Title: The West End Flats (Aparthotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=3020&destination=Roanoke%2C+Virginia%2C+United+States+of+America&selected=103317586&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # The West End Flats ## Photo gallery for The West End Flats ![Brewpub - The West End Flats (Roanoke)](https://images.trvl-media.com/lodging/104000000/103320000/103317600/103317586/995a0790.jpg?impolicy=resizecrop&rw=598&ra=fit) ![BBQ/picnic area - The West End Flats (Roanoke)](https://images.trvl-media.com/lodging/104000000/103320000/103317600/103317586/f219decc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-size fridge, microwave, oven, stovetop - The West End Flats (Roanoke)](https://images.trvl-media.com/lodging/104000000/103320000/103317600/103317586/7625fd65.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment | Living area - The West End Flats (Roanoke)](https://images.trvl-media.com/lodging/104000000/103320000/103317600/103317586/b5297df9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - The West End Flats (Roanoke)](https://images.trvl-media.com/lodging/104000000/103320000/103317600/103317586/974c8a96.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies The West End Flats offers a convenient airport location with amenities like in-room WiFi, laundry facilities, bike parking, a firepit, an off-leash pet area, and concierge services. ## Reviews 9.4 Exceptional ## Popular amenities - Kitchen - Washer - Dryer - Pet friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=103317586&PinnedHotelID=103317586&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=103317586&PinnedHotelID=103317586&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 19 - Mar. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=103317586&PinnedHotelID=103317586&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=103317586&PinnedHotelID=103317586&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=103317586&PinnedHotelID=103317586&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=103317586&PinnedHotelID=103317586&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=103317586&PinnedHotelID=103317586&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=103317586&PinnedHotelID=103317586&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Apartment ![1 bedroom, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/104000000/103320000/103317600/103317586/50984051.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment 10.0 Exceptional 3 reviews - 650 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Apartment ![Deluxe Apartment | Living area](https://images.trvl-media.com/lodging/104000000/103320000/103317600/103317586/2fb774ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Apartment ![Premium Apartment | Living area](https://images.trvl-media.com/lodging/104000000/103320000/103317600/103317586/59e0486e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Free daily full breakfast](https://images.trvl-media.com/lodging/1000000/580000/575000/574972/44e345f7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn Airport Airport - Pool - Breakfast included - Free airport shuttle - Pet friendly 8.6 Excellent 863 reviews CA $107 CA $121 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Roanoke-Hotels-Comfort-Inn-Airport.h574972.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=3020&destination=Roanoke&destType=MARKET&latLong=37.27097,-79.941427&searchId=c9f787c9-b97a-4506-bb1c-b1d72662f65d&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/43100/43056/aea76a51_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Roanoke Airport/Valley View Mall Roundhill - 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Pool - Breakfast included - Pet friendly - Parking included 7.4 Good 1,031 reviews CA $99 CA $111 total includes taxes & fees Mar 25 - Mar 26 [](https://www.expedia.ca/Roanoke-Hotels-Days-Inn-By-Wyndham-Roanoke-Near-I-81.h15893.Hotel-Information?chkin=2026-3-25&chkout=2026-3-26&rm1=a2®ionId=3020&destination=Roanoke&destType=MARKET&latLong=37.27097,-79.941427&searchId=c9f787c9-b97a-4506-bb1c-b1d72662f65d&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRoanoke-Hotels-The-West-End-Flats.h103317586.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRoanoke-Hotels-The-West-End-Flats.h103317586.Hotel-Information) ## About the area Located in West End, a neighborhood in Roanoke, The West End Flats is in the entertainment district and near the airport. Mill Mountain Star and Showtimers Community Theatre are local landmarks, and some of the area's activities can be experienced at River's Edge Sports Complex and Regal Valley View Grande. Looking to enjoy an event or a game while in town? See what's happening at Jefferson Center or The River Rock. Be sure not to miss outdoor adventures like rock climbing, mountain biking, and hiking/biking trails, or hop on a moped rental nearby and take a self-guided tour around the aera. [Visit our Roanoke travel guide](https://www.expedia.ca/Roanoke.dx3020) [View more Aparthotels in Roanoke](https://www.expedia.ca/Roanoke-Apart-Hotels.d3020-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.27040%2C-79.95569&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=S9dLc1Eg3qZzVVkjExskZylYvW4=) 515 8th St SW, Roanoke, VA, 24016 ### What's nearby - ![One of the many trains on display. It's not the best museum by any means but for $8, you can't complain. ](https://images.trvl-media.com/place/3020/faf71717-0174-4126-9071-829e1513b170.