travel-assets.com/ugc/hotel-reviews/4B59DF794DA931E54476B153A5571B153F877B271581202552617.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Darja Stayed 2 nights in Jan 2020 ### 2/10 Terrible #### Krystyna Brygida Jan 29, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort da evitare assolutamente ##### Krystyna Brygida Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller Nov 1, 2019 Liked: Staff & service Disliked: Property conditions & facilities Avendo gia soggiornato in passato, ho trovato la struttura molto peggiorata e decadente. Di certo non da 4 stelle: porta della camera che a malapena si chiudeva, mobilio vecchio, carta scrostata e, cosa assurda, senza acqua calda x un guasto improvviso che peró si protraeva da diverso tempo. Poi, cosa che non mi era mai capitata, mi entra in camera un altro cliente a cui era stata assegnata la mia stessa camera, con grande stupore e disappunto di entrambi. Buona la colazione, una delle poche cose che si salva! Meno male che almeno la tassa di soggiorno non mi è stata fatta pagare. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 8/10 Good #### Verified traveller Oct 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Struttura un po’ datata ( peccato ) necessiterebbe di qualche ritocco . Camera molto grande , pulitissima , bagno spazioso . Personale molto gentile , allegro è disponibile ##### Verified traveller Stayed 1 night in Oct 2019 ### 2/10 Terrible #### Verified traveller Oct 28, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I will never go back to this place. It was such a horrible experience. Staff are not helpful and friendly. No good customer service. Definitely not a place to feel comfortable. ##### Verified traveller Stayed 4 nights in Oct 2019 ### 6/10 Okay #### Verified traveller Oct 19, 2019 Liked: Staff & service Disliked: Cleanliness The hotel was a little out of the way, Coates in what appeared to be a middle class residential section of Rome. It was hard to get Uber and it wasn’t a metro station. My room had lukewarm water for the shower and when I asked to h hangs rooms, I was told that someone would come within the hour to fix it. They never came. Also there was mold in the shower grout/tile as well. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 8/10 Good #### Verified traveller Oct 18, 2019 Good Breakfast Good Coffee Service. Staff very attentive at Breakfast ##### Verified traveller Stayed 2 nights in Oct 2019 ### 6/10 Okay #### Gabriele, Milano Oct 15, 2019 Disliked: Property conditions & facilities Gran posizione però è davvero un gran peccato che non venga rinnovato perché la struttura è molto vecchia.Posizione,prezzo e colazione ok. ##### Gabriele Stayed 3 nights in Oct 2019 ### 2/10 Terrible #### Jackie, New York, NY Oct 11, 2019 Disliked: Amenities, property conditions & facilities No amenities, poor internet, tiny beds, no heater. This hotel should have been rated 2 star at most. ##### Jackie Stayed 3 nights in Oct 2019 ### 2/10 Terrible #### Verified traveller Oct 10, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities Da abbattere e ricostruire di sana pianta. Una delusione. ##### Verified traveller Stayed 3 nights in Oct 2019 ### 6/10 Okay #### Suzysez, Houston Oct 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities The blonde old crone who checks in was awful and accused me of smoking in my room (UNTRUE) when I complained about the AC. She then offered me another room when I showed her my nicotine patch (she had seem me smoking outside earlier). The AC made noise but no cooling or fan detected. The other staff were extremely nice. The bathroom was a marble death trap with no grab bars. I didn't plan well when I booked this hotel; it's WAY far on the edge of Rome. If you want isolation and it isn't HOT, it's fine. Again, the desk staff were extremely nice and the lobby was well cooled. Don't be fooled by that. ##### Suzysez Stayed 7 nights in Aug 2019 ### 2/10 Terrible #### Alex, Bordeaux, France Aug 29, 2019 Disliked: Amenities, property conditions & facilities This place is a joke , old hotel in terribly need of improvement . You can rate it 2 star if you feel generous but no . Better sleep on the street honestly or pay 30 , 40 extra euros and get a decent hotel . Good location but that's all . Everything is in bad shape ....walls are coming apart , mattress with springs coming out , dripping water and the worst of all in our room was the noise the phone was making every time the neighbors were flashing the toilet ##### Alex Stayed 2 nights in Aug 2019 ### 4/10 Poor #### Verified traveller Aug 26, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Some investment could transform this hotel to what was its apparent former grandeur however, it has become rather rundown, shabby and quite frankly poorly maintained and dirty. We had to change rooms as my son had been bitten all over his legs in bed on the first night. The air con blew out dust causing us all some breathing difficulties and so remained off most of the time. On another day my son and wife became trapped in the room as the door handle mechanism was faulty. The auxiliary staff seemed overworked and tired and some of the reception staff seemed disinterested and bored with the exception of one who was on duty in the morning and was pleasant enough. The final straw came on the final day just as we were about to leave; whilst waiting with our baggage in reception, one of our suitcases fell into a plinth with a pottery bust on top, breaking said bust. Aghast at this, we were very apologetic. The receptionist said he would have to phone his manager and returned to inform us we would have to pay 100 Euro's. When I informed him we had no cash and offered him a card payment, he instructed me to go to a ATM and withdraw the cash. As we were about to be picked up to return to the airport and still embarrassed by the incident, I naively obliged. It was only later I realised they would have been insured and I had been hasty in paying the money. Rome is an incredible and beautiful destination, the hotel and air travel rather spoiled the rest of the experience. ##### Verified traveller Stayed 5 nights in Aug 2019 ### 4/10 Poor #### Verified traveller Aug 26, 2019 Liked: Amenities Disliked: Cleanliness, property conditions & facilities You can imagine that years ago it would of been a beautiful hotel but it was run down many things broken and damaged not been looked after very well very dirty a hole in the bathroom floor damp throughout the room and bathroom out of date products in mini fridge lids rusty wardrobe had masking tape to keep the rail up no hangers the door looked like had been broken into many times holes in bedsheets skirting board not attached handles missing on draws no WiFi no bar ever open didn’t go for breakfast due to cleanliness of hotel we did complain to Expedia as they recommend hotel and we wanted to be moved however they alerted the hotel and from there was very awkward with hotel staff ##### Verified traveller Stayed 3 nights in Aug 2019 ### 6/10 Okay #### Marlena Aug 20, 2019 Liked: Staff & service Disliked: Cleanliness, room comfort Ten hotel zasługiwał z pewnością na 4\* ale lata temu. Czas się tam zatrzymał i niestety na tą chwilę jest kiepsko. Obsługa bardzo miła i pomocna, nawet bez problemu zmienili nam pokój. Klimatyzacja śmierdzi grzybem, łazienki może i sprzątane ale już zaniedbane. Stare windy, które potrafią stanąć w trakcie jazdy i straszyć. Jedyne plusy to taras na dachu i ładna okolica, przystanek autobusu blisko hotelu. Śniadania kontynentalne skromne ale można sie najeść. Mimo wszystko nie polecam. Nie warte tej ceny ##### Marlena Stayed 5 nights in Aug 2019