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Virginia Museum of Transportation 11 min walk \- 1.0 km - ![Downtown Roanoke is an awesome hangout with some great bars and restaurants ](https://images.trvl-media.com/place/3020/7cc9bc2c-a006-40fb-a4fa-9b03b15466a8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Center in the Square 19 min walk \- 1.6 km - Jefferson Center 5 min walk \- 0.4 km - Roanoke City Hall 13 min walk \- 1.1 km - Berglund Center 4 min drive \- 2.8 km ### Getting around - Roanoke Station 18 min walk - Roanoke Regional Airport (ROA) 18 min drive ### Restaurants - A Few Old Goats Brewing - RND Coffee Lounge 10 min walk - Macado's 15 min walk - Martin's Downtown Bar and Grill 16 min walk - Golden Cactus Brewing 8 min walk ## About this property ### The West End Flats Along with a bar/lounge, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, gas grills, and a vending machine are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment. The West End Flats offers 24 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature memory foam mattresses. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Roanoke aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 65-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/75000000/74600000/74599900/74599869/1039fc30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Liberty Trust Downtown Roanoke - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,308 reviews CA $223 CA $253 total includes taxes & fees Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=74599869&PinnedHotelID=74599869&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/18000000/17730000/17726000/17725982/36d01625.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Graduate by Hilton Richmond Downtown Richmond - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,348 reviews CA $201 CA $234 total includes taxes & fees Mar 25 - Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-26&selected=17725982&PinnedHotelID=17725982&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/14100/14059/32759a51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Linden Row Inn Downtown Richmond - 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Electric car charging station on site - Free secured, uncovered self parking on site - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Restaurants on site - A Few Old Goats Brewing ### Kitchen - Blender - Cleaning supplies - Coffee grinder - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Freezer - Full-sized refrigerator/freezer - Ice maker - Microwave - Mixer - Oven - Paper towels - Spices - Stovetop - Toaster ### Dining - A bar/lounge ### Bedrooms - Bedroom - Bedsheets provided - Memory foam mattress ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Living spaces - Separate sitting area - Window screens ### Entertainment - 65-inch smart TV with digital channels - Hulu - Netflix - Streaming services ### Outdoor areas - Fenced yard - Firepit - Fully-fenced - Furnished balcony/patio - Gas grill - Outdoor furniture ### Laundry - Laundry detergent - Laundry facilities - Washer/dryer ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan - Heating ### Pets - Pet friendly - Welcoming cats and dogs only - Fee: USD 50 per pet per night (maximum USD 100 per stay) - Service animals exempt from fees - Off-leash area ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Area rugs in public areas - Front entrance ramp - No elevator (single-level property) - Smooth flooring in public areas - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Smoking not allowed ### Services and conveniences - Concierge services - Electrical adapters - Guidebooks - Iron/ironing board - Local maps - Luggage storage - Mobile key entry - Restaurant dining guides - Vending machine - Virtual front desk ### Location highlights - In a historical district - In an entertainment district - Near a hospital - Near a train station - Near a zoo - Near the airport ### Things to do - Bicycle parking - Bicycle storage - Bicycle tours - Bicycle rentals nearby - Hiking/biking trails nearby - Rock climbing nearby - Scooter/moped rentals nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 2 floors - 24 units - At least 80% lighting from LEDs - Bicycle parking - Bicycle storage - Built in 1906 - Cleaning products are eco-friendly - Electric car charging station - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: USD 30 Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 30 Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking A virtual front desk provides assistance to guests Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets allowed for an extra charge of USD 50 per pet, per night (maximum USD 100 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only An off-leash area is available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 50 per pet, per night (maximum USD 100 per stay) - Service animals are exempt from fees - Early check-in fee: USD 30 (subject to availability) - Late check-out fee: USD 30 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Long-term renters welcome Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as The West End Flats Roanoke The West End Flats Aparthotel The West End Flats Aparthotel Roanoke ## Frequently asked questions ### Is The West End Flats pet-friendly? ### How much does it cost to stay at The West End Flats? ### How much is parking? ### What time is check-in at The West End Flats? ### What time is check-out at The West End Flats? ### Where is The West End Flats located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The West End Flats Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.4 Property conditions & facilities 10 - Excellent 77 8 - Good 15 6 - Okay 2 4 - Poor 2 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### Charles Jan 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean, quiet, roomy ##### Charles Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### John Dec 6, 2025 Liked: Cleanliness, property conditions & facilities, communication Room was exactly as described. Great location - fit my needs as needed ##### John Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### John Oct 17, 2025 Liked: Cleanliness, room comfort, communication Perfect stay in a friendly neighborhood. Great that AFOG Brewery is on sight. It has a great outdoor seating area. ##### John Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Jennifer Dec 6, 2025 Liked: Cleanliness, amenities, communication Easy check in and check out. Great security. Huge tvs. Very clean. ##### Jennifer Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Tina Oct 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great room! ##### Tina Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Linda Oct 1, 2025 Liked: Cleanliness, room comfort, communication Hotel was very unique, an old school modernized into a great hotel. Close to downtown with great restaurants. We walked downtown and got uber back to hotel. Would stay again! ![](https://a.travel-assets.com/ugc/hotel-reviews/97ce8843-659f-497c-a27c-ff56f550a896-1759341058632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/572d6604-fcc0-409a-8ec7-313cfb519838-1759341057066.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/920f7929-69f4-4309-9d86-8fd5a64ac939-1759341056003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/26215e41-a36a-41df-b14d-829aaa1f3489-1759341057810.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Linda Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### John Oct 17, 2025 Liked: Cleanliness, room comfort, communication Excellent venue. Easy parking in a friendly neighborhood; walking distance to downtown; AFOG brewery on-site. Clean and comfortable room. ##### John Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Jane Sep 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Love the attached brewery! Clean and comfortable! ##### Jane Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Gabrielle Oct 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I thought the unit was nice however there were some cleanliness issues, staining/what looked like mold on the shower curtain, and the towels were really flimsy and kinda cheap. I feel like with a few updates it could be even nicer but it was a fine place for a few days. Definitely a good location and was quiet. ##### Gabrielle Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Casey Feb 4, 2025 Liked: Cleanliness, property conditions & facilities, communication Beautiful and quiet and so friendly ##### Casey Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Jessica Feb 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication My stay was fantastic. Location near by lots of local restaurants and breweries. Would definitely come back again. ##### Jessica Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Veronica May 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very quaint and cozy. Full of all essential amenities. Great for a long Vacation or a Staycation. ##### Veronica Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Kathryn Jun 23, 2025 Liked: Cleanliness, room comfort, communication Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown. ##### Kathryn Stayed 3 nights in Jun 2025 Verified ### 8/10 Good #### Francine Feb 28, 2025 Liked: Cleanliness, room comfort Very reasonable for such a comfortable room with full kitchen. But book early as an additional registration process is required. ##### Francine Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Rick Dec 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was perfect and actually more than what we expected. We had been in the area had booked a room at a hotel but then we heard about West End Flats, we checked it out and we were very impressed. On the other hand, we had booked a hotel online and not really satisfied with it. We are, ordinary people, but we still like a room that is clean and does not have a horrible smell.It's just we had booked it in already checked in. It was too late to get reimbursement. It was worth the one time loss. You cannot compare the two places.We decided to stay and plan to go back in the future. Since our stay was only one night they probably had way more than we actually needed. Full kitchen, bathroom, living room and bedroom. We hope that will be available for us in the future. Please don't take our spot.Thank you very much. I was only allowed a five star rating, but this place is 10+++. ##### Rick Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Ravonda May 13, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Communication Overall the stay was great clean and felt safe but when we arrived and got settled in we noticed we didn’t have any wash cloths and tried to email but no response. ##### Ravonda Stayed 1 night in May 2025 Verified ### 8/10 Good #### Brenda Mar 27, 2025 Liked: Cleanliness, property conditions & facilities, communication The room was in an old government bldg repourposed with apartments. Nice space. Comfortable bed. Couple things...no wash cloths, nightstand light switch broken so my phone didn't charge. Check in. Online check in was tedious ##### Brenda Stayed 1 night in Mar 2025 Verified ### 8/10 Good #### Joseph Nov 16, 2025 Liked: Cleanliness, room comfort, communication I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉. ##### Joseph Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Mindi Joy May 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I recently returned from my stay at West End Flats. I would definitely stay there again and recommend it to others. The unit was clean and very well maintained. I felt very safe. And the building is charming being it’s an old elementary school building. Communication was swift and reliant. I forgot a few things in the unit and they are shipping them to me no questions asked. That is outstanding customer service. If I could rate it more than 5 stars.. I would! Thank you West End Flats!! ##### Mindi Joy Stayed 2 nights in May 2025 Verified ### 8/10 Good #### Alan Jul 14, 2025 Liked: Room comfort, communication #### Spacious apartment but housekeeping needs work The apartment has an "industrial" decor. The floor is cement (and cold) and the rooms are very darkly decorated. It had a man-cave feel to it. It was definitely not the cleanest, as hair was in the bathroom in the tub and on the washer/dryer. The floor was so sticky we had to wash our shoes after we left. The bed was extremely comfortable and the apartment is spacious with huge TVs in the living and bedrooms. Smoke detectors were going off in multiple apartments on our floor until midnight - this was unfortunate! ##### Alan Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### MARISA Apr 4, 2025 Liked: Cleanliness, room comfort, communication Check-in is definitely at 3pm, just like they say! I arrived a little early and found that the code didn’t work until the clock struck three. Totally on me—I should’ve reached out ahead of time. Honestly, it gave me a chance to unwind for a bit while I sat in my car, which was kind of nice. The apartment itself is absolutely lovely! The space is full of charm, the bed was super comfy, and the windows let in the most beautiful light. It felt like a little retreat. There were just a few small things I noticed—a lot of crumbs on the coffee table from previous guests, no washcloths that I could find, a tiny stain on the sheets that looked like spaghetti (which, if it was spaghetti, sounds like a good time to me!), the wrong kind of coffee filters for the machine (it uses #4 cone filters), and the pull chain on the bedside lamp is missing. But truly, those are minor details compared to the overall experience. The building is so unique, the AC kept everything perfectly cool, and having a brewery literally 11 steps from the room was \*chef's kiss\*. The location is amazing, too. I’d happily stay here again and look forward to it! omg - I forgot mention THERE'S A CEILING FAN!!! Bonus points right thur. ![](https://a.travel-assets.com/ugc/hotel-reviews/69D0B4EE597ADF1ABD054E494A483B753D12C31F1743804022162.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D9CFE231374C267C2C893FEF1DB03E5101702A2E1743804022644.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B3BA017D839E8E368CBC9FEA4D09B7EE230BF5F21743804022666.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4D00859A10B24B57225CE674321252F4B64EB1C11743804022688.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARISA Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Kathleen Dec 11, 2025 Liked: Cleanliness, amenities, communication Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke. ##### Kathleen Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Savanna Jan 19, 2026 We didn't see any staff and the room was still a bit dirty, but finding the room was straightforward and they provided all the necessary information. ![](https://a.travel-assets.com/ugc/hotel-reviews/ed7aec29-c105-46a0-845e-78ee3bfbff63-1768837522545.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/228ec706-8091-4d75-90f0-14b19fda294b-1768837540615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e86567a8-4dd5-444b-b12b-9e9c5df0d585-1768837621410.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Savanna Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Marcus Nov 9, 2025 Liked: Cleanliness, room comfort, communication Very nice and was very clean. ! ##### Marcus Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Allison Nov 27, 2025 Liked: Cleanliness, amenities, communication Clean room & spacious layout ##### Allison Stayed 1 night in Nov 2025 ### Expedia's Latest Trends ### Hotels > - 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